Key Responsibilities

Our client is seeking a dynamic and experienced Online Manager to oversee and grow their online operation. This strategic role includes operational management, affiliate program development, and acting as the link between their internal competence center and field operations. You will also be responsible for managing the call center, ensuring top-notch customer service and operational performance. Key Responsibilities   Oversee daily online operations to ensure maximum efficiency and performance. Manage and expand the affiliate program, fostering strategic partnerships and driving growth. Serve as the liaison between the competence center and field teams, ensuring clear communication and effective implementation of initiatives. Prepare and submit accurate monthly performance reports to both management and regulatory authorities. Lead and optimize the call center, with a focus on service quality and customer satisfaction.   The role is based In Angola and you will be onsite and need to relocate. Fluent English is a must and any additional knowledge of Portuguese is a bonus. If this sounds like your next role then please get in touch.

 Our client  is seeking an experienced Online Casino Director. You will be a strategic, commercially driven, and operationally excellent Casino Director to lead the entire Casino vertical. This role is responsible for driving all commercial, operational, marketing, and player engagement strategies across over 13 online casinos — each with its own identity, promotions, and player base. You will oversee the full casino ecosystem — from acquisition and retention to reactivation and loyalty — working closely with VIP Casino, CRM, Affiliates, Customer Service, Data, Creative, SEO, Social Media, Campaigns, and Marketing Operations to deliver growth, engagement, and NGR 365 days a year. The Casino Director owns the performance, profitability, and strategy of the vertical — turning insights into action, promos into revenue, and experiences into loyalty. If you are open to relocate to Costa Rica and have the relevant experience for the role please get in touch.