We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Customer Service Agent (Dutch-Speaking) – Malta
We’re looking for a friendly and proactive Dutch speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
Fluent Dutch (spoken and written)
Strong multitasking and problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Customer service experience is a plus
Your Daily Tasks
Assist customers via phone, chat, and email
Handle complex cases independently
Approve withdrawals and process KYC documents
Perform security checks
Support with additional tasks when needed
What We Offer
Hybrid work setup
One-time home office setup bonus
Remote work from abroad policy
Private health insurance and wellbeing allowance
Our client is seeking a proactive, commercially minded VIP Account Manager to deliver exceptional service to their highest-value players. This role is central to driving engagement, loyalty, and lifetime value through personalized relationship management and data-led decision making.
Reporting to the Head of Player Engagement, you will work closely with CRM, Acquisition, Customer Support, and Technical teams to manage the full VIP player lifecycle. From activation and reactivation through to long-term retention, you will act as a trusted point of contact for VIPs while supporting outbound engagement initiatives, quality assurance activities, and localization efforts where required.
You will have fluent English and German language skills and have experience working with VIP's in the I-Gaming sector. If this sounds like your next challenge then please get in touch.
In line with our clients strict growth plans, they are seeking an experienced and commercially driven Affiliate Manager to join their highly motivated international team.
This is a key role within the organization, responsible for managing, optimizing, and scaling their affiliate program to drive sustainable player acquisition and revenue growth within the online casino vertical.
The successful candidate will bring hands-on iGaming casino experience and an established network of active affiliate partners, enabling them to generate traffic and results from day one.
If you are passionate about I-Gaming and have a strong network of casino affiliates in Tier 1 European markets then please get in touch.
Our client is looking for a Social Media Manager who is experienced in running campaigns pushing employer branding messages across Meta, TikTok, Kick, Discourse and YouTube. You will understand how to build and manage large communities across all social channels and also manage external agencies to build strong connections.
You will own the content strategy and work closely with head of marketing. If this sounds like your next challenge then please get in touch.
About the Company
This opportunity is with a fast-growing, restaurant SaaS leader that has become one of the most influential technology partners for Asian-focused hospitality brands across North America. Since inception, the company has built a comprehensive suite of self-developed products, including POS, ordering, membership, and kitchen display systems, designed specifically to solve operational pain points for modern restaurants. Its platform delivers measurable efficiency gains through real-time menu synchronization, intelligent KDS workflows, and low-commission direct ordering tools that dramatically increase on-channel revenue and customer lifetime value. With more than 9,000 restaurants served across all 50 U.S. states, multiple R&D centers across the U.S. and China, significant funding, and recognition from top-tier investors, the company continues to scale rapidly while maintaining a reputation for innovation, bilingual support, and deep industry expertise.
Role Overview
As Director of Product, Payments, you will own the end-to-end payments strategy and execution across platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow/ledger, and cost optimization. You will align payment platform capabilities with restaurant POS needs, ensure reliable money movement, and deliver measurable improvements in authorization, transparency, and unit economics.
What you'll focus on:
Payment Platform Integrations: Lead collaboration and integrations with payment platforms to deliver a reliable, scalable payment experience.
Clearing & Settlement: Define payout and settlement standards while driving clear, merchant-facing transparency.
Financial Reconciliation: Empower reconciliation processes to support accurate closes and audit readiness.
Fraud & Compliance: Establish a robust risk and compliance framework—including PCI/EMV baselines—to reduce exposure and maintain audit-ready operations.
Funds Flow & Ledger Platform: Build a high-integrity funds-flow and ledger foundation to support splits, balances, fees, and reporting.
Cost Optimization: Improve authorization rates and reduce blended costs through policy, routing, and optimization strategies.
What you bring:
6+ years in payments, fintech, or retail product; 3+ years leading PMs. Restaurant/POS experience is a plus.
Strong understanding of acquiring, gateway, clearing, settlement, and card-scheme rules; familiarity with PCI/EMV security baselines.
Proven ability to define and execute product strategy, align with company goals, and drive market research, competitive analysis, and customer insights.
Experience integrating with payment platforms such as Stripe or Adyen is a plus.
Highly data-driven execution and strong cross-functional leadership.
Exceptional communication and presentation skills; able to convey complex concepts to both technical teams and executives.
Fluent English; Mandarin proficiency is a must
Job Title: Algorithm Engineer – Recommendation Systems
About the Role:
We’re seeking a skilled Algorithm Engineer to develop next-generation recommendation systems for a high-traffic gaming platform. You’ll design algorithms that personalize content, boost engagement, and optimize conversion across feeds, search, channels, and in-game experiences.
