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COUNTRY MANAGER
Venezuela | Online Casino and Sportsbook | Valencia, on site
The opportunity:
Our client is an established gaming group in Venezuela with a strong land-based heritage and an online casino and sportsbook business that is entering its next phase of growth. Following the recent appointment of a new Managing Director, the business is building out its team on the ground.
The Country Manager will be the hands on operational leader in Venezuela, based in Valencia and reporting to the Managing Director. This is a high-visibility role with real ownership: running the day-to-day business, growing revenue and players, and building the local team, processes and partnerships that will take the online operation to scale.
The role:
Reporting directly to the Managing Director, the Country Manager will lead the local online operation end to end. The role combines commercial, operational delivery and people management, and will suit a very hands-on leader who enjoys being close to the product, the customer and the market.
Key responsibilities:
Commercial performance
Own the in-country P&L for the online casino and sportsbook, delivering against revenue, GGR, NGR and player growth targets.
Build and execute the local go-to-market plan, covering acquisition, retention, CRM, promotions and VIP.
Analyse market, competitor and player data to identify growth opportunities and act on them quickly.
Operations
Lead day-to-day operations including payments, customer service, risk and fraud, trading liaison and product localisation.
Develop local payment and cashier solutions that fit the Venezuelan market and its banking and currency environment.
Establish clear operating processes, KPIs and reporting so the Managing Director and shareholders have full visibility of performance.
Regulation and stakeholders
Ensure the business operates in full compliance with local regulation and licence conditions, working closely with legal and compliance advisers.
Build relationships with the regulator, payment providers, suppliers, affiliates and media partners.
Represent the brand locally and act as the senior point of contact in country.
People and leadership
Recruit, lead and develop a high-performing local team across marketing, operations, customer service and payments.
Create a performance-driven culture with clear accountability and strong communication.
Work closely with the Managing Director on strategy, budgeting and long-term planning, deputising where required.
Candidate profile:
Essential
Substantial experience in online gaming, with a strong track record across online casino and sportsbook.
Proven P&L ownership and a record of growing revenue and player base in a B2C online gaming operator.
Hands-on knowledge of acquisition, CRM, payments, risk and customer operations.
Experience building and leading teams in a fast-moving, entrepreneurial environment.
Fluent Spanish, written and spoken.
Willing and able to relocate to Valencia, Venezuela and work fully on site.
Desirable
Experience in Latin American markets, ideally in emerging or newly regulated jurisdictions.
Background in market launch or country management for an online operator.
Professional working English for communication with shareholders and international partners.
Personal qualities
A resilient, practical igaming leader who is comfortable with ambiguity and able to get things done on the ground.
Commercially sharp and data-led, with sound judgement.
Strong communicator who builds trust quickly with colleagues, partners and regulators.
High integrity and a firm commitment to compliance and responsible gaming.
Hiring in Limassol ?? | IT Operations Engineer | Permanent
Are you the person your team calls when a Mac won’t enrol, a colleague can’t access an app or the office Wi-Fi drops? I’m working with a client in Limassol looking for someone who enjoys that mix of troubleshooting and taking ownership.
You’ll be the main IT contact for the local office, with a wider IT team to work alongside. You’ll look after the company’s Macs, manage accounts and permissions, and help new starters get set up. There’s also room to put your scripting skills to use and automate the jobs that keep landing in your queue.
I’d love to hear from you if you’re already based in Limassol, have 3 to 7 years in IT support or systems administration, and have managed corporate Macs using an MDM platform. Hands-on Google Workspace administration, networking knowledge and fluent English are also important.
This is a permanent role with on-site responsibilities and occasional, pre-planned work outside normal hours.
If this sounds like your kind of role, send me a DM. I’m happy to share more in a private chat.
