We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Our client is looking for an Acquisition Specialist who is strong across PPC and Programmatic ad buying. You will be experienced within the I-Gaming sector and be able to be in their office in Farringdon at least 2 days a week. Ideally you will have experience across casino and sportsbook in both regulated and unregulated markets.
For more information please get in touch.
We're looking for a Content Manager to lead and evolve our clients content function on a fixed-term maternity cover basis. This role is responsible for overseeing content strategy, managing day-to-day operations, and ensuring high-quality, high-performing output across all channels.
You will act as the central point of accountability for content, working closely with marketing, product, and commercial teams to deliver impactful messaging aligned with business goals.
You will be fluent ion Dutch and English and be available to go to our clients offices in Malta.
If this sounds like your next opportunity please give me a call to discuss in more detail.
Title - Senior Game Mathematician
Salary - Competitive depending on experience
Location - Europe
Structure - Remote
Here at Pentasia we are currently assisting a fast-growing Slot Provider in expanding their team. I'm currently on the lookout for Senior Game Mathematicians.
What I'm looking for:
• Previous experience as a Game Mathematician in the iGaming industry.
• Strong analytical mindset and sharp attention to detail
• Passion for slot games from both a developer and player perspective
If interested, don't hesitate to reach out.
Seeking a talented CRM Sportsbook Manager - Based in Cyprus to play a key role in driving retention, engagement, and betting activity across our sportsbook offering. As CRM Sportsbook Manager, you will be responsible for delivering timely, data-driven campaigns aligned to the sporting calendar, odds movements, and customer behaviour.
Responsibilities
Plan and execute daily, event-driven CRM campaigns across email, SMS, push notifications, and onsite messaging, focused on key sporting events, live betting opportunities, and promotional activity.
Own customer communications around major fixtures, tournaments, and in-play moments to maximise engagement and betting frequency.
Collaborate with CRM Operations to build detailed campaign briefs tailored to sportsbook audiences, including segmentation by sport, league, and player preferences.
Act as the creative lead for sportsbook CRM, ensuring all offers (free bets, odds boosts, bet-and-get, etc.) are compelling, relevant, and aligned with trading and commercial objectives.
Develop and implement retention strategies specific to sportsbook users, including lifecycle campaigns, reactivation flows, and VIP engagement.
Work closely with Trading and Content teams to align messaging with odds, markets, and key events.
Use CRM tools to deliver highly targeted, personalised campaigns based on betting behaviour, recency, frequency, and value.
Test all campaigns thoroughly, ensuring accuracy of odds, links, and promotional mechanics before launch.
Monitor live campaigns during major sporting events and optimise in real-time where needed.
Analyse campaign performance (stakes, turnover, active days, retention) and provide actionable insights to the Head of CRM.
Implement A/B testing strategies across messaging, offers, and timing to continuously improve performance.
Ensure seamless customer journeys from communication to bet placement, minimising friction and errors.
Support onsite merchandising by highlighting key matches, boosted odds, and trending markets.
Stay up to date with the sporting calendar, competitor activity, and industry trends to inform campaign planning.
Education
Bachelor’s degree preferred.
The ideal candidate will have:
At least 2 years’ experience in CRM or marketing, ideally within sportsbook, gaming, or a fast-paced digital environment.
Strong understanding of sportsbook mechanics (odds, markets, bet types, promotions).
Experience with CRM segmentation, lifecycle planning, and event-based campaigns.
Excellent communication skills with the ability to write compelling, action-driven sportsbook copy.
High attention to detail, particularly when working with time-sensitive and odds-based content.
Familiarity with CRM platforms such as Customer.io (or similar tools).
A passion for sports and a strong awareness of major leagues, tournaments, and betting trends.
Analytical mindset with experience interpreting campaign and player data.
Ability to thrive in a fast-paced, real-time environment, especially during live sporting events.
Proactive, organised, and highly motivated, with a continuous improvement mindset.
Experience working with trading, product, or analytics teams is a strong advantage.
Enthusiasm, energy, and a results-driven approach to maximising player engagement and revenue
A successful iGaming business is looking to hire within it's Technical Compliance Team.
This is a full time position working on a hybrid basis in great offices on Malta.
The role of Technical Compliance Officer will be responsible for;
Hold the Internal Audit Key Function for the Group’s MGA licences
Coordinate, process, and monitor certification/audit licence obligations for established and new regulated i-gaming markets
Conduct routine and surprise internal audits of gaming operations to ensure adherence to online gaming laws and regulations and present findings to the audit and risk committee, ensuring transparency without direct involvement in implementing corrective actions
Communicate effectively and develop strong relationships with regulatory authorities, internal and external auditors
Work closely and collaboratively with other key stakeholders internally and externally in the regulatory landscape
Stay up to date with regulatory development and best practice in compliance control within and outside of the company
Identify, document, and increase efficiencies of business processes to align with compliance requirements and comply with regulations in relevant jurisdictions
Maintain knowledge and assist in keeping an up-to-date and accurate library/database of regulatory standards and licenses
Support regulatory audits and gap analysis sessions and provide management with detailed reports on findings
Any other ad-hoc duties that may be required
Expertise Required;
Specific work experience in one or both of the following: Internal/External Auditor and/or Compliance role
Experience with auditing standards and/or gaming regulations
Analytical skills with a highly developed sense of curiosity
Strong interpersonal skills, efficient networker, and collaborative team player
Excellent report writing skills
Advanced computer skills in MS Office (Excel, Outlook, PowerPoint) as well as Jira and Confluence
High-level interpersonal skills and problem-solving skills
High sense of ownership and desire to improve their skills
Excellent command of both spoken and written English
A certification in internal audit (CIA) and/or systems audit (CISA) is advantageous.
