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CASINO OPERATIONS ADVISOR
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking an experienced Casino Operations Advisor with deep hands-on experience operating and scaling Social Casino, Sweepstakes, iGaming, Online Casino, or Crypto Casino businesses.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Advise on casino business operations and operating models.
• Optimize the player lifecycle from acquisition through VIP retention and reactivation.
• Advise on VIP strategy, CRM, retention, promotions and rewards.
• Analyze business performance and identify growth opportunities.
• Provide guidance on operational KPIs including DAU, FTD, GGR, NGR, ARPU, LTV and retention.
• Support market expansion, planning and new initiatives.
• Partner with Product, Marketing, Payments, Risk, Data and Customer Service functions.
REQUIREMENTS
• 8+ years of experience in iGaming, Social Casino, Sweepstakes or Crypto Casino.
• Proven track record scaling gaming operations.
• Strong background in operations, CRM, VIP, retention and monetization.
• Experience with well known operators preferred.
• Data-driven and commercially focused mindset.
About the Opportunity
My client is a fast-growing online entertainment business operating within the highly competitive social gaming and sweepstakes space across the United States. Following significant investment in growth, marketing, and customer acquisition, they are now looking to hire a Paid Media Manager to take ownership of paid user acquisition across both established and emerging advertising channels. This is a highly visible role offering genuine autonomy, ownership, and the opportunity to help build and shape the paid acquisition function. The successful candidate will be entrusted with meaningful budgets and will play a key role in driving sustainable user growth across the US market. The client is seeking a commercially minded performance marketer who thrives in fast-paced environments and enjoys identifying new opportunities rather than simply maintaining existing campaigns.
The Role
As Paid Media Manager, you will be responsible for the strategy, execution, optimization, and scaling of paid acquisition campaigns across multiple channels. Working closely with creative, product, and data teams, you'll focus on driving high-quality user acquisition while continuously improving efficiency and long-term customer value. Success in this role will be measured not only through traditional acquisition metrics but through a deep understanding of downstream customer behavior, retention, lifetime value, and overall commercial impact. This is an excellent opportunity for an ambitious performance marketer who enjoys testing new ideas, scaling winning campaigns, and taking full ownership of acquisition performance.
Key Responsibilities
Paid Media Strategy & Execution
Own the day-to-day management of paid acquisition activity across multiple digital advertising platforms.
Develop and implement growth strategies designed to drive scalable and profitable user acquisition.
Build, launch, manage, and optimize campaigns across paid social, search, display, programmatic, and emerging channels.
Budget & Performance Management
Manage and allocate substantial media budgets across channels, audiences, campaigns, and geographic markets.
Monitor acquisition performance using metrics including CAC, CPA, ROAS, LTV, retention, deposit behavior, and overall user quality.
Identify opportunities to scale successful campaigns while maintaining acquisition efficiency.
Testing & Optimization
Develop structured testing frameworks covering creatives, audiences, offers, landing pages, bidding strategies, and channel performance.
Partner closely with creative teams to continuously improve ad performance through rapid experimentation and iteration.
Analyze performance data to uncover trends, opportunities, and optimization priorities.
Attribution & Measurement
Work alongside technical and analytics teams to improve measurement frameworks and attribution accuracy.
Support implementation and optimization of tracking solutions including pixels, Conversion APIs, server-side tracking, and incrementality testing.
Evaluate performance beyond platform-reported metrics to understand true business impact.
Growth & New Channel Development
Research, validate, and scale new acquisition channels and opportunities.
Explore emerging media platforms, influencer amplification strategies, Connected TV (CTV), native advertising, audio, and programmatic solutions.
Identify growth opportunities across different states, audiences, and demographic segments within the US market.
Reporting & Insights
Produce regular reporting on channel performance, campaign effectiveness, testing outcomes, spend allocation, and user quality.
Deliver actionable recommendations to stakeholders and leadership teams.
Develop a strong understanding of the channels, creatives, audiences, and markets generating the highest-value users.
Compliance & Industry Awareness
Stay informed on advertising policies relevant to social gaming, sweepstakes, fintech, and other regulated industries.
Ensure acquisition activity remains compliant with platform policies and applicable market regulations.
Requirements
Essential Experience
1-4+ years of experience within Paid Media, Performance Marketing, User Acquisition, or Growth Marketing.
