Human Resources Officer Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €28,000 DOE   About the Company We are a well-established provider of specialised business and commercial services, supporting clients across multiple industries. As part of our continued growth, we are looking for a motivated and detail-oriented Human Resources Officer to join our HR team and support the company’s people operations and development initiatives.   About the Role Reporting to the HR Manager, the Human Resources Officer will support the full employee lifecycle, including recruitment, onboarding, employee relations, training coordination, and HR administration. This role is ideal for someone who is organised, proactive, and eager to grow within the HR field.   Key Responsibilities Act as a point of contact for employee queries and HR-related matters Support the full recruitment cycle, including job postings, screening, interviews, contracts, and onboarding Coordinate employee engagement and termination processes Maintain accurate HR records and employee documentation Assist in drafting HR policies and procedures Liaise with payroll and relevant authorities regarding employee updates Support performance reviews, KPI tracking, and training coordination Assist with employee engagement initiatives, wellness activities, and team events Prepare HR reports and support workforce analytics Support the HR Manager with employee relations matters and conflict resolution   Requirements Minimum A’ Level standard of education At least 1 year of experience in a similar HR role Knowledge of Maltese employment law and local HR procedures Excellent written and spoken English Strong communication and interpersonal skills Highly organised with strong attention to detail Ability to manage confidential information professionally Comfortable working under pressure and meeting deadlines Proficient in Microsoft Office Suite   What’s Offered Competitive remuneration package and progression plan Hybrid working and flexible hours Early finish Fridays (office closes at 2pm) Study leave and sponsorship opportunities Team events, industry events, and training opportunities Supportive and collaborative working environment with mentoring from experienced professionals

Customer Service Agent (Finnish Speaking) Location: Malta | Hybrid Salary: €25,000 – €30,000   About the Role We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.   Responsibilities Support customers in Finnish and English via chat, email, and phone Assist with account queries, verification, deposits, withdrawals, and promotions Review KYC documents and perform security checks Resolve customer issues professionally and efficiently Collaborate with teams such as Risk, Fraud, and Responsible Gaming Maintain accurate records in line with internal and legal requirements Support translation and localisation tasks when needed Contribute to a positive and collaborative team environment   What We’re Looking For Fluent Finnish and English, written and spoken Strong communication and customer service skills Comfortable working shifts, including future night shifts Flexible and motivated to grow within a scaling company Responsible, accurate, and detail-oriented Previous customer support experience is a plus Interest in online gaming or sports betting is an advantage   What’s Offered Hybrid working model Paid onboarding and training in Belgium (flights and accommodation included) Lunch allowance for office days Full reimbursement of office parking costs Growth and development opportunities within a fast-growing company International and supportive work environment

Customer Support Agent ? Location: Fully Remote ? Salary: $9/hour weekdays | $10/hour weekends   About the Role Our client is looking for motivated and professional Customer Support Agents to join a growing remote team. In this role, you will support customers through live chat and email, helping resolve issues while delivering a high standard of customer service in a fast-paced environment.   Responsibilities Assist customers via live chat and email Handle account-related questions and general inquiries Resolve customer issues in a timely and professional manner Escalate complex cases when needed Follow internal procedures and support guidelines Work closely with team leaders and other departments   What We’re Looking For Strong English communication skills Previous customer support experience is preferred Ability to multitask and work under pressure Good problem-solving skills Interest or experience in gaming, betting, or crypto platforms is a plus Reliable internet connection and suitable remote working setup Availability to work weekends and holidays   What’s Offered Fully remote position Flexible and fast-growing work environment $1,000 yearly hardware reimbursement $150 monthly health insurance allowance 14 days paid vacation per year