Connecting People<b>.</b>
Powering business growth.

Connecting People.

We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!

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Solutions Item 1

Recruiting?

Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Recruitment services
Solutions Item 2

Evolving?

Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Enterprise solutions
Solutions Item 3

Job Seeking?

Looking for a new iob? We've got our next role ready and waiting, and are here to support you! professional growth throughout your career in iGaming
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Opportunities for All<b>.</b>
About us

Opportunities for All.

Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries. 

New Career Opportunities

Latest Jobs.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

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Hybrid

Junior Sales Representative | igaming| Base+Bonus | Onsite Miami/USA

Miami, North America

$60,000 + Bonus

About the Opportunity Our client is a leading affiliate marketing company within the fast-growing iGaming industry, delivering innovative performance marketing solutions across sports betting, casino, and poker. Working alongside some of the world's most established gaming operators, they help brands expand their market presence and drive customer acquisition through strategic partnerships and data-driven marketing initiatives With operations spanning more than 20 international markets and offices in key hubs including Miami, Bogotá, São Paulo, and Madrid, the business has built a strong global footprint. As part of their continued expansion in North America, they are seeking a motivated Junior Sales Representative to support business development activities, build strategic partnerships, and contribute to commercial growth initiatives. The Role This is an excellent opportunity for an ambitious commercial professional looking to develop their career in sales, partnerships, and business development within a fast-paced international environment. You will play a key role in identifying new opportunities, managing partner relationships, and supporting the delivery and optimization of marketing campaigns. Key Responsibilities Build and maintain relationships with affiliates, media partners, and influencers. Support the negotiation and onboarding of new commercial partnerships. Identify and develop new business opportunities across the North American market. Coordinate campaigns with internal marketing teams to ensure successful execution. Monitor campaign performance and assist with optimization initiatives. Track key performance metrics and provide insights to support commercial decision-making. Ensure partner communications are professional, timely, and effective. Requirements 1-3 years of experience in Sales, Business Development, Account Management, or Digital Marketing. Strong commercial awareness and business development mindset. Excellent communication and relationship-building skills. Analytical approach with the ability to interpret campaign and performance data. Highly organized with strong attention to detail. Self-motivated and comfortable working in a target-driven environment. Nice to Have Spanish language skills. Experience within affiliate marketing, performance marketing, or digital media. Knowledge of the online gaming, sports, entertainment, or digital acquisition sectors. What's on Offer Permanent employment with long-term career progression opportunities. Exposure to international markets and high-growth business environments. Annual training and professional development allowance. Flexible working arrangements, including hybrid working options. Opportunity to make a direct impact on business growth and commercial success. Collaborative and entrepreneurial team culture. Apply Now If you are a commercially driven professional looking to accelerate your career in sales and partnerships, we would love to hear from you. Apply today to learn more about this exciting opportunity.  
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Remote

Graphic Designer - Crypto Casino

Remote, Europe

Competitive depending on experience

Graphic and Motion Designer - Crypto Casino  Salary - Competitive depending on experience  Location - Europe  Structure - Full remote  Here at Pentasia we are partenered with a incredibly exciting and well known Crypto Casino looking to expand their Design team.  I'm currently on the lookout for talented Designers with both Graphics and Motion Design experience. iGaming experience highly preferred, even better if within a Crypto casino. If interested, don't hesitate to reach out or click the link below for more information.
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Remote

Customer support manager

Remote, Remote

up to 45000 gross per year - B2B

Full remote role B2B contract provided Salary: up to 45k gross per year Previous experience in the iGaming industry is required   Main Responsibilities Lead the day-to-day operations of the Customer Support department, ensuring efficient collaboration between first-line and second-line support teams. Manage the onboarding and operational readiness of Customer Support Representatives and team leads. Oversee support operations using Intercom, Zendesk, or similar customer support platforms. Define, monitor, and improve KPIs, including response time, resolution time, SLA adherence, and CSAT. Conduct quality assurance reviews to maintain high service standards and compliance. Prepare reports on team performance, workload, operational metrics, and customer feedback. Maintain and improve the Knowledge Base, Help Centre, and internal documentation. Drive process improvements, workflow optimization, and customer support automation initiatives. Collaborate with Fraud, AML, Payments, VIP, and Product teams to resolve escalated cases and improve customer experience. Manage workforce planning, shift coverage, and ensure compliance with AML, KYC, and data protection requirements.   Key Skills & Experience Previous experience managing a Customer Support team, ideally within iGaming, fintech, or online platforms. Strong leadership and people management skills. Experience with Intercom, Zendesk, or similar CRM/support tools. Proven ability to monitor and improve KPIs, SLAs, CSAT, and operational performance. Experience creating reports, analyzing customer support metrics, and driving process improvements. Knowledge of AML, KYC, fraud prevention, payments, and compliance. Strong stakeholder management and cross-functional collaboration skills. Excellent organizational, communication, and problem-solving abilities.
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Testimonials

Our Success Stories.

Testimonials 1

A true partnership, Pentasia provided us with a detailed global talent map, recommended leading candidates and managed process expertly

Senior Vice President
US Tech Brand
Testimonials 2

A pleasure to deal with... I would definitely recommend Pentasia

Louise
Content manager
Testimonials 3

Kerry is the best recruitment agent in the business and wherever I have gone I have always tried to take her there, too! That won't change!

Alea
General counsel
Resources & Case Studies

Career Guides.

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Guide1

Responsible Gaming in Brazil: Your Talent Acquisition Advantage

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide2

Building an Inclusive Future in iGaming: Supporting Women Beyond IWD

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Guide3

Stand Out in Brazil's Gaming Boom:How to Land Your Dream Job

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
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Resources & Case Studies

Talent Insights.

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Brazil’s next phase will require new thinking 

Brazil’s next phase will require new thinking 

The first year of Brazil’s bold new era has seen the nation catapulted into the upper echelons of worldwide gambling. Official figures size the market at around $7bn, making it the second largest regulated online gambling jurisdiction in the world. 
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iGB L!VE 2026 Wrap-Up: 5 Talent Takeaways from the ExCeL Show Floor

iGB L!VE 2026 Wrap-Up: 5 Talent Takeaways from the ExCeL Show Floor

Two days, one packed hall at ExCeL London, and a few thousand conversations later, iGB L!VE 2026 is done. As ever, the value is not in any single session but in the pattern across all of them. And this year the pattern was unusually clear: almost every big theme on the agenda was, underneath, a talent story. Here are the five takeaways we are bringing back for the operators, suppliers and affiliates we work with.
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From Affiliate to Growth Partner: The New Talent Profile Powering iGaming Marketing

From Affiliate to Growth Partner: The New Talent Profile Powering iGaming Marketing

Spend ten minutes with the day-two agenda at iGB L!VE 2026 and a pattern jumps out. "The Future of Affiliate Marketing: Adapt & Win." "From Affiliate to Growth Partner: Forging New Commercial Models." "The Great Transformation: AI & Marketing." "Conversational SEO: Unlocking Growth Through AI." The affiliate track has stopped being about affiliates as we have always understood them. It is about a new kind of marketing professional entirely.
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