We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Our client is seeking an experienced and commercially driven Head of VIP, Loyalty & Rewards to lead the strategy and execution of its customer engagement and player value program. This is a senior leadership role responsible for maximising customer lifetime value through the development of a best-in-class VIP, loyalty, and rewards ecosystem.
The successful candidate will own the full customer lifecycle, from mass-market engagement through to high-value VIP relationships, ensuring a structured, data-led approach to customer progression, retention, and revenue growth.
Key Responsibilities
VIP Strategy & High-Value Customer Management
Develop and deliver a comprehensive VIP strategy aligned with commercial objectives.
Lead the acquisition, retention, and growth of high-value customer segments.
Build and maintain strong relationships with premium customers through a personalised engagement model.
Monitor customer behaviour to identify opportunities, trends, and potential risks.
Lead and develop the VIP team, setting clear performance standards and service expectations.
Continuously evaluate and enhance the VIP program to maximise commercial performance and customer satisfaction.
Loyalty Program Strategy
Own the design, development, and continuous improvement of the loyalty program across all customer segments.
Create clear and engaging progression pathways that encourage long-term participation and customer advancement.
Ensure program mechanics are simple, transparent, and aligned with business objectives.
Drive customer engagement and retention through an effective loyalty framework.
Rewards Strategy
Develop and oversee the organisation's rewards strategy across all customer segments.
Ensure rewards are relevant, compelling, and aligned with customer behaviours and preferences.
Collaborate with cross-functional teams to ensure seamless delivery of promotional and reward initiatives.
Optimise promotional investment while maintaining commercial sustainability.
Measure program effectiveness and continuously improve return on investment.
Customer Retention & Lifecycle Management
Develop targeted retention strategies for premium and at-risk customers.
Lead reactivation initiatives to re-engage inactive customer segments.
Increase customer frequency, engagement, and lifetime value.
Identify emerging high-value customers and support their progression into the VIP program.
Cross-Functional Leadership
Partner closely with CRM, Business Intelligence, Marketing, Product, and Operations teams.
Translate customer insights into actionable commercial strategies and campaigns.
Ensure alignment across customer engagement initiatives to deliver a consistent and differentiated customer experience.
Promote a data-driven approach to customer strategy and decision-making.
Key Performance Indicators
Growth in revenue generated from high-value customers.
Expansion and profitability of the VIP customer base.
Customer retention and reactivation performance.
Loyalty program engagement and tier progression.
Effectiveness and return on investment of rewards initiatives.
Operational excellence and scalability of customer engagement programs.
Experience Required
Proven experience managing VIP, loyalty, or high-value customer programs.
Experience within online gaming, casino, sports betting, hospitality, luxury, or other premium customer-focused industries.
Demonstrated success in driving customer engagement and commercial performance.
Previous leadership experience with the ability to coach and develop high-performing teams.
Excellent relationship management and stakeholder engagement skills.
Strategic thinker with experience designing scalable customer programs.
Highly analytical with strong data interpretation and decision-making abilities.
Outstanding communication and leadership skills.
The package would include a tax free annual salary, Company Car, Annual Bonus and Relocation assistance.
Regional Manager - Europe & LATAM (Sportsbook)
Drive the next phase of international growth in iGaming.
Are you an established commercial professional with an exceptional network across the European and LATAM iGaming markets?
We're partnering exclusively with one of Asia's most successful and established sportsbook technology providers as they continue their global expansion.
Following years of dominance across Asian markets, the business is investing heavily in Europe and Latin America, creating an opportunity for an experienced Regional Manager to spearhead new business growth across these key territories.
This is a genuine opportunity to build a market from the ground up, backed by an internationally recognised product, substantial technical resources, and one of the industry's largest in-house trading operations.
If you're someone who thrives on opening doors, closing strategic partnerships, and shaping regional growth, I'd love to hear from you.
The Opportunity:
As Regional Manager, you'll take ownership of commercial growth across Europe and LATAM, identifying new partnership opportunities with operators, platform providers, white-label businesses and aggregators.
You'll have the autonomy to develop your own go-to-market strategy while working closely with senior leadership to establish long-term partnerships and accelerate expansion into key regulated and emerging markets.
This is a highly visible role where your industry relationships and commercial expertise will directly influence the company's international success.
