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General Manager  Location: Botswana | Full-time | Relocation required About the Opportunity An established sports betting and iGaming business is looking to appoint a General Manager to lead and develop its operation in Botswana. The business is currently at an early stage of development, with a small local structure and a combination of retail, technology and external operational support. The successful candidate will play a key role in building the foundations of the operation, establishing processes and controls, and driving its growth. This is a hands-on leadership role for someone comfortable working in a developing business and being directly involved in both the strategic and day-to-day operational aspects of the market. The Role As General Manager, you will have overall responsibility for the Botswana operation, combining operational leadership with commercial and business development responsibilities. You will manage the existing operation while building the structure, processes and capabilities required to scale the business across both retail and online iGaming channels. Key Responsibilities Lead the day-to-day operation of the business and oversee the existing retail network. Manage and evaluate the HHT/terminal operation, identifying opportunities for improvement and future expansion. Oversee and develop the online iGaming operation, including sportsbook and casino activities. Lead and develop the local team, establishing clear objectives, processes and accountability. Manage relationships with external agencies, suppliers and partners and ensure effective delivery. Establish and improve operational processes, controls and performance reporting across retail and online operations. Take responsibility for budgets, costs, profitability and P&L. Monitor commercial performance and identify opportunities to grow revenue and improve efficiency. Develop the commercial and operational strategy for the market and identify new growth opportunities. Build a professional and scalable operating structure as the business grows. Work closely with relevant stakeholders to ensure the operation develops effectively and in line with business objectives. The Ideal Candidate The ideal candidate will have: Strong experience in sports betting and/or iGaming operations. Practical experience across retail betting and online operations. Good understanding of sportsbook, casino, customer and operational processes. Experience managing teams, suppliers and external partners. Strong commercial understanding, including budgets, profitability and P&L. Experience working within smaller, developing or fast-growth organisations. An entrepreneurial, hands-on and results-oriented approach. The ability to build processes and structure where these are not yet fully established. Strong analytical, decision-making and stakeholder management skills. Experience working in African or emerging betting markets would be advantageous. Willingness to relocate and reside in Botswana What’s on Offer Very competitive salary Performance-related bonus Relocation support Local accommodation - for potential candidate relocating Company vehicle Opportunity to take ownership of a growing betting and iGaming operation The opportunity to build and professionalise the business from an early stage

Pentasia is partnering with a leading gaming and hospitality operator to identify an experienced Director of Events & Promotions. This is a senior marketing leadership opportunity responsible for the strategic development, execution, and performance of promotional campaigns, special events, VIP experiences, and customer engagement initiatives. This position is based on-site in the greater Chicago area and will play a critical role in shaping the property's promotional strategy, guest experience, and overall marketing performance. The successful candidate will lead a high-performing team while driving programs designed to increase visitation, customer loyalty, database growth, and revenue performance. The ideal candidate will bring a combination of strategic marketing expertise, operational excellence, strong leadership capabilities, and a proven track record of delivering impactful events and promotions within the gaming, casino, hospitality, or entertainment sectors Key Responsibilities Lead the strategic planning, development, execution, and evaluation of all promotions, special events, and VIP customer programs. Develop short and long-term event and promotional calendars aligned with broader business and marketing objectives. Create initiatives designed to increase visitation frequency, customer acquisition, database growth, guest engagement, and revenue generation. Analyze program effectiveness, customer response, profitability, and market opportunities to optimize future campaigns. Manage departmental budgets, forecasting, expense controls, and resource allocation. Oversee the planning and execution of large-scale events, VIP experiences, entertainment activations, and promotional campaigns. Lead, coach, develop, and mentor management teams and departmental staff. Establish departmental goals, performance standards, operational procedures, and best practices. Collaborate with internal stakeholders, creative teams, agencies, and external vendors to develop event and promotional assets. Ensure all promotional activities are executed in compliance with regulatory requirements and company policies. Present recommendations and strategic insights to senior leadership regarding customer engagement, promotional effectiveness, and market opportunities. Monitor industry trends and competitor activity to identify innovative promotional and event concepts. Requirements Bachelor's degree in Marketing, Business Administration, Hospitality Management, or a related field. Minimum 5 years of leadership experience within marketing, promotions, events, or customer engagement. Minimum 3 years of experience managing casino, gaming, hospitality, entertainment, or loyalty-driven promotional programs. Proven experience planning and executing VIP events and large-scale customer-facing promotions. Demonstrated experience managing departmental budgets, forecasting, and performance reporting. Strong leadership and people management skills with the ability to inspire and develop teams. Exceptional verbal and written communication skills. Comfortable presenting to senior stakeholders and speaking before large audiences. Strong commercial awareness and analytical capabilities. Ability to manage multiple projects simultaneously in a fast-paced environment. Proficiency with Microsoft Office Suite, including Excel and PowerPoint. Experience with player loyalty systems, CRM platforms, or customer tracking systems is advantageous. Knowledge of social media, digital marketing, and customer engagement technologies is preferred. Desired Profile Strategic thinker with a customer-first mindset. Highly organised and detail-oriented. Innovative, creative, and results-driven. Confident decision-maker with strong commercial acumen. Collaborative leader capable of building relationships across multiple departments. Passionate about creating memorable guest experiences and driving measurable business results. What's on Offer Opportunity to join an established and growing gaming and hospitality organization. Significant influence over customer engagement strategy and promotional direction. Leadership role with direct impact on revenue growth and guest experience. Competitive compensation package, bonus potential, and comprehensive benefits. Relocation assistance available for qualified candidates relocating to the Chicago area. Opportunity to work with a respected leadership team focused on innovation, guest experience, and business growth.

