We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Business Development Manager Remote role - Europe
iGaming - B2B Solutions provider
Remote role
Covering Central & Eastern Europe
Stable & established company
People centric culture
Good level of autonomy
This established company is now seeking a commercially driven, relationship-oriented Business Development Manager to support its continued growth in central Europe. It already works with some of the biggest names in the industry. This role is ideal for someone who values a collaborative, respectful culture and takes full ownership.
Based anywhere in Europe, ideally Central or Eastern Europe the person in the role will report to the CCO. The role will focus on selling tech solutions to the operators and platform providers in central and easter Europe. You will be required to act as a consultative partner, understanding your client challenges and provide relevant solutions, whilst all the while building long-term, trust-based client relationships.
Candidates will need over 3 years B2B sales, business development, or account management in iGaming (though SaaS, or tech considered). Candidates will also have a proven track record of meeting or exceeding revenue targets as well as possessing strong consultative selling, communication, and relationship-building skills.
For further information please contact Karl Harenburg at Pentasia.
Buscamos un/a Director Gerente para liderar una operación online de iGaming en Melilla, actualmente en una fase inicial de crecimiento y con una clara hoja de ruta de expansión.
Se trata de una oportunidad con impacto directo en el desarrollo del negocio y en la construcción del equipo, trabajando de forma cercana con la dirección y los equipos estratégicos del grupo.
Responsabilidades principales
Gestión integral de la operación online (P&L, KPIs, crecimiento del negocio)
Coordinación de las distintas áreas: adquisición, retención, CRM, VIP, fraude, producto y atención al cliente
Supervisión y desarrollo del equipo
Implementación de estrategias definidas junto a dirección
Seguimiento de resultados y optimización del rendimiento
Perfil
Experiencia previa en iGaming / operaciones online (imprescindible)
Conocimiento transversal del negocio (marketing, CRM, producto, operaciones, etc.)
Capacidad de gestión y mentalidad hands-on
La oportunidad
Posición de liderazgo con proyección real dentro del grupo
Participación en la construcción y crecimiento de una nueva operación
Entorno dinámico con impacto directo en el negocio
Estabilidad dentro de un grupo consolidado en la industria
Our client is looking for a Sportsbook CRM specialist to be based in their Madrid office. You will have native Spanish and fluent English and a understanding of how to execute and optimise sports campaigns for the Spanish market primarily.
You ideally will have Salesforce experience and be passionate about all things sport related. You understand player behaviour and preferences in the Spanish market.
If this sounds like you then please get in touch
Risk and Fraud Analyst
Location: Malta
Salary: €38,000
Schedule: Monday to Friday (occasional weekend support)
Overview
We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.
You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.
Key Responsibilities
Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud
Conduct KYC checks and follow up on verification requirements in line with market standards
Apply account limits, restrictions, and closures based on risk indicators
Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role)
Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play
Respond to live alerts and operational risk triggers in a timely manner
Collaborate daily with Customer Support on account reviews and transaction queries
Maintain clear internal records of actions taken and support ongoing risk reporting
An ideal candidate brings
Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks
Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis
Comfortable working at a pace, handling volume, and making quick account-level decisions
Experience in smaller or mid-sized operators is preferred
Practical KYC knowledge and familiarity with common fraud tools
Fluent English required; French and Portuguese are a plus
Strong Excel and general data handling skills
Nice to Have
Exposure to both casino and sportsbook environments
Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)
Our client is looking for a Casino Streamer/Influencer Manager (Fully Remote)
If you live and breathe creator partnerships, then I want to talk to you. I am looking for a Streamer/Influencer Manager to scale my clients creator network, player base and acquisition efforts. This is an opportunity for a high performing and enthusiastic individual to shape the next chapter of the company as it pioneers the gaming industry.
What You’ll Do:
Scale Acquisition: Strengthen the pipeline of streamer and acquisition efforts month on month. Find scale to reach the growth targets.
Increase Partnerships: Source, engage and onboard streamers across multiple regions.
Deal Maker: Secure new streamers and be the deal owner ensuring they achieve the goals of the engagement.