Hands-on experience managing campaigns across one or more platforms including Meta, TikTok, Google, Snapchat, Reddit, X, Native, Display, or Programmatic channels.
Strong commercial understanding of acquisition metrics including CAC, CPA, ROAS, retention, attribution, payback periods, and customer lifetime value.
Demonstrated ability to analyze performance data and make optimization decisions quickly and effectively.
Experience managing budgets and scaling successful campaigns.
Strong understanding of creative performance drivers and paid social best practices.
Comfortable operating with a high degree of ownership and accountability.
Preferred Background
Experience within social casino, gaming, sweepstakes, iGaming, sportsbook, fintech, crypto, eCommerce, or other high-growth consumer sectors.
Experience running acquisition campaigns targeting US audiences.
Exposure to attribution platforms, server-side tracking, Conversion APIs, and incrementality testing.
Experience evaluating performance at state, regional, or market level.
Advanced Excel and/or Google Sheets skills.
Experience working closely with creative production teams.
Understanding of advertising regulations within regulated industries.
What Success Looks Like
Consistently scaling profitable paid acquisition activity.
Identifying and validating new growth channels.
Improving acquisition efficiency while maintaining long-term customer value.
Building a strong understanding of audience, geographic, and creative performance.
Successfully moving promising campaigns from testing to meaningful spend.
Contributing to the ongoing development of a high-performing acquisition function.
Acting as a true owner of paid growth rather than simply managing campaigns.
Why Apply?
Fully remote and location-flexible opportunity.
High level of ownership and decision-making authority.
Opportunity to help build and shape a growing paid acquisition function.
Significant influence over channel strategy, testing frameworks, budget allocation, and growth initiatives.
Join a business investing heavily in marketing, user acquisition, and expansion.
Competitive salary plus bonus structure.
Dutch Speaking Compliance Officer
Location: St Julian's, Malta
Im working with a leader in iGaming on Malta, on the lookout for a compliance professional to support the Senior Compliance Officer and to work on the Dutch Market.
Responsibilities:
Track evolving regulatory compliance requirements, Dutch market legislation, and Ksa license obligations, ensuring seamless internal implementation, as well as being involved with other licenses, including Demank, Ontario and more.
Investigate and assist with escalated customer complaints raised internally and draft formal replies for third-party dispute resolution bodies.
Regularly review, draft, and update internal compliance policies, terms and conditions, and operational procedures to reflect updated regulatory standards
Prepare regulatory reports for management and the Ksa. Assist with internal and external compliance audits, including maintaining data integrity.
Advise Customer Support and Marketing teams on iGaming regulatory compliance, responsible gaming standards, and marketing guidelines.
Prepare and deliver employee training sessions on key regulatory frameworks and operational compliance policies.
Assist with internal and external audits.
Collect data and compile regulatory reports for the relevant authorities and supervisory bodies.
Assist in implementing and maintaining ongoing recertifications for ISO27001 and other relevant Information Security Standards.
Support general administration, compilation of regulatory metrics, and initiate continuous improvement initiatives across the compliance department.
About you:
Dutch speaker with experience in regulated markets, including the Dutch regulated market.
Excellent English communication skills, both written and spoken.
Strong analytical mindset capable of profiling risks, evaluating business impact, and implementing solutions that protect the operator’s license integrity.
Exceptional organizational skills
An interest in AI
What’s In It for You?
Competitive salary + bonus scheme
Hybrid working model with flexibility
One-time bonus to help you set up your home workspace
Work remotely for up to 40 days per year from anywhere in the world
Private health insurance and a flexible wellbeing allowance
Complimentary lunch on select days, as well as great in-office events happening throughout the week.
Fun quarterly team events and social gatherings
Marketing Associate
Location: Remote (Worldwide)
Compensation: Competitive salary + bonuses twice a year (commensurate with experience)
About the Opportunity
Our client, a fast-growing international crypto casino expanding its marketing operations across global markets. As the business continues to grow and reach a broader audience, they are looking for a Marketing Associate to support and lead initiatives across creators, partnerships, campaigns, social media, and growth.
This is an opportunity for proactive, commercially minded marketing professionals to bring fresh ideas, take ownership of their own initiatives, and help shape the next stage of Shuffle’s marketing strategy.
