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Customer Experience Manager Location: Malta Salary: €60-70k DOE   An exciting opportunity for an experienced Customer Experience professional to join a growing iGaming business and take ownership of its player support function.   This is a hands-on role with plenty of scope to shape how Customer Experience operates as the business grows. You will be responsible for building the right processes, developing a strong support team, and ensuring players receive a consistently high standard of service.   What you'll be doing Take ownership of the overall Customer Experience function and day-to-day support operation. Build and develop a high-performing team, including recruitment, onboarding, coaching, and performance management. Establish clear processes, escalation routes, quality standards, and ways of working. Oversee complaints and complex player escalations, ensuring they are handled effectively and professionally. Use customer feedback and operational data to identify recurring issues and improve the player experience. Work closely with Product, Operations, Technology, Payments, and other teams to resolve player friction and improve processes. Help shape the tools, automation, and systems used across Customer Experience. Develop a scalable support model that can grow alongside the business.   What we're looking for 5+ years' experience in Customer Support or Customer Experience, ideally within iGaming environment. Previous experience leading and developing a Customer Support or Customer Experience team. A hands-on approach with the ability to build processes and functions rather than simply manage an established operation. Strong understanding of escalations, complaints, quality management, and customer service operations. Excellent communication and stakeholder management skills. Comfortable working in a fast-moving, entrepreneurial environment with a high level of ownership. An interest, passion and hands-on experience in AI technology, automation, and finding smarter ways to improve customer journey.   Malta-based candidates preferred.

People Partner – Gibraltar | On-site   Im supporting a growing iGaming business looking for a People Partner to join their Gibraltar office and be the Point of Contact for all People related matters. This is a broad role combining hands-on HR operations with strategic business partnering, giving you the opportunity to shape the employee experience as the business scales.   Key Responsibilities Own the full employee lifecycle from onboarding to offboarding. Partner with managers and leaders on employee relations, performance, development and engagement. Provide practical advice on Gibraltar employment legislation and HR matters. Improve People processes, policies and employee initiatives. Use People data and employee feedback to identify trends and support business decisions. Champion company values and introduce AI/automation to improve People processes.   About You Experience as an HR Business Partner, Senior HR Generalist or in a broad People role. Strong employee relations and employment law knowledge. Confident coaching managers and building trusted relationships. Proactive, organised and comfortable working in a fast-paced, growing business. Commercially minded with a willingness to challenge existing ways of working. Interested in using technology and AI to improve HR practices.   What’s Offered Opportunity to help shape the People function within a growing Gibraltar office. Up to 34 days' annual leave based on tenure. Quarterly team socials. Supportive and inclusive working environment. Health insurance + an attractive salary

I am looking for a growth marketing manager for a large international i-gaming operator. The role is based in Ceuta in the office one day a week from home. You will be responsible for leading the optimization, conversion and organic growth of the digital business through user behavior analysis, journey improvement, and continuous experimentation using data-driven decision-making through marketing analytics.   What will you do Conversion Optimization (CRO) • Lead the conversion optimization strategy. • Identify opportunities for improvement throughout the funnel (registration, validation, first deposit, activation, and repeat purchases).   • Analyze user behavior to detect points of friction and churn. • Define and prioritize initiatives aimed at improving conversion, activation, engagement, and customer value.   Marketing Analytics • Functionally lead the areas marketing analytics. • Prioritize analyses aligned with business objectives. • Ensure the quality and consistency of dashboards and reporting. • Transform data into actionable insights and recommendations for Marketing and Product.   Personalization and Customer Experience • Drive, together with CRM and Product, the personalization of the experience. • Identify advanced segmentation opportunities. • Improve the relevance of customer journeys and touchpoints. Benchmarking and Innovation • Analyze trends and best practices in CRO, UX, and Growth. • Conduct continuous competitor benchmarking. • Propose new optimization tools and methodologies.   This is a senior marketing role ideally suited to someone already in Ceuta looking fort a new role. If this is of interest then please get in touch

Analytics Engineer | £70k–£80k+ | South East London | Hybrid I’m partnering with a fast-scaling digital business that’s investing heavily in data and looking for an Analytics Engineer to play a key role in building out a new data environment. This is a brilliant opportunity for someone who wants more than just maintaining dashboards or existing pipelines. You’ll have real ownership across the full data lifecycle, from APIs and Python pipelines, through to dbt/BigQuery modelling, and finally turning that data into useful insights for the business. They’re looking for someone strong in: Python SQL dbt BigQuery / GCP Looker / Metabase APIs & data pipelines You’ll work directly with the Head of Data, have a huge amount of autonomy, and be trusted to build and improve things rather than just inherit them. Location: South East London Hybrid: 3 days office / 2 days home Salary: £70,000–£80,000+ If you enjoy owning data projects end-to-end and want a role where your work will genuinely shape how the business uses data, I’d love to hear from you.

