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We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.

Hybrid

Sr. People Operations | iGaming

Douglas, LATAM

R$10,000

About the Role We are looking for a Senior People Operations professional to own and manage core HR operations across multiple employment structures in a fast-paced, global, and distributed environment. This role is critical to ensuring accurate payroll execution, regulatory compliance, smooth employee lifecycle management, and a strong employee experience. You will act as a key point of contact between employees, leadership, legal partners, and external providers, ensuring people operations run efficiently, compliantly, and at scale. Key Responsibilities Manage end-to-end payroll operations across multiple employment models, including EOR, pro labore, PJ, contractors, and CLT (when applicable), ensuring accuracy, compliance, and on-time payments. Coordinate payroll processes with internal stakeholders, legal teams, accounting, and external payroll providers. Own and maintain HR systems and tools, including HRIS platforms (e.g., BambooHR), Slack workflows, and reporting via Excel and Google Sheets. Support and manage expatriate operations, including onboarding, offboarding, documentation, and lifecycle management. Administer employee benefits, including medical insurance, NR1 compliance, transportation allowance, meal and food vouchers, and other applicable benefits. Manage time and attendance processes, including electronic time tracking systems, ensuring data accuracy and policy adherence. Ensure compliance with local labor laws, tax regulations, and internal policies across different employment structures. Act as a trusted partner for employees, responding to HR-related questions with clarity, discretion, and professionalism. Lead and participate in meetings in English with global stakeholders, vendors, and leadership teams. Continuously improve people operations processes, documentation, and workflows to support company growth and scalability. Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 2 years of experience in HR or People Operations roles, with strong exposure to payroll and compliance. Proven experience managing payroll across multiple employment structures (EOR, PJ, contractors, pro labore, etc.). Solid knowledge of HRIS platforms and operational tools such as BambooHR, Excel, Google Sheets, and Slack (experience with Deel is a strong plus). Strong understanding of expatriate operations and employee lifecycle management. Hands-on experience with benefits administration and time & attendance systems. Excellent written and verbal communication skills. Advanced or fluent English, as the role involves daily communication and meetings in English. Strong organizational skills, attention to detail, and ability to manage multiple priorities in a dynamic environment. Nice to Have Experience working in a high-growth startup or global/distributed company. Familiarity with international payroll, cross-border compliance, and remote-first operations. Process improvement mindset with experience scaling HR operations. What We Offer Competitive salary aligned with seniority and responsibilities Exposure to global HR operations and international stakeholders. Opportunity to build and scale people operations in a growing organization. Collaborative, transparent, and fast-paced work environment.
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On-site

Affiliate / Online Manager

Angola, Africa

$45,000 to $48,000pa

Our client is seeking a dynamic and experienced Online Manager to oversee and grow their online operation. This strategic role includes operational management, affiliate program development, and acting as the link between their internal competence center and field operations. You will also be responsible for managing the call center, ensuring top-notch customer service and operational performance. Key Responsibilities   Oversee daily online operations to ensure maximum efficiency and performance. Manage and expand the affiliate program, fostering strategic partnerships and driving growth. Serve as the liaison between the competence center and field teams, ensuring clear communication and effective implementation of initiatives. Prepare and submit accurate monthly performance reports to both management and regulatory authorities. Lead and optimize the call center, with a focus on service quality and customer satisfaction.   The role is based In Angola and you will be onsite and need to relocate. Fluent English is a must and any additional knowledge of Portuguese is a bonus. If this sounds like your next role then please get in touch.
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Hybrid

Paid Media Specialist

, Malta

€50000 - €55000

Title: Paid Media Specialist Location: Malta (Hybrid) Salary: Up to €55k gross (Dependant On Experience)   About the role Pentasia are supporting a well established international online entertainment company in strengthening their Performance Marketing team with a competent and dedicated Paid Media Specialist. This company operates globally and offers a broad portfolio of digital entertainment products.   Key Responsibilities:  Own daily execution and optimization of paid media campaigns across Google Ads and Microsoft Ads, ensuring reliable delivery, clean tracking, budget control, and continuous performance improvement. Build, launch, optimize, and scale Search campaigns, monitoring bids, budgets, search terms, impression share, and key KPIs (CPC, CPA, CVR, traffic quality). Maintain clean, well-structured accounts, including keywords, match types, negatives, RSAs, extensions, and landing page alignment. Produce clear, decision-oriented performance reporting for management, highlighting results, key drivers, actions taken, and next steps. Support retargeting and programmatic initiatives, including remarketing audience setup, CRM-aligned messaging, and assistance with DSP campaigns when relevant.   Requirements:   1–3 years of hands-on experience in performance marketing or media buying (agency or in-house).  Strong operational expertise in Google Search Ads and Microsoft Ads (Bing)., including account structure, optimization, ad testing, negatives, and budget pacing. Ability to analyze and act on performance KPIs, such as CPA, ROAS, CTR, and CVR. Highly organized and detail-oriented, with professional-level written and spoken English. German language skills are considered an asset.   If you or someone in your network would be interested in the opportunity, please apply or reach out to me over email for more information!  - bryan.enriquez@pentasia.com
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Hybrid

