Pentasia are supporting a rapidly growing B2B Provider in their search for a Casino Executive. The successful candidate will manage daily casino game releases and optimisation, coordinate promotions and roadmaps, and use performance and market insights to improve game positioning across multiple platforms.   Responsibilities & tasks : Execute daily game releases: set up new games, perform testing, and ensure correct placement within the relevant categories. Continuously update game ordering and positioning across all managed casinos, based on performance and product guidelines. Assist in building monthly roadmaps by providing operational input, game suggestions, and promotional ideas. Track and follow up on roadmap execution with clients: game launches, promotions, tournaments, and ensure timelines are respected. Monitor competitors and market trends daily (new games, top performers, promotions) and actively share actionable insights with the product team.   Experience required : 1+ years of experience in online casino department Strong understanding of casino game types, games mechanics, features, and player incentives. Strong interest in casino products (slots, crash games, table games, live casino) Experience with casino platforms and CMS tools Experience working with cross-functional teams (CRM, Risk, Product). Ability to work in a fast-paced, high-growth environment with a hands-on and analytical approach. Experience in African markets or emerging markets (Latam, Asia)   Imperative skills (people skills, know-how) : FR Language EN Language    Secondary skills (people skills, know-how) : Strong organizational skills and ability to manage priorities Effective communication with diverse clients Ability to adapt the product to different markets Flexible and collaborative mindset Strong team spirit and support for colleagues     If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

Pentasia are supporting an international operator in their search for a FastTrack CRM Manager. In this role, you will serve as the global expert on the FastTrack CRM platform, leading its implementation, optimization, and adoption across markets. You will drive CRM strategy and execution by leveraging data and analytics to deliver personalized customer experiences and improve engagement and retention. You will collaborate cross-functionally to ensure alignment, maintain data integrity, and continuously enhance CRM processes in line with industry best practices.   Core Responsibilities • Serve as the subject matter expert for the FastTrack CRM platform • Lead the global implementation, optimization, and standardization of FastTrack • Train and support CRM teams on tools, processes, and best practices • Develop and execute CRM strategies for sports betting and casino operations • Use data and analytics to drive personalized customer engagement and retention • Extract, analyse, and report on CRM data to generate actionable insights • Collaborate with cross-functional teams and support local market adaptation • Continuously improve CRM processes, tools, and strategies based on industry trends   Experience / Requirements • 3+ years experience in iGaming CRM / retention • Hands-on experience with FastTrack CRM • Strong understanding of:  - bonus mechanics  - wagering requirements  - player segmentation • Experience managing multi-channel campaigns:  - Email  - SMS  - push notifications  - onsite messaging • Strong analytical mindset   Nice to have • SQL or data analysis skills • Experience with sportsbook & casino products • Experience working with VIP programs     If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

Pentasia are supporting an iGaming operator in their search for a Danish-speaking CRM Manager to lead and own their CRM strategy in the Danish market. In this role, you will manage and support a team of two CRM Executives, working across three verticals - Casino, Live Casino, and Sports - and three different brands in a rapidly growing market. As CRM Manager, you will be responsible for overseeing the day-to-day operations of the CRM team, ensuring all activities align with our brand vision and strategic goals. You will work closely with the VIP Manager, Senior CRM Manager, and Country Manager to deliver high-performing campaigns and promotions that drive customer activity, retention, and loyalty. Responsibilities • Leading, mentoring, and supporting the CRM team • Planning and executing engaging, data-driven campaigns and offers • Collaborating with key stakeholders across the business • Managing and coordinating CRM-related projects together with the wider CRM team • Analysing performance data to continually optimize customer communications Skills & Requirements • Experience in CRM • Experience of managing a team • Strong understanding of the global online gaming landscape • Solid understanding of bonus types, mechanics across the customer lifecycle in sportsbook & casino • Strong numerical and analytical skills, with the ability to use a range of data insights & sources to tell a compelling story • Willing to think out of the box to deliver top tier engagement • Fluency in Danish is a must.   If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com