#LimassolJobs #ITSupport #CyprusJobs
Sales Director - Russian Speaking
B2B Sports Betting focus
Russian & English speaker
Live anywhere in Europe
Some new business mostly senior account development
Career growth opportunities
Supportive culture
Attractive base salary + bonus/commissions
This company is an established B2B iGaming supplier focusing on promoting sports betting solutions. It is now looking to recruit another member of the team to further develop significant accounts that have Russian speaking key stakeholders.
For this role you can be based pretty much anywhere in Europe. You will focus on promoting a market leading range of sports betting solutions into sports betting operators that have Russian speaking key stakeholders. Your client base will be dotted all over Europe/Asia, including parts of the middle east and eastern Europe as well as the CIS region. You will be tasked with building effect relationships with key stakeholders within sports betting operators, upselling and cross selling.
To be considered you must be able to read and write both Russian and English. You will have solid understanding of sports betting solutions and ideally sold them OR have worked for an operator and purchased them.
For more information on this great opportunity, please contact Karl Harenburg at Pentasia.
Senior Performance Marketing Analyst
About the Opportunity
Our client is a fast-growing online gaming and entertainment business that invests heavily in customer acquisition across paid media, CRM, affiliate, referral, and influencer channels. They are seeking a highly analytical and commercially minded Senior Performance Marketing Analyst to help drive smarter marketing investment decisions and maximize player value.
This is a senior, hands-on analytics role with significant visibility across Marketing, CRM, Product, Data, and Executive Leadership teams. The successful candidate will own the analytical view of customer acquisition from first touch through to long-term player value, delivering insights that directly influence marketing spend, acquisition efficiency, and business growth.
If you thrive in a data-driven environment, enjoy solving complex business challenges, and want your analysis to directly impact strategic decision-making, this could be an excellent opportunity.
Key Responsibilities
Marketing Performance & Budget Optimization
Act as the primary analytics partner for acquisition channels including Paid Media, CRM, Affiliates, Referral, and Influencer Marketing.
Evaluate channel performance using core metrics such as CAC, ROAS, LTV:CAC, retention, revenue contribution, and payback period.
Assess customer acquisition quality across the full player lifecycle, focusing on long-term value rather than short-term volume.
Deliver actionable budget allocation and investment recommendations to senior stakeholders.
Monitor performance outcomes and measure the impact of optimization decisions.
Experimentation & Incrementality
Design, execute, and analyze A/B tests across creative, audience targeting, promotional offers, and landing page experiences.
Ensure testing methodologies are statistically sound and capable of producing actionable insights.
Measure incremental marketing impact and provide clear recommendations regarding scaling, optimising, or discontinuing initiatives.
Foster a test-and-learn culture across acquisition and CRM functions.
Attribution, Forecasting & Modelling
Develop and maintain attribution frameworks that support accurate source evaluation and budget planning.
Build cohort analyses, LTV forecasting models, and predictive insights to support acquisition strategy.
Identify and account for performance distortions such as seasonality, channel mix changes, and high-value player behaviours.
Support long-term growth planning through data-driven forecasting and spend pacing recommendations.
Data & Analytics Ownership
Write and maintain complex SQL queries within Snowflake or similar cloud-based data environments.
Own and improve marketing data products, ensuring reporting datasets are accurate, scalable, and well-documented.
Partner with Data and Engineering teams to improve data quality, tracking implementation, and reporting infrastructure.
Leverage AI-powered tools and automation to increase analytical efficiency and accelerate decision-making.
Reporting & Stakeholder Management
Develop and maintain reporting frameworks focused on acquisition efficiency, marketing performance, player value, and revenue growth.
Present insights and recommendations to senior leadership in a clear, commercially focused manner.
Translate complex analytical findings into actionable business strategies.
Influence decision-making across Marketing, Product, CRM, and Leadership teams.
What Success Looks Like
Marketing and leadership teams rely on your data and recommendations to make critical investment decisions.
Acquisition efficiency, player value, and marketing ROI improve as a direct result of your analysis.
Testing programmes consistently produce actionable outcomes and measurable business impact.
