We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
PaymentGenes group are supporting a global super-app is hiring a Fintech Product Manager to lead growth and onboarding for its mobile payments and financial products.
The role focuses on owning the full product lifecycle for fintech user journeys, including discovery, activation, retention, and card-related features. You’ll be responsible for defining strategy, managing the roadmap, and improving performance through data-driven experimentation and optimisation.
A key part of the role is improving conversion and reducing friction in onboarding flows using A/B testing, funnel analysis, and behavioural data, while balancing strong compliance requirements such as KYC, fraud prevention, and regulatory constraints.
You’ll also support expansion into new markets, tailoring product experiences to local user behaviour and fintech trends. The role sits within a cross-functional squad working closely with engineering, design, data, marketing, and compliance teams, with full ownership of KPIs and product outcomes.
Requirements include 4+ years of fintech or payments product management experience, strong mobile B2C expertise, advanced analytical skills (SQL and product analytics tools), and a proven ability to drive growth through experimentation and cross-functional leadership. Bonus experience includes KYC/AML onboarding and building early-stage consumer products.
Senior IT Operations Engineer
About the Role
We are looking for an experienced Senior IT Operations Engineer to join a fast-paced international technology company operating within a highly regulated financial services environment. This position is focused on endpoint management, identity and access administration, automation, and IT infrastructure operations across a distributed global team.
The successful candidate will play a key role in improving operational efficiency, strengthening compliance processes, and implementing scalable IT solutions. This opportunity also offers a strong growth path into a future leadership position within the IT Operations function.
Requirements
5+ years of experience in IT Operations, Endpoint Management, or Systems Administration
Hands-on experience with enterprise device management platforms such as Kandji, Jamf, Microsoft Intune, or similar solutions
Strong understanding of identity and access management tools including Okta, Google Workspace, Azure AD / Entra ID, and SSO technologies
Experience working with SAML, SCIM provisioning, and user lifecycle management
Scripting and automation skills using PowerShell, Bash, Python, or equivalent technologies
Based in Limassol, Cyprus
Comfortable leveraging AI-powered tools and automation technologies to improve productivity and operational workflows
Responsibilities
Manage the complete lifecycle of corporate devices across Windows and macOS environments, including onboarding, provisioning, compliance monitoring, and offboarding
Configure and maintain MDM environments with a focus on automation, policy enforcement, and zero-touch deployment strategies
Develop and optimise identity management workflows covering user provisioning, deprovisioning, authentication, and access control integrations
Create automated IT processes using APIs, scripting languages, and third-party integrations
Coordinate and deliver infrastructure-related initiatives such as office IT setup, network implementations, access systems, and cloud platform integrations
Ensure systems and operational processes align with security and compliance requirements within a regulated environment
What’s Offered
Attractive compensation package based on skills and experience
Private medical coverage from the first day of employment
Ongoing learning and career development opportunities
Modern office environment with complimentary snacks and beverages
International and collaborative company culture
Team events and social activities throughout the year
Employee recognition initiatives and performance rewards
My client, a fast-growing US gaming operator, is seeking a Director of Database Marketing to join their leadership team at a newly developed casino property.
This is a high-priority, business-critical hire supporting the transformation of a marketing function within a property currently operating in a temporary facility while a major permanent resort is under construction. The successful candidate will play a key role in shaping the long-term customer strategy ahead of full-scale operations.
This is an opportunity for a strategic database marketing leader to step into a highly visible role, working directly with executive leadership and influencing reinvestment, lifecycle marketing, and overall revenue performance.
Key Responsibilities
Own and lead the database marketing strategy, with a strong focus on reinvestment optimization and player lifecycle management
Develop and execute data-driven, targeted marketing campaigns across channels including Direct Mail, Email, SMS, and VIP programs
Oversee the end-to-end database marketing function, including segmentation, campaign execution, analytics, and performance optimization
Drive customer acquisition, retention, and loyalty strategies using advanced data insights
Manage and improve database integrity, usability, and campaign effectiveness
Lead campaign analysis, including ROI, player value, and revenue trends, making recommendations to senior leadership
Produce executive-level reporting, forecasting models, and performance insights
Collaborate cross-functionally with Marketing, IT, and senior leadership to align strategies
Oversee budgeting, reinvestment strategy, and financial planning for database marketing initiatives
Build, mentor, and lead a high-performing team (Manager, Specialist, Analyst)
Candidate Profile
Proven experience as a strategic database marketing leader, not just execution-focused
Strong expertise in player reinvestment strategy and lifecycle marketing
Demonstrated experience managing marketing budgets and driving ROI
Background in casino gaming, loyalty marketing, or data-driven environments
Exposure to online gaming (iGaming) or digital-first environments is highly desirable, bringing more advanced segmentation and personalization approaches
Experience supporting new property openings or major business transformations is a plus
Requirements
5+ years’ experience in casino database marketing, CRM, or gaming analytics
Strong technical skills including SQL and database querying
Experience in campaign analytics, reporting, and customer segmentation
Proven ability in forecasting, budgeting, and performance modeling
Strong leadership, communication, and stakeholder management skills
Bachelor’s degree in Marketing, Business, Analytics, Computer Science, or a related field
Why Apply?
