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The Company: This opportunity is with a global turnkey platform provider in the sportsbook and iGaming industry, offering end-to-end technology solutions that enable operators to launch and manage their own betting and gaming brands. The Role: As the Office Manager, you will play a key role in establishing our client’s presence in São Paulo. Since our client doesn’t have an office yet, you will be responsible for identifying and securing a suitable location, managing the setup of the office infrastructure, and ensuring it meets operational and brand standards. You will guide the client through every step of the process, from location selection and vendor management to hiring local staff and overseeing day-to-day operations once the office is up and running. About You: You are an experienced Office Manager with a proven track record of setting up offices from the ground up, managing everything from location selection and vendor coordination to daily operations and team support. You are bilingual in Portuguese and English, able to communicate effectively across local and international teams. Important: This opportunity will start as a remote position under a PJ contract. Once the São Paulo office is established, the role will transition to an on-site position under a CLT contract.  

Estamos ayudando a una empresa en plena expansión dentro de la industria del juego y las apuestas a crear un nuevo equipo operativo en Ceuta. Buscamos personas entusiastas, motivadas y dedicadas para unirse de inmediato a un equipo en formación. Esta es una oportunidad única para formar parte de una nueva operación, diseñar la experiencia del cliente y crecer profesionalmente en un entorno dinámico y de rápido ritmo, que vivan actualmente en Ceuta. Como asesor/a de atención al cliente, estarás en el centro de la experiencia de los jugadores, trabajando estrechamente con el/la responsable del equipo y asegurando que cada interacción se gestione con profesionalidad, cuidado y una clara orientación al cliente. Ubicacion: Trabajo remoto desde Ceuta. Residencia: Las personas deben estar viviendo actualmente en Ceuta (requisito excluyente) Idiomas: Español (nativo/fluido) Salario: Atractivo Lo que harás: Interactuar con los jugadores a través de teléfono, correo electrónico y chat en vivo Ofrecer un soporte de alta calidad y asegurar que los jugadores se sientan valorados Adquirir un conocimiento profundo de nuestros productos y servicios Supervisar el panel de soporte y adaptarte a las prioridades cambiantes Colaborar con tareas de traducción cuando sea necesario Gestionar comprobaciones de identidad, verificación de cuentas y otra información sensible con gran atención al detalle Lo que buscamos: Dominio del idioma español, con sólidas habilidades de comunicación. Capacidad para realizar múltiples tareas de manera eficaz y trabajar de forma independiente Un enfoque proactivo, autónomo y con mentalidad colaborativa Seguridad en la comunicación y auténtica pasión por ayudar a los demás Experiencia previa en un puesto de atención al cliente en un entorno dinámico y multitarea Una actitud centrada en el cliente y compromiso con la resolución de incidencias en el primer contacto Disposición para crecer a través del feedback y la formación continua Manejo de herramientas de Microsoft Office como Word, Excel y PowerPoint Este puesto ofrece una oportunidad fantástica para desarrollar tus habilidades, formar parte de un equipo en crecimiento y contribuir directamente al éxito de las operaciones de atención al cliente de nuestro cliente.  Si estás listo/a para unirte a un entorno dinámico donde cada interacción cuenta, estaremos encantados de conocerte.  

Estamos ayudando a una empresa en plena expansión dentro de la industria del juego y las apuestas a crear un nuevo equipo operativo en Ceuta. Estamos buscando un Team Lead para unirse de inmediato a un equipo en formación. Esta es una oportunidad única para formar parte de una nueva operación, diseñar la experiencia del cliente y crecer profesionalmente en un entorno dinámico y de rápido ritmo, que vivan actualmente en Ceuta. Como Team Lead de atención al cliente, serás el responsable de un equipo de mas de 40 personas, para brindar un servicio de excelencia hacia los jugadores, trabajando estrechamente con el equipo de atencion al cliente, asegurando que cada interacción se gestione con profesionalidad, cuidado y una clara orientación al cliente. Ubicacion: Trabajo remoto desde Ceuta. Residencia: Las personas deben estar viviendo actualmente en Ceuta (requisito excluyente) Idiomas: Español (nativo/fluido) - Ingles (fluido) C1+ o C2. Salario: Atractivo Lo que harás: Interactuar con los jugadores a través de teléfono, correo electrónico y chat en vivo Ofrecer un soporte de alta calidad y asegurar que los jugadores se sientan valorados Adquirir un conocimiento profundo de nuestros productos y servicios Supervisar el panel de soporte y adaptarte a las prioridades cambiantes Colaborar con tareas de traducción cuando sea necesario Gestionar comprobaciones de identidad, verificación de cuentas y otra información sensible con gran atención al detalle Lo que buscamos: Dominio del idioma español, con sólidas habilidades de comunicación. Capacidad para realizar múltiples tareas de manera eficaz y trabajar de forma independiente Un enfoque proactivo, autónomo y con mentalidad colaborativa Seguridad en la comunicación y auténtica pasión por ayudar a los demás Experiencia previa en un puesto de atención al cliente en un entorno dinámico y multitarea Una actitud centrada en el cliente y compromiso con la resolución de incidencias en el primer contacto Disposición para crecer a través del feedback y la formación continua Manejo de herramientas de Microsoft Office como Word, Excel y PowerPoint Este puesto ofrece una oportunidad fantástica para desarrollar tus habilidades, formar parte de un equipo en crecimiento y contribuir directamente al éxito de las operaciones de atención al cliente de nuestro cliente.  Si estás listo/a para unirte a un entorno dinámico donde cada interacción cuenta, estaremos encantados de conocerte.  