Our client is a rapidly growing digital marketing business specialising in mobile and performance-based advertising. The company works across the U.S. digital market, using innovative strategies, data-led approaches, and tailored mobile solutions to help clients reach, engage, and convert target audiences across a range of digital platforms. About the Role Looking for an experienced and commercially minded Media Team Lead to join a growing media function. This is a key leadership position, responsible for managing and developing a team of Media Buyers while driving performance, strengthening partner relationships, and identifying opportunities for sustainable growth. The successful candidate will combine strong people leadership with analytical and commercial expertise, using data and market insight to maximise the performance of key media channels. Key Responsibilities Lead, support, and develop a team of Media Buyers within a fast-paced environment. Build and maintain strong relationships with external media partners and channels. Use performance data and market insights to identify opportunities and inform strategic decisions. Set clear objectives and motivate the team to achieve and exceed monthly spend and revenue targets. Monitor team and channel performance, identifying areas for optimisation and improvement. Work collaboratively with internal teams and stakeholders to improve efficiency, productivity, and commercial outcomes. Encourage a culture of accountability, continuous improvement, and knowledge sharing. Requirements At least 4 years' experience in media buying, with a strong understanding of industry trends, performance marketing, and best practices. A minimum of 2 years' experience in a management or team leadership position, with demonstrated success in motivating and developing others. Strong analytical skills, with the ability to interpret performance data and translate insights into actionable strategies. Excellent organisational skills and a high level of attention to detail. Strong communication and relationship-building abilities. A degree or relevant qualification in marketing, technology, business, or a related field is desirable but not essential where equivalent professional experience can be demonstrated. Benefits Competitive salary with performance-related incentives. Collaborative and energetic working environment. Company-provided lunch while onsite. Mobile phone/network package. Gym membership. Health and dental insurance. Regular team-building activities and company events. Opportunities for ongoing professional development and career progression.

I am looking for a Development Team Lead, able to join one of my client based in Malta.   The role is fully on-site in Malta. Relocation is provided if needed.   Key Responsibilities - Lead, mentor, and develop the software engineering team, including performance management, goal setting, and regular feedback. - Own the development lifecycle from planning and design through implementation, deployment, and post-release support. - Work closely with the Product Owner and CTO to translate business and technical requirements into clear delivery plans. - Monitor delivery progress, identify and resolve blockers and risks, and provide weekly status/risk reports to the CTO. - Ensure adherence to coding standards, development processes, Agile practices, and continuous improvement initiatives. - Maintain effective communication across Development, Product, Architecture, DevOps, and other departments.   Requirements - 5+ years of hands-on software development experience, ideally with complex platforms such as DSPs, tracking systems, attribution platforms, or performance marketing technologies. - 5+ years of experience managing development teams and engineers, including senior developers; formal leadership/team-management training is required. - Proven experience leading teams in multi-system, high-availability environments. - Strong understanding of the full software development lifecycle, including development, QA, release coordination, and post-release support. - Experience working within organizations with distinct Product, Architecture, DevOps, and Development functions. - Strong experience with Agile methodologies and structured delivery frameworks. - Strong leadership, communication, interpersonal, and risk-management skills. - iGaming or other regulated-industry experience is a strong advantage.

Sales Director - (UK/Malta/Spain based) Senior sales leadership position New business focus Global iGaming reach Strong earning potentials I am working with a well-established B2B iGaming business providing a broad range of online casino solutions to operators internationally. With a strong commercial presence across multiple regions and a growing client base, the business is continuing to strengthen its senior sales function and expand its reach. As Sales Director, you will have a strong focus on new business development, identifying and opening new operator and platform relationships, building senior-level connections and taking opportunities through the full sales cycle from initial approach to commercial negotiation and close. Alongside owning and growing a portfolio of clients, you will work closely with regional leadership to support wider sales strategies, unlock new opportunities and help drive revenue growth across the business. Regular international travel will also be required. The ideal candidate will be an experienced B2B iGaming sales professional with a strong track record of winning and growing operator business. You should be commercially sharp, well connected within the industry and confident dealing with senior stakeholders. They are looking for someone autonomous and entrepreneurial, but also highly collaborative, who can add value to an established commercial team. They can offer a competitive salary and attractive bonus and commission scheme. Does this sound like you? Reach out for more details... guy.derham@pentasia.com

A leading iGaming business in the Isle of Man are seeking an experienced and detail-oriented Finance Manager to join their team. Onsite - Full time Key Responsibilities: Manage all accounting operations Prepare timely monthly, quarterly, and year-end financial reports Maintain internal controls and ensure compliance with local and international accounting standards Monitor cash flow, budgeting, and forecasting processes Liaise with external auditors, tax advisors, and corporate service providers Manage a team Maintain relationships with banks   Qualifications and Experience: Qualified accountant (ACA, ACCA, CIMA or equivalent) or studying Minimum 4 years of experience in a finance Manager or a similar role Experience in digital marketing, media, or iGaming industries is an advantage Strong knowledge of accounting principles, tax regulations, and financial reporting Proficient in accounting software and Excel   What They Offer: Supportive, collaborative work environment Opportunity to gain experience in a dynamic and fast-growing international company Lunch Gym and Mobile  

Customer Support Agent – Spanish Speaking Location: Melilla, Spain Working Model: On-site, with remote flexibility for evening and weekend shifts     The Role We are looking for a Spanish-speaking Customer Support Agent to join our client's Customer Support team in Melilla. You will provide high-quality support to Spanish-speaking players, helping resolve queries efficiently while delivering a positive customer experience. This is a great opportunity for someone with previous customer service experience who is comfortable working in a rotating shift environment, including evenings, nights and weekends.     Key Responsibilities Provide professional and efficient customer support to Spanish-speaking players. Handle customer queries and resolve issues across relevant support channels. Communicate clearly and professionally in Spanish and English. Work collaboratively with international teams and internal departments. Follow established processes and procedures to ensure a consistent customer experience. Work flexibly across a rotating schedule, including nights and weekends.     Requirements Native-level Spanish is essential. Intermediate to fluent English for internal communication. 6 months or more of customer support/customer service experience. Strong communication and interpersonal skills. Customer-focused mindset with a proactive and positive attitude. Comfortable working shifts, including nights and weekends. Ability to work independently and as part of an international team. Candidates must have the right to work in Spain/EU. Visa or work permit sponsorship is not available.     Salary & Benefits €18,000-20,000 gross annual salary. Performance bonus of up to 10% of annual salary. Up to 4 weeks of "work from anywhere" flexibility. Relocation support: flights + €750 relocation advance + 2-4 weeks of temporary accommodation.

The Opportunity An established online gaming operator is seeking a hands-on Product Owner - Casino to take ownership of its online casino product and help drive growth across the digital business. This is a highly visible role for someone who genuinely understands casino games, player behaviour, promotional mechanics, lobby management, supplier coordination, and the day-to-day trading of an online casino product. The successful candidate will relocate to Santo Domingo and work closely with the local leadership team to improve the customer experience, optimise performance, and shape the casino roadmap. Key Responsibilities •    Own and manage the online casino product roadmap, ensuring priorities are aligned with commercial goals and player needs. •    Lead the optimisation of the casino lobby, including game placement, category management, content visibility, and customer journeys. •    Analyse casino performance, player behaviour, game-level metrics, conversion, retention, and revenue trends to identify opportunities for growth. •    Plan and coordinate the launch of new casino games, providers, promotional tools, product features, and customer engagement initiatives. •    Work closely with CRM, Marketing, Operations, Customer Support, Payments, Compliance, and external platform or game providers. •    Improve casino promotional mechanics, bonus flows, player segmentation, and lifecycle campaigns to increase activity and retention. •    Translate commercial and operational requirements into clear product specifications for internal stakeholders and external technology partners. •    Monitor competitor casino products, game portfolios, bonus structures, and market trends  •    Act as the internal casino product expert, providing practical recommendations that improve player experience and commercial performance. •    Support local leadership with hands-on execution, problem solving, product testing, and continuous product improvement. Candidate Profile •    Proven experience as a Product Owner, Product Manager, Casino Manager, Casino Product Specialist, or similar within online casino or iGaming. •    Strong knowledge of online casino games, providers, aggregators, player journeys, promotional mechanics, and retention strategies. •    A hands-on operator who is comfortable reviewing performance data, spotting product gaps, and making practical recommendations. •    Experience working with third-party casino platforms, game suppliers, payment teams, CRM teams, and operational stakeholders. •    Good understanding of bonus logic, free spins, tournaments, jackpots, gamification, segmentation, and player lifecycle management. •    Commercial mindset with the ability to balance customer experience, compliance, operational delivery, and revenue growth. •    Strong communication and stakeholder management skills, with the ability to work across technical and non-technical teams. •    Fluent Spanish and English are essential. •    Willingness and ability to relocate to Santo Domingo, Dominican Republic. Preferred Background •    Online casino operators in LATAM, Spain, Europe, or other regulated and emerging markets. •    Casino product, casino operations, CRM, gaming operations, or player engagement teams. •    Candidates who have worked closely with casino platforms, aggregators, and game content suppliers. •    Product professionals who enjoy being close to the operational detail rather than working in a purely strategic product role. What Is On Offer •    Relocation and work visa support for the successful candidate. •    Opportunity to play a key role in shaping and scaling an online casino product in the Dominican Republic. •    Close working relationship with senior leadership and high visibility across the business. •    Competitive package structured to support relocation and local employment requirements. •    A hands-on role with genuine ownership, autonomy, and the opportunity to make a visible commercial impact. Ideal Candidate Summary The ideal candidate will be a commercially minded casino product professional who combines deep knowledge of online casino games and player behaviour with a practical, hands-on approach to execution. They will be comfortable working in a growing business, collaborating directly with senior leadership, and taking ownership of the casino product to improve customer engagement, product quality, and commercial performance.  

A highly regulated sports betting and gaming business is experiencing high growth and looking to hire a Head of Marketing Compliance. This hire will have full ownership and ensure the business operates compliantly across regulated gambling markets, protecting the business, licenses, and players through proactive risk management. Day to day the role will include;  Continuing  and developing the relationship with the ASA Translating CAP/BCAP amendments into practical guidance Setting and maintaining the standard for social. sponsorship and influencer content Reviewing high -risk placements Designing and running an approval process that protects the company Maintenance of approval logs and audit trails to UKGC/ASA standards To be considered for this role you will possess; Deep and current knowledge of gambling marketing compliance with direct experience of managing ASA contacts and rulings Strong working knowledge of the CAP Code 16.3.12 Comfortable owning judgement calls under commercial pressure Confident operating at pace in a high-growth environment Sharp, commercial awareness An excellent salary and benefits package is available for this unique opportunity based full time in the office in Gibraltar.  

Senior Technical Compliance Manager — Europe Italy or Bulgaria | Full-time, Remote. The Role I am supporting a growing iGaming testing Lab who are looking for a Senior Technical Compliance Manager to own the technical compliance function for their European business.  What You'll Do Act as subject matter authority on European online gaming technical standards Own and develop relationships with European regulators and accreditation bodies Review and sign off test reports, certificates and inspection findings for games Lead technical scoping for complex certification and audit engagements Advise clients at a senior level on player protection, responsible gambling controls, AML/CFT technical obligations and more Maintain and improve their accredited management systems  Mentor and supervise testers Support business development  What you'll bring Ideally 7+ years in technical compliance, certification, regulatory affairs or a test laboratory environment within online gaming, with meaningful time spent at senior level. Demonstrable depth in EU/EEA iGaming regulation. An established professional network among European regulators Practical command of technical standards and test criteria  Willingness to travel within Europe and occasionally further afield.   Whats in it for you? An attractive salary