We're a global people business - the leading recruitment consultancy in iGaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 14,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Hiring specialists of hard-to-reach candidates? You've come to the right place - we're the world's Leading recruitment consultancy for iGaming employers
Expanding or scaling up? Our talent services - including Recruitment process outsourcing (RPO) and project-based services - are a game-changer for growth.
Pentasia believes in building more diverse, equitable and inclusive workplaces. That starts with our own team, a group of 80+ individuals from a wide range of backgrounds and over 20 nationalities. Together, we use our influence to advocate for greater diversity, equity and inclusivity within our industries.
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Pentasia believes in building more diverse, equitable and inclusive workplaces.
Market Manager - Arabic Speaking
Hybrid, Malta
About the Role
We are launching a new online casino and sports betting brand aimed at Arabic-speaking customers, with a primary focus on the GCC region and the potential to expand into other Arabic-speaking markets. This is a true zero-to-one opportunity.
We are looking for a Market Manager to be the cornerstone of this brand - the person who takes it from an idea to a living, growing business. You will own the day-to-day development of the brand across acquisition, promotions, customer support, and site operations, working closely with our central functions (product, customer support, design, payments, and CRM) to bring everything together.
This role is ideal for someone entrepreneurial who wants the autonomy of building a brand from scratch, with the backing, infrastructure, and resources of an established operator behind them.
What You'll Do
Own the brand’s Arabic voice, positioning, and content
Drive customer acquisition with internal teams and partners
Plan and execute promotions and CRM campaigns
Manage site content, localisation, and user experience
Support Arabic-speaking customers in the early phase
Track performance and optimise key KPIs (acquisition, retention, NGR)
Who You Are
Fluent in Arabic and English
Experience in iGaming (casino, sportsbook, or both)
Hands-on and entrepreneurial - comfortable building from scratch
Able to balance strategy and execution
Based in Malta or open to relocating
Nice To Have
Knowledge of GCC markets
Experience with affiliates / partnerships
Background in launching new brands or markets
If you are an Arabic speaker with experience in the iGaming industry working as a Marketing Manager and looking for a unique opportunity to build a brand from scratch then Apply Now or email me directly at: chrysavgi.patera@pentasia.com
An established iGaming business is looking to hire a Head of Fraud and Payments. The successful candidate will be responsible for a comprehensive audit of all existing fraud and payments rules, processes, and tool configurations, identify gaps and inefficiencies, and drive both the redesign and the end-to-end implementation of improvements. This means digging deep to gain misunderstanding of the domain and rolling up their sleeves alongside the team - actively verifying that rules are correctly configured in the tools, that processes are documented and followed on the floor, and that changes are implemented as intended.
Main Duties & Responsibilities:
Conduct a thorough, end-to-end audit of all existing fraud and payments rules, processes, workflows, and tool configurations
Design an improvement plan that prioritizes low hanging fruits and the 20% of effort with 80% of value.
Ensure every change is fully implemented and working before sign-off — not just documented
Build a function that is not dependent on any one individual: clear rules, well-documented processes, and a team that is developed to operate with increasing autonomy
Personally validate rules and process changes directly within fraud and payments tools, checking that configurations are correct, that logic fires as expected, and that the team’s day-to-day operational experience reflects the intended design
Work hands-on alongside the Fraud and Payments teams on a day-to-day basis — close enough to understand what is happening operationally, not just what is being reported
Manage and develop the Managers and Team Leads: set clear expectations, give regular direct feedback, and build their capability to make sound decisions independently
Conduct fraud risk assessments on existing and future business streams, taking personal ownership of the quality and depth of findings rather than delegating conclusions and actions
Manage operational resourcing of current and future Fraud and Payments teams, ensuring capacity and capability are matched to business needs
Work closely with AML, CS, Compliance and other departments — contribute actively to resolving shared challenges or opportunities, not just act as a point of escalation
Skills & Qualifications:
Pragmatic and resourceful — focused on what works, not on what looks good on paper
Able to simplify complex processes and produce clear, structured guidance the team can follow
Willing to do the work personally, not just direct others to do it
Excellent communication skills both verbally and written
Comfortable making trade-off decisions and taking calculated risks
Detail-oriented and thorough — not satisfied with surface-level explanations or assumptions that have not been tested
Direct, hands-on experience with fraud and risk tools: has personally configured rules, tested logic, and reviewed queues — not only managed people who do
Organisational skills and ability to work on own initiative.
Committed to developing their team: builds capability and frameworks over time so that people become more independent, not more reliant on the manager
Strong analytical capabilities
Combines structured thinking with a practical eye: able to design a process correctly and verify that it works as intended in practice
Knowledge & Experience:
5+ years of experience in a risk management, fraud investigation, fraud operations, risk operations or similar role
Previous manager-level experience in a Fraud/Risk/AML role from within gaming, with a demonstrable track record of staying hands-on with tools and processes rather than managing purely at a distance
Experience writing effective manuals and guidance
Proficiency in using Microsoft Office Suite
Benefits:
Private Health Insurance
Monthly Fitness Subsidy
We are looking for a Head of AI to lead the rollout of Generative AI initiatives across a global organization. This role is focused on turning AI opportunities into practical, production-ready solutions that deliver measurable business value.
Main Responsibilities:
Lead a cross-functional Gen AI team, setting priorities, removing blockers, and ensuring delivery.
Own and manage the Gen AI adoption roadmap from idea generation to production rollout.
Assess and prioritize AI use cases based on business value, feasibility, and implementation effort.
Make informed technical decisions around LLMs, RAG, AI agents, enterprise AI platforms, build-vs-buy options, and production readiness.
Coordinate stakeholders, dependencies, risks, and delivery timelines across multiple teams.
Report progress, outcomes, and ROI to senior stakeholders.
Lead change management and adoption strategies to ensure AI solutions are successfully embedded across the business.
Desired experience:
Strong practical understanding of AI/ML and Generative AI technologies.
Technology delivery experience, including AI/ML or complex technical projects delivered into production.
Experience leading technology adoption and change management in complex organizations.
Familiarity with LLMs, prompt engineering, RAG, AI agents, and enterprise AI platforms.
Strong stakeholder management, communication, prioritization, and decision-making skills.
Delivery-first mindset with a focus on shipping working solutions.
Complex equations and statistical models might not sound to most people like the most entertaining thing in the world, but without it, iGaming content would be a hell of a lot more boring.
No one wants to play a game where you always win or always lose, or where the potential gameplay options are boring and one note.
If you’re going to avoid that, you need experts in mathematics.
Many operators would, if they’re honest, rather do without gambling affiliates. There are clear risks to outsourcing marketing and the lack of direct control over the messaging for your company can be disconcerting.
It’s never been more challenging to be an online gambling operator than in 2026. Whether you are expanding into the shrinking number of high-potential new markets globally or attempting to carve out a market-share in one of the many established regulated environments, competition is fierce.