Drive Performance: Track and review the performance of our creators and crack the code behind obtaining return on investment.
If you live and breath how to optimise streamer relationships and influencer partnerships then please get in touch.
In-House Counsel (Legal & Compliance)
Hybrid - Full Time
Location - Romania or Malta
This role provides end-to-end legal and compliance support across a multinational iGaming group. Reporting to the Chief Legal & Compliance Officer, the role acts as a key legal advisor to internal teams.
Key responsibilities:
Legal support: Provide day-to-day legal advice on commercial, corporate, operational, and regulatory matters.
Draft, review, and negotiate a wide range of contracts
Support corporate governance, internal structuring, and legal documentation.
Advise on areas such as gaming law, AML/CFT, data protection, IP, tax, IT, employment, and commercial law.
Manage intellectual property (e.g., trademarks and enforcement actions).
Conduct legal research and track regulatory changes across jurisdictions.
Compliance support: Advise on compliance matters including gaming, AML/CFT, consumer protection, and competition law.
Help develop and maintain compliance frameworks, policies, and risk registers.
Manage licensing, certifications, audits, and regulatory submissions across jurisdictions.
Monitor regulatory changes and support remediation actions.
Contribute to training and compliance awareness across the business.
Requirements:
At least 5 years’ in-house legal experience, ideally in iGaming (B2B preferred) or a regulated industry.
Strong expertise in gaming, commercial, corporate, employment, IT, AML/CFT, and IP law.
Skilled in contract negotiation and handling regulatory/audit processes.
Strong English communication skills and proficiency with tools like Jira, Google Suite, MS Office, and AI tools.
Detail-oriented, proactive, business-focused, and willing to travel occasionally.
In-House Counsel (Legal & Compliance)
Hybrid - Full Time
Location - Romania or Malta
This role provides end-to-end legal and compliance support across a multinational iGaming group. Reporting to the Chief Legal & Compliance Officer, the role acts as a key legal advisor to internal teams.
Key responsibilities:
Legal support: Provide day-to-day legal advice on commercial, corporate, operational, and regulatory matters.
Draft, review, and negotiate a wide range of contracts
Support corporate governance, internal structuring, and legal documentation.
Advise on areas such as gaming law, AML/CFT, data protection, IP, tax, IT, employment, and commercial law.
Manage intellectual property (e.g., trademarks and enforcement actions).
Conduct legal research and track regulatory changes across jurisdictions.
Compliance support: Advise on compliance matters including gaming, AML/CFT, consumer protection, and competition law.
Help develop and maintain compliance frameworks, policies, and risk registers.
Manage licensing, certifications, audits, and regulatory submissions across jurisdictions.
Monitor regulatory changes and support remediation actions.
Contribute to training and compliance awareness across the business.
Requirements:
At least 5 years’ in-house legal experience, ideally in iGaming (B2B preferred) or a regulated industry.
Strong expertise in gaming, commercial, corporate, employment, IT, AML/CFT, and IP law.
Skilled in contract negotiation and handling regulatory/audit processes.
Strong English communication skills and proficiency with tools like Jira, Google Suite, MS Office, and AI tools.
Detail-oriented, proactive, business-focused, and willing to travel occasionally.
About the Role:
In this position, you will take ownership of performance marketing activities across LATAM, with a strong focus on driving sustainable growth through acquisition and retention strategies. The role requires both strategic oversight and hands-on execution, ensuring campaigns are optimized for profitability and adapted to local market dynamics.