What You'll Be Doing:
Develop and execute a sales strategy across Europe and LATAM to drive new business growth.
Leverage your existing network to establish strategic partnerships with operators, aggregators and white-label providers.
Represent the business at leading international gaming exhibitions, conferences and industry events.
Manage the full sales lifecycle, from prospecting through to commercial negotiations and contract completion.
Build trusted relationships with senior stakeholders and identify long-term revenue opportunities.
Act as the commercial bridge between clients and internal product teams to ensure smooth onboarding and successful API integrations.
Deliver against ambitious commercial targets while helping shape the company's regional expansion strategy.
What They're Looking For:
Proven B2B Business Development experience within the iGaming industry.
A strong existing network of decision-makers across European operators, aggregators, platform providers and white-label businesses.
Demonstrable success winning and developing high-value commercial partnerships.
Strong understanding of the European gambling landscape and regulatory environment.
Fluent English and Spanish with strong commercial negotiation skills.
Strategic, commercially minded and highly motivated by building new markets.
Why This Opportunity?
Join an established global sportsbook provider with an outstanding reputation.
Be one of the key commercial figures leading European and LATAM expansion.
Sell a proven, market-leading sportsbook solution backed by significant technical capability.
High level of autonomy with genuine influence over regional strategy.
International travel to major iGaming exhibitions and conferences.
Fully Remote working with the flexibility to manage your own territory.
If you're looking for a role where your network, commercial ability and entrepreneurial mindset can genuinely make an impact, we'd love to discuss this opportunity with you in confidence.
Junior Account Manager – Russian Speaking
On-Site role based in Malta
Launchpad your career into iGaming
No iGaming industry recquired
Learn from industry veterans
International industry exposure
This company is a fast-growing, forward-thinking player in the iGaming space, specialising in delivering top-tier gaming content and solutions to operators worldwide. They pride themselves on their innovative approach, dynamic culture, and commitment to building lasting partnerships. With a passionate team and a clear growth vision, this company blends industry expertise with fresh ideas to create exceptional experiences for both our clients and their players.
This role is ideal for a driven, Russian-speaking professional eager to launch their career in the commercial side of the iGaming industry. As an Account Manager, you’ll work closely with clients to build strong relationships, support their success, and identify opportunities for growth. Guided by experienced industry mentors, you’ll gain hands-on exposure to account strategy, performance analysis, and revenue optimisation, while developing the skills needed to thrive in a fast-paced, competitive market.
Does this sound like you or someone you know? Reach out to Guy Derham – guy.derham@pentasia.com
Play-for-fun sports gaming is booming, and our client is right at the front of it. A fast-scaling social sports platform where players compete for leaderboard status, earn badges, and unlock rewards through sweepstakes and loyalty programmes, all without the risk of real-money betting. As they scale, they need a Senior Product Manager to take full ownership of the engine behind the player experience: their Player Account Management system.
You'll bring:
5+ years as a PM in iGaming, with strong PAM experience
A track record of shipping player-facing products at scale
Sharp instincts for retention and monetisation
Solid grasp of compliance and fraud prevention in regulated markets
If this describes you and you are keen to learn more about this fully remote senior opportunity, apply here!
Job requirements
5-7 years of experience in IT operations, systems administration, or endpoint engineering
Proven hands-on experience with at least one enterprise MDM solution (Kandji, Jamf Pro, or Microsoft Intune)
Experience with identity management and SSO: Google Workspace Admin, Okta, Azure AD/Entra ID, SAML/SCIM integrations
Proficiency in scripting and automation (Bash, Python, or PowerShell) for IT workflow development
Currently based in Limassol, Cyprus
Strong proficiency in integrating AI tools into daily workflows to drive efficiency, quality, and innovation
Job responsibilities
Own the full device lifecycle: procurement, provisioning, compliance enforcement, and decommissioning across macOS and Windows fleets
Administer and optimise the Kandji MDM platform including custom profiles, automated deployments, and compliance policies
Design and manage identity lifecycle workflows integrating Google Workspace, SCIM provisioning, and SSO/SAML configurations
Build and maintain automated provisioning/deprovisioning workflows using APIs, scripting, and integration platforms
Lead infrastructure projects end-to-end: office build-outs, network deployments, access control systems, and cloud service integrations
AML Analyst | iGaming | Malta | €56K–€66K
I’m hiring an experienced AML Analyst to join a growing iGaming company in St Julian’s, Malta.
