Title: CRM Specialist Location: Düsseldorf, North Rhine-Westphalia, Germany Work Structure: Hybrid (4 Days On-site / 1 Day WFH) Salary: Competitive (Depending on Experience)     About the role Pentasia are supporting a globally recognised iGaming organisation in their search for a CRM Specialist. In this role, you will execute CRM campaigns across multiple European markets, managing automated lifecycle journeys to improve customer engagement, retention, and player value. The role involves using data and technology to optimise campaigns, while collaborating with internal teams to deliver targeted promotions, loyalty initiatives, and multi-channel communications.   Key Responsibilities You will take ownership of key activities that contribute to their competitive advantage, including: Executing lifecycle and promotional CRM campaigns across multiple European markets Managing automated lifecycle flows, ensuring onboarding, engagement, and reactivation campaigns are continuously optimised, tested, and reported on to maximise performance metrics Managing loyalty programmes to drive retention and increase player value Planning and executing large seasonal campaigns used across both acquisition and retention channels Managing communication channels including email, SMS, push notifications, and in-app messaging Coordinating campaign content creation with creative teams   What you’ll bring Strong organisational skills and the ability to manage multiple projects simultaneously Fluency in English and German (written and spoken) Strong analytical and numerical skills A passion for CRM and data-driven marketing   Desirable skills It would be beneficial if you also have experience in: Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Experience in developing and executing customer retention strategies Experience with Salesforce Marketing Cloud (Content Builder, Journey Builder etc.) Experience with Excel   What you’ll get in return Support both your career development and wellbeing: Learning and development programmes designed to accelerate your growth Performance tools and feedback systems to support career progression Employee assistance programmes providing support for you and your family Health insurance Life assurance Income protection   If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

Pentasia are supporting a market leading operator in their search for a Philippines based Performance Marketing Supervisor. In this role, you'll lead and grow strategic partnerships, including affiliates, influencers, and businesses. Optimize KPIs like registrations, deposits, and revenue. Monitor trends and competitors to implement data-driven strategies that drive acquisition, engagement, retention, and overall market growth Key Responsibilities: Identify and develop strategic partner segments, including affiliates, influencers, leagues, associations, media, travel and leisure partners, and local gaming and non-gaming businesses to drive acquisition and revenue growth. Define, track, and optimize key performance indicators (KPIs) such as New Registrations (NR), First Deposits (FD), revenue contribution, and engagement metrics including conversion rate, retention, and lifetime value. Monitor industry trends, evaluate competitor partnership tactics, and recommend data-driven strategies to improve campaign performance and expand market share. If you're interested in the opportunity, please apply or reach out to me directly over email to discuss the role further! Email: bryan.enriquez@pentasia.com

Pentasia are supporting a rapidly growing Adult Entertainment Platform in their search for a Community Manager. In this role, you'll lead and grow highly engaged communities across Discord, Telegram, Reddit and other digital platforms. Developing strategic content and structured engagement frameworks to drive participation. Using automation and data driven monetization, you will turn these communities into engines of retention, revenue and organic growth. Mission of the Role Transform digital community spaces into drivers of retention, revenue, and organic growth. Core Responsibilities Build and manage highly engaged online communities across platforms including Discord, Telegram, and Reddit. Create and maintain content calendars and engagement frameworks. Convert community participation into paid adoption. Launch exclusive access initiatives and gated campaigns. Implement automation, role systems, engagement mechanics, and moderation tools. Reduce churn through structured community activation strategies. Key Performance Indicators (KPIs) Community growth rate Engagement metrics Community to customer conversion rate Revenue generated from community initiatives Retention and loyalty impact Ideal Candidate Profile 3+ years of experience managing and scaling large online communities Demonstrated experience building and growing communities on Discord, Telegram, and Reddit (or comparable community platforms) Proven ability to convert community engagement into revenue through structured monetization strategies Strong technical proficiency with community tools, automation, role systems, and moderation frameworks Hands-on, start-up oriented operator with a data-driven and performance-focused approach Compensation Competitive base compensation with performance incentives tied to measurable business outcomes. If you're interested in the opportunity, please apply or reach out to me directly over email to discuss the role further! Email: bryan.enriquez@pentasia.com