We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
About the Company
This opportunity is with a fast-growing, restaurant SaaS leader that has become one of the most influential technology partners for Asian-focused hospitality brands across North America. Since inception, the company has built a comprehensive suite of self-developed products, including POS, ordering, membership, and kitchen display systems, designed specifically to solve operational pain points for modern restaurants. Its platform delivers measurable efficiency gains through real-time menu synchronization, intelligent KDS workflows, and low-commission direct ordering tools that dramatically increase on-channel revenue and customer lifetime value. With more than 9,000 restaurants served across all 50 U.S. states, multiple R&D centers across the U.S. and China, significant funding, and recognition from top-tier investors, the company continues to scale rapidly while maintaining a reputation for innovation, bilingual support, and deep industry expertise.
Role Overview
As Director of Product, Payments, you will own the end-to-end payments strategy and execution across platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow/ledger, and cost optimization. You will align payment platform capabilities with restaurant POS needs, ensure reliable money movement, and deliver measurable improvements in authorization, transparency, and unit economics.
What you'll focus on:
Payment Platform Integrations: Lead collaboration and integrations with payment platforms to deliver a reliable, scalable payment experience.
Clearing & Settlement: Define payout and settlement standards while driving clear, merchant-facing transparency.
Financial Reconciliation: Empower reconciliation processes to support accurate closes and audit readiness.
Fraud & Compliance: Establish a robust risk and compliance framework—including PCI/EMV baselines—to reduce exposure and maintain audit-ready operations.
Funds Flow & Ledger Platform: Build a high-integrity funds-flow and ledger foundation to support splits, balances, fees, and reporting.
Cost Optimization: Improve authorization rates and reduce blended costs through policy, routing, and optimization strategies.
What you bring:
6+ years in payments, fintech, or retail product; 3+ years leading PMs. Restaurant/POS experience is a plus.
Strong understanding of acquiring, gateway, clearing, settlement, and card-scheme rules; familiarity with PCI/EMV security baselines.
Proven ability to define and execute product strategy, align with company goals, and drive market research, competitive analysis, and customer insights.
Experience integrating with payment platforms such as Stripe or Adyen is a plus.
Highly data-driven execution and strong cross-functional leadership.
Exceptional communication and presentation skills; able to convey complex concepts to both technical teams and executives.
Fluent English; Mandarin proficiency is a must
Job Title: Algorithm Engineer – Recommendation Systems
About the Role:
We’re seeking a skilled Algorithm Engineer to develop next-generation recommendation systems for a high-traffic gaming platform. You’ll design algorithms that personalize content, boost engagement, and optimize conversion across feeds, search, channels, and in-game experiences.
Key Responsibilities:
Build and optimize recall, ranking, and re-ranking models for personalized recommendations.
Analyze user behavior, preferences, and content metadata to create robust user and content profiles.
Collaborate with product, engineering, and analytics teams to turn business requirements into scalable solutions.
Leverage large-scale real-time and offline data for modeling, similarity computations, and conversion analysis.
Explore multi-modal data (text, image, video) to enhance recommendation diversity and personalization.
Requirements:
Bachelor’s or higher in CS, Math, Statistics, or related field.
3+ years of experience in recommendation systems or algorithm development.
Strong grasp of collaborative filtering, embeddings, sequence modeling, and ranking strategies.
Solid analytical, problem-solving, and teamwork skills.
Experience with cloud AI platforms or recommendation engineering is a plus.
Why Join Us:
Work on cutting-edge recommendation tech for a growing gaming platform.
Collaborate with a passionate, cross-functional team.
Opportunity to experiment with multi-modal AI and state-of-the-art algorithms.
Job Responsibilities:
Implement AI applications according to requirements, including large model calls, API development, and data processing.
Build an enterprise knowledge base (data cleaning, embedding, vector retrieval).
Use vector databases (Milvus/Qdrant/FAISS, etc.) to complete indexing, retrieval, and debugging.
Write scripts, DAG processes, MCP tool plugins, and perform other basic engineering work.
Job Requirements:
Proficient in Python with basic backend development skills.
Experience using at least one large model API; RAG/knowledge base experience is preferred.