Marketing performance data is trusted, documented, and widely adopted across the organisation.
Data-driven decision-making becomes embedded within the growth and acquisition functions.
Required Experience
5+ years' experience in Marketing Analytics, Performance Marketing Analytics, Business Intelligence, or a related analytical function.
Prior experience within online gaming, betting, casino, sports wagering, fintech, subscription businesses, or other high-volume consumer environments is highly desirable.
Advanced SQL skills, with strong experience writing, optimising, and troubleshooting complex queries.
Proven experience evaluating acquisition channel performance and marketing ROI.
Strong understanding of performance marketing metrics including CAC, ROAS, LTV, LTV:CAC, retention, payback period, and attribution.
Experience designing and analysing A/B testing frameworks that have influenced commercial and budget decisions.
Strong BI and reporting experience using tools such as Looker, Tableau, Power BI, or similar platforms.
Exceptional stakeholder management and communication skills, with experience presenting insights to senior leadership.
Demonstrated ability to work cross-functionally with Marketing, CRM, Product, Engineering, and Data teams.
Preferred Experience
Python for automation, advanced analytics, or predictive modelling.
Marketing Mix Modelling (MMM), media attribution, incrementality testing, or budget optimisation methodologies.
Experience building customer lifetime value and forecasting models.
Knowledge of VIP programmes, player segmentation, value scoring, or loyalty frameworks.
Familiarity with regulatory environments within online gaming, betting, or other regulated industries.
Additional Requirements
3+ years of hands-on A/B testing experience.
4+ years of advanced SQL experience.
Experience working with large, complex datasets and identifying data anomalies, trends, and growth opportunities.
Why Apply?
This is an opportunity to join a high-growth business where analytics plays a central role in commercial decision-making. The successful candidate will enjoy significant ownership, direct exposure to senior leadership, and the ability to directly influence acquisition strategy and business performance.
If you're passionate about turning data into strategic action and enjoy working in a fast-paced, performance-driven environment, we'd love to hear from you.
Account Manager – Mandarin Speaker - Remote (Europe) | Casino Games Provider
Location: Europe – Remote
The Company:
This leading iGaming B2B provider has expanded its presence across Asia and is now looking for a Mandarin Speaking Account Manager to join their team.
The Role:
The company is seeking a motivated and client-focused Account Manager to maintain and grow relationships with key clients across Asia. In this role, you’ll be responsible for managing a portfolio of casino operator accounts, ensuring smooth delivery of solutions, and identifying opportunities to enhance client satisfaction. You will collaborate with internal teams to drive account success and develop strategic plans to meet clients' needs.
About You:
You should have prior experience within the iGaming industry. Fluent Mandarin & English is essential. Strong communication and relationship-building skills are key to your success in this role. You’ll thrive in a flexible work environment, with the potential for occasional travel. An understanding of the Asian iGaming market and a strong network within the sector will be crucial for driving success.
This is a fantastic opportunity for someone looking to grow their career in a dynamic, innovative company with a global reach.
Does this sound like you or someone you know?
Head of Fraud & Risk
Location: Gibraltar
Department: Compliance – Fraud, Risk & Payments
My client, an iGaming company on Malta is looking for an experienced Head of Fraud & Risk to lead its Fraud, Risk & Payments function across the UK and Ireland, based in Gibraltar.
The role will focus on reviewing and strengthening existing fraud prevention strategies, payment controls and chargeback processes, with the ultimate goal of reducing financial losses while maintaining a smooth experience for genuine players.
Key Responsibilities:
Review existing systems, processes and third-party providers, identifying gaps and opportunities to improve efficiency and reduce risk.
Develop and implement strategies to prevent fraud, bonus abuse, stolen-card activity and organised fraud.
Strengthen payment processes, chargeback management, risk assessments and fraud monitoring.
Work closely with Trading and Risk to identify vulnerabilities in products, betting changes, odds and payout processes.