Marketing Manager

Silema, Europe

€50,000-€60,000

Marketing Manager – Employer Brand & Recruitment Marketing Industry: iGaming Location: Isle of Man, Gibraltar or Malta (Hybrid) Salary: €50,000–€60,000 A fast-growing, global iGaming business is hiring a Marketing Manager to lead its employer brand and recruitment marketing strategy at group level. This is a newly created role with responsibility for shaping how the business attracts corporate talent globally, working closely with senior stakeholders across TA, HR and Marketing. The Role Own the global employer brand and recruitment marketing strategy Deliver multi-channel campaigns to support corporate hiring Lead events, sponsorships and brand activations in key markets Drive CRM-led candidate engagement and talent pipelines Manage agencies and external partners Track performance and optimise for impact The Profile 5+ years’ marketing experience (employer brand, B2B or recruitment marketing) Strong campaign and brand-building experience Background in events, sponsorships or partnerships Comfortable working with senior stakeholders and agencies Commercial, organised and confident in fast-paced environments This role suits a marketer who enjoys building from scratch, owning strategy, and making a visible impact in a high-growth iGaming environment. Interested? Apply or message for a confidential conversation.
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Remote

CRM Manager

Remote, Europe

Flexible depending on experience

Job Title: CRM Manager Location: Remote Salary: Flexible depending on experience Pentasia are currently supporting a rapidly growing Entertainment Platform in their search for a CRM Manager. In this role, you'll own and scale a full multi channel CRM retention engine that drives user engagement, emotional bonding, churn reduction, and LTV growth through data driven, personalized lifecycle, reactivation, and monetization flows across email, push, SMS, and in app. Mission Own and build the complete email and lifecycle retention engine. Expand and optimize multi-channel CRM (push, SMS, in-app, behavioral triggers). Increase retention, reduce churn, and drive higher LTV and engagement. Reactivate churned and inactive users through personalized, monetization-focused flows. Key Responsibilities Design and own the full lifecycle email and CRM strategy (onboarding, activation, churn recovery, high-value and seasonal flows). Build and deploy personalized, multi-channel CRM flows driven by behavioral triggers and segmentation. Drive measurable retention, LTV, and revenue uplift through testing, optimization, and experimentation. Partner with growth/data teams to create predictive triggers, analyse performance, and report on retention KPIs. Ideal Candidate 3 - 6 years of experience in CRM, lifecycle marketing, or retention (mobile apps, gaming, subscriptions, or consumer tech preferred). Expertise in behavioral segmentation, lifecycle flows, and CRM automation tools. Strong skills in persuasive, monetization-focused, and personalized copywriting. Data-driven, KPI-oriented, and comfortable executing quickly in a fast-paced environment. If you or someone in your network would be interested in the opportunity, please reach out to me over email for more information! ? - bryan.enriquez@pentasia.com
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Hybrid