Key Responsibilities:
Build and optimize recall, ranking, and re-ranking models for personalized recommendations.
Analyze user behavior, preferences, and content metadata to create robust user and content profiles.
Collaborate with product, engineering, and analytics teams to turn business requirements into scalable solutions.
Leverage large-scale real-time and offline data for modeling, similarity computations, and conversion analysis.
Explore multi-modal data (text, image, video) to enhance recommendation diversity and personalization.
Requirements:
Bachelor’s or higher in CS, Math, Statistics, or related field.
3+ years of experience in recommendation systems or algorithm development.
Strong grasp of collaborative filtering, embeddings, sequence modeling, and ranking strategies.
Solid analytical, problem-solving, and teamwork skills.
Experience with cloud AI platforms or recommendation engineering is a plus.
Why Join Us:
Work on cutting-edge recommendation tech for a growing gaming platform.
Collaborate with a passionate, cross-functional team.
Opportunity to experiment with multi-modal AI and state-of-the-art algorithms.
Job Responsibilities:
Implement AI applications according to requirements, including large model calls, API development, and data processing.
Build an enterprise knowledge base (data cleaning, embedding, vector retrieval).
Use vector databases (Milvus/Qdrant/FAISS, etc.) to complete indexing, retrieval, and debugging.
Write scripts, DAG processes, MCP tool plugins, and perform other basic engineering work.
Job Requirements:
Proficient in Python with basic backend development skills.
Experience using at least one large model API; RAG/knowledge base experience is preferred.
Familiar with either a vector library or an Agent framework.
Experience in AI application implementation or a strong interest in large models; strong hands-on skills.
Basic knowledge of algorithms and NLP/ML.
Experience Requirements:
3+ years of experience in AI-related fields; mathematics, computer science, or related majors preferred.
Has practical experience in implementing large-scale enterprise-level models.
A successful, regulated iGaming business is looking to hire a Data Protection Officer on a part time basis ( Two Days Per Week).
The role will be Malta-remote working and report to the CEO.
Duties will include;
Covering the GDPR requirements for the business and overseeing the requirements pertaining to the MGA and NZ Privacy Act (IPPs)
Liaising with Maltese IDPC
Office of the Privacy
Commissioner of the New Zealand OPC
MGA and NZ Licensing teams
Regular updates and reports will be required by the Board.
A competitive salary is available for this role. To be considered you will ideally have previous iGaming experience.
About the Role
A growing B2C iGaming company on Malta is on the lookout for a Finance Executive to join the team. You’ll assist with PSP reconciliations, cash flow monitoring, and banking relationships, while still getting hands-on with day-to-day accounting operations and supporting the Head of Finance.
What You’ll Do
Perform PSP reconciliations
Support day-to-day accounting and payment flows
Contribute to month-end management accounts
Contribute to the monitoring of company cashflow,
Assist with external audits and provide required reports, as required
What they're Looking For
B2C gaming industry experience
Experience with PSP reconciliations
A qualified accountant (or in the final stages)
What's in it for you ?
Hybrid work culture for flexibility and in-office collaboration
Diverse and inclusive teams
Health insurance and gym access
Monthly commute allowance of 100 EUR
A day off for volunteer work
About the Position:
We are seeking an Affiliate & Promotions Executive who will manage affiliate and CPA marketing initiatives, identify new partners and accounts, create and track promotions, and optimize performance across multiple channels. The ideal candidate is data-driven, fluent in Turkish and English, and experienced in managing campaigns across Google and social media platforms.
The role is with a start-up business based in London but this is a remote role. You will be an affiliate specialist with a really commercial focus and an understanding of how to maximise the effectiveness of an affiliate partnership.
Responsibilities:
Research and identify new affiliate partners via Google, CPA agencies, and Telegram channels
Contact and establish collaborations with affiliates and CPA networks
Find, integrate, and manage new accounts for affiliate programs
Create promotions for affiliate pages and track, measure, and evaluate their results
Manage and optimize campaigns on social media platforms including Twitter, Instagram, and Facebook
Conduct competitor analysis and identify new opportunities for affiliate and social promotions
Regularly report on traffic, conversions, and campaign performance
Requirements:
Experience in affiliate marketing for the Turkish market
Existing affiliate database is a significant advantage
Experience working with CPA agencies, Telegram channels, and social media campaigns
Knowledge of Google search, user behavior, and the affiliate ecosystem
Analytical thinking and performance-oriented mindset
Strong communication, negotiation, and relationship management skills
Fluent in Turkish and English
Ability to report consistently, evaluate results, and optimize campaigns efficiently
Please get in touch for more details