We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
About the role:
This position is focused on leading and executing fully integrated marketing initiatives for an iGaming project operating in Mexico. Based onsite in Mexico City, the role requires a well-rounded marketer who can combine strategic thinking with hands-on execution. The person in this role will oversee the full marketing journey, from market analysis and channel selection to local activations and performance tracking. Acting as a key local representative, they will build strong relationships with partners and providers while ensuring that all marketing activities deliver measurable results and align with market dynamics.
Main Responsibilities:
Develop and execute 360° marketing strategies across online and offline channels, ensuring compliance with iGaming regulations.
Plan and implement local campaigns, including events, sponsorships, promotions, and partnerships with venues such as restaurants, bars, and entertainment locations.
Select and manage the most effective mix of marketing channels to reach target audiences.
Oversee the entire marketing funnel, from user acquisition to retention and loyalty initiatives.
Build and manage relationships with local media, agencies, and communication platforms (e.g., SMS, radio, outdoor advertising).
Negotiate and assess partnerships to ensure strong return on investment.
Conduct audience research, segmentation, and behavioral analysis; run surveys and focus groups to test messaging and campaign approaches.
Define KPIs, monitor performance, and optimize campaigns based on data insights.
Coordinate internal teams and external partners to ensure smooth execution of marketing activities.
Maintain a structured roadmap and actively manage day-to-day marketing operations.
Desired experience:
Minimum of 4 years in marketing roles, ideally within iGaming, betting, or entertainment (industry experience is a strong advantage but not strictly mandatory).
Proven experience delivering integrated campaigns across digital and offline channels.
Strong knowledge of the Mexican market, including media landscape and consumer behavior.
Experience in partnerships, local activations, and event marketing.
Solid analytical skills with experience tracking KPIs and optimizing campaign performance.
Strong organizational and project management abilities.
Native-level Spanish and advanced English (C1) required.
Strong communication, negotiation, and relationship-building skills (highly valued).
Senior Customer Support Specialist (Finnish Speaking)
Form part of a fast-growing international iGaming business
Step into a senior, leadership-track CS role with real impact
Location: Malta (St. Julian’s) - Relocation Provided.
Workplace: Hybrid
Salary: Up to €30k + Bonus
Your Role:
Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence
Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards
Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements
Support fraud detection and account monitoring through detailed customer and transaction reviews
Act as a senior presence within the team, stepping in during peak periods or critical situations
Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department
Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes
Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience
Take ownership of specific markets, features, or workflows, becoming a go-to person within the team
What You Bring:
2+ years of experience in online customer support within iGaming or a similar fast-paced environment
Strong understanding of KYC, payments, and customer risk/fraud fundamentals
High emotional intelligence with a natural leadership mindset
Data-driven approach with awareness of how performance impacts wider business outcomes
Fluent English and Finnish
Ability to multitask, prioritise, and perform under pressure
Comfortable working shifts, including potential night shifts
Interest in sports and/or casino products is a plus
Curiosity around tools and technology (including AI) to improve efficiency
What’s in It for You?
Salary up to €30K + Bonus
Quarterly team events and weekly company socials
Hybrid work setup with home-office allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
Senior Customer Support Specialist (Swedish Speaking)
Form part of a fast-growing international iGaming business
Step into a senior, leadership-track CS role with real impact
Location: Malta (St. Julian’s) -
Workplace: Hybrid
Salary: Up to €30k + Bonus + Relocation to Malta package
Your Role:
Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence
Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards
Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements
Support fraud detection and account monitoring through detailed customer and transaction reviews
Act as a senior presence within the team, stepping in during peak periods or critical situations
Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department
Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes
Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience
Take ownership of specific markets, features, or workflows, becoming a go-to person within the team
What You Bring:
2+ years of experience in online customer support within iGaming or a similar fast-paced environment
Strong understanding of KYC, payments, and customer risk/fraud fundamentals
High emotional intelligence with a natural leadership mindset
Data-driven approach with awareness of how performance impacts wider business outcomes
Fluent English and Swedish
Ability to multitask, prioritise, and perform under pressure
Comfortable working shifts, including potential night shifts
Interest in sports and/or casino products is a plus
Curiosity around tools and technology (including AI) to improve efficiency
What’s in It for You?