Main Responsibilities:
Own and drive the full performance marketing strategy across LATAM markets
Plan, launch, and optimize multi-channel acquisition campaigns including paid social, search, affiliates, influencer partnerships, and programmatic traffic
Track and improve core performance metrics such as CAC, CPA, ROAS, FTDs, retention rates, and LTV
Identify high-growth markets, audiences, and acquisition opportunities within LATAM
Work cross-functionally with CRM, product, design, and affiliate teams to strengthen funnel performance and user value
Continuously test and refine landing pages, creatives, and promotional offers to increase conversion rates
Use data insights and player behavior analysis to make fast and effective optimization decisions
Manage and allocate budgets efficiently, scaling profitable campaigns while minimizing inefficiencies
Stay informed on competitor activity, market trends, and regulatory updates across the region
Support the development of localized strategies and campaigns tailored to specific countries
Desired experience:
Strong experience in performance or growth marketing roles
Background in iGaming, online casino, or related industries is highly preferred
Deep understanding of LATAM digital channels, audiences, and market dynamics
Demonstrated success in scaling acquisition campaigns with measurable ROI
Solid knowledge of attribution models, tracking tools, and funnel optimization techniques
Experience working with dashboards, analytics tools, and budget ownership
Familiarity with traffic sources relevant to gaming and casino offers
Strong commercial awareness with a focus on profitability over volume
Ability to work in a fast-paced environment, testing and iterating quickly based on data
Spanish and/or Portuguese language skills are beneficial
About the role:
This position is focused on leading and executing fully integrated marketing initiatives for an iGaming project operating in Mexico. Based onsite in Mexico City, the role requires a well-rounded marketer who can combine strategic thinking with hands-on execution. The person in this role will oversee the full marketing journey, from market analysis and channel selection to local activations and performance tracking. Acting as a key local representative, they will build strong relationships with partners and providers while ensuring that all marketing activities deliver measurable results and align with market dynamics.
Main Responsibilities:
Develop and execute 360° marketing strategies across online and offline channels, ensuring compliance with iGaming regulations.
Plan and implement local campaigns, including events, sponsorships, promotions, and partnerships with venues such as restaurants, bars, and entertainment locations.
Select and manage the most effective mix of marketing channels to reach target audiences.
Oversee the entire marketing funnel, from user acquisition to retention and loyalty initiatives.
Build and manage relationships with local media, agencies, and communication platforms (e.g., SMS, radio, outdoor advertising).
Negotiate and assess partnerships to ensure strong return on investment.
Conduct audience research, segmentation, and behavioral analysis; run surveys and focus groups to test messaging and campaign approaches.
Define KPIs, monitor performance, and optimize campaigns based on data insights.
Coordinate internal teams and external partners to ensure smooth execution of marketing activities.
Maintain a structured roadmap and actively manage day-to-day marketing operations.
Desired experience:
Minimum of 4 years in marketing roles, ideally within iGaming, betting, or entertainment (industry experience is a strong advantage but not strictly mandatory).
Proven experience delivering integrated campaigns across digital and offline channels.
Strong knowledge of the Mexican market, including media landscape and consumer behavior.
Experience in partnerships, local activations, and event marketing.
Solid analytical skills with experience tracking KPIs and optimizing campaign performance.
Strong organizational and project management abilities.
Native-level Spanish and advanced English (C1) required.
Strong communication, negotiation, and relationship-building skills (highly valued).
Senior Customer Support Specialist (Finnish Speaking)
Form part of a fast-growing international iGaming business
Step into a senior, leadership-track CS role with real impact
Location: Malta (St. Julian’s) - Relocation Provided.
Workplace: Hybrid
Salary: Up to €30k + Bonus
Your Role:
Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence
Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards
Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements
Support fraud detection and account monitoring through detailed customer and transaction reviews
Act as a senior presence within the team, stepping in during peak periods or critical situations
Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department
Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes
Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience
Take ownership of specific markets, features, or workflows, becoming a go-to person within the team
What You Bring:
2+ years of experience in online customer support within iGaming or a similar fast-paced environment
Strong understanding of KYC, payments, and customer risk/fraud fundamentals
High emotional intelligence with a natural leadership mindset
Data-driven approach with awareness of how performance impacts wider business outcomes
Fluent English and Finnish
Ability to multitask, prioritise, and perform under pressure
Comfortable working shifts, including potential night shifts
Interest in sports and/or casino products is a plus
Curiosity around tools and technology (including AI) to improve efficiency
What’s in It for You?
Salary up to €30K + Bonus
Quarterly team events and weekly company socials
Hybrid work setup with home-office allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage