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Senior Customer Support Specialist (Finnish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Relocation Provided. Workplace: Hybrid Salary: Up to €30k + Bonus   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Finnish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Senior Customer Support Specialist (Swedish Speaking)   Form part of a fast-growing international iGaming business Step into a senior, leadership-track CS role with real impact   Location: Malta (St. Julian’s) - Workplace: Hybrid Salary: Up to €30k + Bonus + Relocation to Malta package   Your Role: Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements Support fraud detection and account monitoring through detailed customer and transaction reviews Act as a senior presence within the team, stepping in during peak periods or critical situations Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience Take ownership of specific markets, features, or workflows, becoming a go-to person within the team   What You Bring: 2+ years of experience in online customer support within iGaming or a similar fast-paced environment Strong understanding of KYC, payments, and customer risk/fraud fundamentals High emotional intelligence with a natural leadership mindset Data-driven approach with awareness of how performance impacts wider business outcomes Fluent English and Swedish Ability to multitask, prioritise, and perform under pressure Comfortable working shifts, including potential night shifts Interest in sports and/or casino products is a plus Curiosity around tools and technology (including AI) to improve efficiency   What’s in It for You? Salary up to €30K + Bonus Quarterly team events and weekly company socials Hybrid work setup with home-office allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage

Own high-level stakeholder relationships across government and regulators. Act as the face of the business in critical engagements and negotiations. High-impact role in a fast-growing company. I’m working with a rapidly scaling organisation in the iGaming sector who are looking to appoint a Director of Client Relations to lead their most critical external relationships. This is a senior, strategic, and highly visible position, suited to someone comfortable operating across commercial, regulatory, and political environments. You’ll play a key role in shaping outcomes, building trust, and representing the business at the highest levels. The Role; You will take ownership of senior stakeholder relationships, acting as the primary interface between the business and government bodies, regulators, and key industry partners. This role goes beyond traditional account management — it requires someone who can navigate complexity, manage sensitive situations, and influence outcomes, both in formal settings and through strong relationship-building. Key Responsibilities; Build and manage senior relationships across government, regulatory bodies, and industry stakeholders Represent the business in high-level meetings, negotiations, and external engagements Navigate complex, politically sensitive environments with sound judgment Influence stakeholder alignment with commercial and strategic objectives Provide leadership with insights on stakeholder sentiment, risks, and opportunities Act as a trusted escalation point for sensitive or high-priority issues Ensure internal teams are aligned with external expectations and commitments What They're Looking For 10+ years’ experience in client relations, stakeholder engagement, or government relations Proven ability to influence and negotiate at senior levels Strong understanding of regulatory and political landscapes Highly credible and confident in externally facing roles Excellent communication skills, adaptable across audiences Fluency in English and Tagalog Additional Context This is an onsite role, best suited to someone who thrives in a relationship-led environment. Success in this position will involve building strong connections with stakeholders both formally and informally, including regular networking, hosting, and maintaining close working relationships. If you’d be open to hearing more, feel free to reach out for a confidential discussion.

Location: London or Newcastle Hybrid: 1 day per week in the office About the Company My client develops high-quality digital platforms, applications, and backend systems within the global betting, gaming, and lottery sectors. Main Responsibilities: Lead a team of engineers to deliver projects on time and within budget Oversee development of SDKs, APIs, and services within a regulated environment Collaborate closely with Product, QA, and delivery teams to execute the roadmap Drive accurate estimations, planning, and prioritisation of work Coach and mentor engineers Monitor delivery metrics and optimise processes and efficiency Ensure compliance with security and regulatory standards Support hiring, performance management, and career development Desired experience: Proven experience managing software engineering teams delivering complex products Background as a Software Engineer in a commercial environment Strong leadership, coaching, and stakeholder management skills Experience with modern development practices and full SDLC Ability to manage multiple projects and priorities in fast-paced environments Benefits Flexible hybrid working Bonus and profit-sharing schemes Generous holiday allowance and extra leave perks Health, insurance, and travel-related benefits  