Position Title: AML Compliance Specialist Location: Rome / Hybrid (2 remote days per week) Position Overview A well established iGaming business in Italy is looking for an AML Compliance Specialist to support the implementation and ongoing enhancement of its Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) frameworks in Italy. This role will focus on transaction monitoring, case analysis, player behaviour reviews, suspicious activity reporting (SAR) to the FIU, and day-to-day operational tasks aimed at identifying and mitigating financial crime risks, working alongside the Legal and Compliance Manager.   Key Responsibilities Conduct transaction monitoring and alert reviews to identify suspicious or unusual activity. Support customer due diligence (CDD) and enhanced due diligence (EDD) processes. Prepare and report suspicious behaviour to the Italian Financial Intelligence Unit (FIU), under the supervision and prior approval of the MLRO. Draft and share internal reports with relevant stakeholders. Assist in the development and implementation of AML monitoring rules and internal procedures. Stay informed on relevant regulatory requirements Assist the Customer Care team with AML and compliance-related customer inquiries. Provide general support to the broader Stake Italy Compliance function.   Required Qualifications and Experience Essential: 3-5 years of experience in AML/CFT, fraud, or player risk analysis, ideally within the gaming, payments, or financial services sectors. Strong understanding of AML regulatory principles including CDD/KYC, transaction monitoring, and suspicious activity indicators. Proficiency with AML/KYC software tools and case management systems. Solid command of the English language (written and spoken). Desirable: Previous experience in a regulated online gaming or gambling environment. A degree in Law or a related discipline. AML certification (e.g., ACAMS, ICA) or a willingness to pursue one. What's in it for you ? An attractive salary + Hybrid working + a range of benefits !

We are seeking an experienced and strategic Head of Casino to lead our casino operations in a new market. Our client is expanding into new territories and has developed its own iGaming platform. The successful candidate will drive the growth of our casino segment in this new market, oversee game selection, manage vendor relationships, and ensure an exceptional player experience while maintaining compliance with regulatory standards. Key Responsibilities:  Lead the development and execution of the online casino strategy to meet business objectives. Oversee the selection, integration, and management of casino games, software providers, and platform features. Drive player engagement, retention, and acquisition through innovative promotions and offerings. Collaborate with marketing, compliance, and technical teams to ensure seamless operation and regulatory adherence. Monitor casino performance metrics, analyze user data, and implement enhancements for improved player experience. Manage vendor relationships and negotiate partnerships with game developers and platform providers. Ensure compliance with local gambling laws and responsible gambling policies. Lead and develop the casino operations team. Qualifications:  Proven experience in managing online casino operations at a senior level (Russia and post-Soviet Union countries) Strong knowledge of casino games, platforms, and industry trends. Experience working with licensing regulations and compliance standards. Leadership skills with the ability to manage cross-functional teams. Analytical mindset with data-driven decision-making skills. Excellent communication and stakeholder management skills. If you are an expert in the Russian and broader CIS region within the iGaming industry and specifically in casino then Apply Now or email me directly at: chrysavgi.patera@pentasia.com

We are seeking an experienced and strategic Head of Sportsbook to lead our sports betting operations. The ideal candidate will be responsible for setting odds, managing risk, developing betting products, and driving growth in our sportsbook segment while ensuring regulatory compliance and delivering a premium betting experience Key Responsibilities Develop and execute the sportsbook strategy to increase market share and profitability. Oversee odds setting, risk management, and trading operations to ensure balanced and profitable books. Manage all aspects of betting product development, including features, markets, and user interface enhancements. Collaborate with marketing and product teams to execute promotional campaigns and user retention initiatives. Ensure compliance with relevant regulations and responsible gambling standards. Monitor betting trends, conduct competitive analysis, and adapt strategies accordingly. Lead and develop the trading and sportsbook operations team. Analyze betting data, customer behavior, and operational metrics for continuous improvement Qualifications:  Extensive experience in sportsbook operations (Russia and post-Soviet Union countries) trading, or risk management at a leadership level. Deep understanding of sports betting markets, odds, and risk mitigation. Strong analytical skills and experience with betting software and trading platforms. Knowledge of regulatory environment affecting sports betting in target markets. Leadership skills with the ability to build and motivate high-performing teams. Excellent communication and stakeholder management abilities. If you are an expert in the Russian and broader CIS region within the iGaming industry and specifically in sportsbetting then Apply Now or email me directly at: chrysavgi.patera@pentasia.com