Job title - Regulatory Compliance Officer - iGaming Hybrid - Malta EUR35-38K (DOE)   Duties and Responsibilities:   Regulatory Compliance Support – All Markets: Monitor regulatory developments and help assess their impact on operations in assigned markets. Assist with interpreting requirements and updating policies, procedures and internal guidance with the relevant Compliance Officer. Support compliance reviews of customer journeys, products, promotions and terms and conditions against applicable market requirements. Assist with gap analyses for existing and new markets, recording findings and tracking agreed actions.   Market Compliance and Operational Support: Support day-to-day compliance activities in assigned markets, including Italy, and follow up on queries with relevant internal teams. Maintain compliance calendars and track regulatory reporting, license obligations, submissions and renewal deadlines. Assist with gathering and checking information for regulatory reports, coordinating discrepancies with the responsible teams. Support reviews of registration, verification, payments, safer gambling and self-exclusion processes with Compliance, AML and operational teams. Maintain accurate records of regulatory correspondence, compliance decisions, approvals and supporting evidence.   Coordination with Global Technical Compliance: Work alongside Global Technical Compliance to understand market requirements, system functionality and regulatory reporting processes. Help document business and compliance requirements and coordinate follow-up with Product, Development and QA. Support compliance checks for system changes by gathering evidence, reviewing customer journeys and following up on identified issues. Assist Global Technical Compliance with audit and certification preparation, including document collection and tracking outstanding actions. Build practical knowledge of regulatory systems through joint reviews and documented procedures, supporting continuity of compliance activities across markets.   Reporting and Governance: Prepare compliance updates and management information on assigned markets, outstanding actions and emerging risks. Support internal and external audits by coordinating evidence requests and following up on findings. Identify practical improvements to compliance procedures, record keeping and coordination across markets.   Person Specifications: 3+ years’ experience in regulatory compliance or a related role within regulated online gambling. Practical knowledge of Italian ADM. Familiarity with FI, IT, GR requirements and experience supporting compliance in other regulated markets are advantages. Ability to interpret regulatory requirements, review operational processes and maintain clear, accurate compliance documentation. Strong organisational skills and experience tracking actions and deadlines using Jira or similar tools. Fluent English and Italian, written and spoken.   Behavioural Skills: High ethical standards, discretion and professionalism. Clear and respectful communication, with the ability to listen, work collaboratively and challenge constructively. A proactive, analytical approach, attention to detail and ownership of agreed actions, with a willingness to learn from colleagues. Sound judgement and the ability to propose practical solutions while protecting customers, regulatory compliance and the company’s reputation. Strong competitive mindset and curiosity around how other operators are evolving their SEO strategies.   What they Offer A team of dedicated professionals in a supportive, growth-oriented environment. Attractive, market-aligned salary package: we offer a compensation package that reflects your experience, skills, and the value you bring to the team. Hybrid working (in office/remote). Private Health Insurance after completing your first 6 months. Employee Wellbeing Program. Learning and Development Initiatives. Team-building and Social Engagement Activities to foster a great working environment. Attractive benefits, including coffee, fresh fruit, and snacks

US Social Media Content Writer About the Role Our client is a fast-growing media and technology business looking for someone who lives and breathes US sports and betting culture. You'll create standout sports and sports betting content for a following of millions across the United States. The ideal candidate knows the NFL or NBA inside out, understands the betting landscape, has a proven marketing background and is a confident, everyday social media user. You'll run your own social betting brand, working alongside a well-known voice in the US betting space, and always look for fresh ways to lead the market on audience engagement and value. Key Responsibilities Grow a loyal community: Create high-quality content that resonates with your audience, and engage with followers every day. Promote sportsbook offers: Choose relevant bookmaker promotions and present them through creative, effective campaigns. Plan strategically: Read the mood of your account daily and shape your content and betting plans around it. Get the most from each platform: Use every available feature to work with the algorithms, boost brand visibility and present content at its best. Share ideas: Join relaxed weekly catch-ups with fellow brand leads and management to compare results and brainstorm. About You Genuine passion for sports and sports betting Strong knowledge of the NFL or NBA Experience using Canva Solid social media marketing experience, particularly on TikTok, Instagram and Snapchat Regular social media user with a good grasp of how the platforms and their features work Excellent copywriting skills Driven to be the best in the industry Strong interpersonal skills Flexibility to work US hours What's on Offer The chance to engage with and advise millions of sports fans A young, talented and collaborative team Market-leading pay: a base salary plus uncapped bonus Outstanding benefits, including private health cover and fitness incentives

Our client an African market Operator is looking to hire one or two people to create new growth opportunities for its online sports betting and casino brands across Africa, and take full ownership of execution through to measurable results. You will identify underused traffic sources, build unconventional partnerships and run practical experiments to acquire depositing players profitably. The role covers the full process: find the opportunity, build the solution, launch, measure and scale what works. They are looking for an entrepreneurial, resourceful and hands-on person who can move forward without waiting for a detailed brief and develop different approaches for different markets.  If this sounds like you then please get in touch.

