We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
The Opportunity
We are partnering with a leading international betting and gaming operator to appoint a Director of Regulatory Compliance.
This is a strategically important leadership role within a newly evolved Group Compliance function, offering the opportunity to shape regulatory compliance strategy across both retail and digital operations. Operating within a highly regulated and rapidly evolving environment, the successful candidate will play a critical role in ensuring the business continues to meet its regulatory obligations while supporting sustainable growth and innovation.
Reporting directly to the Group Compliance Director, this role carries significant visibility and influence across the organisation, with regular engagement at Executive Committee and Board level, as well as direct interaction with regulators and industry bodies.
The Role
Leading a team of senior compliance professionals, you will be responsible for the development, oversight and continuous enhancement of the organisation's regulatory compliance framework. Operating as a true second line of defence, you will provide independent oversight, challenge and guidance to first-line business functions, ensuring robust regulatory governance across the business.
The role covers both online and retail operations, with a primary focus on the UK regulatory landscape and potential oversight of additional jurisdictions as the business continues to expand.
Key Responsibilities
Lead the development and implementation of the regulatory compliance strategy and framework across the organisation.
Ensure compliance with all applicable gambling regulatory and licensing requirements.
Monitor and assess regulatory developments, translating complex requirements into practical business solutions.
Provide independent oversight and challenge to operational teams, ensuring effective ownership of regulatory obligations within the first line.
Oversee compliance monitoring, management information, key risk indicators and regulatory reporting.
Act as a senior escalation point for higher-risk customer decisions and governance matters.
Build and maintain strong relationships with regulators, industry bodies and external stakeholders.
Support executive and Board reporting on regulatory compliance matters.
Chair and contribute to key governance committees and forums.
Drive a culture of compliance, accountability and ethical conduct across the business.
Oversee advertising, marketing and customer communication compliance frameworks.
Candidate Profile
We are seeking an experienced regulatory compliance leader with a proven track record operating within highly regulated environments.
Essential Experience
Significant senior-level regulatory compliance experience within gambling, financial services or a similarly regulated sector.
Deep understanding of UK gambling regulation, licensing requirements and regulatory expectations.
Demonstrable experience operating within a second-line compliance function.
Strong leadership experience, including the development and management of senior compliance teams.
Experience engaging with regulators and senior external stakeholders.
Excellent communication and influencing skills with the ability to operate credibly at Executive and Board level.
Strong analytical and strategic thinking capabilities.
Interest in leveraging emerging technologies, automation and AI to improve compliance effectiveness.
Desirable
Experience across both digital and retail operations.
Exposure to regulatory investigations, remediation programmes or enforcement matters.
Relevant compliance, legal or regulatory qualifications.
Why Apply?
This opportunity offers the chance to take on a highly influential leadership role within a well-established and ambitious organisation operating at significant scale. The successful individual will have the opportunity to shape regulatory strategy, influence senior decision-making and help drive the continued evolution of a modern compliance function.
A highly competitive remuneration package, performance bonus and comprehensive benefits package are available for the successful candidate.
Head of VIP & Loyalty
Location: Remote (North America and Europe)
Compensation: $130,000/base (USD) + Bonus + Equity
Our client is a fast-growing online gaming company redefining how players engage with casino entertainment across North America.
We are seeking a Head of VIP & Loyalty to join the leadership team and own the strategy, execution, and evolution of VIP and loyalty programs. This role is ideal for a commercially minded, player-first leader who thrives at the intersection of hospitality, analytics, and retention strategy in a fast-paced gaming environment.
Position Summary
The Head of VIP & Loyalty is responsible for developing and scaling VIP, loyalty, and high-value player strategies that drive long-term retention, profitability, and player satisfaction. Reporting directly to the General Manager, this role owns the lifecycle, engagement, and value of the company’s most important player segments while building a scalable VIP and loyalty framework to support growth.
The ideal candidate brings a strong balance of relationship management, commercial decision-making, and data-driven thinking, with hands-on experience managing high-value players in online gaming environments.