Lead and develop the Fraud, Risk & Payments team, establishing clear processes, KPIs and reporting structures.
Collaborate with AML, Safer Gambling and Compliance teams to manage overlapping risks.
Monitor fraud trends and use data to improve controls and reduce losses.
Ideal Candidate:
Experienced Fraud & Risk leader, or a Senior Fraud/Risk Manager ready to step into a Head of Department position.
Ideally from the iGaming industry, although banking, financial services and financial crime backgrounds will also be considered.
Strong experience in fraud prevention, payments, chargebacks and risk management.
Experience reviewing existing processes, identifying weaknesses and implementing improvements.
Strong analytical skills with the ability to use data to identify fraud patterns and assess risk exposure.
Familiarity with UKGC regulations, particularly the License Conditions and Codes of Practice (LCCP).
Strong leadership and stakeholder management skills, balancing commercial requirements with risk and customer experience.
Benefits:
Opportunity to join a growing company during the establishment and growth of its Gibraltar office.
Additional annual leave based on length of service.
Quarterly team socials and an expanding benefits package.
Role purpose
The Head of Media Buy leads the company's media buying function, with a particular emphasis on black-hat media buying tactics. Working alongside an established in-house design team and automation capability, the role brings a proactive, hands-on approach to acquiring traffic: continuously developing new strategies to buy advertising and drive direct conversion for the company's brands. The Head of Media Buy is accountable for black-hat strategy, for the acquisition landing pages that convert paid traffic, for tracking, and for transparent reporting of spend and return on investment.
Key responsibilities
Black-hat media buy strategy
• Lead the Media Buy team and set its strategic focus on black-hat media buying, through both in-house setups and external sources.
• Develop and execute black-hat strategies for campaign delivery, covering both seasonal and evergreen activity, and renew them continuously.
• Manage campaigns directly, setting the standard for the team in campaign build, optimisation and scaling.
• Build and maintain the technical and account infrastructure on which black-hat buying depends, ensuring resilience when platforms or networks change their policies.
• Document tactics and processes in playbooks, so that performance does not depend on any single individual.
Platforms and campaigns
• Major platforms: Meta, Google and YouTube, Bing, TikTok and X, plus Telegram, WhatsApp, ChatGPT, Reddit.
• Additional traffic types: native, push, pop and programmatic, direct buys with sports and odds publishers, and display campaigns in Bannerflow.
• New sources and markets: competitor and market research to find new sources, a channel mix tailored to each market including DACH, Brazil and Turkey, and scale, pause or discontinue decisions on the data.
Acquisition landing pages
• Own the media buy landing pages for Acquisition. Design and development are delivered by in-house designers and developers; the Head of Media Buy ensures the pages remain current.
• Partner with the Head of SEO to ensure sufficient landing page coverage for the traffic being purchased.
• Provide input for landing page tests, and apply the findings to improve conversion.
Tracking, targets and reporting
• Work with Netrefer on tracking, ensuring every campaign is measured from click through to registration, FTD and NGR.
• Be accountable for the agreed targets: FTDs, NGR, cost per FTD and cost per registration.
• Provide reporting on request at any time, with full transparency on where budget is spent and the return it delivers.
• Produce regular dashboards and weekly performance reports across all campaigns.
Budget and financial control
• Own the media buy budget, agreeing the split across channels with the Head of Acquisition and monitoring pacing and spend daily.
• Approve spend only against agreed budgets, maintaining a clear audit trail for every top-up, payment and spend movement.
• Reconcile spend against platform and network records and invoices, and escalate any variance immediately.
• Maintain documented records of access to ad accounts and payment methods.
Cross-functional collaboration
• Work closely with the Head of Social Media, who owns communications strategy and white-hat media buying with a separate budget, so that both functions operate in alignment.
• Work directly with the AI Creative Lead on all campaign creatives, including briefs, variants and performance feedback.
