CRM Manager | iGaming | Hybrid | Philadelphia.
$100,000 - $130,000/year
Hybrid job
Marketing industry
North America, Other
Job ref38733
Post DateApril 15, 2026
CRM Manager
Location: Philadelphia, PA, United States (Hybrid)
Job Type: Full-Time
Salary: $100,000 – $130,000/year
My client is a growing leader in gaming and digital engagement solutions, partnering with operators and brands to drive customer loyalty, retention, and revenue growth through data-driven marketing strategies. With a strong focus on innovation and responsible gaming, they support a diverse and expanding portfolio of clients across the U.S.
We are seeking a CRM Manager to join a collaborative and high-performing marketing team. This role is ideal for someone who thrives at the intersection of analytics, execution, and strategy, and who enjoys managing multiple priorities while delivering best-in-class CRM campaigns.
Position Summary
The CRM Manager is responsible for developing, executing, and optimizing customer relationship management strategies across digital channels to strengthen customer engagement and lifetime value. This role leads end-to-end campaign execution, leverages data insights to inform decisions, and partners closely with internal and external stakeholders to meet client objectives.
The ideal candidate brings strong project management skills, a quantitative mindset, and hands-on experience with CRM platforms in a dynamic, fast-paced environment.
Key Responsibilities
CRM Strategy & Campaign Execution
Qualifications
Why Join?
Location: Philadelphia, PA, United States (Hybrid)
Job Type: Full-Time
Salary: $100,000 – $130,000/year
My client is a growing leader in gaming and digital engagement solutions, partnering with operators and brands to drive customer loyalty, retention, and revenue growth through data-driven marketing strategies. With a strong focus on innovation and responsible gaming, they support a diverse and expanding portfolio of clients across the U.S.
We are seeking a CRM Manager to join a collaborative and high-performing marketing team. This role is ideal for someone who thrives at the intersection of analytics, execution, and strategy, and who enjoys managing multiple priorities while delivering best-in-class CRM campaigns.
Position Summary
The CRM Manager is responsible for developing, executing, and optimizing customer relationship management strategies across digital channels to strengthen customer engagement and lifetime value. This role leads end-to-end campaign execution, leverages data insights to inform decisions, and partners closely with internal and external stakeholders to meet client objectives.
The ideal candidate brings strong project management skills, a quantitative mindset, and hands-on experience with CRM platforms in a dynamic, fast-paced environment.
Key Responsibilities
CRM Strategy & Campaign Execution
- Manage the execution of email, push, and in-app messaging campaigns to support client goals.
- Own campaigns end-to-end, including targeting, segmentation, setup, testing, execution, fulfillment, reporting, and optimization.
- Create and manage personalized messaging modules and automated campaign journeys.
- Develop, launch, and manage promotional campaigns for clients across CRM channels.
- Analyze campaign performance metrics to generate actionable insights and recommendations.
- Continuously optimize CRM marketing programs to improve engagement, retention, and revenue outcomes.
- Support data-driven decision-making across CRM initiatives.
- Manage relationships with CRM software vendors and ensure effective use of CRM technologies.
- Act as a subject-matter resource on CRM tools and digital engagement platforms.
- Stay current on CRM industry trends, best practices, and emerging technologies, applying insights to strategy development.
Qualifications
- Demonstrated hunger for continuous learning and execution in the digital gaming space.
- Strong creative problem-solving abilities paired with analytical rigor.
- Hands-on experience with major CRM platforms, ESPs, and push providers such as Optimove, Braze, Bloomreach, or similar tools.
- Familiarity with online gaming, sports betting, or casino environments is a strong advantage.
- Ability to manage multiple priorities independently while contributing effectively within a team environment.
Why Join?
- You enjoy solving complex problems using data and analytics.
- You naturally ask “why” and enjoy digging deeper to uncover insights.
- You want to grow your skills while learning from experienced leaders in a dynamic industry.
- You have an interest in sports betting, gaming, and/or casino environments.
- You value autonomy and flexibility while also enjoying collaboration and teamwork.
