Senior VIP Manager.
Senior VIP Manager
We’re looking for a Senior VIP Manager to own and grow a high-value VIP portfolio across casino, sportsbook, and Predict. This is a senior, always-on role with full responsibility for revenue, retention, LTV, and incentive efficiency.
You’ll operate with real autonomy—making fast, commercial decisions, anticipating player behaviour, and acting ahead of churn or risk. Working closely with marketing, CRM, product, acquisition, social, and partnerships, you’ll shape a differentiated, top-tier VIP proposition through smarter onboarding, stronger visibility, and exclusive experiences.
You’ll lead VIP strategy, manage segmentation and rewards, convert partnerships into real value, and set the standard for proactive, disciplined VIP management while guiding junior team members.
What you bring
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5+ years managing high-value customer portfolios (iGaming, betting, fintech, trading, or similar)
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Strong commercial and analytical mindset
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Confidence making high-impact decisions in fast-moving environments
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Experience working cross-functionally across marketing, CRM, product, and partnerships
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Deep understanding of VIP players and competitive high-value propositions
This role is for someone who drives outcomes—early, decisively, and at scale.
Apply now or email me directly at: chrysavgi.patera@pentasia.com
Chrysavgi Patera
Recruitment Consultant
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