Korean Speaking - Customer Service.
Korean-speaking Customer Service Executive
Location: Onsite in Nicosia, Cyprus
Relocation: VISA sponsorship (for 2 years) and relocation package provided
Salary: €2500 net per month + bonus
A well-established and respected iGaming company is seeking a Korean-speaking Customer Support Representative to join their team in Nicosia, Cyprus. This is a fantastic opportunity for someone passionate about customer care and eager to be part of a dynamic, multicultural environment.
Responsibilities:
- Deliver outstanding customer support to Korean-speaking users via live chat and email.
- Troubleshoot user issues efficiently, providing timely and accurate solutions.
- Guide customers through website navigation, account setup, and account management.
- Work closely with internal teams such as Payments and Fraud to ensure a safe gaming environment.
- Collect and report customer feedback to help improve products and services.
- Native or fluent Korean language skills (additional languages are a plus).
- Previous experience in customer service, ideally within the iGaming or online services sector.
- Strong communication and interpersonal skills to support a diverse customer base.
- Ability to work independently and collaboratively, with a willingness to relocate to Cyprus.
- Flexible to work various shifts, including evenings and weekends.
Desirable Qualities:
- A proactive, problem-solving mindset focused on customer satisfaction.
- Patience, empathy, and professionalism in all customer interactions.
- Excellent multitasking and organizational abilities in a fast-paced setting.
- Technically savvy with an understanding of online gaming platforms.
What They Offer:
- €2,500 net monthly salary
- Comprehensive relocation package to Cyprus
- VISA and work permit support (for 2 years with the possibility to extend the VISA for more years)
- Paid training
- Professional development allowance
- Fitness allowance
- Company-sponsored events
- A collaborative and supportive work culture focused on personal and professional growth
Pablo Mary
Recruitment Consultant
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