We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
A specialist digital marketing agency ho provides services for the global regulated online regulated gaming market is looking for a Director of User Acquisition EMEA who has a successful track record of media buying at scale.
This is the first hire here in the UK and part of the role is to build up a team around you. You will be responsible for managing medium to large UA budgets leading the direction of the media buying and creative strategy while launching and running campaigns, optimising creatives, keywords and other campaign parameters.
You will have extensive experience of working with Meta, Google, Apple and other UA channels.. An agency background is beneficial.
If this sounds like you then please get in touch.
Title - Game Designer
Salary - Competetive based on experience
Location - Fully remote
I'm currently partnered with an industry renowned studio looking to expand their team with a Game Designer.
Key Responsibilities -
Oversee the creation and evolution of slot game concepts, mechanics, maths models, and design documentation.
Continuously test and refine gameplay elements
Apply extensive slot design experience, strong analytical thinking, and effective communication to manage development workflows.
If interested, don't hesitate to apply using the link or reach out directly using the methods below.
Email - finley.beckett@pentasia.com
Or directly on LinkedIn
Business Development Manager - Europe
New Business focussed role - promoting a Sportsbook
3-4 years minimum Sportsbook sales experience
European based - Remote
Strong salary + commission
Russian language is a desired plus!
My client is a market leading sportsbook provider who are seeking their first hire in Europe to drive growth within this market. They are highly credible in their respected market and see now as the ideal time for expansion in Europe.
Providing a Sportsbook platform you will be responsible for acquiring new business in Europe and responsible for the full sales cycle.
The ideal candidate will have 3-4 years minimum Sportsbook Sales experience, and ideally speak fluent English & Russian. This is a great opportunity for someone looking to take their Sportsbook sales to the next heights!
Does this sound like you or someone you know?
Reach out: guy.derham@pentasia.com
My client is a fast growing, innovative tech business who are working with us on a number of important roles within the company.
We are searching for an experienced Project Manager with deep experience in B2C digital products, gaming/iGaming, you’ll collaborate closely with the CEO and CTO to drive end-to-end product strategy and execution. You will oversee product development, UX/UI, AI/ML feature innovation, growth initiatives, and product launches. This role is essential to ensuring rapid delivery, operational discipline, and the high-velocity scaling of the company.
This role is fully REMOTE and are able to pay a very competitive salary! If your interested and feel you fit the brief then you should APPLY or email - matt.chapman@pentasia.com
Engineering Team Manager – iGaming Payment Platforms
Form part of an international iGaming organisation
Lead high-impact engineering teams across the payment platform
Drive technical strategy, scalability, and product excellence
? Hybrid in Stockholm
? Full-time, Permanent
? Salary: Circa 95k SEK/month (depending on experience)
A leading and well-established iGaming company is seeking an Engineering Team Manager to oversee technical strategy and execution across platform and payment domains. This is a senior leadership opportunity for someone who thrives in high-traffic, performance-critical environments and is passionate about building resilient systems, scalable architectures, and high-performing engineering teams.
This role combines hands-on technical competence with strategic leadership. You will shape technical direction, mentor engineering teams, and collaborate closely with product, compliance, and payment stakeholders to deliver best-in-class gaming experiences.
Your Role
Set the technical vision and engineering roadmap across multiple product and payment platform verticals
Lead, mentor, and scale engineering teams across backend, integration, frontend, and DevOps
Guide teams responsible for secure, stable, and compliant payment flows across markets and providers
Partner closely with senior product and business stakeholders to translate requirements into scalable, high-availability technical solutions
Drive excellence in code quality, architecture, test automation, and operational reliability
Establish engineering best practices across development, testing, deployment, and incident management
Build and maintain relationships with internal stakeholders and external payment partners
Promote a culture of accountability, ownership, continuous improvement, and technical innovation
Oversee hiring, capability development, and performance management for hybrid and distributed teams
What You Bring
8+ years of hands-on software engineering experience, including at least 2+ years in technical leadership or engineering management
Strong understanding of payment integrations, APIs, and transaction-processing systems (advantageous but not mandatory)
Proven ability to manage and scale engineering teams in complex, high-availability environments
Deep knowledge of modern engineering practices, including microservices, CI/CD, cloud infrastructure, and event-driven architecture (Kafka, Redis, or similar)
Experience working within agile, product-led organisations
Strong communication skills and ability to collaborate across technical and business domains
Structured, proactive mindset with a drive to simplify, optimise, and improve engineering processes
Background in iGaming, fintech, sports betting, or other high-throughput transaction systems is strongly preferred
Responsible Gaming Specialist (Swedish Speaking)
Location: Sliema, Malta
I’m hiring on behalf of a well-established iGaming company that’s expanding its Responsible Gaming team. We’re looking for a Swedish-speaking RG Specialist to join their Malta office. This is a great opportunity for someone who wants long-term career growth within a stable, international organisation.
Role Overview
In this role, you’ll be responsible for monitoring player activity, identifying potential risks, and ensuring players receive the right level of support. You will review accounts, analyse behavioural and transactional patterns, speak directly with customers when needed, and implement responsible gambling measures.
Key Responsibilities
Monitor player behaviour using internal tools
Conduct proactive and reactive account reviews
Assess risk levels based on activity and transactions
Contact players via phone, email, or chat
Recommend and apply RG measures (limits, exclusions, etc.)
Handle escalated or complex RG cases
Document interactions and prepare follow-up reports
Work with internal teams to improve processes and policies
Requirements
Native or fluent Swedish + strong English
Minimum 1 year of experience in Responsible Gaming, Risk, or Customer Support within iGaming
CS profiles with solid RG exposure are welcome!