Lead Mathematician / Game Designer

Burton-on-Trent, Europe

Attractive

The Lead Game Mathematician/Head of Games Design is responsible for defining and delivering the creative vision of new online slot products from concept through to release, with a core focus on game mechanics, mathematical modelling and simulation. The role combines strong creative design skills with technical expertise, using rapid prototyping and game simulators built in C++ or C# to validate concepts, model volatility and optimise performance. Working closely with production, art, engineering and stakeholder teams, the role provides the direction, clarity and tools needed for the studio to build high-quality, entertaining and commercially successful games. They define core game loops, specify features, build supporting maths documentation, and iterate designs using playtesting, analytics and commercial insights. The Head of Games Design ensures every product is both highly engaging and mathematically robust, acting as the champion for quality, consistency and innovation across the development cycle. Duties & Responsibilities Game Design Execution • Create and maintain detailed design documentation including core gameplay, feature specs, UX/UI flows and product requirements. • Define game mechanisms, product flows, UI layouts, maps, and other user experience elements. • Work closely with the Product Owner to scope features accurately, define milestones and ensure agreed delivery. Mathematics & Simulation • Produce and validate mathematical models, paytables and volatility curves for slot games. • Build game simulators using C++ or C# to validate performance, RTP, hit frequency, free game behaviour and other key parameters. • Rapid prototyping of concepts and mechanics is essential, using maths models and simulation to quickly evaluate feasibility and player value. • Translate maths models into developer-ready documentation for back-end implementation. • Collaborate with Mathematicians and service developers to ensure accuracy and compliance. Creative Leadership • Work with the Product Owner and Head of Art to define and communicate a clear creative vision for each game. • Design and direct the development of engaging player experiences, core game loops and game mechanics. • Establish and evolve design pillars, ensuring alignment with commercial goals and regulatory requirements. • Act as the product evangelist across the development cycle for internal and external stakeholders. Iteration & Quality Improvement • Conduct playtests and reviews, identifying creative, mathematical and behavioural improvements. • Work closely with Mathematicians and data analysts to identify opportunities to improve acquisition, retention, conversion and monetization across the product lifecycle. • Proactively resolve design issues and recommend feature adjustments to optimise performance. • Analyse live data with product, analytics and mathematics teams and propose changes to improve results throughout the product lifecycle. Cross-Functional Communication • Work closely with all project team members to execute design, review implementation and iterate rapidly. • Ensure design intent is understood across art, engineering and production teams through documentation, presentations and regular communication. • Support the Product Owner in managing scope, tracking design dependencies and mitigating delivery risks.   Required Skills & Experience • Must have 5+ years of experience working in a game design role, with a bachelor’s degree or equivalent experience. • Proven experience and knowledge of online slot games, including hands-on experience building game simulators and producing the maths documentation needed to support them. • Strong understanding of game maths, RTP, volatility and probability as applied to modern slot design. • Demonstrable experience building and supervising simulations and prototypes to validate concepts, mechanics and performance. • Strong game mechanic skills with an excellent understanding of mathematical game models, supported by a portfolio or examples of released products. • High standard of written, visual and verbal communication, able to pitch ideas and present documentation clearly to stakeholders. • Experience managing and documenting design across multiple simultaneous projects. • Comfortable with a wide variety of game development tools, engines and editors. • Advanced proficiency with Microsoft Excel, including complex formulas, data analysis and reporting, and strong working knowledge of Project, PowerPoint, Visio and Word. • Must be experienced in agile development methodologies. • Self-motivating, with outstanding attention to detail, organisation and follow-through. • An inspirational, ambitious and demanding personality, able to drive quality, innovation and delivery. • Excellent programming skills with the ability to rapidly prototype and build simulations to validate concepts and mechanics. • Ability to develop a strong player perspective, through playtesting, observation and performance data analysis. Beneficial Experience • Familiarity with UKGC, MGA, USA and Canadian jurisdictional compliance requirements for RTP, randomness and certification. • Hands-on knowledge of Unity or Unreal engines for visualising concepts or prototyping features. • Experience collaborating with remote or distributed teams across multiple time zones. • Understanding of player psychology, behavioural design and UX optimisation for gambling products. • Experience using analytics platforms (e.g. Power BI, Tableau, Looker) to evaluate product performance. • Prior experience in live ops, A/B testing and feature iteration based on player data. • Experience working with licensed IP or branded content. • Ability to mentor junior designers and support skills development across the team. • Experience using AI tools within the game development process to improve productivity, accelerate iteration and support technical or creative workflows.  
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Hybrid

Corporate Services Officer

Swatar, Europe

€30,000 DOE

Corporate Services Officer   Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €30,000 DOE   Role Overview We’re looking for a motivated and organized Corporate Services Officer to join a supportive and experienced corporate services team. In this role, you’ll manage your own portfolio of clients, work closely with senior professionals, and build long-term relationships while developing your career in the corporate services industry.   What You’ll Be Doing Managing a portfolio of corporate clients and handling day-to-day requests Assisting with company formations and statutory filings Opening and closing bank accounts and liaising with banks Keeping company records and registers up to date Working closely with lawyers, accountants, auditors, and regulators Collecting and reviewing KYC and due diligence documentation Ensuring internal systems and client records are accurate and up to date Delivering a high level of service while meeting agreed deadlines Keeping regular, open communication with clients   What We’re Looking For At least 2 years’ experience in a similar role Experience within corporate, legal, or financial services is preferred Excellent written and spoken English A client-focused mindset with a professional and friendly approach Strong organisational and communication skills Ability to manage multiple tasks and work well under pressure Comfortable using Microsoft Office tools   What You’ll Get Competitive salary with performance bonus Clear progression and development opportunities Hybrid working and flexible hours Health insurance and free parking Ongoing training, mentoring, and study support Regular team and social events
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Remote