Join at a pivotal stage of property development and expansion
Take ownership of a critical, high-visibility marketing function
Work directly with senior leadership to shape customer and revenue strategy
Opportunity to build and evolve a best-in-class database marketing function
Strong Base + Bonus & Relocation Package
I am searching for a Portuguese Content Manager to join a dynamic project in a well established I-Gaming operator. I am looking for someone who is native Portuguese and loves the I-Gaming sector and is ideally already based in Malta. You will understand all aspects of content management from creation through to the technical content management skills around CMS systems and an understanding of CVM. You will also understand how to test content pieces through A/B testing. This is a management role with one direct report from the start and the potential to grow further.
If you have an understanding of the Portuguese customer base and knowledge of Casino and Poker verticals are fluent in Portuguese and live in Malta then please get in touch.
We are supporting a new operator seeking a Fractional Compliance Advisor to provide strategic oversight and guidance during market entry and early-stage operations.
The Role:
Act as a compliance advisor to leadership on US regulatory and compliance matters
Provide guidance on licensing strategy, regulatory expectations, and market entry
Review and shape existing compliance frameworks (AML, KYC, responsible gaming)
Act as a sounding board for key compliance decisions and regulatory interactions
Profile:
Experience in US iGaming / sports betting compliance
Strong understanding of existing regulatory frameworks
Comfortable operating in a light-touch, fractional / advisory capacity
My client is one of the leading sportsbook providers in Asia, we are working closely with them on their rapid growth of their high performing teams, including their product team!
We are looking for an experienced Product Owner / Product Manager, who has at least 3 years experience for (B2B or B2C) sportsbook platform. You will also need to speak fluent Mandarin and English.
This role is available Remote in Malaysia or in their Taiwan office. With salary range between 1.5million - 2million TWD gross! If your interested then you should... APPLY or email me - matt.chapman@pentasia.com
My client is one of the leading sportsbook providers in Asia, we are working closely with them on their rapid growth of their high performing teams, including their trading team!
We are looking for an experienced trading analyst who understands and can analyse betting patterns, market trends, and performance metrics to identify growth opportunities. This role will also require fluent Mandarin and English.
This role is available Remote in Malaysia or in their Taiwan office. Offering a competitive salary of up to 1.3million TWD gross! If your interested then you should... APPLY or email me - matt.chapman@pentasia.com
Head of VIP – Brazil
This company is seeking a senior VIP professional to lead the development of its high-value player strategy in Brazil. The role focuses on acquiring and retaining top-tier players, creating tailored experiences, and establishing a scalable VIP operation. Initially, this position will operate independently, with the possibility of building a dedicated team as the business grows.
Main Responsibilities:
Design and implement a comprehensive strategy to attract and retain VIP players in Brazil
Leverage an existing network of high-value players and industry contacts to generate immediate business
Prospect new VIP clients through poker clubs, premium events, intermediaries, and digital channels
Establish and manage partnerships with external VIP agents and affiliates
Build a structured acquisition pipeline with clear monthly targets
Manage a portfolio of VIP customers with highly personalized and proactive outreach
Coordinate exclusive events, travel, hospitality, and customized rewards
Collaborate with CRM teams to create segmentation strategies, dedicated campaigns, and churn prevention initiatives
Define VIP tiers, qualification criteria, benefits, and betting limits
Monitor performance against revenue goals and provide regular reporting to senior leadership
Represent the company at poker tournaments, sporting events, and other strategic networking opportunities
Recruit and lead a VIP team as the customer base expands
Desired experience:
At least 3 to 5 years of experience in VIP Management within iGaming, sportsbook, online casino, land-based casinos, or other high-end customer-focused industries
Demonstrated ability to transfer and activate an existing portfolio of high-value players; this is a critical requirement
Strong network within São Paulo's poker and luxury entertainment communities
Native-level Portuguese and advanced English are required; Spanish is considered a strong advantage but is not mandatory
Hands-on experience in relationship management, customer acquisition, and retention strategies
Results-oriented mindset with the ability to work toward aggressive commercial targets
Previous experience with a leading sportsbook or casino operator is highly desirable, though not essential
Title - Accounts Executive
Location - Malta
Hybrid
A well-established iGaming company on Malta is looking for a enthusiastic Accounts Executive to join the team and report to the Head of Finance.
The selected professional will -
Maintain accurate and up-to-date accounting records,
Handle invoice processing and execute payments
Perform reconciliations for bank accounts, payment providers
Assist with month-end close
Support the preparation of financial reports
Assistance with audits
Qualifications & Skills
Degree or diploma in Accounting, Finance, or a related field
Interest in iGaming and fintech/payment solutions
Advanced proficiency in Microsoft Excel
What's in it for you ?
Attractive salary, health insurance, wellness benefits and more
Customer Service Agent (Finnish Speaking)
Location: Malta | Hybrid
Salary: €25,000 – €30,000
About the Role
We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.
Responsibilities
Support customers in Finnish and English via chat, email, and phone
Assist with account queries, verification, deposits, withdrawals, and promotions
Review KYC documents and perform security checks
Resolve customer issues professionally and efficiently
Collaborate with teams such as Risk, Fraud, and Responsible Gaming
Maintain accurate records in line with internal and legal requirements
Support translation and localisation tasks when needed
Contribute to a positive and collaborative team environment
What We’re Looking For
Fluent Finnish and English, written and spoken
Strong communication and customer service skills
Comfortable working shifts, including future night shifts
Flexible and motivated to grow within a scaling company
Responsible, accurate, and detail-oriented
Previous customer support experience is a plus
Interest in online gaming or sports betting is an advantage
What’s Offered
Hybrid working model
Paid onboarding and training in Belgium (flights and accommodation included)
Lunch allowance for office days
Full reimbursement of office parking costs
Growth and development opportunities within a fast-growing company
International and supportive work environment