Customer Service Team Lead (Swedish or Norwegian )   Salary: UP TO €40K DOE + Bonus + Benefits Location: Hybrid in Malta   We’re supporting a well-established, fast-growing iGaming operator in Malta in their search for a motivated Customer Service Team Lead (Swedish or Norwegian Speaking) to guide, develop and inspire a high-performing CS team.   Key Responsibilities: • Build and hire a proactive, high-quality team with strong performance standards • Coach, mentor, and upskill team members to drive continuous improvement • Conduct regular quality reviews and 1:1 development meetings • Collaborate closely with wider CS teams to ensure optimal scheduling and coverage • Analyse and report on team performance daily, weekly and monthly • Plan engaging team activities and events to maintain motivation • Ensure strict adherence to AML, Fraud, Compliance and Responsible Gaming procedures • Manage resources assertively to maintain efficiency and high service standards • Uphold brand values and ensure all customer interactions reflect company culture • Provide clear expectations, structured feedback and ongoing support • Develop individual performance plans with measurable goals   What We’re Looking For: • A natural leader with exceptional communication and interpersonal skills • Strong background in Customer Experience, including email and live-chat support • Solid understanding of sports betting, casino and the broader iGaming environment • Experience or knowledge in payment processes is an advantage • A proactive, solutions-focused team player who is seen as a “go-to” person • High attention to detail, strong work ethic and confidence in sharing ideas • Flexibility to work in a shift-based rotational environment • Native-level Swedish or Norwegian 

Established international iGaming company on the lookout for Customer Service Executive (Swedish Speaking) Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid   Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CX initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Experience Management team.   What You Bring: Fluent Swedish (spoken and written) with strong communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? ? Competitive salary of €26K + Bonus ? Quarterly team events and weekly company socials ? Hybrid work setup with a home-office setup allowance ? Work remotely from anywhere yearly benefit ? Wellbeing allowance ? Private health insurance with dental coverage

Junior Finance Officer   Location: Malta (On-site) Employment Type: Full-time Industry: iGaming / Online Entertainment Salary: €25-30k   Role Overview We are supporting a growing iGaming business in Malta, looking to add a Junior Finance Officer to its finance team. This is an excellent entry-level opportunity for someone looking to build a long-term career in finance, gain hands-on exposure, and develop within a fast-paced, international environment.   You’ll work closely with senior finance stakeholders, supporting day-to-day financial operations while gaining exposure to reporting, compliance, and group finance activities.   Key Responsibilities Support day-to-day accounting activities, including general ledger entries, AP/AR, and month-end processes Assist with intercompany reconciliations and group finance coordination Support revenue calculations, invoicing, and posting of sales invoices within financial systems Assist with cash flow monitoring, payments, bank administration, and basic credit control Support VAT returns and other regulatory or statutory filings Help maintain internal financial controls, documentation, and audit readiness Assist with budgeting, forecasting, performance analysis, and audit processes Provide general finance support to the team as required   Key Requirements Degree in Accountancy, Finance, or a related field (ACCA / ACA students considered an asset) Strong attention to detail with a structured, organised approach to work Good working knowledge of Microsoft Excel and willingness to learn finance systems Comfortable working in a dynamic, fast-moving environment Analytical mindset with strong problem-solving skills Collaborative attitude and clear communication skills Prior iGaming exposure is beneficial but not essential   What’s On Offer Entry point into a professional finance career within iGaming Hands-on learning and exposure to group-level finance operations Supportive team environment with development opportunities