Benefits include;
A competitive and attractive salary up to 55,000 Euros
Private health insurance
Annual wellbeing benefit allowance
A weekly breakfast
Social events for building strong relationships with colleagues
This is an excellent opportunity to work with a specialised team in a growing, regulated iGaming business.
My client is a well established iGaming and Gambling operator, who i am working closely with on a key hire within the high performing product team.
We are looking for a product professional who is experienced with online and retail, Instant win games and Scratch cards. This is an opportunity to own this product and really drive it.
This role is hybrid in London and offering a very attractive salary! If you fit the brief and your interested in a new role then you should APPLY or email - matt.chapman@pentasia.com
Overview
Pentasia is proud to be partnering with a leading online sports operator to recruit a CRM Manager – Sports Promotions based in Denver. This is a senior, high impact role responsible for shaping promotional strategy and driving customer loyalty across the entire user lifecycle. Leading a dedicated Sports CRM team, you will deliver data driven promotions and best in class customer journeys within a fast paced, highly regulated environment.
This position is ideal for a commercially minded CRM leader with deep experience in online sports betting, promotional mechanics, and loyalty programs, who thrives at the intersection of data, customer experience, and performance.
Key Responsibilities
Lead the planning, execution, and optimization of customer promotions and loyalty offers across sports products
Own reporting on campaign performance and commercial impact, translating insights into action
Support day to day CRM operations, ensuring projects and promotions are delivered on time and to a high standard
Champion a test and learn culture, utilizing A/B testing, multivariate testing, and control groups to optimize CRM performance
Define and implement localized, territory specific CRM strategies, delivering structured and scalable campaign roadmaps
Ensure all CRM activity fully complies with regulatory and licensing requirements across multiple jurisdictions
Partner closely with senior leadership to communicate CRM goals, results, and improvement opportunities
Maintain deep knowledge of CRM platforms, CDPs, and promotional mechanics, ensuring best practice is embedded across the team
Propose customer centric innovations designed to enhance engagement, retention, and lifetime value
Monitor competitor activity, industry trends, and CRM best practices to keep strategies market leading
Collaborate cross functionally with Marketing, Product, Data, Compliance, and Operations teams to maximize impact
Leadership & Team Management
Lead, motivate, and develop a high performing Sports CRM team
Take ownership of day to day people management, capacity planning, and delivery standards
Delegate effectively through strong organizational and prioritization skills
Support team members in developing technical CRM expertise and commercial understanding
Skills & Experience Required
Extensive experience in CRM, promotions, or loyalty roles within the online sports betting industry
Strong commercial acumen with the ability to translate raw data into actionable insights
Proven experience using CRM/CDP platforms such as Optimove, XtremePush, and/or Braze
Deep understanding of sports betting customer lifecycles, promotional mechanics, and loyalty frameworks
Demonstrated leadership experience managing and developing teams
Highly organized, adaptable, and comfortable operating in a fast moving environment
Strong stakeholder management skills with experience working cross departmentally
Confident decision maker with a track record of delivering projects from concept to execution
Able to work under pressure, manage competing priorities, and meet tight deadlines
What’s On Offer
Competitive base salary ($105,000 – $130,000)
Annual bonus plan
Comprehensive Health & Wellness benefits
33 days PTO per year
401(k) with company match
Opportunity to play a key role in shaping CRM strategy for a major sports brand
Affiliate Acquisition Manager – iGaming Casino
Location: St. Julian’s, Malta or Remote
About the Role
We are hiring an experienced Acquisition Manager (Affiliate) to join a fast-growing international iGaming business. This role is responsible for managing, optimising, and scaling the affiliate programme to drive player acquisition and revenue growth within the online casino vertical.
This is a hands-on, commercially focused position, suited to someone who already has an active network of affiliate partners and can generate results from the outset.