Familiar with either a vector library or an Agent framework.
Experience in AI application implementation or a strong interest in large models; strong hands-on skills.
Basic knowledge of algorithms and NLP/ML.
Experience Requirements:
3+ years of experience in AI-related fields; mathematics, computer science, or related majors preferred.
Has practical experience in implementing large-scale enterprise-level models.
A successful, regulated iGaming business is looking to hire a Data Protection Officer on a part time basis ( Two Days Per Week).
The role will be Malta-remote working and report to the CEO.
Duties will include;
Covering the GDPR requirements for the business and overseeing the requirements pertaining to the MGA and NZ Privacy Act (IPPs)
Liaising with Maltese IDPC
Office of the Privacy
Commissioner of the New Zealand OPC
MGA and NZ Licensing teams
Regular updates and reports will be required by the Board.
A competitive salary is available for this role. To be considered you will ideally have previous iGaming experience.
About the Role
A growing B2C iGaming company on Malta is on the lookout for a Finance Executive to join the team. You’ll assist with PSP reconciliations, cash flow monitoring, and banking relationships, while still getting hands-on with day-to-day accounting operations and supporting the Head of Finance.
What You’ll Do
Perform PSP reconciliations
Support day-to-day accounting and payment flows
Contribute to month-end management accounts
Contribute to the monitoring of company cashflow,
Assist with external audits and provide required reports, as required
What they're Looking For
B2C gaming industry experience
Experience with PSP reconciliations
A qualified accountant (or in the final stages)
What's in it for you ?
Hybrid work culture for flexibility and in-office collaboration
Diverse and inclusive teams
Health insurance and gym access
Monthly commute allowance of 100 EUR
A day off for volunteer work
About the Position:
We are seeking an Affiliate & Promotions Executive who will manage affiliate and CPA marketing initiatives, identify new partners and accounts, create and track promotions, and optimize performance across multiple channels. The ideal candidate is data-driven, fluent in Turkish and English, and experienced in managing campaigns across Google and social media platforms.
The role is with a start-up business based in London but this is a remote role. You will be an affiliate specialist with a really commercial focus and an understanding of how to maximise the effectiveness of an affiliate partnership.
Responsibilities:
Research and identify new affiliate partners via Google, CPA agencies, and Telegram channels
Contact and establish collaborations with affiliates and CPA networks
Find, integrate, and manage new accounts for affiliate programs
Create promotions for affiliate pages and track, measure, and evaluate their results
Manage and optimize campaigns on social media platforms including Twitter, Instagram, and Facebook
Conduct competitor analysis and identify new opportunities for affiliate and social promotions
Regularly report on traffic, conversions, and campaign performance
Requirements:
Experience in affiliate marketing for the Turkish market
Existing affiliate database is a significant advantage
Experience working with CPA agencies, Telegram channels, and social media campaigns
Knowledge of Google search, user behavior, and the affiliate ecosystem
Analytical thinking and performance-oriented mindset
Strong communication, negotiation, and relationship management skills
Fluent in Turkish and English
Ability to report consistently, evaluate results, and optimize campaigns efficiently
Please get in touch for more details
A leading B2B provider is redefining service excellence and delivering high-quality experiences to millions of users worldwide. With a workforce of more than 10,000 skilled professionals, the company continues to expand its global footprint, operating from hubs across Europe, Asia, North America, and the Middle East.
The team is committed to creating meaningful growth opportunities, investing in talent at every level, and building strong partnerships that support long-term success. Collaboration, ambition, and a shared drive for innovation sit at the heart of the culture, as employees work together to shape the future of the industry.
Role:
As the Content Manager – Social & Community, you will serve as the central voice of the brand across digital channels. You’ll be responsible for developing and executing a cohesive content strategy for both B2B and B2C audiences, shaping the brand’s online presence through creative storytelling, data-driven insights, and active community engagement. This role suits someone who combines strategic thinking with hands-on creativity and thrives in dynamic, fast-paced environments.
Responsibilities:
Develop and deliver a comprehensive social and community content strategy aligned with brand goals and audience needs.
Create engaging, high-quality content—including posts, short-form videos, graphics, and multimedia assets—tailored to individual platforms.
Oversee the content calendar, ensuring consistent, timely, and on-brand output.
Build, maintain, and moderate active online communities by responding to messages, fostering conversations, and driving positive engagement.
Monitor social channels and forums to track sentiment, identify trends, and gather insights about the brand, industry developments, and competitors.
Plan and execute social media campaigns, promotions, and initiatives designed to grow reach, strengthen engagement, and build brand loyalty.
Analyse performance metrics using various social and analytics tools, providing clear reports and recommendations to optimise future strategies.
Manage the company’s social media platforms and tools, ensuring smooth operation, proper access, and effective communication with platform providers.
Stay up to date with emerging social trends, technologies, and best practices to continually elevate the brand’s online presence.
Collaborate with marketing, creative, and cross-functional teams to maintain cohesive messaging across all channels.
Experience:
Proven experience in content management, social media strategy, or community management.
Strong understanding of major social platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn, TikTok) and their best practices.
Excellent written and verbal communication skills, with strong attention to detail and creative thinking.
Proficiency with social media tools and analytics platforms (e.g., Sprinklr, Hootsuite, Sprout Social, Buffer, Google Analytics)
Experience with design, video editing, or multimedia tools is an advantage.
A passion for community-building, audience engagement, and elevating brand advocacy.
Solid analytical and reporting skills, with the ability to translate data into actionable insights.
A collaborative mindset and strong interpersonal skills for working effectively across teams.
Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)!
The Company:
Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.
If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!
Responsibilities:
Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!)
Engage with players through verbal interaction in the game chat, providing guidance and support as needed.
Demonstrate honesty and accuracy in all aspects of game presentation.
Attend mandatory meetings and training sessions as required.
Adhere to designated work schedules and dress code standards.
Always uphold the highest professional standards.
Required Qualifications:
Fluent in spoken and written Portuguese and English.
Strong sense of responsibility and attention to detail.
Presentable appearance and grooming.
Passion for delivering exceptional customer service.
Willingness to work flexible hours, including night shifts, weekends, and public holidays.
Benefits and offer:
Salary NET $1,000 + incentives.
Relocation with Visa assistance.
Performance-based bonuses.
Company accommodation.
Medical insurance coverage.
Access to free language courses.
Teambuilding activities and corporate events.
Complimentary tea, coffee, and refreshments.
Flexible working schedule.
Free parking facilities.
Privilege card for additional perks.
Corporate gym access.
Customer Service – Swedish Speaking
Pentasia is actively looking for Customer Service Swedish Speaking
The Company:
Our client is seeking customer-focused, proactive, and detail-oriented individuals to join their Customer Service team in Malta (hybrid). In this role, you will support customers across multiple channels while ensuring a high standard of service and compliance within the iGaming environment.
If you enjoy helping people, solving problems, and working in a dynamic setting, this opportunity is an excellent fit.
Responsibilities:
Support customers via calls, live chat, and email
Manage and resolve more complex customer queries
Approve withdrawals and process KYC documentation
Perform security checks to safeguard customers and the business
Follow internal processes, shift schedules, and quality standards
Handle relevant ad hoc tasks as required
Required Qualifications:
Fluent Swedish, written and spoken (additional Nordic languages are a plus)
Strong multitasking and problem-solving abilities
Comfortable working shifts, including occasional night shifts
Interest in using AI tools for workflow efficiency
Customer service experience is an advantage
Benefits and Offer:
Annual salary: €26,000
Bonus scheme
Hybrid working model
One-time home office setup allowance
Working remotely from abroad policy
Private health insurance and well-being allowance
Customer Service Agent (Finnish-Speaking) – Malta
We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
Fluent Finnish (spoken and written)
Strong multitasking and problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Customer service experience is a plus
Your Daily Tasks
Assist customers via phone, chat, and email
Handle complex cases independently
Approve withdrawals and process KYC documents
Perform security checks
Support with additional tasks when needed
What We Offer
Hybrid work setup
One-time home office setup bonus
Remote work from abroad policy
Private health insurance and wellbeing allowance