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Responsible Gaming Specialist (Swedish Speaking) Location: Sliema, Malta   I’m hiring on behalf of a well-established iGaming company that’s expanding its Responsible Gaming team. We’re looking for a Swedish-speaking RG Specialist to join their Malta office. This is a great opportunity for someone who wants long-term career growth within a stable, international organisation.   Role Overview In this role, you’ll be responsible for monitoring player activity, identifying potential risks, and ensuring players receive the right level of support. You will review accounts, analyse behavioural and transactional patterns, speak directly with customers when needed, and implement responsible gambling measures.   Key Responsibilities Monitor player behaviour using internal tools Conduct proactive and reactive account reviews Assess risk levels based on activity and transactions Contact players via phone, email, or chat Recommend and apply RG measures (limits, exclusions, etc.) Handle escalated or complex RG cases Document interactions and prepare follow-up reports Work with internal teams to improve processes and policies   Requirements Native or fluent Swedish + strong English Minimum 1 year of experience in Responsible Gaming, Risk, or Customer Support within iGaming CS profiles with solid RG exposure are welcome! Understanding of responsible gambling regulations Strong communication skills and ability to handle sensitive situations Detail-oriented and confident with documentation Comfortable working shifts (including evenings/weekends)   What’s Offered Salary €32k Private health insurance Wellbeing allowance Weekly office breakfast Regular social events Relocation support (if needed)

Customer Service Team Lead (Swedish/Norwegian Speaking)   Salary: €32,000–€40,000 DOE + Bonus + Benefits Location: Malta   We’re supporting a well-established, fast-growing iGaming operator in Malta in their search for a motivated Customer Service Team Lead (Swedish Speaking) to guide, develop and inspire a high-performing CS team.   Key Responsibilities: • Build and hire a proactive, high-quality team with strong performance standards • Coach, mentor, and upskill team members to drive continuous improvement • Conduct regular quality reviews and 1:1 development meetings • Collaborate closely with wider CS teams to ensure optimal scheduling and coverage • Analyse and report on team performance daily, weekly and monthly • Plan engaging team activities and events to maintain motivation • Ensure strict adherence to AML, Fraud, Compliance and Responsible Gaming procedures • Manage resources assertively to maintain efficiency and high service standards • Uphold brand values and ensure all customer interactions reflect company culture • Provide clear expectations, structured feedback and ongoing support • Develop individual performance plans with measurable goals   What We’re Looking For: • A natural leader with exceptional communication and interpersonal skills • Strong background in Customer Experience, including email and live-chat support • Solid understanding of sports betting, casino and the broader iGaming environment • Experience or knowledge in payment processes is an advantage • A proactive, solutions-focused team player who is seen as a “go-to” person • High attention to detail, strong work ethic and confidence in sharing ideas • Flexibility to work in a shift-based rotational environment • Native-level Swedish/Norwegian 

Job Title: Data Privacy Analyst Location: On-site – Limassol, Cyprus About the Role We are seeking a Data Privacy Analyst to join our Data Protection team in Limassol. Reporting to the Data Protection Officer, you will manage privacy compliance, support risk assessments, and help maintain a robust global data protection framework. Key Responsibilities Handle data subject requests (access, deletion, portability). Maintain records of processing activities and document data flows. Conduct privacy risk assessments, DPIAs, LIAs, and vendor reviews. Support privacy incident investigations and regulatory reporting. Collaborate with internal teams to embed privacy-by-design. Assist in policy drafting and regulatory readiness projects. Requirements 2–5 years of experience in privacy, compliance, or risk management. Strong knowledge of GDPR and international privacy laws (CCPA, LGPD, etc.). Experience with DSARs, DPIAs, and vendor assessments. Excellent analytical, legal, and communication skills. Certifications such as CIPP/E, CIPP/US, or CIPM are a plus. Experience in regulated or data-intensive industries is preferred. What We Offer Competitive salary and bonus opportunities Career growth and professional development Collaborative on-site work environment in Limassol

Title - UI/UX Lead Designer Salary - Competetive based on experience Location - Fully remote  • Lead  creation of high conversion, gaming-inspired UI/UX,  product and landing pages, driving engagement, retention, and monetisation. • Use data (heatmaps, analytics, A/B testing) to continuously optimise user journeys, paywalls, and reward loops. • Build and maintain design system while managing outsourced designers to ensure consistent, premium, scalable visual quality.  If interested, don't hesitate to apply using the link or reach out directly using the methods below. Email - finley.beckett@pentasia.com Or directly on LinkedIn

