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About the role: A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide. As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business. Key Responsibilities: Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities Support operational routines related to casino, sportsbook, and other gaming products Track operational incidents and coordinate with internal teams to support resolution processes Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements Monitor platform performance and operational KPIs Validate configurations, content, and operational flows before launches and activations Support operational testing and post-release validations alongside Product and Tech teams Assist in documenting processes, workflows, and operational best practices Identify opportunities to improve user experience and platform efficiency Ensure adherence to internal policies, compliance standards, and local regulations Requirements: Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments Strong analytical and problem-solving skills Experience monitoring KPIs and operational performance Ability to manage multiple priorities in fast-paced environments Strong organizational and communication skills Experience working cross-functionally with multiple stakeholders Knowledge of digital platforms and online operational environments Advanced or fluent English for daily communication with global teams Availability to work onsite in São Paulo/SP Nice to Have: Previous experience with online casino and sportsbook operations Familiarity with CRM tools, back-office platforms, or operational systems Understanding of user journeys within iGaming platforms Experience in international or high-growth companies Basic knowledge of operational metrics and data analysis Familiarity with Brazilian betting regulations What We Offer: Opportunity to join a globally recognized and rapidly expanding iGaming company International and collaborative work environment Exposure to global operations and strategic projects Career growth opportunities within a fast-scaling business Innovative and performance-driven culture Health insurance reimbursement support Dental insurance for employees and dependents 20-day paid contract recess period Birthday Day Off Modern and flexible work environment with no dress code

Chief Commercial Officer – Remote Leadership role for a market leading iGaming content provider Remote role Attractive base salary + bonus This business is a global provider of customizable casino content, serving top-tier online operators around the world. With a strong financial foundation and serious growth ambitions, they are investing in their commercial leadership to scale further across global markets. The culture is high-performance, collaborative, and innovation-driven - offering serious commercial professionals the chance to make their mark. As CCO, you will lead the global commercial strategy. You’ll take ownership of all B2B commercial functions - sales, account management, and B2B marketing - building out a world-class team and delivering revenue growth through strategic execution and client development. This is a hands-on, high-impact role where you’ll be responsible for formulating and executing a commercial strategy focused on deepening relationships with existing Tier 1 operators and acquiring new high-value partners globally. You’ll also shape go-to-market positioning, oversee commercial packaging and pricing strategies, and personally lead key account negotiations. Does this sound like you or someone you know? Please reach out on guy.derham@pentasia.com  

We are seeking an experienced and results-driven interim Lottery Consultant to support the growth and strategic development of lottery operations across the United States. This role is ideal for a professional with strong knowledge of lottery systems, player engagement, compliance standards, retail operations and revenue optimization. The successful candidate will work closely with stakeholders to analyze performance, develop innovative marketing and sales strategies, improve operational efficiency, and ensure adherence to state and federal regulations. Candidates should possess excellent analytical, communication, and project management skills, along with experience in the gaming, lottery, or regulated entertainment industries. Please contact Alastair Cleland at: alastair.cleland@pentasia.com

Head of Sportsbook  We are representing a new social-first sportsbook and we're looking for a Head of Sportsbook to own it commercially, operationally, and strategically from day one. This is a P&L role. You will own GGR, margin and hold, manage our managed-trading partnership, define liability and bet-acceptance policy, shape the product roadmap, and build the trading and risk function from scratch through to a 24/7 desk. You will be the senior commercial voice on every decision that touches the sportsbook. What we're looking for 8+ years in sportsbook trading, product or commercial leadership, with at least 3 years at senior level. Critically, you will have direct, hands-on experience operating in the African sportsbook market — you understand the regulatory environment, the accumulator culture, mobile-first behaviour, naira-denominated risk, and NLRC oversight from the inside. You will have owned a regulated sportsbook P&L at meaningful scale and have worked with a managed-trading provider or run an in-house desk. Experience across West Africa more broadly, relationships within the Nigerian gaming ecosystem, and exposure to social or community-driven betting products are all strong advantages. The role in a sentence This is a greenfield opportunity for someone who has either run a sportsbook P&L or been the senior deputy on one — and who wants to set the policy rather than inherit it.

My client, a leading iGaming business by delivering fun, fair, and innovative entertainment experiences are looking for a Commercial Legal Counsel to join their expanding Legal team. Cyprus - Limassol  Hybrid after 6 months Key Responsibilities Provide clear, timely advice on commercial, corporate, labour, and partnership matters. Draft, review, and negotiate a range of agreements (e.g. supplier, PSP, license, NDA, and marketing). Advise on IP, licensing, and regulatory issues. Liaise with external counsel on litigation and compliance matters. Support M&A activity and help develop internal policies and training. Requirements Law degree (LLB; LLM an advantage). Qualified lawyer with at least 3 years’ experience, ideally in-house. Strong knowledge of corporate and commercial law. Experience in regulated industries; iGaming a plus. Excellent English communication and organisational skills. What they Offer Competitive salary and great work environment. Birthday and special occasion vouchers. Medical and pension plan options. Fully equipped kitchen, team lunches, and company events. Career growth within a global iGaming leader.