About the Company My client is a globally established and licensed online sports betting and gaming operator with a long-standing presence in the industry. They deliver high volume, real time products to a worldwide user base and are recognized for their focus on innovation, performance, and technical excellence. The company operates complex, large scale platforms and offers engineers the opportunity to work on low latency, high throughput systems within a modern, cloud native architecture. The Role My client is seeking a Mid/Senior .NET Developer to join their backend engineering team. This role focuses on building and enhancing the core services that support real time trading, risk management, and platform functionality. This is a hands on Mid/senior role offering a high degree of ownership and influence. You will contribute to architectural decisions, solve open ended technical challenges, and help drive improvements across engineering practices, not just deliver pre-defined tasks. You will play an active role across the full software development lifecycle, from requirements analysis and design through to deployment, optimization, and production support. Key Responsibilities Design, develop, and maintain scalable and high performance backend systems using Microsoft .NET Translate business requirements into robust technical solutions Participate in all stages of the SDLC, including design, development, testing, deployment, and ongoing support Build and maintain cloud native infrastructure, including containerized workloads and orchestration using Kubernetes Implement and support CI/CD pipelines Integrate with: Message brokers (e.g. RabbitMQ) Caching technologies (e.g. Redis) Relational databases Troubleshoot, optimise, and monitor system performance using logs, metrics, and dashboards Diagnose and resolve production issues in a real time, high availability environment Ensure system reliability, scalability, and uptime Conduct code reviews and contribute to technical design discussions Provide technical guidance and mentorship to junior and mid level engineers Collaborate closely with product, QA, and other engineering teams Stay up to date with emerging backend, cloud, and distributed systems technologies Required Skills & Experience Strong analytical and problem solving skills with excellent attention to detail Comfortable working in a fast paced, changing environment Self motivated, proactive, and able to take ownership of technical solutions Strong communication and collaboration skills Experience delivering and supporting production systems end to end Ability to manage multiple priorities effectively Technical Background Degree or diploma in Computer Science or a related field 5+ years of commercial experience with Microsoft .NET Strong experience designing and developing scalable, distributed systems Hands on experience with message driven architectures (RabbitMQ or similar) Solid experience with Redis Practical experience using Kubernetes in production environments Cloud platform experience (Azure preferred, AWS also considered) Experience with automated testing and modern development practices Desirable / Nice to Have Experience with gRPC, WebSockets, or Server Sent Events (SSE) Exposure to observability tools such as OpenTelemetry Frontend exposure using React and TypeScript Why Join? Work on largescale, real time systems with global reach Solve complex technical challenges in a performance critical environment Significant ownership and influence over backend architecture Join an experienced, engineering led organization with modern tooling and practices

Director of Operations – Online Gaming Role Overview The Director of Operations – Online Gaming is a senior leadership role responsible for driving operational excellence, commercial performance, and regulatory compliance across Peermont’s online gaming division. This is a high-impact position with a defined pathway to General Manager within 12–18 months, based on performance. The role requires a proven operator with strong commercial acumen and leadership capability to build and scale a competitive online gaming business in the South African market. Key Responsibilities Leadership & Strategy Lead and develop functional heads, building a high-performing, accountable leadership team. Contribute to executive and board-level strategy, positioning online gaming as a key business unit. Develop the commercial and strategic capability to transition into the General Manager role. Operations Management Oversee day-to-day operations across sportsbook and casino verticals, ensuring performance, uptime, and player experience. Own operational KPIs, reporting, and performance reviews. Drive continuous improvement across all operational functions. Customer Experience & VIP Lead customer service strategy, ensuring high-quality support, fast response times, and strong resolution processes. Monitor satisfaction metrics and implement improvements based on insights. Oversee VIP programme, balancing premium service with commercial sustainability. Engage directly with high-value players where appropriate. Compliance & Risk Ensure full compliance with South African gaming regulations and licensing requirements. Lead responsible gambling initiatives and maintain regulator relationships. Oversee fraud, risk, and AML frameworks, ensuring effective detection, mitigation, and reporting. Balance risk management with customer experience and commercial performance. Payments Manage payment operations, ensuring fast, secure, and reliable deposit/withdrawal processes. Oversee payment providers, optimise performance, and manage commercial terms. Monitor transaction data to improve conversion and reduce failures. Experience & Qualifications Essential: 10+ years in online gaming operations, including senior leadership experience. Strong knowledge of sportsbook and/or casino operations at scale. Experience in regulated markets (compliance, licensing, responsible gambling). Proven leadership and team development capability. Strong analytical and commercial decision-making skills. Eligibility to work in South Africa. Desirable: Experience in African or emerging markets. Exposure to both online and land-based gaming. Familiarity with South African regulatory frameworks.

One of my client is looking for a Senior frontend developer role able to join their offices in London or New Castle (UK).   They build world class apps, middleware and digital products in the global lottery, betting, and gaming space. Important: The role is hybrid, 1 day per week at the office is mandatory. Main Responsibilities: - Design, build, and maintain high-quality applications across web, mobile, and backend environments depending on project needs. - Take ownership of technical design and delivery for medium to high complexity features and systems. - Translate complex requirements into scalable, maintainable solutions. - Act as a subject matter expert in a primary discipline while contributing across other parts of the stack when needed. - Collaborate closely with cross-functional teams including product, QA, and design. - Drive improvements in engineering standards, tools, and processes. - Identify and reduce technical debt while supporting system modernisation efforts. - Ensure strong performance, scalability, security, and reliability across platforms. - Lead or contribute to technical initiatives spanning multiple systems. - Mentor team members and support knowledge sharing and hiring activities. - Implement testing, monitoring, and observability best practices. - Contribute to secure development practices and compliance requirements where applicable.   Desired experience: - Proven experience in a senior engineering role with ownership of complex systems. - Strong expertise in front-end technologies (JavaScript/TypeScript frameworks) or another core area such as React - Ability to work beyond a single specialization (T-shaped skillset) — preferred but not strictly mandatory. - Experience integrating front-end applications with APIs and backend services. - Solid understanding of distributed systems and cloud environments (AWS preferred). - Familiarity with CI/CD pipelines, automated testing, and modern delivery practices. - Experience with performance optimisation, debugging, and observability tools. - Exposure to legacy systems and modernisation projects is advantageous. - Knowledge of secure coding practices and common security standards. - Experience mentoring engineers or influencing technical decisions is beneficial but not mandatory.

