We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Our client is a leading digital media and performance marketing business operating across the sports betting, gaming, and entertainment sectors. With a portfolio of highly recognized consumer brands and data-driven products, they partner with many of the industry's top operators across North America. They are now seeking a Director of North America Sales to lead commercial growth, strengthen strategic partnerships, and drive revenue across the region.
The Opportunity
This is a senior commercial leadership position responsible for owning new business development, managing key operator relationships, and leading a growing North American sales function. The successful candidate will play a critical role in expanding market share, supporting revenue growth initiatives, and building long-term strategic partnerships across regulated gaming markets.
Working closely with executive leadership, marketing, product, and content teams, you'll be responsible for developing commercial strategy, closing high-value deals, and creating a scalable sales operation capable of supporting continued expansion throughout North America.
Key Responsibilities
Business Development & Revenue Growth
Identify, develop, and close new commercial partnerships across North America.
Build and maintain a healthy, forecastable sales pipeline.
Drive market-entry initiatives by establishing relationships with operators ahead of new state launches.
Develop cross-sell opportunities across multiple products, brands, and revenue streams.
Identify new monetization opportunities, verticals, and strategic partnership channels.
Support commercial growth through both affiliate and advertising sales initiatives.
Commercial Strategy
Support revenue objectives across multiple business units and brands.
Lead commercial negotiations and structure affiliate, advertising, and hybrid partnership agreements.
Provide accurate forecasting and commercial insights to senior leadership.
Evaluate opportunities, pricing strategies, and partnership performance to maximize revenue outcomes.
Strategic Partnerships
Act as the senior point of contact for key operator relationships.
Build and maintain executive-level partnerships across the regulated gaming ecosystem.
Drive partner retention, growth, and long-term commercial success.
Monitor commercial performance and renegotiate agreements where necessary.
Represent the business at key industry events and conferences.
Sales Leadership
Recruit, develop, and lead a high-performing North American sales team.
Implement best practices across CRM usage, pipeline management, forecasting, and reporting.
Establish performance metrics and accountability across the sales function.
Develop future commercial leaders and create a scalable team structure to support growth.
Requirements
Significant commercial leadership experience within online gambling, sports betting, affiliate marketing, digital media, or a related sector.
Proven track record of winning and closing major commercial partnerships.
Existing senior-level relationships with operators across the North American gaming market.
Experience building, managing, and developing successful sales teams.
Strong understanding of the regulated North American gambling landscape.
Deep knowledge of affiliate commercial models including CPA, Revenue Share, Hybrid, and Fixed Fee agreements.
Experience selling advertising, media inventory, or digital marketing solutions.
Strong analytical and commercial decision-making skills.
Executive presence with the ability to influence stakeholders at all levels.
Nice to Have
Experience launching commercial operations in newly regulated markets.
Exposure to data products, audience monetization, adtech, or digital performance marketing solutions.
Experience transforming an account management function into a proactive new business sales organization.
Why Consider This Opportunity?
This is a rare opportunity to join an established and growing organization at a pivotal stage of expansion within the North American gaming sector. You'll have the autonomy to shape commercial strategy, build strategic partnerships with industry-leading operators, and
Hiring: Database Administrator | Stockholm ??
I’m working on a new opportunity for an experienced Database Administrator to join a growing international iGaming business in Stockholm.
This is a hands-on, operations-focused DBA role where you’ll take ownership of production database environments and work closely with engineering and data teams.
5+ years’ DBA experience
Strong hands-on MySQL experience is essential
Database performance tuning
High availability, backups & reliability
Schema changes, migrations & upgrades
MongoDB experience is a plus
Python / Bash / SQL exposure beneficial
Stockholm, Sweden
Hybrid – around 2 days per week in the office
iGaming experience is NOT required
Annual performance bonus
Flexible on notice period
Our client is looking for a Head of Performance Marketing who owns all paid and programmatic acquisition channels, closing gaps in current coverage across paid social, programmatic, and clipping/creator-led campaigns for non regulated casino brands..
This is a strategic and hands-on role with a clear mandate to: scale spend efficiently, build a rigorous measurement and optimisation framework, and grow a small in-house team over time.
