What is a Fraud Analyst? 

A Fraud Analyst monitors, investigates, and prevents fraudulent activity across online gaming platforms.  

Think of them as digital detectives - scanning through mountains of player data, analysing transaction patterns, and identifying anything that looks… off. 

In iGaming, that could mean bonus abuse, multi-accounting, account takeover, stolen payment details, or suspicious betting patterns. It’s not just about catching the “bad guys” - it’s about safeguarding the platform, players, and the company’s reputation. 

This is a role where you’ll need sharp attention to detail, strong instincts, and a solid understanding of both player behaviour and digital systems. 

Where It Sits in the Business 

Fraud Analysts usually sit within the Risk, Compliance, or Payments team. In some companies, they’re closely aligned with Customer Service, Security, or even Tech/BI teams. 

They’ll typically report to a Fraud or Risk Manager, or Head of Compliance, and collaborate with: 

• Customer Support (to flag and freeze suspicious accounts) 
• KYC and AML teams (where fraud overlaps with regulatory risk) 
• Payments teams (especially when it comes to chargebacks or card fraud) 
• Legal and Regulatory 
• Product and Tech (for system improvements or alerts) 

In short: they’re connected across the business and often act as the first line of defence. 

 

Why This Role Matters 

In iGaming, fraud isn’t just inconvenient - it can be costly, both financially and reputationally. Left unchecked, it affects player trust, risks licence breaches, and attracts the attention of regulators. 

 

Fraud Analysts help businesses: 

• Prevent revenue loss from chargebacks and bonus abuse 
• Maintain compliance with licence conditions 
• Protect genuine players from account takeovers or scams 
• Improve processes to detect fraud faster and more accurately 

 

They’re not just there to catch issues - they’re there to prevent them. And in today’s landscape, that’s a huge value add. 

 

What Fraud Analysts Do: Core Responsibilities 

Every day can be different, but here are some of the key tasks: 

• Monitor transactions and gameplay data for suspicious activity 
• Investigate flagged accounts and behaviours 
• Identify patterns in multi-accounting, collusion, or bots 
• Liaise with customer support to review and lock accounts 
• Handle fraud-related chargebacks and escalate where needed 
• Collaborate with compliance and AML teams on linked risks 
• Update rules in fraud detection systems and tools 
• Document investigations and report findings 
• Suggest improvements to tools or processes 

It’s a mix of reactive investigation and proactive prevention. 

 

Inside iGaming: What Makes This Role Unique 

Fraud is a challenge in every online business, but in iGaming it comes with a few twists: 

• Bonus abuse is a constant threat – fraudsters love free spins and deposit matches 
• Payment fraud is complicated – cards, wallets, crypto… it’s all in play 
• Regulated markets mean strict reporting and action timeframes 
• Volume – you’re dealing with thousands of transactions daily, across markets and platforms 
• Player psychology – understanding how legitimate and illegitimate players behave is crucial 

You’ll also need to work within multiple systems: internal CRMs, third-party fraud detection platforms, KYC tools, and databases. 

 

Career Path: Where Fraud Analytics Can Take You 

Fraud is a great space to grow in. Many start as Fraud Analysts or Risk & Fraud Assistants, then work their way up: 

• Senior Fraud Analyst 
• Fraud/Risk Team Lead 
• Fraud & Payments Manager 
• Head of Risk, Compliance or Fraud Prevention 

Some move laterally into AML/KYC, compliance, or cybersecurity roles. Others develop strong BI skills and transition into data science or analytics. It’s a role that gives you insight across the business. 

 

Salary Guide 

This varies by region and level, but roughly: 

• Junior/Entry-Level: £25,000 – £35,000 
• Mid-Level (2–5 years): £35,000 – £50,000 
• Senior/Lead: £50,000 – £70,000+ 

In markets like Malta or Gibraltar, salaries are often competitive and may include bonuses for performance or out-of-hours availability. 

 

What Employers Look For 

Must-haves: 

• Analytical mindset and sharp attention to detail 
• Experience with fraud detection tools (e.g. SEON, ThreatMetrix, Iovation) 
• Comfortable with data – Excel, SQL, or BI dashboards 
• Understanding of iGaming fraud risks (bonus abuse, bots, etc.) 
• Ability to document investigations clearly 

Nice-to-haves: 

• Experience with regulated markets (UKGC, MGA, etc.) 
• Knowledge of AML and KYC processes 
• Additional languages (especially for multi-market support) 

 

To stand out? 

Showcase examples of where you’ve built or improved processes—not just spotted fraud, but made the business better at preventing it. 

 

Pros and Cons 

Pros: 

• Clear purpose – you’re protecting people and the business 
• Fast career progression with the right attitude 
• Highly transferable skills (fraud, risk, compliance, data) 
• Varied work – no two investigations are quite the same 

Cons: 

• Can be reactive – some days are pure fire-fighting 
• High volume of data and alerts 
• Not always recognised as a revenue driver (even though you protect it!) 
• May involve weekend or shift work in some companies 

 

Advice from the Experts 

“Great fraud analysts are curious, persistent, and never assume they’ve seen it all. The fraudsters evolve constantly, so you need to stay one step ahead.” 

Senior Risk Manager, iGaming 

 

“Fraud roles are one of the best entry points into the iGaming industry if you’ve got an analytical mindset. We see people progress quickly when they take the initiative to learn the wider business - those who ask the right questions, understand the player journey, and build cross-functional knowledge often move into senior roles, compliance, or even product.” 

Kerry Gillitt, Head of Practice - Professional Services 

 

How to Get Started / Hire for This Role 

Looking to break into fraud prevention? 

We regularly place junior and mid-level Fraud Analysts across the iGaming industry. Get in touch to explore open roles or talk through your background, or submit your CV here. 

Hiring for your fraud team? 

Whether you need someone with strong data skills, regulatory knowledge, or just the instincts to sniff out trouble, we can help you find the right fit. 

Contact: kerry.gillitt@pentasia.com