Overview Pentasia are supporting an Operator in their search for a CRM Specialist to support their CRM & Retention operations. This is a fully remote role, where you will help build, execute, and optimize CRM campaigns across email, push, pop-ups, and inbox messaging. The ideal candidate will be organized, tech-savvy, and motivated to grow in an iGaming / Sweepstakes environment. Responsibilities Set up and schedule CRM campaigns across email, push, and on-site channels. Assist with ongoing promotional setups and execution. Help design and optimize automated lifecycle journeys. Build, maintain and QA audience segments based on user behaviour. Upload CRM content and ensure accuracy of links, CTAs, and dynamic fields. Run A/B tests to improve messaging, segmentation, and conversion performance. Track key CRM metrics and provide regular performance insights. Requirements / Qualifications 1-2 years of CRM experience (iGaming/sweepstakes/gaming preferred). Experience working with CRM platforms (Smartico, FastTrack, Customer.io). Basic understanding of dynamic personalization fields, events/triggers, player segmentation logic. Strong English writing and communication skills. High attention to detail, structured workflow, and strong time management. Ability to manage multiple campaigns at once. Eagerness to learn advanced CRM concepts and grow quickly. Nice-to-Have: Experience with sweepstakes mechanics. Understanding of bonus systems, loyalty program structures, and gamification. Familiarity with deliverability, inbox placement, or HTML email best practices. Comfortable editing HTML email templates (fixing spacing, links, images). What We’re Looking For: Proactive, reliable, and organized team player. Detail-oriented, especially with QA, links, segmentation, and dynamic fields. Creative thinker with a data-driven mindset. What We Offer: Fast growth path toward mid/senior CRM roles. Exposure to advanced CRM tools, segmentation, and loyalty systems. A creative, friendly, fast-paced environment. If you or someone in your network would be interested in the opportunity, please reach out to me for more information! - bryan.enriquez@pentasia.com

My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You’ll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability. As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business. Responsibilities: Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments. Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management. Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency. Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams. Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems. Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements. Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects. Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence. Identify and evaluate emerging technologies that support business growth and digital transformation. Requirements Bachelor’s degree in Information Technology, Computer Science, or a related field. 5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation. Must have experience with both windows & macOS experience. Must have Azure cloud experience.  Proven experience managing SaaS portfolios, systems integrations, and IT budgets. Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency. Experience leading IT operations in a remote-first or hybrid environment. Solid understanding of IT infrastructure, networking, and cybersecurity principles. Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams. Excellent communication, leadership, and problem-solving skills. Perks & Benefits Comprehensive private Healthcare Insurance Flexible work environment and home office available Home office allowance Gym & Leisure Allowance All the hardware and software you need to be successful Regular company events and social outings, activities, Spot Awards and a Monthly Social Club Access to courses for Personal and Career Development Company Paid Volunteer Day

About the Role: This is a remote position for an experienced influencer marketing specialist who will focus on identifying and managing partnerships with streamers, bloggers, and content creators in the LATAM and wider regions, specifically within iGaming verticals. The ideal candidate will be skilled at launching and optimizing influencer campaigns, with a strong understanding of regional market trends, audience behavior, and platform preferences. This is a high-impact role offering the chance to collaborate with top-tier creators and contribute to scalable growth strategies across diverse GEOs. Main Responsibilities: Identify and engage influencers, streamers, and content creators in the LATAM and Asian markets, ensuring cultural and GEO alignment. Analyze audience authenticity, detect artificial growth, and assess engagement and traffic quality. Manage influencer campaigns from start to finish — including briefing, coordination, deadline tracking, and content delivery. Oversee compliance with campaign guidelines and technical requirements; perform quality control prior to campaign launches. Monitor campaign performance, evaluate key metrics, and adjust strategies based on region and influencer type. Maintain and expand a personal database of trusted influencers in target markets. Deliver clear, data-driven reports on campaign results, budgets, and ROI. Work cross-functionally with creative and media teams to ensure strategic alignment. Desired Experience: At least 1 year of experience in influencer marketing within iGaming industry is required. Direct experience managing monthly campaign budgets of $10,000 USD or more, with measurable success. A personal or vetted database of influencers in LATAM and/or Asia is a strong advantage. Ability to interpret marketing data, assess traffic quality, and apply insights to optimize campaigns. Capable of working independently with full responsibility for campaign outcomes. Excellent communication skills and the ability to manage relationships across different time zones and cultures. Additional Information: Remote work setup with a flexible schedule. Competitive base salary with performance-based commission (10% of completed integration revenue). Exposure to established and emerging influencer markets in iGaming. Supportive, fast-paced team environment with access to necessary tools and analytics. Ongoing professional development and collaboration with international marketing professionals.  

The Role I am working with an iGaming operator who is currently seeking an experienced Affiliate Manager to join their team in Gibraltar. You will be responsible for developing, managing, and optimizing the affiliate marketing program to drive high-quality content, traffic and FTDs. This role involves growing the affiliate programme, managing existing affiliates, negotiating deals, and analysing performance to ensure the affiliate programme delivers against aggressive business targets. Responsibilities Affiliate Program Management Manage and grow the affiliate programme using established and new affiliate platforms. Recruit new affiliates, and content partners to maximise FTD volumes and delivery against aggressive business plans for FTDs and ROI Negotiate commercial structures to maximize ROI and volumes. Relationship Building Develop strong relationships with top-performing affiliates to ensure consistent performance. Act as the main point of contact for affiliate partners, resolving issues and supporting their success. Coordinate exclusive offers, promotions, and content for key affiliates. Performance Monitoring & Reporting Monitor affiliate performance (traffic, leads, conversions, CPA/ROAS) and optimise Prepare reports for internal stakeholders on program performance. Compliance & Brand Integrity Ensure all affiliates comply with brand guidelines and advertising policies. Stay informed about legal and compliance requirements, including GDPR and local Romanian advertising laws.   Qualifications 4+ years of experience working as an affiliate manager in the iGaming industry. Capacity to work office based in Gibraltar. Romanian language skills strongly preferred. If you have the above experience then please Apply Now or email me directly at: chrysavgi.patera@pentasia.com

Overview Pentasia have partnered with an iGaming Operator in their search for a Paid Media Specialist. In this role, you’ll lead the strategy and performance of multi-channel paid media campaigns across major digital platforms to drive user acquisition and growth. You’ll manage budgets, optimize results, and work closely with creative and data teams to scale high-impact campaigns and support an ambitious long-term vision. Responsibilities Plan, launch, and optimise paid media campaigns across platforms such as Meta, TikTok, YouTube, and programmatic networks. Analyse campaign performance and identify opportunities to maximise ROI and reduce CPA. Partner with creative teams to ensure all assets are on brand and tailored to the local market. Collaborate with internal teams to keep paid media activity aligned with broader business objectives. Monitor competitor activity and trends within the digital media landscape. A/B test creatives, audiences, placements, and bidding strategies to scale successful campaigns. Manage advertising budgets effectively and maintain accurate tracking using analytics and attribution tools. Stay up to date with platform updates, advertising policies, and industry best practices. Qualifications / Requirements 5+ years in paid media roles, preferably in the iGaming industry Capacity to work office based in Gibraltar If you or someone in your network would be interested in the opportunity, please reach out to me for more information! - bryan.enriquez@pentasia.com

Head of Retention (CRM & Lifecycle) Overview A fast-growing iGaming operator is seeking a Head of Retention to rebuild its CRM and player lifecycle strategy. You’ll shape the full CRM ecosystem, drive UK-focused retention performance, and scale operations across multiple markets. The Role A hands-on, strategic position reporting to the CMO. You will initially own retention end-to-end, with full autonomy to execute. As the business scales, you’ll define the team structure, hire specialists, and lead the development of a new CRM tech stack and lifecycle strategy. Key Responsibilities Build and implement the CRM architecture and select the next-generation tech stack. Develop UK-focused retention strategies that meet UKGC compliance standards. Overhaul lifecycle journeys: welcome, real-time triggers, reactivation, VIP, cross-brand retention. Prepare CRM strategy for future Sportsbook launch and Casino–Sportsbook cross-sell. Own analytics: track LTV, churn, NGR, retention, and optimise through A/B testing. Develop predictive churn-prevention flows and behaviour-based segmentation. Create scalable processes and build out the retention team as the company grows. Requirements Must-Haves 5+ years iGaming CRM/Retention experience. Strong knowledge of UK market + UKGC compliance. Expertise with leading CRM and analytics tools (e.g., Braze, Optimove, Tableau, PowerBI). Data-driven decision maker with excellent communication skills. Nice-to-Haves Leadership or team management experience. Experience using AI for CRM automation or predictive modelling. Knowledge of additional regulated markets. Based in (or able to relocate to) Malta. What’s In It for You Full ownership of CRM strategy and tooling. Opportunity to scale operations internationally and build your own team. Direct collaboration with C-suite and a fast, impact-driven working environment.