The role reports directly to CCO and carries end-to-end accountability for acquisition spend efficiency and channel performance, with a strategic mandate to optimize conversion and funnel performance and grow traffic.
You will take full ownership of programmatic, Paid social and creator-led clipping campaigns across all channels. Experience of the Turkish market prefered.
If you are able to relocate to Cyprus and have strong casino acquisition experience then please get in touch for more details.
Customer Service Agent (Finnish Speaking)
Location: Malta | Hybrid
Salary: €25,000 – €30,000
About the Role
We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.
Responsibilities
Support customers in Finnish and English via chat, email, and phone
Assist with account queries, verification, deposits, withdrawals, and promotions
Review KYC documents and perform security checks
Resolve customer issues professionally and efficiently
Collaborate with teams such as Risk, Fraud, and Responsible Gaming
Maintain accurate records in line with internal and legal requirements
Support translation and localisation tasks when needed
Contribute to a positive and collaborative team environment
What We’re Looking For
Fluent Finnish and English, written and spoken
Strong communication and customer service skills
Comfortable working shifts, including future night shifts
Flexible and motivated to grow within a scaling company
Responsible, accurate, and detail-oriented
Previous customer support experience is a plus
Interest in online gaming or sports betting is an advantage
What’s Offered
Hybrid working model
Lunch allowance for office days
Full reimbursement of office parking costs
Growth and development opportunities within a fast-growing company
Senior Customer Support Specialist (Finnish Speaking)
Form part of a fast-growing international iGaming business
Step into a senior, leadership-track CS role with real impact
Location: Malta (St. Julian’s) - Relocation Provided.
Workplace: Hybrid
Salary: Up to €30k + Bonus
Your Role:
Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence
Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards
Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements
Support fraud detection and account monitoring through detailed customer and transaction reviews
Act as a senior presence within the team, stepping in during peak periods or critical situations
Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department
Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes
Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience
Take ownership of specific markets, features, or workflows, becoming a go-to person within the team
What You Bring:
2+ years of experience in online customer support within iGaming or a similar fast-paced environment
Strong understanding of KYC, payments, and customer risk/fraud fundamentals
High emotional intelligence with a natural leadership mindset
Data-driven approach with awareness of how performance impacts wider business outcomes
Fluent English and Finnish
Ability to multitask, prioritise, and perform under pressure
Comfortable working shifts, including potential night shifts
Interest in sports and/or casino products is a plus
Curiosity around tools and technology (including AI) to improve efficiency
What’s in It for You?
Salary up to €30K + Bonus
Quarterly team events and weekly company socials
Hybrid work setup with home-office allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
Our client is looking for a Programmatic and Marketing Tech Manager.
The Programmatic and Marketing Tech Manager is responsible for the set-up, management, optimization and analyzing performance campaigns in specific regions.
Campaign Optimization & Innovation: Lead the ongoing optimization of media campaigns, utilizing data-driven insights to refine strategies and identify new growth opportunities. Actively test and innovate to ensure sustained campaign performance across digital channels.
Cross-Functional Collaboration: Collaborate closely with internal teams (Affiliates, Design and Content) to ensure the integration of marketing efforts. Leverage cross-departmental insights to achieve optimal campaign performance.
Data-Driven Performance Analysis: Oversee the setup, tracking, and detailed performance analysis of all campaigns using Adservers and other tools. Continuously monitor KPIs, analyzing results against set targets, and providing actionable recommendations to senior management.
The role is based on site in \Malta so if this sounds like you then please get in touch.
My client is looking for a Senior Affiliate Manager who has experience across sportsbook and casino. . This is an exciting opportunity for a professional looking to make a significant impact in a fast-paced and collaborative environment.
You will lead and grow their affiliate partnerships across Sportsbook and Casino verticals.The successful candidate will be responsible for managing a portfolio of key affiliates, driving new business opportunities, optimizing partner performance, and delivering sustainable revenue growth.
This role requires a strong understanding of the sportsbook affiliate landscape, player acquisition strategies, sports betting products, and performance marketing.
The ideal candidate combines relationship management expertise with analytical skills and a proven ability to negotiate, execute, and scale affiliate partnerships in highly competitive markets.
