Director of Product, Payments (Mandarin) - B2B Restaurant POS - Remote USA.
$150,000 to $180,000 + Equity + Benefits
Remote job
Product industry
North America
Job ref38297
Post DateDecember 17, 2025
About the Company
This opportunity is with a fast-growing, restaurant SaaS leader that has become one of the most influential technology partners for Asian-focused hospitality brands across North America. Since inception, the company has built a comprehensive suite of self-developed products, including POS, ordering, membership, and kitchen display systems, designed specifically to solve operational pain points for modern restaurants. Its platform delivers measurable efficiency gains through real-time menu synchronization, intelligent KDS workflows, and low-commission direct ordering tools that dramatically increase on-channel revenue and customer lifetime value. With more than 9,000 restaurants served across all 50 U.S. states, multiple R&D centers across the U.S. and China, significant funding, and recognition from top-tier investors, the company continues to scale rapidly while maintaining a reputation for innovation, bilingual support, and deep industry expertise.Role Overview
As Director of Product, Payments, you will own the end-to-end payments strategy and execution across platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow/ledger, and cost optimization. You will align payment platform capabilities with restaurant POS needs, ensure reliable money movement, and deliver measurable improvements in authorization, transparency, and unit economics.
What you'll focus on:
- Payment Platform Integrations: Lead collaboration and integrations with payment platforms to deliver a reliable, scalable payment experience.
- Clearing & Settlement: Define payout and settlement standards while driving clear, merchant-facing transparency.
- Financial Reconciliation: Empower reconciliation processes to support accurate closes and audit readiness.
- Fraud & Compliance: Establish a robust risk and compliance framework—including PCI/EMV baselines—to reduce exposure and maintain audit-ready operations.
- Funds Flow & Ledger Platform: Build a high-integrity funds-flow and ledger foundation to support splits, balances, fees, and reporting.
- Cost Optimization: Improve authorization rates and reduce blended costs through policy, routing, and optimization strategies.
What you bring:
- 6+ years in payments, fintech, or retail product; 3+ years leading PMs. Restaurant/POS experience is a plus.
- Strong understanding of acquiring, gateway, clearing, settlement, and card-scheme rules; familiarity with PCI/EMV security baselines.
- Proven ability to define and execute product strategy, align with company goals, and drive market research, competitive analysis, and customer insights.
- Experience integrating with payment platforms such as Stripe or Adyen is a plus.
- Highly data-driven execution and strong cross-functional leadership.
- Exceptional communication and presentation skills; able to convey complex concepts to both technical teams and executives.
- Fluent English; Mandarin proficiency is a must
Robert Gray
VP, Americas
Apply for this job.
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Director of Product, Payments (Mandarin) - B2B Restaurant POS - Remote USA
Remote, North America
$150,000 to $180,000 + Equity + Benefits
About the Company
This opportunity is with a fast-growing, restaurant SaaS leader that has become one of the most influential technology partners for Asian-focused hospitality brands across North America. Since inception, the company has built a comprehensive suite of self-developed products, including POS, ordering, membership, and kitchen display systems, designed specifically to solve operational pain points for modern restaurants. Its platform delivers measurable efficiency gains through real-time menu synchronization, intelligent KDS workflows, and low-commission direct ordering tools that dramatically increase on-channel revenue and customer lifetime value. With more than 9,000 restaurants served across all 50 U.S. states, multiple R&D centers across the U.S. and China, significant funding, and recognition from top-tier investors, the company continues to scale rapidly while maintaining a reputation for innovation, bilingual support, and deep industry expertise.
Role Overview
As Director of Product, Payments, you will own the end-to-end payments strategy and execution across platform partnerships, clearing & settlement, reconciliation, risk & compliance, funds flow/ledger, and cost optimization. You will align payment platform capabilities with restaurant POS needs, ensure reliable money movement, and deliver measurable improvements in authorization, transparency, and unit economics.
What you'll focus on:
Payment Platform Integrations: Lead collaboration and integrations with payment platforms to deliver a reliable, scalable payment experience.
Clearing & Settlement: Define payout and settlement standards while driving clear, merchant-facing transparency.
Financial Reconciliation: Empower reconciliation processes to support accurate closes and audit readiness.
Fraud & Compliance: Establish a robust risk and compliance framework—including PCI/EMV baselines—to reduce exposure and maintain audit-ready operations.
Funds Flow & Ledger Platform: Build a high-integrity funds-flow and ledger foundation to support splits, balances, fees, and reporting.
Cost Optimization: Improve authorization rates and reduce blended costs through policy, routing, and optimization strategies.
What you bring:
6+ years in payments, fintech, or retail product; 3+ years leading PMs. Restaurant/POS experience is a plus.
Strong understanding of acquiring, gateway, clearing, settlement, and card-scheme rules; familiarity with PCI/EMV security baselines.
Proven ability to define and execute product strategy, align with company goals, and drive market research, competitive analysis, and customer insights.
Experience integrating with payment platforms such as Stripe or Adyen is a plus.
Highly data-driven execution and strong cross-functional leadership.
Exceptional communication and presentation skills; able to convey complex concepts to both technical teams and executives.
Fluent English; Mandarin proficiency is a must
Apply now