Understanding of responsible gambling regulations
Strong communication skills and ability to handle sensitive situations
Detail-oriented and confident with documentation
Comfortable working shifts (including evenings/weekends)
What’s Offered
Salary €32k
Private health insurance
Wellbeing allowance
Weekly office breakfast
Regular social events
Relocation support (if needed)
Customer Service Team Lead (Swedish/Norwegian Speaking)
Salary: €32,000–€40,000 DOE + Bonus + Benefits
Location: Malta
We’re supporting a well-established, fast-growing iGaming operator in Malta in their search for a motivated Customer Service Team Lead (Swedish Speaking) to guide, develop and inspire a high-performing CS team.
Key Responsibilities:
• Build and hire a proactive, high-quality team with strong performance standards
• Coach, mentor, and upskill team members to drive continuous improvement
• Conduct regular quality reviews and 1:1 development meetings
• Collaborate closely with wider CS teams to ensure optimal scheduling and coverage
• Analyse and report on team performance daily, weekly and monthly
• Plan engaging team activities and events to maintain motivation
• Ensure strict adherence to AML, Fraud, Compliance and Responsible Gaming procedures
• Manage resources assertively to maintain efficiency and high service standards
• Uphold brand values and ensure all customer interactions reflect company culture
• Provide clear expectations, structured feedback and ongoing support
• Develop individual performance plans with measurable goals
What We’re Looking For:
• A natural leader with exceptional communication and interpersonal skills
• Strong background in Customer Experience, including email and live-chat support
• Solid understanding of sports betting, casino and the broader iGaming environment
• Experience or knowledge in payment processes is an advantage
• A proactive, solutions-focused team player who is seen as a “go-to” person
• High attention to detail, strong work ethic and confidence in sharing ideas
• Flexibility to work in a shift-based rotational environment
• Native-level Swedish/Norwegian
Job Title: Data Privacy Analyst
Location: On-site – Limassol, Cyprus
About the Role
We are seeking a Data Privacy Analyst to join our Data Protection team in Limassol. Reporting to the Data Protection Officer, you will manage privacy compliance, support risk assessments, and help maintain a robust global data protection framework.
Key Responsibilities
Handle data subject requests (access, deletion, portability).
Maintain records of processing activities and document data flows.
Conduct privacy risk assessments, DPIAs, LIAs, and vendor reviews.
Support privacy incident investigations and regulatory reporting.
Collaborate with internal teams to embed privacy-by-design.
Assist in policy drafting and regulatory readiness projects.
Requirements
2–5 years of experience in privacy, compliance, or risk management.
Strong knowledge of GDPR and international privacy laws (CCPA, LGPD, etc.).
Experience with DSARs, DPIAs, and vendor assessments.
Excellent analytical, legal, and communication skills.
Certifications such as CIPP/E, CIPP/US, or CIPM are a plus.
Experience in regulated or data-intensive industries is preferred.
What We Offer
Competitive salary and bonus opportunities
Career growth and professional development
Collaborative on-site work environment in Limassol
Title - UI/UX Lead Designer
Salary - Competetive based on experience
Location - Fully remote
• Lead creation of high conversion, gaming-inspired UI/UX, product and landing pages, driving engagement, retention, and monetisation.
• Use data (heatmaps, analytics, A/B testing) to continuously optimise user journeys, paywalls, and reward loops.
• Build and maintain design system while managing outsourced designers to ensure consistent, premium, scalable visual quality.
If interested, don't hesitate to apply using the link or reach out directly using the methods below.
Email - finley.beckett@pentasia.com
Or directly on LinkedIn
Overview
Pentasia are supporting an Operator in their search for a CRM Specialist to support their CRM & Retention operations. This is a fully remote role, where you will help build, execute, and optimize CRM campaigns across email, push, pop-ups, and inbox messaging. The ideal candidate will be organized, tech-savvy, and motivated to grow in an iGaming / Sweepstakes environment.
Responsibilities
Set up and schedule CRM campaigns across email, push, and on-site channels.
Assist with ongoing promotional setups and execution.
Help design and optimize automated lifecycle journeys.
Build, maintain and QA audience segments based on user behaviour.
Upload CRM content and ensure accuracy of links, CTAs, and dynamic fields.
Run A/B tests to improve messaging, segmentation, and conversion performance.
Track key CRM metrics and provide regular performance insights.
Requirements / Qualifications
1-2 years of CRM experience (iGaming/sweepstakes/gaming preferred).
Experience working with CRM platforms (Smartico, FastTrack, Customer.io).
Basic understanding of dynamic personalization fields, events/triggers, player segmentation logic.
Strong English writing and communication skills.
High attention to detail, structured workflow, and strong time management.
Ability to manage multiple campaigns at once.
Eagerness to learn advanced CRM concepts and grow quickly.
Nice-to-Have:
Experience with sweepstakes mechanics.
Understanding of bonus systems, loyalty program structures, and gamification.
Familiarity with deliverability, inbox placement, or HTML email best practices.
Comfortable editing HTML email templates (fixing spacing, links, images).
What We’re Looking For:
Proactive, reliable, and organized team player.
Detail-oriented, especially with QA, links, segmentation, and dynamic fields.
Creative thinker with a data-driven mindset.
What We Offer:
Fast growth path toward mid/senior CRM roles.
Exposure to advanced CRM tools, segmentation, and loyalty systems.
A creative, friendly, fast-paced environment.
If you or someone in your network would be interested in the opportunity, please reach out to me for more information!
- bryan.enriquez@pentasia.com