Swedish Customer Support Agent .
Swedish Customer Support Agent – Malta
Salary: €25,000 per year
Schedule: No night shifts – weekend work included
We are looking for a Swedish-speaking Customer Support Agent to join a growing iGaming team based in Malta. This role focuses on delivering exceptional service to Swedish players while working in a supportive and collaborative environment.
Main Responsibilities:
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Provide friendly and efficient customer assistance in Swedish via live chat, email, and phone.
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Work closely with internal departments, including payments, to resolve customer queries smoothly.
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Contribute to a positive team atmosphere and support colleagues in daily operations.
Desired Experience:
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Strong team player with a proactive approach.
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Excellent Swedish communication skills, both written and spoken.
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Comfortable working in fast-paced or high-pressure situations.
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Confident using computers and web-based tools.
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Interest in iGaming (beneficial but not mandatory).
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Strong customer service focus.
Benefits:
This company offers a modern and comfortable work environment in a central location in Malta, surrounded by cafés, restaurants, and local amenities. Employees can expect:
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Private health and life insurance
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Additional wellness and health-related benefits
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Family-friendly policies
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Regular team events and social activities
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A supportive, multicultural workplace with opportunities to grow
Laura Masterson
Recruitment Consultant
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