You’ll be working across:
AML investigations
Transaction monitoring
CDD, EDD, source of funds and source of wealth reviews
Sanctions and PEP screening
Customer, payment and gaming activity analysis
Salary: €38,500–€46,000 depending on experience
Location: St Julian’s, Malta
Industry: iGaming
Start: Quick starters are strongly preferred
The ideal candidate will have solid AML, KYC or financial crime experience, ideally within iGaming or another regulated environment.
Interested or know someone suitable? Send me a message.
The Client
Our client is a global technology and iGaming business operating across sportsbook, online casino, competitions, proprietary gaming content and broader digital entertainment markets.
With an established international footprint, proprietary technology assets and a portfolio of recognized brands, the business is entering a significant new stage of growth and transformation. As part of its continued evolution, our client is seeking an experienced and commercially minded Chief Financial Officer to partner closely with the CEO, Board and Executive Leadership Team.
This appointment will play a critical role in strengthening financial leadership, enhancing public company governance, supporting international expansion and driving long-term shareholder value creation.
The Opportunity
This is a high-impact CFO opportunity for a strategic finance executive capable of operating at both board and operational levels within a fast-paced, international environment. The successful candidate will act as a trusted adviser to the CEO and Board, helping shape corporate strategy, evaluate growth opportunities, optimize capital allocation and lead all financial aspects of the business. The position offers significant exposure across capital markets, investor relations, M&A activity, corporate development and operational performance improvement. The CFO will be instrumental in supporting future growth initiatives, strategic transactions and the continued development of a high-performing global finance organization.
Key Responsibilities
Strategic Leadership
Serve as a key adviser to the CEO, Board and Executive Leadership Team on financial, operational and strategic matters.
Help define and execute the organization’s long-term growth strategy, including expansion into new regulated markets.
Lead financial modelling, investment analysis and post-launch performance evaluation for strategic initiatives.
Assess organic and inorganic growth opportunities including acquisitions, partnerships, joint ventures and corporate investments.
Drive value creation initiatives across brands, products, territories and operating divisions.
Contribute to Board-level discussions on business performance, capital allocation, governance and risk management.
Represent the business with investors, financial institutions, analysts and external stakeholders.
Financial Management & Performance
Lead the global finance organization across accounting, controllership, FP&A, treasury, tax, reporting and internal controls.
Champion the implementation of AI-enabled reporting and business intelligence tools to improve visibility and decision-making.
Build and enhance budgeting, forecasting and long-range planning processes.
Develop robust KPI reporting and performance dashboards for executive leadership and the Board.
Partner closely with product, technology, commercial and operational teams to improve business performance.
Drive ongoing improvements in finance systems, reporting processes and analytical capabilities.
Enhance visibility around revenue, profitability, cash generation, customer economics and operational efficiency.
Capital Markets & Investor Relations
Act as a senior financial representative with investors, analysts, lenders and banking partners.
Support public company reporting, disclosure obligations and governance requirements.
Manage relationships with institutional investors, brokers, advisers and capital providers.
Lead financing initiatives including debt facilities, refinancing activities, capital raises and strategic investment processes.
Develop compelling investor communications and financial narratives.
Optimize capital structure and capital allocation strategies to support long-term growth and shareholder returns.
Mergers & Acquisitions, Treasury & Tax
Lead financial evaluation, modelling, diligence and execution of acquisition opportunities.
Oversee post-acquisition integration and performance measurement.
Manage global cash flow, liquidity planning, working capital and banking relationships.
Monitor foreign exchange exposure and treasury risk management activities.
Lead tax planning, compliance and international structuring initiatives.
Review and optimize corporate structures, dividend strategies and tax efficiency across jurisdictions.
Develop accurate cash forecasting models to support strategic planning and investment decisions.
Governance, Risk & Controls
Maintain and enhance governance, control frameworks and risk management processes consistent with public company standards.
Ensure compliance with financial reporting, tax, audit and regulatory requirements across all jurisdictions.
Partner effectively with external auditors, legal advisers, regulators and relevant stakeholders.
Support enterprise-wide risk management initiatives.
Promote transparency, accuracy and accountability throughout the finance function and broader organization.