We are looking for a Social Media Marketing Consultant to work on a remote basis for circa 6 months for one of our customers - with a focus on Sports / Sportsbook. You will be responsible for the creation of viral content material that spreads rapidly and organically, gaining high engagement, widespread attention and then using the content to promote the sportsbook brand / campaigns.  

Role purpose The SEO Manager is responsible for leading and overseeing all SEO initiatives. This includes developing strategies to improve website visibility, search rankings, and organic traffic, as well as managing SEO projects end-to-end. The role plays a central part in shaping and executing SEO strategy, working closely with cross-functional teams within the marketing function to drive performance in target markets. Key responsibilities Lead and manage the SEO team on a day-to-day basis, providing guidance, support, and performance oversight Develop and implement comprehensive SEO strategies to increase organic traffic and improve search rankings Conduct keyword research, market analysis, and competitor benchmarking to identify growth opportunities Monitor website performance and continuously optimise for visibility, rankings, and user engagement Oversee on-page and off-page SEO activities, including content optimisation, link-building strategies, and technical improvements Collaborate with content, product, development, and marketing teams to ensure SEO best practices are integrated across initiatives Track, analyse, and report on SEO performance using tools such as Google Analytics (GA4), Google Search Console, Ahrefs, and SEMrush Identify technical SEO issues and work with development teams to resolve them Stay up to date with search engine algorithm updates, industry trends, and best practices, adapting strategies as required Provide data-driven insights and recommendations to support business growth Key requirements At least 3 years of proven experience in SEO, ideally within a performance-focused or digital environment Strong understanding of on-page, off-page, and technical SEO principles Hands-on experience with tools such as Ahrefs, SEMrush, Google Analytics (GA4), and Google Search Console Strong analytical skills with the ability to interpret data and translate insights into actionable outcomes Up-to-date knowledge of SEO trends, search engine algorithm updates, and AI-driven tools for optimisation Excellent communication skills and the ability to collaborate effectively across teams Strong organisational skills with the ability to manage multiple projects simultaneously Previous experience in a team leadership or management role Benefits A friendly and supportive team environment A workplace where your voice and ideas truly matter Competitive salary and performance-based incentives Private medical insurance Public transportation card Monthly food vouchers Weekly team breakfasts, bi-weekly Friday lunches, and sweet treats An extra paid day off to celebrate your birthday Loyalty program rewarding long-term team members  

Corporate Onboarding Executive   Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €35,000 DOE   About the Company We are a well-established provider of specialized business and commercial services, helping clients navigate corporate, legal, and regulatory requirements. As part of our growing client services portfolio, we are expanding our Onboarding Team to deliver seamless client experiences.   About the Role We are looking for a proactive and detail-oriented Corporate Services Executive to manage the end-to-end onboarding process for new clients. You will work closely with the Compliance Team to ensure regulatory and due diligence requirements are met while providing a smooth onboarding experience.   Key Responsibilities Manage onboarding of new clients, including company incorporations and client takeovers Serve as the main point of contact for clients during onboarding Coordinate with Compliance to collect and verify KYC/AML documentation Prepare incorporation documents for submission to the Malta Business Registry (MBR) Maintain accurate records and documentation in internal systems Monitor onboarding timelines and ensure service level compliance Identify and escalate any risks or issues to the Onboarding Team Manager Collaborate with internal teams and external service providers for a coordinated onboarding process Handover fully onboarded clients to the Ongoing Corporate Team   Key Skills and Requirements Minimum 2 years’ experience in corporate services, legal, compliance, or financial services, ideally in onboarding or client acceptance Strong knowledge of KYC, AML, and Maltese regulatory requirements Familiarity with company incorporations and Malta Business Registry procedures Excellent organizational skills with high attention to detail Ability to manage multiple cases and meet tight deadlines Strong communication and interpersonal skills Proactive, solution-oriented mindset Team player with ability to collaborate across functions   What’s Offered Competitive remuneration package with performance bonus Hybrid working and flexible hours Longer Fridays – office closes at 2pm Birthday leave and wellness allowance Health insurance and free parking Study leave and sponsorship opportunities Regular team building, departmental events, and industry event participation