If this sounds like you and you can work in an office in Malta then please egt in touch
Sales Role - Mix of New Business & Account Development - DACH Region
Sports Betting Focus
DACH Region
Account Development Role
B2B iGaming provider
Great opportunity to work for a well-established and respected brand
Can offer a attractive base salary + bonus/commissions on top
This company is one of the most well- known B2B suppliers to the iGaming sector. With an established brand it is now looking to expand and recruit another Sales/Account Developer to join its highly successful and respected team.
For this role you will need to be based in one of a number of locations throughout Europe. The focus for the role is the DACH region (Germany & Austria mostly). You will be responsible for promoting this company's full range of iGaming solutions to predominately Sports Betting operators within your assigned portfolio. The main focus will be to formulate strategies for specific accounts and then implement them. This will involve developing existing accounts, cross-selling and up-selling. You will be required to travel to meet clients, carry out product demos and attend industry events/trade shows.
To be considered for this role you will need solid product knowledge of odds, trading or streaming products. iGaming sales or account management experience too would be ideal, candidates with only product (no sales experience) will also be considered.
You will also need to be fluent in English and ideally German both written and verbal.
For further information please contact Karl Harenburg at Pentasia.
CRM Manager – iGaming | São Paulo
We are looking for an experienced CRM Manager to lead CRM strategy, lifecycle marketing, retention, and customer engagement for the Brazilian market.
Key Responsibilities
Own and execute CRM and customer lifecycle strategies.
Plan CRM calendars, campaigns, segmentation, and personalized communications.
Build and optimize automated customer journeys and trigger-based campaigns.
Drive retention, reactivation, engagement, and customer lifetime value (LTV).
Monitor campaign performance, churn, conversion, and engagement metrics.
Lead A/B testing and continuously optimize CRM initiatives.
Collaborate with Product, Operations, VIP, Risk, Data, UX, and Compliance teams.
Ensure campaigns follow regulatory and responsible gaming requirements.
Requirements
5+ years of experience at managerial level in CRM, retention, lifecycle marketing, or customer engagement.
Strong experience with Email, Push Notifications, SMS, WhatsApp, and In-app Messaging.
Proven experience with segmentation, automation, and lifecycle journey design.
Strong analytical and project management skills.
Experience optimizing onboarding, first deposit, first bet, reactivation, and VIP engagement.
Professional English communication skills.
Nice to Have
Experience in iGaming, online casino, sports betting, fintech, e-commerce, or other high-frequency digital products.
Knowledge of gamification and retention mechanics such as cashback, loyalty programs, tournaments, missions, and challenges.
Experience with CRM automation tools, CDPs, BI/reporting tools, and basic SQL.
Experience managing bonus ROI, incentives, VIP retention, and regulated markets.
? Location: São Paulo, Brazil – On-site
Senior UA Designer – iGaming | São Paulo
We are looking for a Senior Designer specialized in Motion Design and Video Production to create high-quality visual assets, animations, and audiovisual content for an iGaming environment, including proprietary games.
Key Responsibilities
Create motion graphics, animations, and video content for games, campaigns, promotions, and products.
Develop static and animated assets and layouts across multiple channels and formats.
Animate typography, logos, characters, icons, interfaces, and other graphic elements.
Create key visuals and adapt them across different formats, platforms, and markets.
Maintain a high level of visual quality, consistency, and polish.
Contribute creative ideas and help evolve the visual language of games and products.
Collaborate closely with Design, Marketing, Product, and Content teams.
Requirements
Senior-level experience in Design and Motion Design.
Advanced proficiency in After Effects.
Strong skills in Photoshop and Illustrator.
Solid understanding of graphic design, composition, typography, and visual direction.
Strong experience with motion graphics, animation, and video production.
Excellent attention to detail, visual judgment, and critical thinking.
Ability to independently lead projects and manage multiple formats and deadlines.
Strong portfolio demonstrating high-quality design and motion work.
Nice to Have
Experience in iGaming, gaming, or entertainment.
Experience creating assets for games.
Knowledge of Figma.
Experience with Blender, Cinema 4D, or other 3D tools.
Video editing/post-production experience.
Familiarity with AI tools for creative workflows.
? Location: São Paulo, Brazil – On-site