Salary up to €30K + Bonus
Quarterly team events and weekly company socials
Hybrid work setup with home-office allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
Own high-level stakeholder relationships across government and regulators.
Act as the face of the business in critical engagements and negotiations.
High-impact role in a fast-growing company.
I’m working with a rapidly scaling organisation in the iGaming sector who are looking to appoint a Director of Client Relations to lead their most critical external relationships.
This is a senior, strategic, and highly visible position, suited to someone comfortable operating across commercial, regulatory, and political environments. You’ll play a key role in shaping outcomes, building trust, and representing the business at the highest levels.
The Role;
You will take ownership of senior stakeholder relationships, acting as the primary interface between the business and government bodies, regulators, and key industry partners.
This role goes beyond traditional account management — it requires someone who can navigate complexity, manage sensitive situations, and influence outcomes, both in formal settings and through strong relationship-building.
Key Responsibilities;
Build and manage senior relationships across government, regulatory bodies, and industry stakeholders
Represent the business in high-level meetings, negotiations, and external engagements
Navigate complex, politically sensitive environments with sound judgment
Influence stakeholder alignment with commercial and strategic objectives
Provide leadership with insights on stakeholder sentiment, risks, and opportunities
Act as a trusted escalation point for sensitive or high-priority issues
Ensure internal teams are aligned with external expectations and commitments
What They're Looking For
10+ years’ experience in client relations, stakeholder engagement, or government relations
Proven ability to influence and negotiate at senior levels
Strong understanding of regulatory and political landscapes
Highly credible and confident in externally facing roles
Excellent communication skills, adaptable across audiences
Fluency in English and Tagalog
Additional Context
This is an onsite role, best suited to someone who thrives in a relationship-led environment. Success in this position will involve building strong connections with stakeholders both formally and informally, including regular networking, hosting, and maintaining close working relationships.
If you’d be open to hearing more, feel free to reach out for a confidential discussion.
Location: London or Newcastle
Hybrid: 1 day per week in the office
About the Company
My client develops high-quality digital platforms, applications, and backend systems within the global betting, gaming, and lottery sectors.
Main Responsibilities:
Lead a team of engineers to deliver projects on time and within budget
Oversee development of SDKs, APIs, and services within a regulated environment
Collaborate closely with Product, QA, and delivery teams to execute the roadmap
Drive accurate estimations, planning, and prioritisation of work
Coach and mentor engineers
Monitor delivery metrics and optimise processes and efficiency
Ensure compliance with security and regulatory standards
Support hiring, performance management, and career development
Desired experience:
Proven experience managing software engineering teams delivering complex products
Background as a Software Engineer in a commercial environment
Strong leadership, coaching, and stakeholder management skills
Experience with modern development practices and full SDLC
Ability to manage multiple projects and priorities in fast-paced environments
Benefits
Flexible hybrid working
Bonus and profit-sharing schemes
Generous holiday allowance and extra leave perks
Health, insurance, and travel-related benefits
About the Company
My client is a globally established and licensed online sports betting and gaming operator with a long-standing presence in the industry. They deliver high volume, real time products to a worldwide user base and are recognized for their focus on innovation, performance, and technical excellence.
The company operates complex, large scale platforms and offers engineers the opportunity to work on low latency, high throughput systems within a modern, cloud native architecture.
The Role
My client is seeking a Mid/Senior .NET Developer to join their backend engineering team. This role focuses on building and enhancing the core services that support real time trading, risk management, and platform functionality.
This is a hands on Mid/senior role offering a high degree of ownership and influence. You will contribute to architectural decisions, solve open ended technical challenges, and help drive improvements across engineering practices, not just deliver pre-defined tasks.
You will play an active role across the full software development lifecycle, from requirements analysis and design through to deployment, optimization, and production support.