Human Resources Officer Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €28,000 DOE   About the Company We are a well-established provider of specialised business and commercial services, supporting clients across multiple industries. As part of our continued growth, we are looking for a motivated and detail-oriented Human Resources Officer to join our HR team and support the company’s people operations and development initiatives.   About the Role Reporting to the HR Manager, the Human Resources Officer will support the full employee lifecycle, including recruitment, onboarding, employee relations, training coordination, and HR administration. This role is ideal for someone who is organised, proactive, and eager to grow within the HR field.   Key Responsibilities Act as a point of contact for employee queries and HR-related matters Support the full recruitment cycle, including job postings, screening, interviews, contracts, and onboarding Coordinate employee engagement and termination processes Maintain accurate HR records and employee documentation Assist in drafting HR policies and procedures Liaise with payroll and relevant authorities regarding employee updates Support performance reviews, KPI tracking, and training coordination Assist with employee engagement initiatives, wellness activities, and team events Prepare HR reports and support workforce analytics Support the HR Manager with employee relations matters and conflict resolution   Requirements Minimum A’ Level standard of education At least 1 year of experience in a similar HR role Knowledge of Maltese employment law and local HR procedures Excellent written and spoken English Strong communication and interpersonal skills Highly organised with strong attention to detail Ability to manage confidential information professionally Comfortable working under pressure and meeting deadlines Proficient in Microsoft Office Suite   What’s Offered Competitive remuneration package and progression plan Hybrid working and flexible hours Early finish Fridays (office closes at 2pm) Study leave and sponsorship opportunities Team events, industry events, and training opportunities Supportive and collaborative working environment with mentoring from experienced professionals

VP of Fraud & Payments Location: Remote (North America or Europe - must align with North American hours) Compensation: Competitive base salary + performance-based bonus We are partnering with a fast-growing, high-volume online gaming operator to appoint a VP of Fraud & Payments. This is a critical leadership role responsible for building, scaling, and optimizing the company’s fraud prevention and payments ecosystem across multiple products. This is a hands-on, high-impact position for a proven leader who thrives in fast-paced environments and can transform fraud and payments into a strategic advantage, not just a cost center. The Role As VP of Fraud & Payments, you will lead the function end to end, overseeing fraud strategy, payment optimization, tools, and team management. You will build scalable systems that reduce fraud losses, increase payment approval rates, and enhance the customer experience. Key Responsibilities Own and lead the full fraud detection, investigation, and prevention strategy across the customer lifecycle, including registration, deposits, gameplay, redemptions, promotions, and KYC Build, implement, and continuously optimize risk rules to detect and mitigate fraud patterns such as bonus abuse, multi-accounting, synthetic identity, and payment fraud Drive payment performance by managing authorization rates, chargebacks, and dispute processes while optimizing relationships with payment processors and card networks Lead decline analysis, BIN-level performance optimization, 3DS strategy, and chargeback representment programs Own the KYC and identity verification framework, including thresholds, escalation workflows, and manual review processes Evaluate, implement, and optimize fraud, identity, and payments tooling to ensure a scalable and proactive risk infrastructure Build and lead a high-performing fraud and payments team, establishing KPIs, SOPs, and performance standards Partner cross-functionally with Product, Engineering, Data, Compliance, and CX to reduce fraud, improve user experience, and support growth Develop reporting and dashboards to track fraud loss, payment performance, and operational efficiency, and provide regular executive-level insights Ideal Candidate Requirements 7+ years of experience in fraud, payments, or risk within iGaming, online casino, sports betting, DFS, or similar high-volume digital environments Proven track record of building or scaling fraud and payments functions from the ground up Deep expertise in chargebacks, payment processing, card network rules, and fraud prevention strategies Experience with KYC, identity verification systems, and fraud detection tools Strong analytical and data-driven mindset with a hands-on leadership approach Why Join The Team Competitive base salary + bonus structure Fully remote flexibility (North America or Europe-based) Opportunity to build and lead a critical function from the ground up High-visibility role with direct impact on revenue, risk, and growth

PaymentGenes group are supporting a global super-app is hiring a Fintech Product Manager to lead growth and onboarding for its mobile payments and financial products. The role focuses on owning the full product lifecycle for fintech user journeys, including discovery, activation, retention, and card-related features. You’ll be responsible for defining strategy, managing the roadmap, and improving performance through data-driven experimentation and optimisation. A key part of the role is improving conversion and reducing friction in onboarding flows using A/B testing, funnel analysis, and behavioural data, while balancing strong compliance requirements such as KYC, fraud prevention, and regulatory constraints. You’ll also support expansion into new markets, tailoring product experiences to local user behaviour and fintech trends. The role sits within a cross-functional squad working closely with engineering, design, data, marketing, and compliance teams, with full ownership of KPIs and product outcomes. Requirements include 4+ years of fintech or payments product management experience, strong mobile B2C expertise, advanced analytical skills (SQL and product analytics tools), and a proven ability to drive growth through experimentation and cross-functional leadership. Bonus experience includes KYC/AML onboarding and building early-stage consumer products.