Key Responsibilities
Own the end-to-end VIP strategy and lifecycle management for high-value and emerging VIP players
Develop segmentation frameworks to identify, grow, and retain VIP players
Create personalized experiences that strengthen engagement, retention, and long-term loyalty
Monitor player value, profitability, retention, and lifetime performance
Partner with CRM and Product teams to evolve loyalty, rewards, and engagement programs
Design benefits, experiences, and promotional frameworks that drive sustainable player value
Establish reinvestment frameworks and player treatment guidelines
Evaluate offer effectiveness, promotional efficiency, and player profitability
Balance premium player experience with responsible commercial decision-making
Champion exceptional service standards for VIP and high-value players
Partner cross-functionally with Customer Support, Payments, Risk, Product, and Analytics teams to remove friction across key player journeys
Lead, develop, and scale the VIP team while setting performance standards and operating processes
Act as a key advocate for the voice of the player within the leadership team
Qualifications
5+ years of experience in VIP, loyalty, CRM, or player development roles
Background in online casino, iGaming, sports betting, sweepstakes, or social casino
Strong understanding of player retention, engagement, and lifecycle management
Proven experience managing high-value player segments
Strong analytical, commercial, and strategic decision-making skills
Excellent communication and leadership capabilities
Why Join The Team?
You enjoy building meaningful, long-term player relationships
You thrive in roles that blend hospitality, analytics, and commercial strategy
You want ownership and influence within a growing gaming business
You value autonomy, leadership impact, and cross-functional collaboration
You believe loyalty is earned through exceptional experiences and thoughtful engagement
Attractive Salary, STI, LTI, Company Car and Relocation Package
The Managing Director – Retail & Digital Gaming will be responsible for the overall strategic, operational, commercial, and financial performance of the company’s omnichannel gaming business. This executive leadership role will oversee the expansion and profitability of retail and digital gaming operations while driving innovation, operational excellence, and sustainable growth.
The successful candidate will possess extensive gaming industry experience, strong leadership capabilities, and a proven track record of scaling gaming operations across multiple channels.
Business Operations Under Management:
The Managing Director will oversee:
Video Lottery Terminals (VLTs)
Virtual Sports (GoldenRace)
Retail Sportsbook
Online Sportsbook
International Horse Racing Betting
Lottery Operations
Self-Service Betting Terminals (SSBTs)
Omnichannel Gaming Platforms
Key Responsibilities
Strategic Growth & Expansion
Lead national expansion initiatives.
Drive revenue growth and profitability.
Develop and execute market penetration strategies.
Open and expand new gaming points of sale.
Negotiate strategic agreements with major retail chains and commercial partners.
Develop and manage franchise opportunities.
Identify and launch new gaming products and services.
Evaluate and execute acquisitions and mergers.
Establish strategic alliances with industry partners.
Commercial & Marketing Leadership
Customer Relationship Management (CRM)
Digital Marketing Strategy
Affiliate Programs
VIP Programs
Customer Loyalty Programs
Omnichannel Customer Experience
Develop customer acquisition, retention, and monetization strategies across retail and digital channels.
Technology & Innovation Leadership
Lead technology strategy and implementation across:
Online Gaming Platforms
Mobile Applications
Gaming Terminals
Retail Technology Infrastructure
Data Analytics & Business Intelligence
Manage supplier and technology integrations including:
GoldenRace
Altenar
Evolution
Kiron
Inspired Entertainment
Electronic Payment Providers
EGT VLT Systems
Additional Gaming and Technology Vendors
Operational Execellence
Establish and implement Standard Operating Procedures (SOPs).
Develop organizational structures to support growth.
Implement operational KPIs and reporting systems.
Optimize productivity and operational efficiency.
Ensure compliance with all gaming regulations and licensing requirements.
Build and lead high-performance management teams.
Candidate Requirements
Professional Experience Required:
Minimum 15 years of experience in the gaming industry.
Minimum 8 years in a General Manager, Managing Director, CEO, COO, or equivalent executive role.
Proven experience managing large-scale gaming operations.
Experience managing organizations with 500+ employees preferred.
Demonstrated responsibility for P&L exceeding US$50 million.
Proven success in national expansion projects.
Strong regulatory and compliance experience.
Omnichannel gaming experience (Retail + Online).