Finance Executive Location - Malta Onsite Salary - EUR 28- 35K (DOE)   As a Finance Executive (in an iGaming business), you will play a central role in the business's finance function. Reporting to the CFO and support day-to-day finance and accounting operations.   This role requires a high degree of ownership, initiative, and self-management. You will be expected to manage assigned processes end-to-end, proactively driving actions and deadlines, following up as required, and keeping relevant stakeholders informed—without the need for ongoing supervision.   Key Responsibilities Your responsibilities will include, but are not limited to: Managing day-to-day bookkeeping and accounting in Xero Managing and maintaining the company’s invoice management system and related processes Managing company card expenses Preparing monthly bank statements and finance reports for the CFO and external accountants. Coordinating monthly payroll with the external payroll provider Supporting the preparation of VAT returns and handling accountants’ and auditors’ queries, including year-end audit requests. Coordinating with corporate service providers Building and maintaining a structured archive of company information and documentation, ensuring records are complete, up to date, and easily accessible. Assisting with KYC and due diligence (DD) processes, including gathering, organising, maintaining, and following up on supporting documentation. Coordinating official corporate documentation and processes, such as board resolutions, meeting minutes (including AGM minutes), powers of attorney, company registry filings and notary appointments, including arranging the required signatures. Proactively tracking recurring deadlines, deliverables, outstanding items, and documentation requirements. Identifying opportunities to improve, streamline, and automate processes, particularly across finance, invoicing, payments, and documentation.   Your Experience & Skills We are looking for someone who: Has at least 2 years’ experience in a finance or accounting role – this is essential. Has hands-on experience with Xero – this is a strong advantage. Has a solid understanding of bookkeeping, reconciliations and core accounting processes. Is a self-starter with a strong sense of ownership, follows processes through to completion, and proactively follows up to ensure deadlines are met. Is highly organised, structured, and detail-oriented. Has strong coordination skills and is confident dealing with corporate service providers and other external stakeholders. Can independently manage multiple processes, deadlines, documents, and stakeholders. Communicates clearly and professionally and provides timely updates on progress, outstanding items, and issues. Is comfortable working with invoicing, payment, and finance-related systems. Uses AI tools regularly and can demonstrate practical experience using automation to improve processes   Requirements Fluent English Strong computer literacy. An Accountancy qualification is not required!   Benefits Competitive salary. Health insurance. Regular company events. Flexible working hours. An exciting and dynamic startup environment.   Employment Type: Indefinite, Full-Time Location: St Julian’s, Malta

My client a leading operator is looking for a Marketing Manager to lead the marketing strategy and execution for the Swedish market, while being based in their Malta office. Reporting to the Country Manager, you will be responsible for driving sustainable growth, strengthening and building the brand, and delivering best-in-class marketing initiatives across all customer touchpoints. Working closely with central Marketing, Commercial, Product, CRM, Performance Marketing, Content and Creative teams, you will develop and execute market strategies that deliver commercial results while ensuring full compliance with the Swedish regulatory framework. For more information please get in touch

Senior Solutions Engineer - Remote in Europe We’re looking for a Solutions Engineer to join our team and become a key technical partner for our customers. This is primarily a post-sales / implementation role (70–80%), with 20–30% technical pre-sales support when deeper technical expertise is needed. What you'll do - Own and support customer integrations from kickoff through production launch. - Work directly with customer engineering and product teams on APIs, data flows, configuration, and troubleshooting. - Translate customer requirements into clear technical implementation plans. - Create and maintain integration documentation and technical materials. - Collaborate with our internal Engineering and Product teams to resolve complex technical issues. - Support technical pre-sales conversations around architecture, security, APIs, and integration feasibility. What we're looking for - Experience as a Solutions Engineer, Implementation Engineer, Integration Engineer, Technical Consultant, or similar. - Strong experience with APIs, integrations, and technical troubleshooting. - Comfortable working directly with engineers and technical customers. - Strong communication and problem-solving skills. - Able to translate complex technical requirements into practical solutions. - Some experience supporting technical pre-sales / POCs. Nice to have: experience in iGaming, online casino, sportsbook, sports betting, payments, fintech, or B2B SaaS. This is a great fit for someone who enjoys being hands-on with customer implementations while still having exposure to the commercial and pre-sales side of the business.