What You'll Be Doing
As a Marketing Associate, you will work across multiple areas of the marketing team, identifying opportunities, developing and executing campaigns, and improving the performance of existing marketing activities. You will collaborate with creators, streamers, partners, and internal teams to strengthen the brand and drive user acquisition.
Key responsibilities include:
Identifying, negotiating, and managing partnerships with creators, influencers, streamers, athletes, and other marketing partners
Coordinating partnership deliverables, content schedules, and campaign execution
Developing and executing marketing campaigns, promotions, activations, and sponsorships
Managing content distribution across TikTok, Instagram, X, streaming platforms, and other relevant channels
Monitoring campaign performance using metrics such as impressions, CPM, CCV, customer acquisition, and first-time depositors (FTDs)
Identifying and testing new creators, platforms, channels, and user acquisition opportunities
Managing marketing budgets and evaluating campaign effectiveness against performance objectives
Improving internal systems for tracking marketing spend, partnership deliverables, and campaign results
Bringing forward creative ideas and taking ownership of marketing initiatives with limited supervision
Collaborating with the wider marketing team to align individual initiatives with Shuffle’s broader brand and growth strategy
Qualifications:
1–4 years of experience in marketing, growth, crypto, gambling, media, creator partnerships, or consumer technology
Strong understanding of internet culture, creators, social media trends, and brand positioning
Ability to identify relevant creators, content, and partnership opportunities that align with a brand's audience and objectives
Proven ability to take projects from concept through execution, including outreach, negotiation, coordination, and reporting
Proactive, self-motivated mindset with the ability to take ownership and work independently
Commercial awareness and comfort managing budgets and evaluating marketing performance
Strong communication and relationship-building skills when working with creators, agents, partners, and internal teams
Ability to collaborate effectively while independently managing assigned projects and marketing initiatives
Highly Beneficial If You Have:
Experience working directly with creators, influencers, streamers, or talent agencies
Knowledge of cryptocurrency, online gambling, iGaming, or sports betting
Strong Excel or Google Sheets skills
Experience with paid social media or performance marketing
Familiarity with TikTok, Instagram, X, Twitch, Kick, Telegram, or other relevant digital platforms
A strong understanding about the brand, current marketing direction, and opportunities to reach a broader mainstream audience
Benefits:
Fully remote working arrangement, with candidates welcome to apply from anywhere in the world
Competitive salary with bonuses twice a year
Opportunity to take ownership of campaigns, partnerships, and growth initiatives
Collaborative environment with room to contribute ideas and influence marketing strategy
Exposure to international marketing campaigns, creator partnerships, and a rapidly expanding digital entertainment business
Opportunity to make a meaningful impact as they continue to expand its marketing operations
AI automation engineer - Hybrid in Sofia, Bulgaria.
My client based in Bulgaria is looking for a AI automation engineer to join his team. In this role, you will design, build, and deploy AI-driven automation solutions that enhance efficiency and support business operations across the organization.
Responsibilities:
- Design, build, and ship AI-driven automation: generative AI, conversational AI, and agentic workflows
- Build and operate scalable applications like chatbots and agents
- Build new capabilities and skills for our AI agents
- Integrate AI into existing systems through APIs, cloud services, and modern architectures
- Spot automation opportunities with the team and turn business needs into working solutions
- Keep solutions sharp through monitoring, evaluation, and iteration
Requirements:
- Strong in JavaScript / TypeScript and/or Python
- Hands-on experience with LLMs and generative AI: prompting, building against model APIs, and shipping features on top of them
- Hands-on experience with conversational AI like chatbots, assistants, or voicebots you've actually built and run
- Experience building automation solutions, whether AI-driven, conversational, or workflow-based
- Hands-on with APIs and REST services, and integrating into existing systems
- Comfortable on a major cloud platform (e.g. GCP or similar providers)
- Can translate fuzzy business requirements into end-to-end technical solutions
- Fluent English, written and spoken, since we work with international teams
Good to have:
- Automation tooling and workflow orchestration
- Exposure to DevOps, CI/CD, and containerization (Docker, Kubernetes)
- Open-minded and eager to explore new approaches with the team
- Motivated to read and learn AI news and keep up with what's new out there
Sales Director / Chief Commercial Officer
Join an award-winning Tier-1 sportsbook technology provider
Take the commercial lead at C-level.
Sell a product operators want.