Role Overview We are seeking a senior performance marketing leader with a proven track record in driving revenue growth across multiple channels and markets. This individual will lead, build, and optimize high-performing marketing teams, ensuring we consistently hit and exceed commercial targets. Key Requirements Core Skills & Experience • Performance Marketing Expertise: Deep background in media planning and buying across paid search, paid social, programmatic, and affiliate. • Commercial Acumen: Strong focus on delivering revenue targets and measurable ROI. • Analytical Mindset: Advanced ability to interpret data, optimize spend, and balance shortterm performance with long-term growth. • Team Leadership: Experience managing performance marketing teams across multiple channels, with proven ability to coach, scale, and drive accountability. Industry / Market Experience • Gaming / Gambling: Direct experience in online gaming/gambling verticals preferred. • Multi-Vertical Agility: Ability to adapt quickly to new industries; proven learning agility across multiple verticals acceptable if no direct gaming experience. • Geographies: Experience operating in both UK and US markets highly desirable. Personal Attributes • Results-driven and commercially minded. • Highly data-literate and comfortable with testing, iteration, and scaling. • Able to balance strategic leadership with hands-on performance oversight. • Fast learner with curiosity to understand new markets and user behaviors quickly. Success Measures • Revenue and ROI targets met or exceeded across markets and channels. • Scalable, structured performance marketing frameworks implemented. • High-performing team built and retained. • Strong pipeline of media and channel innovations tested and deployed.

Main Responsibilities: This company is looking for a System Engineering Manager to lead its infrastructure operations, ensuring stability and security across hybrid environments. The role involves: Managing, mentoring, and developing a team of system engineers and technicians. Designing, deploying, and maintaining on-premise and cloud infrastructures, particularly within AWS (EC2, S3, RDS, IAM, VPC, etc.). Guaranteeing service availability, scalability, and resilience through proper system architecture. Implementing security and compliance frameworks, as well as reliable backup and recovery strategies. Coordinating large-scale infrastructure updates, cloud integrations, and optimization initiatives. Collaborating closely with development, network, and security teams to improve efficiency and system reliability. Taking part in on-call rotations to maintain continuous service delivery. Desired Experience: Between 5 and 10 years in system administration and technical team leadership. Expertise in Linux and/or Windows Server management. Proven experience with AWS infrastructure and cloud architecture principles. Deep knowledge of virtualization platforms (VMware, Hyper-V, or Proxmox) and core networking (TCP/IP, VLAN, VPN, firewalls, load balancing). Practical experience with monitoring and observability tools such as ELK, Prometheus, Zabbix, or Grafana. Familiarity with IT security standards and data protection strategies. Strong project management, leadership, and communication abilities. Master’s degree in IT, Systems, or Networks, or equivalent experience. Ability to handle incidents, prioritize under pressure, and ensure 24/7 operational continuity. Availability to participate in scheduled on-call duties.

We are looking for a skilled System Engineer to support and enhance its infrastructure across both on-premise and AWS cloud platforms. The role involves: Installing, configuring, and maintaining server environments, virtualization systems, and storage infrastructure. Managing and optimizing AWS environments, including EC2, S3, RDS, IAM, and VPC resources. Ensuring system scalability, availability, and effective disaster recovery procedures. Applying and monitoring security, compliance, and backup policies. Performing infrastructure migrations, upgrades, and integration projects. Participating in on-call duties to maintain 24/7 service continuity. Collaborating with development, network, and cybersecurity teams to improve performance and resilience. Desired Experience: 5 to 10 years of professional experience in systems engineering or similar technical roles. Advanced knowledge of Linux and/or Windows Server management. Solid experience in AWS cloud services and architecture best practices. Strong understanding of virtualization (VMware, Hyper-V, or Proxmox) and networking protocols (TCP/IP, VLAN, VPN, firewalls, load balancers). Experience with observability and monitoring tools like ELK, Prometheus, Zabbix, or Grafana. Good grasp of IT security principles and data protection mechanisms. Excellent organizational, communication, and incident management skills. Degree in IT, Systems, or Networks, or equivalent experience. Ability to perform effectively under pressure and manage multiple priorities.

Title - Senior Product Designer - Back Office Salary - Competetive Depending On Experience Location - Europe Structure - Remote My client is a well-established content provider within the iGaming industry & they’re currently on the lookout for a Senior Product Designer to focus on Back-office tools.  Must have previous experience in a similar role within the iGaming industry, If interested, don't hesitate to apply using the link or reach out directly using the methods below. Email - finley.beckett@pentasia.com Or directly on LinkedIn