Jaylin Lyles
Recruitment Consultant
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CRM Manager | iGaming | Hybrid | Philadelphia
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$100,000 - $130,000/year
CRM Manager
Location: Philadelphia, PA, United States (Hybrid)
Job Type: Full-Time
Salary: $100,000 – $130,000/year
My client is a growing leader in gaming and digital engagement solutions, partnering with operators and brands to drive customer loyalty, retention, and revenue growth through data-driven marketing strategies. With a strong focus on innovation and responsible gaming, they support a diverse and expanding portfolio of clients across the U.S.
We are seeking a CRM Manager to join a collaborative and high-performing marketing team. This role is ideal for someone who thrives at the intersection of analytics, execution, and strategy, and who enjoys managing multiple priorities while delivering best-in-class CRM campaigns.
Position Summary
The CRM Manager is responsible for developing, executing, and optimizing customer relationship management strategies across digital channels to strengthen customer engagement and lifetime value. This role leads end-to-end campaign execution, leverages data insights to inform decisions, and partners closely with internal and external stakeholders to meet client objectives.
The ideal candidate brings strong project management skills, a quantitative mindset, and hands-on experience with CRM platforms in a dynamic, fast-paced environment.
Key Responsibilities
CRM Strategy & Campaign Execution
Manage the execution of email, push, and in-app messaging campaigns to support client goals.
Own campaigns end-to-end, including targeting, segmentation, setup, testing, execution, fulfillment, reporting, and optimization.
Create and manage personalized messaging modules and automated campaign journeys.
Develop, launch, and manage promotional campaigns for clients across CRM channels.
Analytics & Optimization
Analyze campaign performance metrics to generate actionable insights and recommendations.
Continuously optimize CRM marketing programs to improve engagement, retention, and revenue outcomes.
Support data-driven decision-making across CRM initiatives.
Technology & Vendor Management
Manage relationships with CRM software vendors and ensure effective use of CRM technologies.
Act as a subject-matter resource on CRM tools and digital engagement platforms.
Stay current on CRM industry trends, best practices, and emerging technologies, applying insights to strategy development.
Qualifications
Demonstrated hunger for continuous learning and execution in the digital gaming space.
Strong creative problem-solving abilities paired with analytical rigor.
Hands-on experience with major CRM platforms, ESPs, and push providers such as Optimove, Braze, Bloomreach, or similar tools.
Familiarity with online gaming, sports betting, or casino environments is a strong advantage.
Ability to manage multiple priorities independently while contributing effectively within a team environment.
Why Join?
You enjoy solving complex problems using data and analytics.
You naturally ask “why” and enjoy digging deeper to uncover insights.
You want to grow your skills while learning from experienced leaders in a dynamic industry.
You have an interest in sports betting, gaming, and/or casino environments.
You value autonomy and flexibility while also enjoying collaboration and teamwork.
Join and be part of a forward-thinking organization where innovation, learning, and execution come together to drive meaningful impact and career growth.
Apply nowRemote
Finance Analyst (Remote) - iGaming | Sportsbook | Lottery
Remote, North America
$70,000 - $80,000/year + Bonus
Finance Analyst - iGaming|Sportsbook|Lottery
Location: Remote (Northeast candidates preferred)
Compensation: $70,000 - $80,000/year + Bonus
Travel: Quarterly
Industry Experience Required: iGaming, Sportsbook, and Lottery
Our client, a leading organization within the digital gaming and entertainment sector, is seeking a skilled Finance Analyst to support financial planning, procurement oversight, budgeting, and executive reporting across a growing operation. This is an excellent opportunity for a finance professional looking to expand their analytical impact while working closely with Accounting, department leaders, and senior stakeholders in a dynamic industry.
The ideal candidate has 2-4 years of experience in finance or accounting, thrives in a fast-paced environment, and is eager to contribute to financial structure, process improvement, and operational efficiency. Experience within the iGaming/Sportsbook/Lottery ecosystem is a must.
Responsibilities
Manage the end-to-end purchase order (PO) and check request workflow, ensuring proper coding, documentation, and approval routing.
Prepare variance analyses, maintain budget trackers, monitor spend trends, and support forecast updates.
