Responsible Gaming Specialist (Swedish Speaking) Location: Sliema, Malta   I’m hiring on behalf of a well-established iGaming company that’s expanding its Responsible Gaming team. We’re looking for a Swedish-speaking RG Specialist to join their Malta office. This is a great opportunity for someone who wants long-term career growth within a stable, international organisation.   Role Overview In this role, you’ll be responsible for monitoring player activity, identifying potential risks, and ensuring players receive the right level of support. You will review accounts, analyse behavioural and transactional patterns, speak directly with customers when needed, and implement responsible gambling measures.   Key Responsibilities Monitor player behaviour using internal tools Conduct proactive and reactive account reviews Assess risk levels based on activity and transactions Contact players via phone, email, or chat Recommend and apply RG measures (limits, exclusions, etc.) Handle escalated or complex RG cases Document interactions and prepare follow-up reports Work with internal teams to improve processes and policies   Requirements Native or fluent Swedish + strong English Minimum 1 year of experience in Responsible Gaming, Risk, or Customer Support within iGaming CS profiles with solid RG exposure are welcome! Understanding of responsible gambling regulations Strong communication skills and ability to handle sensitive situations Detail-oriented and confident with documentation Comfortable working shifts (including evenings/weekends)   What’s Offered Salary €32k Private health insurance Wellbeing allowance Weekly office breakfast Regular social events Relocation support (if needed)

Customer Service Team Lead (Swedish/Norwegian Speaking)   Salary: €32,000–€40,000 DOE + Bonus + Benefits Location: Malta   We’re supporting a well-established, fast-growing iGaming operator in Malta in their search for a motivated Customer Service Team Lead (Swedish Speaking) to guide, develop and inspire a high-performing CS team.   Key Responsibilities: • Build and hire a proactive, high-quality team with strong performance standards • Coach, mentor, and upskill team members to drive continuous improvement • Conduct regular quality reviews and 1:1 development meetings • Collaborate closely with wider CS teams to ensure optimal scheduling and coverage • Analyse and report on team performance daily, weekly and monthly • Plan engaging team activities and events to maintain motivation • Ensure strict adherence to AML, Fraud, Compliance and Responsible Gaming procedures • Manage resources assertively to maintain efficiency and high service standards • Uphold brand values and ensure all customer interactions reflect company culture • Provide clear expectations, structured feedback and ongoing support • Develop individual performance plans with measurable goals   What We’re Looking For: • A natural leader with exceptional communication and interpersonal skills • Strong background in Customer Experience, including email and live-chat support • Solid understanding of sports betting, casino and the broader iGaming environment • Experience or knowledge in payment processes is an advantage • A proactive, solutions-focused team player who is seen as a “go-to” person • High attention to detail, strong work ethic and confidence in sharing ideas • Flexibility to work in a shift-based rotational environment • Native-level Swedish/Norwegian 

Engineering Team Manager – iGaming Payment Platforms   Form part of an international iGaming organisation Lead high-impact engineering teams across the payment platform Drive technical strategy, scalability, and product excellence   Hybrid in Stockholm Full-time, Permanent Salary: Circa €100K (depending on experience)   A leading and well-established iGaming company is seeking an Engineering Team Manager to oversee technical strategy and execution across platform and payment domains. This is a senior leadership opportunity for someone who thrives in high-traffic, performance-critical environments and is passionate about building resilient systems, scalable architectures, and high-performing engineering teams.   This role combines hands-on technical competence with strategic leadership. You will shape technical direction, mentor engineering teams, and collaborate closely with product, compliance, and payment stakeholders to deliver best-in-class gaming experiences.   Your Role Set the technical vision and engineering roadmap across multiple product and payment platform verticals Lead, mentor, and scale engineering teams across backend, integration, frontend, and DevOps Guide teams responsible for secure, stable, and compliant payment flows across markets and providers Partner closely with senior product and business stakeholders to translate requirements into scalable, high-availability technical solutions Drive excellence in code quality, architecture, test automation, and operational reliability Establish engineering best practices across development, testing, deployment, and incident management Build and maintain relationships with internal stakeholders and external payment partners Promote a culture of accountability, ownership, continuous improvement, and technical innovation Oversee hiring, capability development, and performance management for hybrid and distributed teams   What You Bring 8+ years of hands-on software engineering experience, including at least 2+ years in technical leadership or engineering management Strong understanding of payment integrations, APIs, and transaction-processing systems (advantageous but not mandatory) Proven ability to manage and scale engineering teams in complex, high-availability environments Deep knowledge of modern engineering practices, including microservices, CI/CD, cloud infrastructure, and event-driven architecture (Kafka, Redis, or similar) Experience working within agile, product-led organisations Strong communication skills and ability to collaborate across technical and business domains Structured, proactive mindset with a drive to simplify, optimise, and improve engineering processes Background in iGaming, fintech, sports betting, or other high-throughput transaction systems is strongly preferred