Team leadership
• Lead the Media Buy team, setting priorities, reviewing work regularly and providing coaching.
• Maintain availability and responsiveness during core working hours, and set the same expectation for the team.
Requirements
• Based in Malta, with the right to work in Malta. No relocation package is offered.
• Minimum five years' experience in performance media buying, including a proven record in black-hat or non-standard media buying in iGaming or other restricted verticals, supported by demonstrable results.
• Hands-on proficiency across multiple traffic types and platforms, such as Meta, YouTube, Telegram, native, push and programmatic.
• Strong knowledge of tracking and attribution, including postbacks, UTMs and server-side tracking.
• Experience leading a media buying team and managing significant monthly advertising budgets with clear controls.
• Strong financial discipline, with spend documented, reconciled and explained proactively.
• A proactive, accountable approach, with prompt responsiveness and open collaboration with colleagues.
• Advantageous: media buying experience in the DACH region, Brazil and Turkey, although not limited to these markets; iGaming experience across several markets; and experience hiring and developing media buyers.
If this sounds like you and your next step in your career Apply Now!
Up to €45,000 base + significant commission and bonus
Business Development Manager
Up to €45,000 base + significant commission and bonus, so your OTE can go far beyond that
In iGaming, the operators and suppliers who win are the ones who get to market fast and stay compliant. A great Business Development Manager is the person who makes that happen, and gets rewarded for it.
My client is a global leader serving the iGaming and wider gaming industry, where regulation, trust and quality really matter. They are looking for an experienced Business Development Manager to open doors, grow a portfolio of key clients and become their go-to partner.
The role:
You’ll own the client relationship from first conversation to signed contract and beyond, with real commercial ownership.
You will:
Build and maintain strong, long-term relationships with your assigned clients
Generate new business opportunities and manage the full sales cycle, from lead generation to contract signing
Deliver compelling sales presentations and commercial proposals
Provide first-class support and follow-up, so clients keep coming back
Stay on top of gaming regulations and the company’s services, so you can advise clients with confidence
Forecast client activity, keep CRM records accurate and produce reports that shape strategy
Analyse market trends and customer needs, and turn them into opportunities
Represent the business at exhibitions, conferences and client meetings across the industry
Coordinate client training, inspections and audits where appropriate
Contribute to the company’s wider strategic and revenue goals
What you’ll bring:
Experience in gaming, iGaming, or sales, marketing or customer service with a regulated or fast-moving customer base
Strong business development and relationship management skills
Excellent communication and presentation skills
A solid grasp of the gaming landscape, ideally including regulation and licensing
Confidence with CRM platforms and Microsoft Office
Strong organisation and attention to detail, and the ability to manage multiple priorities
A degree in Business, Marketing, Engineering or a related field (or equivalent experience)
Fluent English. Other languages are a bonus
A full driving licence, as travel to client meetings and events is part of the role
What’s in it for you:
Salary up to €45K, plus significant commissions and bonuses. Your performance drives a much stronger OTE.
Regular travel, industry events and the chance to work with global clients
A collaborative, international team
Support to obtain any gaming licences the role requires
A client who is committed to an inclusive workplace and welcomes applications from suitably qualified candidates regardless of background
Location:
Ideally based in Bulgaria. Candidates in Spain, UK, Slovenia or Italy will also be considered. Candidates living outside of these countries are unfortunately not able to be considered.
Interested? Send me your CV, or message me directly for a confidential conversation. The client’s identity will be shared with suitable candidates on our first call.
Account Manager (Spain, Italy or UK)
Up to €/£50,000 base + significant commission and bonus, so your OTE can go far beyond that
iGaming moves fast. Markets open, regulations shift and operators are always looking for a partner they can trust. If you thrive in that pace and want your results reflected in your pay, this one is for you.
My client is a global leader serving operators and brands across regulated industries, with a strong presence in iGaming. They are looking for an Account Manager to win new business, grow key accounts and become the partner their clients call first.