Experience implementing SOPs and operational controls.
Education & Languages
Bachelor’s degree required.
MBA or relevant postgraduate degree preferred.
Fluent English (Mandatory).
Fluent Spanish (Mandatory).
Leadership Profile
The ideal candidate will demonstrate:
Strong results orientation.
Exceptional leadership and team-building capabilities.
Strategic thinking and execution.
Data-driven decision-making.
Excellent negotiation skills.
Commercial and entrepreneurial mindset.
Strong analytical capabilities.
Growth-oriented mentality.
High accountability and ownership.
Compensation & Benefits
An attractive executive compensation package will include:
Competitive executive salary.
Annual performance bonus tied to EBITDA.
GGR Growth Incentive Bonus.
New Point-of-Sale Expansion Bonus.
Executive housing allowance for the first 3 months.
Company vehicle.
Comprehensive medical insurance.
Relocation assistance.
Long-term incentive opportunities based on company growth and performance.
Title: EU Marketing Manager
Location: Malta (Fully Onsite)
About the Role
This role reports directly to the HQ Marketing Director and works closely with our Regional AMs, BDs, and global functions. You will own EU B2B and B2C marketing while also leading global affiliate marketing initiatives. We are looking for a hands-on, versatile marketer with solid experience across multiple iGaming marketing disciplines.
Key Responsibilities
Plan and execute EU B2B / B2C marketing initiatives (operator co-marketing, brand exposure, KOL, social media, advertising, player activities, etc.).
Plan and execute global affiliate programs, including content, campaigns, and partner development.
Track the company's game listings and visibility on affiliate sites.
Coordinate with EU AMs and BDs to drive operator marketing collaboration.
Contribute to creative direction, brand positioning, and local market adaptation.
Bridge the EU market with headquarters for strategic alignment.
Deliver weekly work progress reports.
Deliver monthly quantifiable performance reports (including market intelligence, competitor analysis, opportunity assessment, etc.).
Requirements
Fluent English.
4+ years of hands-on iGaming B2B / B2C marketing experience in EU markets (Provider-side experience a plus).
Experience in affiliate partnership execution (a plus).
Budget planning and cost control experience.
Project management and multitasking ability.
Willing to travel internationally as business needs require.
Required to complete a 2-4 week onboarding training at Taiwan HQ upon joining.
If this sounds like you and your next career move Apply now or email my directly at: chrysavgi.patera@pentasia.com
About the Company
We are a global financial technology organisation providing banking, payments, foreign exchange, and digital asset infrastructure through a unified platform. Our technology enables businesses to move, manage, and access funds across multiple currencies, payment networks, and jurisdictions through a single integration.
Operating across multiple regulated markets, we support a diverse portfolio of enterprise clients and process significant transaction volumes annually.
The Role
Fraud Risk Framework & Governance
Develop, implement, and maintain the organisation's fraud risk management framework, including associated policies, standards, and procedures.
Provide second-line oversight of fraud risks across the business, ensuring fraud risks are appropriately identified, assessed, managed, and mitigated by first-line teams.
Conduct fraud risk assessments across products, customer segments, payment channels, and operational processes to identify vulnerabilities and emerging risks.
Monitor fraud trends, typologies, and emerging threats within the payments and financial services sector, ensuring controls and mitigation strategies remain effective.
Fraud Control Oversight
Review and challenge fraud prevention and detection controls implemented by operational teams, including transaction monitoring rules, fraud detection systems, and preventative safeguards.
Provide oversight of fraud rule implementation, tuning, and optimisation to ensure controls remain effective while minimising operational friction.
Maintain quality assurance and quality control frameworks covering fraud-related activities conducted by first-line teams.
Perform independent reviews of fraud alert handling, investigations, and case management processes to ensure compliance with internal policies and regulatory expectations.
Assess whether fraud cases are appropriately identified, escalated, investigated, and resolved, identifying opportunities for improvement where necessary.
Identify control weaknesses, process gaps, and enhancement opportunities to strengthen fraud prevention and detection capabilities.
Product & Change Risk Management
Ensure fraud risk considerations are embedded within new products, services, payment flows, and technology changes.
