Platform Operations Analyst | iGaming & Gambling Operator | Onsite, Sao Paulo.

R$10,000
On-site job
Operations industry
LATAM
Job ref38909
Post DateMay 22, 2026

About the role:

A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide.

As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business.

Key Responsibilities:

  • Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities
  • Support operational routines related to casino, sportsbook, and other gaming products
  • Track operational incidents and coordinate with internal teams to support resolution processes
  • Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements
  • Monitor platform performance and operational KPIs
  • Validate configurations, content, and operational flows before launches and activations
  • Support operational testing and post-release validations alongside Product and Tech teams
  • Assist in documenting processes, workflows, and operational best practices
  • Identify opportunities to improve user experience and platform efficiency
  • Ensure adherence to internal policies, compliance standards, and local regulations

Requirements:

  • Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments
  • Strong analytical and problem-solving skills
  • Experience monitoring KPIs and operational performance
  • Ability to manage multiple priorities in fast-paced environments
  • Strong organizational and communication skills
  • Experience working cross-functionally with multiple stakeholders
  • Knowledge of digital platforms and online operational environments
  • Advanced or fluent English for daily communication with global teams
  • Availability to work onsite in São Paulo/SP

Nice to Have:

  • Previous experience with online casino and sportsbook operations
  • Familiarity with CRM tools, back-office platforms, or operational systems
  • Understanding of user journeys within iGaming platforms
  • Experience in international or high-growth companies
  • Basic knowledge of operational metrics and data analysis
  • Familiarity with Brazilian betting regulations

What We Offer:

  • Opportunity to join a globally recognized and rapidly expanding iGaming company
  • International and collaborative work environment
  • Exposure to global operations and strategic projects
  • Career growth opportunities within a fast-scaling business
  • Innovative and performance-driven culture
  • Health insurance reimbursement support
  • Dental insurance for employees and dependents
  • 20-day paid contract recess period
  • Birthday Day Off
  • Modern and flexible work environment with no dress code
Hiago Arantes

Hiago Arantes

Recruitment Consultant

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