Key Responsibilities
Manage the day-to-day operations of the affiliate programme across multiple markets
Build, maintain, and grow relationships with key and VIP affiliate partners
Leverage an existing affiliate network to drive traffic and acquisition performance
Identify, onboard, and activate new affiliate partners
Optimise CPA, Revenue Share, and Hybrid deals to maximise ROI
Monitor campaign performance and ensure accurate tracking across platforms
Analyse data and produce regular performance reports
Manage affiliate budgets and support acquisition forecasting
Ensure affiliate compliance with brand guidelines and Terms & Conditions
Collaborate with internal teams (CRM, Product, Marketing) to align campaigns and promotions
Stay up to date with market trends and competitor activity
Represent the company at industry events and conferences
Requirements
Proven experience in iGaming (casino) within an affiliate or acquisition role
An established and active network of affiliate partners
Strong understanding of key international markets (Europe preferred)
Experience managing CPA, Revenue Share, and Hybrid models
Strong analytical and data interpretation skills
Excellent communication and relationship management abilities
Fluent in English; additional European languages are an advantage
Experience with affiliate platforms such as NetRefer, Income Access, MyAffiliates, or similar
Highly organised with the ability to manage multiple priorities
What’s on Offer
Competitive salary with performance-based incentives
Flexible working options (Malta-based or remote)
International and collaborative working environment
Flat structure with strong exposure to senior stakeholders
Opportunity to take ownership of a key acquisition channel
Career development and industry event exposure
If you meet the above criteria and are looking for your next opportunity within a growing iGaming business, we encourage you to apply.
Head of Operations (Online Gaming)
Location: London (Hybrid)
Salary: Circa £85k DOE
Job Summary:
We are looking for a results-oriented, highly self-motivated, and commercially aware individual with a passion for Online Betting & Gaming to support and optimise operations across multiple African markets.
The Head of Operations will act as a key link between regional teams and central functions (including Product, Payments, Marketing, and Customer Service), ensuring effective execution of operational strategies across markets.
This role is responsible for overseeing multi-market performance, supporting regional teams, and ensuring that local operational needs are aligned with central direction. The position will play a critical role in maintaining operational efficiency, improving performance, and ensuring a consistent customer experience across all markets.
Responsibilities:
Oversee operational performance across multiple African markets, ensuring alignment with commercial and operational KPIs
Work closely with Regional Operations Managers to monitor and improve performance across their respective markets
Analyse data, reports, and market trends to identify opportunities for operational and commercial improvement
Act as a key liaison between local teams and central functions, ensuring effective communication and execution
Build and maintain strong relationships with internal stakeholders and regional teams to ensure smooth operational flow
Support market entry and exit decisions by providing operational and performance insights
Assist in adapting operations to local market conditions, including payments, infrastructure, and customer behaviour
Collaborate with central teams to support product rollouts, operational initiatives, and campaign execution (non-marketing ownership)
Ensure consistency in operational processes and customer experience across all markets
Contribute to improving operational frameworks and efficiencies across the business
Support budget awareness and contribute to commercial decision-making through performance insights
Manage and develop Regional Operations Managers, ensuring alignment and effective execution across markets
Maintain a strong understanding of market dynamics and ensure local insights are reflected in central decision-making
Support cross-functional alignment to ensure smooth delivery of the overall online gaming experience
Requirements:
Experience in online gaming/betting
Language proficiency with French preferred
Experience in operations, commercial, or multi-market roles
Proven ability to work in a fast-paced, dynamic environment with changing priorities
Strong commercial awareness, with exposure to performance metrics and ideally good P&L understanding
Experience working with data to support decision-making and performance improvement
Strong stakeholder management and relationship-building skills across multiple teams and geographies
Willingness and flexibility to occasionally travel across African markets when required
Excellent written and spoken communication skills in English; French is a plus
Experience in emerging markets or Africa is beneficial
Exposure to digital/online business models
Personal Competencies:
Strong operational mindset with the ability to balance execution and commercial thinking
Comfortable working in a fast-paced, evolving, and sometimes unstructured environment
Ability to build and maintain strong relationships across distributed teams
Adaptable and flexible, with a proactive and problem-solving approach
Strong organisational and prioritisation skills
Effective communicator with the ability to influence and align stakeholders
High level of emotional intelligence and teamwork
Ability to manage ambiguity and respond effectively to changing business needs
Results-oriented with a focus on continuous improvement
Entrepreneurial mindset with a willingness to take ownership and drive outcomes
Client Accounting Team Leader
My Client, a growing Corporate Service Provider, is on the lookout for a finance professional to join the team.
The Team Leader will manage a client portfolio while supervising and supporting junior accountants within the Client Accounting team.
Key Responsibilities:
Manage and review client accounts, management accounts, VAT returns, and financial statements
Oversee audit processes and ensure all statutory deadlines are met
Review work completed by others and assist with technical accounting queries
Hold regular team meetings and monitor workload and progress
Liaise with management, auditors, and other departments
Ensure high-quality service delivery and compliance with regulations
Support training, performance reviews, and best practices within the team
Contribute to client meetings and assist in securing new business
Requirements:
Fully qualified accountant
At least 2 years’ senior experience in client accounting
Strong knowledge of accounting principles and VAT
Proficient in Excel, Word, Outlook, and SAGE
Strong communication, organisation, and problem-solving skills
Able to manage multiple priorities and work independently and in a team
Detail-oriented, responsible, and professional with confidential data
What's in it for you ?
Attractive salary
Performance bonus
Health Insurance
Free Parking
Study leave
On the job training and more !!