Work closely with Product, Technology, Operations, Compliance, and Risk teams to assess and mitigate fraud-related risks during business change initiatives.
Reporting & Risk Analysis
Develop and maintain fraud risk reporting, dashboards, key risk indicators (KRIs), and management information for senior leadership and governance committees.
Analyse fraud data and trends to identify systemic issues, emerging threats, and opportunities to strengthen the control environment.
Escalate material fraud risks, control weaknesses, and emerging threats through appropriate governance channels.
Assurance & Regulatory Support
Support internal audits, regulatory reviews, and independent assurance activities relating to fraud risk management.
Maintain awareness of evolving regulatory expectations, fraud typologies, and industry best practices.
Act as a subject matter expert on fraud risk and provide guidance to stakeholders across the business.
Collaborate with Fraud Operations, Compliance, Risk, Transaction Monitoring, Product, and Operations teams where fraud risks intersect with broader financial crime risks.
Candidate Profile
Essential Experience
10–15 years' experience in fraud risk management, financial crime, payments risk, or related disciplines within financial services, fintech, banking, or payment institutions.
Significant experience in a senior management or leadership role with responsibility for fraud oversight and governance.
Experience operating within a second-line risk, compliance, oversight, assurance, or control-testing function.
Strong understanding of fraud typologies relevant to payments and digital financial services, including payment fraud and authorised push payment (APP) fraud.
Experience developing, implementing, or overseeing fraud risk frameworks, risk assessments, and control environments.
Experience conducting quality assurance reviews, control testing, or oversight of fraud investigations and operational fraud processes.
Strong analytical capability with experience interpreting fraud data, identifying trends, and assessing control effectiveness.
Experience with fraud detection platforms, transaction monitoring systems, or fraud rule engines is advantageous.
Excellent stakeholder management skills, including the ability to provide constructive challenge while maintaining collaborative relationships.
Strong written and verbal communication skills with experience presenting risk insights to senior management and governance forums.
Ability to operate effectively in a fast-paced and evolving environment.
Strong organisational skills with the ability to manage competing priorities and deadlines.
Experience coaching, mentoring, and delivering training to colleagues and stakeholders.
Strong problem-solving skills, attention to detail, and commercial awareness.
Excellent interpersonal and relationship-building skills.
Benefits
Annual professional development and training allowance.
Cycle-to-work and travel support schemes.
Fitness and wellbeing allowance.
Employee discount platform.
Competitive pension scheme.
Private health, dental, and life insurance.
Complimentary office refreshments and regular social events.
Generous annual leave entitlement, including public holidays, birthday leave, and volunteering days.
Senior Accountant
Hybrid - Malta
Full Time
Im supporting a growing iGaming company in Malta, looking for a Senior Accountant to join a friendly team
This is an excellent opportunity for a qualified accountant looking to gain broad exposure across the finance function while working closely with senior management.
Are you -
? Are ACCA, MIA or similarly qualified
? Have 4+ years of external audit experience
? Ideally trained with the BIG4
? Are highly proficient in Excel
? Have NetSuite and/or iGaming experience (advantageous)
What's on offer?
• Competitive salary + benefits
• Hybrid working model
• Strong career progression opportunities
• A collaborative and high-performing finance team
If this sounds like you, or someone in your network, lets chat !
Chief Executive Officer (CEO)
Location: São Paulo, Brazil
Working model: Hybrid
About the Opportunity
We are seeking an experienced Chief Executive Officer to lead and scale a regulated online betting and gaming operation in Brazil.
This is a unique opportunity to join the business at a critical stage of growth and play a key role in building a market-leading operation within one of the world’s most dynamic and strategically important regulated gaming markets.
The successful candidate will serve as the senior executive leader for Brazil, working closely with the Board, international stakeholders, regulators, and local teams to drive sustainable growth, ensure regulatory excellence, and establish a strong operational foundation for long-term success.
Reporting to the Board, the CEO will be responsible for developing and executing the company’s strategy in Brazil while navigating a rapidly evolving regulatory environment and building a high-performing local organisation.
The Role
The Chief Executive Officer will have full responsibility for the Brazilian operation, leading the company’s commercial, operational, regulatory, and strategic initiatives.