The Role:
You’ll own the full client journey, from first conversation to signed contract and long-term growth.
You Will:
Build lasting relationships with operators and decision-makers across the iGaming ecosystem.
Own the full sales cycle: lead generation, pitching, negotiation, contract signing and ongoing account management.
Deliver confident presentations and spot upsell and cross-sell opportunities in every account.
Keep a close eye on market trends, new regulated markets and competitor moves, and turn them into revenue.
Provide fast, professional support so clients always feel looked after.
Prepare reports and forecasts that feed into strategy and growth targets.
Represent the business at major iGaming conferences and trade shows, where deals and relationships are made.
Work with internal teams to deliver standout client outcomes.
Keep CRM records accurate and up to date.
What You’ll Bring:
Experience in account management, business development, sales or customer service, ideally within iGaming, online betting, casino, or another regulated or fast-moving digital industry.
Strong communication, presentation and relationship-building skills.
Understanding of the iGaming landscape, such as operators, suppliers, compliance and licensing.
Confidence with CRM platforms and Microsoft Office.
Excellent organisation and attention to detail, and the ability to juggle priorities independently.
A bachelor’s degree in Business, Marketing or a related field (or equivalent experience).
Fluent English. Spanish is strongly preferred, which is a real advantage in Spanish-speaking markets including LATAM. Other languages are a bonus.
A full driving licence is preferred where travel is required.
What’s in it for you:
Salary up to €/£50K, plus significant commissions and bonuses. Your performance drives a much stronger OTE.
Career development, training and clear progression, with regular performance reviews.
A collaborative, international team.
A flexible working approach where applicable.
Regular travel, industry events and the chance to work with global clients.
Location:
Ideally based in Spain. Candidates in Italy or the UK will also be considered.
Interested?
Send me your CV, or message me directly for a confidential conversation. The client’s identity will be shared with suitable candidates at the appropriate stage.
Business Development Manager - Africa (iGaming)
Europe-based | Full-time | Extensive travel across Europe and Africa
Africa is one of the most exciting growth markets in iGaming, and my client wants someone with the connections to help them win it.
They are a well-established iGaming technology provider that serves operators worldwide. They are expanding their presence across African markets and are looking for a Senior Business Development Manager to lead that push. You will build the pipeline, close the deals and become the face of the brand in the region.
Who we’re looking for;
We are looking for candidates based in Europe who already have strong networks in Africa. If operators, regulators and industry stakeholders across the continent already know your name, this role lets you turn those relationships into long-term partnerships.
What you’ll do;
Own the full sales cycle, from prospecting through to closing, across African iGaming markets
Build your own pipeline through market mapping, inbound leads, conferences and networking
Create tailored proposals and presentations that fit each prospect’s market and needs
Represent the brand at key African iGaming events as its regional ambassador
Help shape the Africa go-to-market strategy, including pricing and partnership structures
Work with product, legal, compliance and technical teams to close deals and onboard clients smoothly
Keep CRM records accurate and contracts and client materials precise
What you’ll bring;
Senior B2B sales or business development experience in iGaming, ideally selling platforms, aggregation or similar solutions
A proven network with African operators, regulators or industry stakeholders
Working knowledge of African regulatory frameworks and licensing requirements
A strong understanding of the wider iGaming ecosystem
A record of building a revenue pipeline independently and generating your own leads
Experience managing full-cycle sales in international markets
Willingness to travel regularly across Europe and Africa
English at C1 level or above
French at B2 or above is a plus
What’s on offer
Private health insurance, sports benefits and a mental health programme
Free English lessons and local language courses
Paid time off and family leave support
Referral programme rewards
Training, internal workshops, and the chance to attend conferences and company events
A high-visibility role where you shape the strategy for a whole region
Interested?
Apply with your CV, or message me directly for a confidential conversation. The client’s identity will be shared with suitable candidates at the appropriate stage.