Head of Payment Service Providers (PSPs) Location: Open to Canada (relocation provided), Cyprus, Barcelona, or Dubai Compensation: $200,000 - $220,000 (CAD) + 100-130% Bonus  Our client is looking for a highly commercial, hands-on Head of Payment Service Providers (PSPs) to own and drive global payments strategy and execution. The right fit is someone who has personally negotiated PSP contracts, onboarded payment providers, managed payment performance, resolved operational issues, optimized processing costs, and built payment coverage across multiple markets. You should be equally comfortable discussing payment routing logic with product and technology teams as you are negotiating commercial terms with acquirers, gateways, wallet providers, and alternative payment methods. What You'll Be Doing Own relationships with global PSPs, acquirers, gateways, card processors, wallet providers, and alternative payment providers. Lead commercial negotiations, pricing reviews, contract renewals, and service-level discussions. Identify and onboard new PSPs to improve coverage, conversion, and redundancy. Drive optimization of processing costs, approval rates, and payment success metrics. Build and execute PSP strategy across multiple international markets. Develop and launch new payment methods and products. Drive automation initiatives across payment operations and reconciliation processes. Work closely with Finance, Product, Compliance, Risk, Treasury, and Technology teams. What We're Looking For Understanding of payments within gaming, gambling, fintech, crypto, or other high-risk industries Significant experience managing Payment Service Providers (PSPs) directly Deep understanding of global payment ecosystems, including cards, wallets, APMs, acquiring, gateway providers, and local payment methods Strong commercial negotiation experience with PSPs and payment partners. Track record of improving payment performance, coverage, and provider diversification Strong leadership experience managing operational and technical teams Hands-on approach with a willingness to get involved in day-to-day execution Experience across both regulated and more challenging international payment markets Experience leveraging automation and AI within payment operations Why Join? Join a globally recognized market leader in iGaming Own a business-critical payments function with real influence Work with senior leadership on international growth initiatives Significant autonomy and visibility Opportunity to build a truly global payments ecosystem  

Head of VIP & Loyalty Location: Remote (North America and Europe) Compensation: $130,000/base (USD) + Bonus + Equity Our client is a fast-growing online gaming company redefining how players engage with casino entertainment across North America.  We are seeking a Head of VIP & Loyalty to join the leadership team and own the strategy, execution, and evolution of VIP and loyalty programs. This role is ideal for a commercially minded, player-first leader who thrives at the intersection of hospitality, analytics, and retention strategy in a fast-paced gaming environment. Position Summary The Head of VIP & Loyalty is responsible for developing and scaling VIP, loyalty, and high-value player strategies that drive long-term retention, profitability, and player satisfaction. Reporting directly to the General Manager, this role owns the lifecycle, engagement, and value of the company’s most important player segments while building a scalable VIP and loyalty framework to support growth. The ideal candidate brings a strong balance of relationship management, commercial decision-making, and data-driven thinking, with hands-on experience managing high-value players in online gaming environments. Key Responsibilities Own the end-to-end VIP strategy and lifecycle management for high-value and emerging VIP players Develop segmentation frameworks to identify, grow, and retain VIP players Create personalized experiences that strengthen engagement, retention, and long-term loyalty Monitor player value, profitability, retention, and lifetime performance Partner with CRM and Product teams to evolve loyalty, rewards, and engagement programs Design benefits, experiences, and promotional frameworks that drive sustainable player value Establish reinvestment frameworks and player treatment guidelines Evaluate offer effectiveness, promotional efficiency, and player profitability Balance premium player experience with responsible commercial decision-making Champion exceptional service standards for VIP and high-value players Partner cross-functionally with Customer Support, Payments, Risk, Product, and Analytics teams to remove friction across key player journeys Lead, develop, and scale the VIP team while setting performance standards and operating processes Act as a key advocate for the voice of the player within the leadership team Qualifications 5+ years of experience in VIP, loyalty, CRM, or player development roles Background in online casino, iGaming, sports betting, sweepstakes, or social casino Strong understanding of player retention, engagement, and lifecycle management Proven experience managing high-value player segments Strong analytical, commercial, and strategic decision-making skills Excellent communication and leadership capabilities Why Join The Team? You enjoy building meaningful, long-term player relationships You thrive in roles that blend hospitality, analytics, and commercial strategy You want ownership and influence within a growing gaming business You value autonomy, leadership impact, and cross-functional collaboration You believe loyalty is earned through exceptional experiences and thoughtful engagement

Compliance Analyst Location: Toronto, ON (Hybrid) Salary: $70,000 - $85,000 CAD About the Role We are looking for a detail-oriented and proactive Compliance Analyst to join a fast-growing, global digital entertainment business. In this role, you will play a key part in supporting regulatory compliance efforts, strengthening internal policies, and helping mitigate risk across the organization. You’ll collaborate with a dynamic Legal & Compliance team and work cross-functionally with departments such as Product, Marketing, Finance, and Technology to ensure adherence to applicable laws and industry standards. Key Responsibilities Assist in maintaining and enhancing Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) policies and procedures Monitor transactions for suspicious activity and support reporting obligations in line with regulatory requirements Draft, review, and update internal policies and procedural documentation Track regulatory developments and support implementation of necessary changes Prepare compliance reports and regulatory submissions Conduct compliance audits and identify areas for improvement Support the development and maintenance of AML/KYC frameworks Deliver compliance training and help build awareness across teams Assist in developing internal controls to identify and mitigate risks Contribute to privacy compliance initiatives, including privacy impact assessments (Canada-focused, particularly Ontario and Alberta) Provide day-to-day operational and administrative support to the Legal & Compliance function What You Bring Bachelor’s degree in Business, Finance, Law, or a related field Experience in compliance, risk, or regulatory environments Strong understanding of AML/CTF frameworks and compliance best practices Experience drafting policies, procedures, and conducting compliance audits Knowledge of Canadian privacy regulations (especially Ontario and Alberta) Excellent analytical and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Strong written and verbal communication skills Proficiency in Microsoft Excel and PowerPoint Experience in regulated digital industries (e.g., fintech, online platforms, or gaming) is an asset. Why Join Us? Competitive salary and benefits package Opportunity to work in a high-growth, innovative industry Exposure to global regulatory frameworks and cutting-edge digital products Collaborative and fast-paced team environment Career growth and professional development opportunities If you're looking to build your compliance career in an exciting and evolving industry, we’d love to hear from you!