Leadership & Organization Development
Build, develop and lead a high-performing international finance team.
Assess organizational capability and implement the structures, talent and systems required to support future growth.
Develop succession planning and leadership development programs within the finance organization.
Foster a culture of accountability, collaboration and data-driven decision making.
Operate effectively across multiple geographies, cultures and time zones.
Candidate Profile
The successful candidate will be an accomplished CFO or senior finance executive with experience operating in complex, international and high-growth environments. They will combine strong technical finance expertise with commercial acumen, strategic thinking and the ability to influence executive-level decision making.
Required Experience
Prior experience as a CFO, Deputy CFO, Group Finance Director or equivalent senior finance leader within a high-growth international organization.
Experience within iGaming, online betting, gaming technology, fintech, payments, SaaS, digital consumer platforms or related technology-driven sectors.
Exposure to publicly listed businesses or highly investor-focused environments.
Strong understanding of capital markets, corporate finance and investor relations.
Proven experience managing international finance functions across multiple jurisdictions.
Demonstrated success supporting M&A activity, strategic investments and financing transactions.
Track record of improving financial reporting, forecasting, controls, cash management and commercial insight.
Strong interest in data, automation, AI-driven reporting and finance transformation initiatives.
Experience with Oracle and enterprise-scale financial systems is advantageous.
Technical Expertise
Corporate Finance & Capital Markets
Financial Planning & Analysis
Budgeting & Forecasting
Treasury & Cash Management
Capital Allocation
International Tax & Corporate Structuring
Financial Reporting & Audit
Internal Controls & Governance
Investor Relations
Board Reporting
M&A Execution & Integration
Enterprise Risk Management
Leadership Attributes
Commercially minded with a strong strategic perspective.
Able to challenge and influence senior stakeholders while remaining collaborative and solutions-oriented.
Executive presence with credibility at Board, investor and leadership levels.
Hands-on leadership style with the ability to balance strategic priorities and operational execution.
Data-driven and analytical, with a deep understanding of value creation in digital and technology-enabled businesses.
Relationship-focused, low ego and highly collaborative.
Entrepreneurial mindset combined with strong governance and financial discipline.
Education & Qualifications
CPA, ACA, ACCA, CMA or equivalent professional accounting qualification preferred.
Bachelor's degree in Finance, Accounting, Economics, Business or a related discipline.
MBA or relevant postgraduate qualification beneficial.
Public company reporting and governance experience highly desirable.
Location & Travel
The role is ideally based on the East Coast of the United States. Flexible remote or hybrid working arrangements are available for the right candidate. Regular travel will be required for Board meetings, investor engagements, executive leadership sessions, transaction activity and key business initiatives. The successful candidate should be comfortable operating across multiple international time zones and engaging with stakeholders throughout North America, Europe, Latin America and other global markets.
Why Apply?
This is a rare opportunity to join a globally recognized technology and iGaming organization at a pivotal stage of its growth journey.
The successful candidate will have significant influence over corporate strategy, investor relations, governance, finance transformation, growth initiatives and long-term value creation.
The role offers substantial executive visibility, international exposure and the opportunity to shape the future direction of a highly ambitious global business.
Product Compliance Manager
Location - Malta
Full Time.
Are you interested in joining a leading global iGaming business?
Im working with an iGaming business that is looking for a Product Compliance Manager to join the team.
Key Responsibilities
Conduct technical compliance reviews across regulated jurisdictions.
Identify compliance gaps and recommend practical solutions.
Work closely with Product, Development, and Studio teams to implement regulatory requirements.
Liaise with regulators, accredited test labs, and external technical consultants.
Support change management for gaming devices and hardware RNGs.
Review policies and procedures to ensure ongoing compliance.
Translate regulatory requirements into clear technical guidance.
Support quarterly and annual regulatory audits.
About You
Experience in online gaming (B2B or B2C).
Strong understanding of regulated markets
Experience interpreting technical compliance requirements.
Knowledge of change management processes across multiple jurisdictions.
Comfortable working with regulators and external testing bodies.
Excellent communication and organisational skills.
Experience across products such as Live Casino or Sportsbook is an advantage.
What's on Offer
Hybrid working.
Private health, life, and travel insurance.
Gym membership.