This position requires an accomplished business leader with a proven track record of scaling businesses, delivering sustainable growth, and successfully navigating complex regulatory environments. The successful candidate will combine strategic leadership with a hands-on approach, building the infrastructure, processes, and leadership team required to support long-term success.
The role will oversee all aspects of the Brazilian business, including Commercial, Operations, Compliance, Regulatory Affairs, Finance, Payments, Customer Operations, and Strategic Partnerships.
Key Responsibilities
Business Strategy & Growth
Define and execute the company’s strategic vision for Brazil, driving sustainable revenue growth, profitability, and market-share expansion. Lead the next phase of business scaling by building the infrastructure, teams, and processes required to support accelerated growth. Identify and capitalise on new commercial opportunities within the regulated market, while delivering performance against agreed objectives and growth targets.
Regulatory & Government Relations
Lead the company’s engagement with Brazilian regulators and industry stakeholders. Navigate Brazil’s evolving regulatory landscape and ensure the business remains fully compliant with all licensing obligations and operational requirements. Build and maintain strong relationships with key influencers, industry bodies, regulatory authorities, and strategic partners. Act as the primary representative of the company within the Brazilian market, ensuring the organisation maintains the highest standards of compliance, governance, and responsible gaming.
Operational Leadership
Build and strengthen the local organisational infrastructure required to support growth. Establish high-performing operational frameworks across all business functions and ensure operational excellence across customer operations, payments, compliance, risk, and support functions. Develop scalable processes capable of supporting future expansion and lead business-readiness initiatives relating to licensing, compliance, and regulatory requirements.
Leadership & Team Development
Build, lead, and develop a high-performing leadership team. Foster a culture of accountability, collaboration, and performance, while recruiting, mentoring, and retaining top talent across the organisation. Ensure alignment between local teams and global business objectives, creating an environment that supports innovation, growth, and continuous improvement.
International Stakeholder Management
Work closely with the Board and senior international stakeholders. Navigate cross-cultural business environments and international reporting structures, managing communication and collaboration across multiple time zones and stakeholder groups. Provide regular updates to the Board regarding business performance, regulatory developments, and strategic initiatives. Act as the key bridge between the Brazilian operation and the wider global organisation.
Governance & Risk Management
Ensure strong governance standards across all areas of the business. Oversee risk management, compliance, responsible gaming, and operational controls. Support the development of sustainable and compliant business practices, ensuring the business remains prepared for regulatory reviews, audits, and inspections. Protect the company’s reputation and long-term position within the Brazilian market.
Required Experience
The successful candidate will have proven experience as a CEO, Managing Director, Country Manager, General Manager, or in an equivalent senior leadership role. They will have demonstrated success scaling and growing businesses in Brazil, including building teams, operational infrastructure, and commercial capabilities through periods of significant expansion.
They will have a strong track record of delivering growth within highly regulated industries, along with experience managing complex relationships with regulators, government bodies, industry associations, and key market stakeholders. A deep understanding of the Brazilian regulatory environment and the challenges associated with operating in regulated markets is essential.
The candidate will have experience building organisations and operational frameworks from the ground up, working with Boards, investors, and international leadership teams. They will bring strong commercial, operational, and strategic leadership capabilities, alongside excellent communication, stakeholder-management, and decision-making skills.
Preferred Qualifications
Experience within online gaming, sports betting, iGaming, payments, fintech, or another highly regulated digital industry is strongly preferred. The ideal candidate will have experience supporting licensing processes, market launches, or regulatory approvals, as well as an existing network across the Brazilian gaming, payments, regulatory, media, or technology sectors.
Experience operating within multinational organisations and global reporting structures is desirable, as is a proven ability to lead businesses through regulatory change and market transformation. Fluency in Portuguese and English is required.
Why Join Us
This is an opportunity to lead and shape a high-growth regulated gaming operation in Brazil, with direct exposure to Board-level leadership and international stakeholders. The successful candidate will have the ability to build teams, infrastructure, and strategy from the ground up, with significant influence over the future direction and success of the business.
