Pentasia is actively looking for Game Presenters (Relocation to Armenia)!   The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Korean and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays.   Benefits and offer: Salary NET €3,500 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.

Customer Support Executive Role Overview This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention. This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations. Key Responsibilities Proactively contact users through outbound calls and other outreach channels Communicate promotions, campaigns, and special offers to customers Resolve customer incidents, queries, and support tickets efficiently Support account activations, verifications, and related processes Manage daily operational queries and user requests Drive customer engagement and retention through direct interaction What we are looking for Previous experience in a call center, customer support, or gaming operations environment Comfortable managing high volumes of customer interactions Strong verbal and written communication skills Commercially aware with a customer-focused mindset Results-driven with a proactive approach to user engagement

Sportsbook Operations Specialist Location: Philippines, Manila Type: Full-time Work setting: On-site   About the Company Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.   The Role We’re looking for a data-driven Sportsbook Operations Specialist to support daily sports betting operations and drive revenue growth. This role combines sports knowledge, numerical analysis, and campaign execution in a fast-paced environment.   Key Responsibilities Develop and execute revenue growth strategies to improve GGR through odds, margins, and risk management Manage daily sports betting operations, including odds setting, risk management, and promotional campaigns Design and run targeted sports betting campaigns to increase engagement and revenue Analyze performance data using Excel (SUM, AVERAGE, VLOOKUP, IF) and prepare reports Monitor major Philippine sports events (PBA, UAAP, MPBL) and relevant international leagues Extract actionable insights from betting data, player behavior, and market trends Coordinate with internal teams, vendors, and customers to support smooth operations Identify improvement opportunities and propose data-driven solutions   Requirements Experience in sports operations or sports betting campaign management Strong numerical skills and a data-driven mindset Solid knowledge of Philippine sports and passion for sports news Proficiency in Excel and basic data analysis Clear and confident communication skills Proactive, positive attitude and ability to work in a fast-paced environment   What’s Offered Competitive salary Opportunity to work in a fast-growing sports betting environment Collaborative team environment with room for professional growth