Weekly breakfast and lunch in the office.
Employee discounts.
Ongoing learning and development.
Excellent career progression within a fast-growing international business.
Reconciliation & Safeguarding Manager | Brussels | Regulated E-Money Institution
Client funds don't protect themselves.
Our client is a fast-growing, regulated e-money institution based right across from Brussels Central Station, and they're looking for someone who can own the invisible infrastructure that keeps their payment ecosystem trustworthy: reconciliation, safeguarding, and the integrity of every euro that moves through their systems.
This isn't a back-office finance role. It's the intersection of Finance × Operations × IT × Compliance — and it matters.
What you'll own:
Reconciliation across issuing, acquiring & payment accounts
Safeguarding controls that protect client funds
Investigating settlement discrepancies before they become problems
Building smarter, tighter operational controls
Leading and developing a Reconciliation Analyst
You'll thrive here if you have:
Reconciliation & settlement experience in a regulated environment (EMI, payments, or banking)
Safeguarding or client funds monitoring experience — wherever it lived on your CV (Payment Ops, Settlement, Financial Ops, Banking Ops — we look at scope, not titles)
Advanced Excel & SQL skills
A working knowledge of card schemes, settlement flows & PSD2
Experience supporting audits or regulatory remediation
What's in it for you:
€5,800–€6,300 gross/month (13.92 months)
€700/month mobility budget OR a company car
32 days annual leave
Hospitalisation & group insurance
Hybrid working, office steps from Brussels Central Station
Long-term contract — start Sept/Oct 2026
If safeguarding and reconciliation are where you do your best work and you want to do it somewhere it actually matters — let's talk.
About the Company
Our client is an established international online technology business operating within the regulated gaming and betting industry. With decades of experience, they have built a reputation for delivering highly reliable, scalable products that serve customers across multiple global markets.
Engineering sits at the heart of the business, with a strong focus on building high-performance systems capable of processing large volumes of real-time data while maintaining exceptional reliability and availability.
About the Role
We are looking for an experienced Senior Backend Engineer to join a newly established engineering team responsible for developing the next generation of backend services supporting trading, risk, and core platform capabilities.
This position offers the opportunity to influence technical direction from the beginning, working on both new product development and the evolution of existing enterprise systems. You will collaborate closely with engineering, architecture, and product teams to design solutions that are scalable, resilient, and built for high-volume production environments.
Key Responsibilities
Design, develop, and maintain scalable backend services using C# and .NET.
Build high-performance distributed systems capable of handling large volumes of real-time data.
Develop integrations with internal and external platforms using modern messaging technologies and APIs.
Enhance and modernize existing services while maintaining system stability and compatibility.
Troubleshoot production issues using monitoring, logging, and performance analysis tools.
Contribute to architectural decisions and engineering best practices.
Support automated deployment pipelines and containerized applications.
Work closely with cross-functional teams to deliver reliable, high-quality software.
Example Projects
Developing high-throughput data processing services that consume and transform real-time information from multiple external sources.
Building scalable integration services for third-party providers with a focus on reliability and performance.
Enhancing core backend services to support new platform functionality while ensuring stability for existing applications.
Improving platform performance, monitoring, and operational resilience across distributed services.
Requirements
5+ years of commercial experience developing applications with .NET and C#.
Strong background designing scalable distributed systems and microservices.
Experience working with event-driven or message-based architectures using technologies such as RabbitMQ or Kafka.
Experience building REST APIs and familiarity with gRPC or WebSocket communication.
Knowledge of Redis, Kubernetes, and cloud platforms, preferably Azure (AWS experience is also valuable).
Experience with monitoring and observability platforms such as Grafana, Splunk, or OpenTelemetry.
Comfortable working with CI/CD pipelines and containerized deployments.
Experience using AI-powered developer tools such as GitHub Copilot, Cursor, or similar.
Ability to work independently while contributing effectively within a collaborative engineering team.
Degree in Computer Science or equivalent commercial experience.
Nice to Have
Experience working in highly regulated or data-intensive industries such as fintech, financial services, payments, or online gaming.
Knowledge of automated integration or simulation testing.
Experience with GitOps and continuous deployment tools such as Argo CD.
Familiarity with actor-based concurrency frameworks such as Akka.NET.
Experience building low-latency, mission-critical backend platforms.