Assist in preparing financial reporting materials for senior leadership, including summaries, dashboards, and executive presentations.
Partner with Accounting to ensure accurate GL coding, support reclasses and contribute to month-end close activities.
Strengthen internal controls, support SOP development, and identify process automation opportunities.
Contribute to financial dashboard creation and reporting tools that improve organizational visibility.
Qualifications
Bachelor’s degree in Finance, Accounting, Business, or related field.
2-4 years of experience in finance, accounting, budgeting, or operational analysis.
Experience in iGaming, Sportsbook, Lottery industries.
Strong Excel skills and comfort with financial systems (Oracle, NetSuite, etc.).
Experience with procurement or PO workflows is a plus.
Ability to produce executive-ready reporting and presentations.
Experience with Smartsheet and/or presentation software preferred.
Why Apply?
Exposure to senior leadership and cross-functional teams.
A role focused on financial analysis, operational rigor, and process improvement.
Quarterly travel offering valuable in-person collaboration without weekly commute expectations.
We look forward to speaking with you!
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Finance Manager| iGaming | Hybrid | Detroit
Michigan, North America
$120,000 to $150,000
My client is an industry leader in charitable electronic gaming, delivering engaging entertainment experiences that drive meaningful community impact. Operating nationwide, they combine innovation, technology, and responsible gaming practices to create best-in-class products and player experiences.
They are seeking motivated professionals who thrive in a collaborative environment and share their commitment to excellence, integrity, and fun.
Position Summary
The Finance Manager is responsible for overseeing financial operations, reporting, and analysis to support organizational efficiency and strategic growth.
This role manages financial reporting, internal controls, accounting operations, and compliance while partnering closely with executive leadership. The Finance Manager plays a key role in ensuring financial accuracy, streamlining processes, and providing insights that support the company’s long-term objectives.
Key Responsibilities
Financial Reporting
Prepare monthly, quarterly, and annual financial statements and reports.
Ensure accuracy and timeliness of financial statements in alignment with regulatory audit requirements.
Present financial results and insights to executive leadership.
Accounting Oversight
Oversee general ledger activities, account reconciliations, and financial close processes.
Manage accounts payable and accounts receivable transactions.
Ensure adherence to internal controls, accounting policies, and regulatory standards.
Coordinate with external auditors, tax advisors, and financial institutions.
Reconcile credit card statements and enter receipts into the accounting system.
Record intercompany journal entries and adjustments.
Set up and maintain vendor accounts; ensure all W9 forms are current.
Enter and process bills to ensure timely payments.
Utilize QuickBooks for data entry and accounting functions.
Use Expensify to manage employee expense reports.
Assist with monthly, quarterly, and annual reporting, tax filings, and audit-related tasks.
Prepare and file sales tax returns accurately and on schedule.
Administrative & HR-Related Accounting
Coordinate annual health insurance renewals and manage employee open enrollment processes.
Oversee payroll setup, processing, and employee data updates.
Support onboarding and employee exit documentation.
Prepare and file annual 1099 forms.
Assist with insurance renewals and workers’ compensation audits.
Compliance & Risk Management
Maintain strong internal controls and financial governance.
Ensure compliance with federal, state, and industry regulations.
Support audit processes with proper documentation and record-keeping.
Perform SOC audit tasks as required for state regulatory compliance.
Qualifications
Education & Experience
Bachelor’s degree in Finance, Accounting, Business Administration, or related field required.
CPA certification preferred.
5 – 8 + years of progressive finance, accounting, or financial management experience.
Experience with financial operations and financial reporting.
Skills & Competencies
Strong understanding of GAAP and financial reporting standards.
Advanced financial modeling and analytical capabilities.
Proficiency in QuickBooks and Microsoft Excel.
High attention to detail and strong organizational skills.
Excellent communication and presentation abilities; able to translate financial data into actionable insights.
Why Join?
My client offers a collaborative, innovative, and mission-driven environment where creativity and teamwork are encouraged. Your work will directly support charitable causes and help shape the future of the charitable gaming industry. They foster a supportive culture where your contributions make a meaningful impact.
Apply now