Fraud Operations Manager Hybrid in Malta Salary up to €70k (DOE) Great benefits with an opportunity to work with a mature and well-known brand   We are hiring a Fraud Operations Manager to oversee fraud risk activity within a digital, high-volume iGaming environment. The role sits at the intersection of operations, risk, and compliance, with responsibility for protecting business integrity through both strategy and hands-on oversight.   >This position involves leading a small team while working closely with multiple internal functions, including compliance, finance, technology, and legal, to ensure fraud controls are embedded across the business. A key part of the role is turning data and operational insights into practical prevention measures and ongoing improvements.   >The successful candidate will be expected to take ownership of fraud monitoring frameworks, enhance detection capabilities, and ensure effective handling of financial risk events such as chargebacks and suspicious activity reviews. There is also a strong focus on maintaining robust reporting standards and supporting wider governance and audit requirements.   >In addition, the role contributes to the development and optimisation of internal fraud tools and rule sets, ensuring they remain effective against evolving threat patterns. Collaboration with external stakeholders such as vendors and regulatory bodies may also be required where relevant.   What we’re looking for Experience leading or supervising within fraud, risk, or similar operational functions(2-4 years) Strong understanding of fraud patterns, investigative thinking, and data-led decision making Ability to manage and develop a small team in a fast-paced environment Exposure to fraud tooling, monitoring systems, or rule-based detection logic Comfortable working across multiple stakeholders and functions Hands-on knowledge of AML and KYC principles Strong analytical mindset with structured problem-solving ability

Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)! The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Portuguese and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays. Benefits and offer: Salary NET $1,000 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.

Job Title: Swedish Customer Service Representative Location: Malta Job Type: Full-time and Hybrid We are seeking a passionate and dedicated Customer Service Representative - Swedish Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our Norwegian-speaking clientele, ensuring a seamless and enjoyable experience for all users. Requirements: Fluency or native proficiency in Swedish with a fluent level of English, both spoken and written. Comfortable working on a flexible shift basis. Previous experience in customer-oriented roles, with a talent for understanding customer needs and delivering optimal solutions (plus-point, but not compulsory!) Exceptional listening skills, an empathetic approach, and a dedication to delivering outstanding service to our players. Strong organizational skills, punctuality, and the ability to find accurate information promptly. Detail-oriented and capable of maintaining a positive attitude even in stressful situations. Openness to constructive feedback and a collaborative team player with the ability to work independently. As a Customer Service Agent, you will be the primary point of contact for our players, assisting them via live chat, email, and phone calls to ensure an excellent gaming experience. Responsibilities: Provide players with timely, personal, and professional solutions that exceed their expectations. Offer support and assistance to players facing difficulties. Educate customers about our products, site features, policies, and promotions. Update customer accounts with relevant information as required. Collaborate with our Fraud and Payments team to address customer queries. Employee Benefits & Offer: €25,000 Gross Salary Private life and health insurance. Health benefits Paid training, no experience required. Company events