The company offers a dynamic, entrepreneurial, and fast-growing environment, with flexible compensation structures available through CLT or PJ engagement. Equity participation is open for discussion. This is an opportunity to play a defining role in one of the world’s most exciting regulated gaming markets.
We're looking for a passionate and highly numerate Junior Rugby Trader to join a well-established Rugby Desk. Reporting to the Rugby Trading & Operations Manager, you'll price and trade rugby matches across our markets, with support and mentorship from our experienced trading team to help you sharpen your skills.
Day to day, you will:
Research matches in depth, combining strong data analysis with detailed knowledge of teams, players and their individual abilities.
Apply statistical and probability-based methods to build the most accurate prices possible, both pre-match and in-play.
Monitor liabilities and move prices in response to changing circumstances and market conditions.
Trade matches in-running, adjusting prices based on live action and manage online bet requests.
Accurately build and settle markets, keeping errors, mistakes and omissions to a minimum.
WORKING HOURS
Our Clients hours are dictated by the rugby calendar, so you'll need to be happy working a shift pattern that includes early, late and night shifts as well as weekends, to tie in with when live matches take place.
ABOUT YOU
You will:
Hold a strong degree, ideally in a quantitative subject (e.g. maths, statistics, economics, data science or similar).
Have strong data analysis skills and a solid grasp of probability and statistics, with the ability to turn data into accurate prices.
Be passionate about rugby and have in-depth knowledge of teams, players and their abilities.
Be very numerate with a sharp betting/trading brain and a genuine interest in betting markets.
Work to a very high standard and stay calm and accurate in a pressured environment.
BENEFITS
Competitive salary and bonus scheme
Hybrid working
25 days holiday, rising to 30 after 2 years
Enhanced parental leave
Contributory pension scheme
Private medical insurance scheme
Discounts for gym membership, travel & cinema
Sabbatical after 10 years of service
Sales Manager - Europe
A fast-growing iGaming technology platform provider is expanding into Europe and wants a Sales Manager to lead that push.
They build turnkey and white-label platforms across casino, sportsbook, sweepstakes and prediction markets, and already have a solid client base across the US, UK and Europe.
This is a hunter role and it's fully remote. You'll run the full sales cycle across European markets - finding operators, aggregators and partners, building the relationships and closing the deals. You'll also work closely with leadership on regional strategy, so it's a good fit if you want a direct line to the people making decisions rather than another seat in a big sales team.
It's remote and you'll be running your own patch, so you need to be someone who can genuinely manage themselves - set your own priorities, stay on top of your pipeline and keep deals moving without anyone chasing you.
What you'll be doing;
Selling B2B iGaming platform technology across Europe
Finding and winning new operators, aggregators and strategic partners
Owning deals end to end, from first conversation to signed contract
Shaping the regional sales strategy and hitting revenue targets
Keeping a clean pipeline and honest forecasts
Representing the business at the major industry events
What you'll need;
3+ years in iGaming sales or BD
A real understanding of B2B platform sales (casino and sportsbook)
A live network of European operators, aggregators and stakeholders
A track record of closing high-value deals
The discipline to manage yourself in a remote, fast-moving business
What's on offer;
Fully remote working, a competitive base with performance incentives, a genuine say in how the European expansion plays out, and the kind of visibility you only really get in a company that's scaling.
Head of Sales - iGaming
Mix of new business development and managing a small sales team
Sports betting solutions related
Based anywhere in Europe
Established, successful business.
Great earning potential and benefits package
This company is an established B2B provider of sports betting solutions to the iGaming sector. It has offices and people dotted around the globe, in particular across Europe, Asia and the USA. This role has a global remit and the person in the role will focus on managing a small team of sales people, with a view to growing the team.
Reporting to C level, this role could be based pretty much anywhere in Europe. You will focus on selling the company's range of sports betting solutions to the operators globally. You will also be tasked with mentoring, coaching and leading a small a sales team.
Candidates will need to have solid sales experience selling sports betting solutions into the iGaming sector. Ideally you will also have solid people management experience.
In return the company can offer a great package, uncapped commission, generous employment benefits and real career opportunities globally !
For an initial discussion about the role, please contact Karl Harenburg at Pentasia .