About The Company:
Pentasia is partnering with a fast-growing, founder-led B2B sportsbook provider that has quickly become one of the most talked-about names in regulated betting. Built by sportsbook specialists, the business offers a fully managed, high-performance sportsbook covering trading, risk management and player engagement. It has built a strong reputation in some of the world’s most competitive regulated markets, and it is now expanding into new territories.
To lead the next stage of that growth, our client is looking for a Sales Director / CCO. This is a rare opportunity to shape commercial strategy at a business with clear momentum.
About The Role:
Define and own the commercial strategy, revenue targets and go-to-market plan across existing and new markets
Lead, mentor and grow a high-performing sales and account management team
Win new operator partnerships, from first conversation through to signed deal and successful launch
Deepen relationships with existing clients and platform partners to drive retention, renewals and upsell
Identify and open new regulated markets in close partnership with the CEO and leadership team
Represent the business at key industry events and raise its profile with senior decision-makers
Work closely with product, trading and operations so that client needs shape the roadmap
About You:
A track record of senior commercial leadership in iGaming or sports betting, ideally within B2B sportsbook, platform or content supply
Proven success closing large operator deals and growing revenue in regulated markets
A strong network of operator decision-makers, ideally across LatAm, Europe and/or Africa
Experience building and leading sales teams, with the credibility to operate at board level
An entrepreneurial, commercially sharp mindset and the appetite to thrive in a fast-moving, founder-led environment
Excellent negotiation, communication and relationship-building skills
Spanish and/or Portuguese is a plus
What’s On Offer:
A highly competitive salary and bonus package.
A genuine seat at the table in an ambitious, award-winning business
Remote working arrangement - business headquartered in the beautiful city of Sofia.
Pentasia is a specialist recruiter for the iGaming, sports betting and wider digital industries.
Up to 40,000 EUR (80,000 EUR OTE inc. commission & bonuses)
Account Manager (Mid-Level)
Join a creative, Scandinavian-rooted slots studio
Manage your own portfolio of operators and aggregators
Grow with a studio on the riseAbout Our Client:
Pentasia is partnering with an ambitious online slots studio with Scandinavian roots. Its games are designed to be modern, high-energy and mobile-first, with features that appeal to streamers and high-engagement players. The studio’s content is already available through a growing network of leading aggregators and operator partners, and it is now expanding into new markets.
To support that growth, our client is looking for a mid-level Account Manager to look after and grow its partner base. It’s a great move for someone who wants more ownership and visibility than a large supplier can offer, and who wants to help shape how the commercial function develops.
The Role:
Own the day-to-day relationship with a portfolio of operators and aggregator partners
Drive game performance and revenue by understanding each partner’s player base, then recommending the right content, promotions and tools
Run regular performance reviews, using data to find opportunities and address underperformance
Work with the CCO and the sales team on onboarding new partners, from integration through to launch and early performance
Act as the link between partners and the internal teams (games, marketing, compliance and operations), so client feedback shapes what the studio builds
Build and maintain strong relationships with key decision-makers, and represent the studio at industry events [subject to travel]
Track market trends and competitor activity, and feed those insights back into the business
About You:
2–4 years’ experience in account management, partnerships or a similar commercial role within iGaming, ideally with a games studio, aggregator or platform
A good understanding of online casino and slots, including key performance metrics and how operators and aggregators work
A track record of building strong partner relationships and growing revenue from an existing portfolio
Comfortable working with data, and able to turn numbers into practical recommendations
Proactive, organised and commercially minded, with the confidence to take ownership in a fast-moving environment
Excellent communication skills in English; additional languages are a bonus
Experience in emerging or regulated markets (LatAm, Europe, Africa or Asia) is a plus
What’s On Offer:
A competitive salary and bonus package [add detail]
A real chance to take ownership and grow within a small, ambitious team
Exposure to senior leadership and a clear influence on commercial direction.
Excellent OTE, of which base salary forms approx 50%. Commissions & bonuses are monthly & quarterly.
Pentasia is a specialist recruiter for the iGaming, sports betting and wider digital industries.
I’m working with a growing global B2B iGaming technology provider that is hiring an exceptional Delivery Program Manager for its Delivery team based in Sofia, Bulgaria.
The role:
You’ll own delivery of cross-functional programs spanning multiple teams, working with Delivery Team Leads, Product and Business stakeholders to plan, sequence and land large-scale product and platform initiatives.