Senior IT Operations Engineer About the Role We are looking for an experienced Senior IT Operations Engineer to join a fast-paced international technology company operating within a highly regulated financial services environment. This position is focused on endpoint management, identity and access administration, automation, and IT infrastructure operations across a distributed global team. The successful candidate will play a key role in improving operational efficiency, strengthening compliance processes, and implementing scalable IT solutions. This opportunity also offers a strong growth path into a future leadership position within the IT Operations function. Requirements 5+ years of experience in IT Operations, Endpoint Management, or Systems Administration Hands-on experience with enterprise device management platforms such as Kandji, Jamf, Microsoft Intune, or similar solutions Strong understanding of identity and access management tools including Okta, Google Workspace, Azure AD / Entra ID, and SSO technologies Experience working with SAML, SCIM provisioning, and user lifecycle management Scripting and automation skills using PowerShell, Bash, Python, or equivalent technologies Based in Limassol, Cyprus Comfortable leveraging AI-powered tools and automation technologies to improve productivity and operational workflows Responsibilities Manage the complete lifecycle of corporate devices across Windows and macOS environments, including onboarding, provisioning, compliance monitoring, and offboarding Configure and maintain MDM environments with a focus on automation, policy enforcement, and zero-touch deployment strategies Develop and optimise identity management workflows covering user provisioning, deprovisioning, authentication, and access control integrations Create automated IT processes using APIs, scripting languages, and third-party integrations Coordinate and deliver infrastructure-related initiatives such as office IT setup, network implementations, access systems, and cloud platform integrations Ensure systems and operational processes align with security and compliance requirements within a regulated environment What’s Offered Attractive compensation package based on skills and experience Private medical coverage from the first day of employment Ongoing learning and career development opportunities Modern office environment with complimentary snacks and beverages International and collaborative company culture Team events and social activities throughout the year Employee recognition initiatives and performance rewards

My client, a fast-growing US gaming operator, is seeking a Director of Database Marketing to join their leadership team at a newly developed casino property. This is a high-priority, business-critical hire supporting the transformation of a marketing function within a property currently operating in a temporary facility while a major permanent resort is under construction. The successful candidate will play a key role in shaping the long-term customer strategy ahead of full-scale operations. This is an opportunity for a strategic database marketing leader to step into a highly visible role, working directly with executive leadership and influencing reinvestment, lifecycle marketing, and overall revenue performance. Key Responsibilities Own and lead the database marketing strategy, with a strong focus on reinvestment optimization and player lifecycle management Develop and execute data-driven, targeted marketing campaigns across channels including Direct Mail, Email, SMS, and VIP programs Oversee the end-to-end database marketing function, including segmentation, campaign execution, analytics, and performance optimization Drive customer acquisition, retention, and loyalty strategies using advanced data insights Manage and improve database integrity, usability, and campaign effectiveness Lead campaign analysis, including ROI, player value, and revenue trends, making recommendations to senior leadership Produce executive-level reporting, forecasting models, and performance insights Collaborate cross-functionally with Marketing, IT, and senior leadership to align strategies Oversee budgeting, reinvestment strategy, and financial planning for database marketing initiatives Build, mentor, and lead a high-performing team (Manager, Specialist, Analyst) Candidate Profile Proven experience as a strategic database marketing leader, not just execution-focused Strong expertise in player reinvestment strategy and lifecycle marketing Demonstrated experience managing marketing budgets and driving ROI Background in casino gaming, loyalty marketing, or data-driven environments Exposure to online gaming (iGaming) or digital-first environments is highly desirable, bringing more advanced segmentation and personalization approaches Experience supporting new property openings or major business transformations is a plus Requirements 5+ years’ experience in casino database marketing, CRM, or gaming analytics Strong technical skills including SQL and database querying Experience in campaign analytics, reporting, and customer segmentation Proven ability in forecasting, budgeting, and performance modeling Strong leadership, communication, and stakeholder management skills Bachelor’s degree in Marketing, Business, Analytics, Computer Science, or a related field Why Apply? Join at a pivotal stage of property development and expansion Take ownership of a critical, high-visibility marketing function Work directly with senior leadership to shape customer and revenue strategy Opportunity to build and evolve a best-in-class database marketing function Strong Base + Bonus & Relocation Package