Head of Charity

Remote, United Kingdom

Attractive Salary

A small tech focused operation in the iGaming space with a mature product that is well-known and respected throughout the sector and who work with some of the best known brands in the sector is looking to hire someone to lead the Charity. The team is small, but well established, consisting of less than 10 team members, most of whom have been working on the project for 3+ years. Our project is committed to working with a variety of stakeholders in the industry to deliver improved outcomes for players.  Role Overview: The Head of will have a complete responsibility for all aspects of coordinating and organising the strategy and direction of the project. The role holder will work with all stakeholders in the organisation, ensuring effective communication between the team to improve the function of our services. The organisation is not an autocratic project and instead the whole team is expected to contribute to the decision making processes. Responsibilities include: - Regulatory reporting; - Preparing tax returns and annual reports; - Data entry; - Data analysis; - Managing payroll; - Spearheading innovation within the team; - Overseeing the tech development team; - Product Testing; - User support; - High-level strategy planning and policy construction; - Writing funding proposals; - Raising brand awareness across a diverse array of clients and stakeholders; - Interacting with clients; - Public brand representation via media contacts and speaking at industry events; - Managing Social Media; - Sales outreach; - Spearheading innovation within the team; Qualifications: - A successful applicant should hold as a minimum an Honours level degree qualification in a subject with relevance to the their role they are undertaking. - Strong interpersonal skills - Minimum of 5 years of experience leading a comparable or larger tech project in the iGaming sector. - General working knowledge of app development on all major operating systems - Experience in bookkeeping and regulatory reporting - Experience in public relations - Experience successfully managing and growing social media engagement - Experience in roles that require client interaction - Experience in sales outreach - Ability to work remotely - flexible working hours Other: - Workplace pension. - 6 weeks per year holiday entitlement over and above public holidays. - Full sick pay for 6 months with a further 3 months at half pay. - Necessary working equipment provided. - This position does not include any performance bonuses. - Will require regular travel to represent the organisation at industry events.  
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On-site

Korean Speaking Game Presenter

Yerevan, Asia Pacific, Other

Competitive Salary + bonus + accommodation

Pentasia is actively looking for Game Presenters (Relocation to RAK UAE)!   The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Presenters, full time on-site in Ras Al Khaimah United Arab Emirates.   As a Game Presenter, you will host live online games from a professional studio and interact with players in real time. This is a camera-based role where confidence, communication, and a positive attitude are important. Full training is provided.   What You’ll Do Present live games on camera Engage with players in a friendly and professional way Follow game rules and studio procedures Maintain high presentation standards Improve your on-camera and communication skills   Who We’re Looking For Fluent in spoken and written Korean with conversational English High school diploma or equivalent Valid passport and willingness to relocate Available for rotating shifts Confident, energetic, and comfortable on camera Open to learning and feedback   What’s Offered Competitive Salary + bonus + accommodation Paid training Relocation package with Visa support Accommodation provided or housing support Work permit and visa assistance Private health insurance Modern studio and international team Career growth opportunities
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On-site

Thai Speaking Game Presenter

Yerevan, Asia Pacific, Other

Competitive Salary + bonus + accommodation

Pentasia is actively looking for Game Presenters (Relocation to RAK UAE)!   The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Presenters, full time on-site in Ras Al Khaimah United Arab Emirates.   As a Game Presenter, you will host live online games from a professional studio and interact with players in real time. This is a camera-based role where confidence, communication, and a positive attitude are important. Full training is provided.   What You’ll Do Present live games on camera Engage with players in a friendly and professional way Follow game rules and studio procedures Maintain high presentation standards Improve your on-camera and communication skills   Who We’re Looking For Fluent in spoken and written Thai with conversational English High school diploma or equivalent Valid passport and willingness to relocate Available for rotating shifts Confident, energetic, and comfortable on camera Open to learning and feedback   What’s Offered Competitive Salary + bonus + accommodation Paid training Relocation package with Visa support Accommodation provided or housing support Work permit and visa assistance Private health insurance Modern studio and international team Career growth opportunities
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