We are looking for an Azure & DevOps Cloud Engineer to help manage and enhance our client's Microsoft Azure platform across development, staging, and production environments. Working closely with their engineering teams, you will play a key role in ensuring the company's cloud infrastructure is secure, scalable, reliable, and easy to deploy. This is a hands-on role suited to someone who enjoys infrastructure engineering, automation, continuous improvement, and collaborating with developers to deliver software efficiently and safely. Responsibilities: Design, deploy, and maintain Azure infrastructure across development, staging, and production environments. Ensure the cloud platform remains highly available, scalable, reliable, and performs efficiently. Administer core Azure services, including App Services, Virtual Machines, Storage Accounts, networking, and identity management. Build, maintain, and optimise CI/CD pipelines to support reliable software deployments. Automate infrastructure provisioning and configuration using Infrastructure as Code. Monitor platform health by maintaining logging, alerting, and observability through Azure Monitor, Application Insights, Log Analytics, and related Azure services. Investigate and resolve infrastructure, deployment, networking, and performance-related issues. Apply Azure security best practices, including RBAC, Managed Identities, Key Vault, secrets management, and network security controls. Configure and manage Azure networking components such as VNets, private endpoints, DNS, firewalls, and routing. Continuously review cloud usage to improve cost efficiency, resource utilisation, and overall platform performance. Participate in incident management, root cause investigations, and the implementation of preventative improvements. Keep the Azure environment aligned with current best practices by adopting platform enhancements, security updates, and new Azure capabilities where appropriate. Requirements: A minimum of 3 years of experience working with Microsoft Azure in a Cloud Engineer, Infrastructure Engineer, Systems Engineer, or DevOps position. Proven experience deploying, configuring, and supporting Azure-based infrastructure. Strong understanding of Azure services, including App Services, Virtual Machines, Storage, Networking, and Identity services. Experience building or maintaining CI/CD pipelines using Azure DevOps, GitHub Actions, or comparable tools. Hands-on experience with Infrastructure as Code using Terraform, Bicep, or ARM Templates. Solid knowledge of Azure networking concepts, including VNets, subnets, private endpoints, DNS, firewalls, and routing. Experience monitoring production environments, troubleshooting technical issues, and improving platform performance. Good understanding of cloud security, including identity and access management, secure networking, and secrets management. Experience supporting live production systems and responding to technical incidents.

The Responsible Gaming Analyst is responsible for identifying and assessing customers who may be at risk of gambling-related harm, determining appropriate protections and monitoring outcomes. The role reviews behavioural, transactional and customer interaction data, applies risk-based decisions and coordinates required actions with Customer Support or other authorised customer-facing teams.   This role will support the establishment of effective Responsible Gaming processes, consistent interventions and a sustainable approach to customer protection. This is a hands-on operational role requiring sound judgement, attention to detail and the ability to make timely, evidence-based customer protection decisions.   Responsibilities: Identify and assess gambling risk. Determine and coordinate customer protections. Deliver effective and compliant responsible gaming operations. Support operational excellence and team capability.   Requirements: Proven experience in responsible gaming, customer risk, AML, graud or similar. Working knowledge of gambling harm indicators, customer vulnerability, affordability, self-exclusion and customer intervention principles. Ability to analyse interaction data and identify changes or patterns that may indicate increased risk. Ability to make customer protection decisions and document the rationale for those decisions.

The Customer Service Agent will be responsible for handling customer queries and support requests online, delivering a helpful, accurate, and compliant service experience across registration, KYC, deposits, withdrawals, gameplay, bonuses, complaints, and responsible gambling interactions.   This role is expected to work confidently across channels — including email and live chat. The role will work closely with the Customer Service Lead and, where relevant, CRM & Loyalty, Risk & Compliance, and Payments, to resolve customer queries efficiently while maintaining our client's service standards.   Responsibilities: Respond to customer queries across channels — including email and live chat — accurately, professionally, and within agreed service level targets Resolve queries across registration, KYC, deposits, withdrawals, gameplay, bonuses, and general account support Escalate complaints, responsible gambling concerns, and higher-risk cases to the appropriate team promptly and correctly Apply responsible gambling, AML, and data privacy protocols correctly in every customer interaction   Requirements: Experience in a customer service or customer support role, ideally within iGaming, digital entertainment, fintech, or another regulated digital business Strong written and verbal communication skills, with the ability to work confidently across multiple channels including email and live chat Understanding of, or willingness to be trained on, responsible gambling, KYC/AML, and complaints handling requirements