Key responsibilities:
Plan and execute program objectives across teams, tied to business goals
Own timelines, scope, risks and dependencies end to end
Clear cross-team blockers and act as the bridge between delivery and business/product
Track KPIs, flag risks early and drive continuous improvement
What you bring:
5+ years in Program or Project Management across multiple teams or workstreams
Strong grasp of the software delivery lifecycle and stakeholder management
Program-level risk, dependency and scope management
Jira, Confluence and Bitbucket experience
Senior Back-End Engineer (Node.js / TypeScript)
Location: Sofia, Bulgaria
Work model: Hybrid
About the Opportunity
Our client is an international technology company providing B2B software solutions for the online sports betting and iGaming industry, developing scalable sportsbook platforms for gaming operators worldwide.
The Role
We’re looking for a backend-focused JavaScript developer to build and maintain API-driven applications within a microservices architecture using Node.js, TypeScript, NestJS, MongoDB, and Apache Pulsar.
You’ll collaborate with engineers to develop new features, optimize performance, and ensure backend systems remain reliable and scalable.
Key Responsibilities
Develop and maintain backend services and APIs.
Collaborate with the engineering team to deliver new features.
Optimize application performance and scalability.
Troubleshoot issues and identify effective solutions.
Write clean, maintainable code and contribute to backend architecture improvements.
Required Experience and Skills
5+ years of experience with Node.js.
5+ years of experience with JavaScript, including ES6+ features.
Solid experience with the NestJS framework.
Good understanding of REST API design and development.
Strong analytical thinking and problem-solving capabilities.
Effective communication and collaboration skills.
Good written and spoken English, with the ability to work confidently in an international engineering team.
Nice to have
Experience maintaining and evolving established API products in live production environments.
A degree in Computer Science, Software Engineering, Mathematics, or a related technical discipline.
Exposure to high-throughput systems and architectures designed to handle substantial workloads.
Familiarity with Apache Pulsar and/or Aerospike.
What’s on Offer?
The company provides an international working environment with opportunities to develop professionally while contributing to technology products in the iGaming sector.
Benefits include:
A modern office environment in Sofia.
Opportunities for career progression and professional growth.
Up to 24 days of paid annual leave.
Monthly food vouchers worth €95.
Flexible working hours and a hybrid working arrangement.
Supplementary health insurance.
Access to a sports and fitness card.
Financial gifts for significant life events, including weddings and the arrival of a new baby.
Regular team-building events and activities.
Next Steps
If you’re a backend engineer who enjoys building scalable services, solving challenging technical problems, and working with modern JavaScript technologies, this could be an excellent opportunity to take your career forward.
Apply to learn more about the role and the engineering team.
We are looking for a senior streaming technology specialist to take ownership of streaming quality, performance, reliability, scalability, and cost efficiency within a high-volume live casino environment.
You will work closely with Product, Engineering, Data, infrastructure teams, streaming providers, and CDN partners to understand performance at a detailed level, solve complex issues, and drive measurable improvements.
This is a principal-level individual contributor role with no direct reports. Alongside operational optimization, you will help define the long-term streaming technology strategy needed to support international growth.
Key Responsibilities:
Own and improve streaming quality, latency, reliability and overall player experience.
Define and monitor KPIs around streaming performance and availability.
Build and improve monitoring, dashboards, alerting and observability.
Analyse performance across markets, networks, devices, browsers and operating systems.
Lead complex streaming investigations with internal teams and external providers.
Work with CDN and streaming providers to improve reliability, coverage, scalability and delivery.
Identify opportunities around routing, CDN configuration, redundancy and multi-provider architecture.
Monitor streaming costs and drive greater efficiency without compromising quality.
Define the long-term streaming technology roadmap supporting international growth.
Evaluate new technologies, vendors and delivery solutions.
Provide technical direction on player strategy, infrastructure, redundancy and streaming architecture.
Requirements
10+ years of experience in streaming, video infrastructure, media technology, or a
related technical field.
Proven experience operating or optimizing large-scale streaming services.
Strong understanding of streaming architectures, video players, CDNs, delivery
technologies, and performance optimization.
Live casino, live gaming, sports streaming, or similar experience is highly
desirable.
Strong analytical skills and experience with monitoring, dashboards, observability,
and performance data.
Ability to combine deep technical problem-solving with broader technology
strategy.
Strong English; Armenian is a significant advantage.