Key Responsibilities
Design, develop, and maintain scalable and high performance backend systems using Microsoft .NET
Translate business requirements into robust technical solutions
Participate in all stages of the SDLC, including design, development, testing, deployment, and ongoing support
Build and maintain cloud native infrastructure, including containerized workloads and orchestration using Kubernetes
Implement and support CI/CD pipelines
Integrate with:
Message brokers (e.g. RabbitMQ)
Caching technologies (e.g. Redis)
Relational databases
Troubleshoot, optimise, and monitor system performance using logs, metrics, and dashboards
Diagnose and resolve production issues in a real time, high availability environment
Ensure system reliability, scalability, and uptime
Conduct code reviews and contribute to technical design discussions
Provide technical guidance and mentorship to junior and mid level engineers
Collaborate closely with product, QA, and other engineering teams
Stay up to date with emerging backend, cloud, and distributed systems technologies
Required Skills & Experience
Strong analytical and problem solving skills with excellent attention to detail
Comfortable working in a fast paced, changing environment
Self motivated, proactive, and able to take ownership of technical solutions
Strong communication and collaboration skills
Experience delivering and supporting production systems end to end
Ability to manage multiple priorities effectively
Technical Background
Degree or diploma in Computer Science or a related field
5+ years of commercial experience with Microsoft .NET
Strong experience designing and developing scalable, distributed systems
Hands on experience with message driven architectures (RabbitMQ or similar)
Solid experience with Redis
Practical experience using Kubernetes in production environments
Cloud platform experience (Azure preferred, AWS also considered)
Experience with automated testing and modern development practices
Desirable / Nice to Have
Experience with gRPC, WebSockets, or Server Sent Events (SSE)
Exposure to observability tools such as OpenTelemetry
Frontend exposure using React and TypeScript
Why Join?
Work on largescale, real time systems with global reach
Solve complex technical challenges in a performance critical environment
Significant ownership and influence over backend architecture
Join an experienced, engineering led organization with modern tooling and practices
Director of Operations – Online Gaming
Role Overview
The Director of Operations – Online Gaming is a senior leadership role responsible for driving operational excellence, commercial performance, and regulatory compliance across Peermont’s online gaming division. This is a high-impact position with a defined pathway to General Manager within 12–18 months, based on performance.
The role requires a proven operator with strong commercial acumen and leadership capability to build and scale a competitive online gaming business in the South African market.
Key Responsibilities
Leadership & Strategy
Lead and develop functional heads, building a high-performing, accountable leadership team.
Contribute to executive and board-level strategy, positioning online gaming as a key business unit.
Develop the commercial and strategic capability to transition into the General Manager role.
Operations Management
Oversee day-to-day operations across sportsbook and casino verticals, ensuring performance, uptime, and player experience.
Own operational KPIs, reporting, and performance reviews.
Drive continuous improvement across all operational functions.
Customer Experience & VIP
Lead customer service strategy, ensuring high-quality support, fast response times, and strong resolution processes.
Monitor satisfaction metrics and implement improvements based on insights.
Oversee VIP programme, balancing premium service with commercial sustainability.
Engage directly with high-value players where appropriate.
Compliance & Risk
Ensure full compliance with South African gaming regulations and licensing requirements.
Lead responsible gambling initiatives and maintain regulator relationships.
Oversee fraud, risk, and AML frameworks, ensuring effective detection, mitigation, and reporting.
Balance risk management with customer experience and commercial performance.
Payments
Manage payment operations, ensuring fast, secure, and reliable deposit/withdrawal processes.
Oversee payment providers, optimise performance, and manage commercial terms.
Monitor transaction data to improve conversion and reduce failures.
Experience & Qualifications
Essential:
10+ years in online gaming operations, including senior leadership experience.
Strong knowledge of sportsbook and/or casino operations at scale.
Experience in regulated markets (compliance, licensing, responsible gambling).
Proven leadership and team development capability.
Strong analytical and commercial decision-making skills.
Eligibility to work in South Africa.
Desirable:
Experience in African or emerging markets.
Exposure to both online and land-based gaming.
Familiarity with South African regulatory frameworks.
One of my client is looking for a Senior frontend developer role able to join their offices in London or New Castle (UK).
They build world class apps, middleware and digital products in the global lottery, betting, and gaming space.
Important:
The role is hybrid, 1 day per week at the office is mandatory.
Main Responsibilities:
- Design, build, and maintain high-quality applications across web, mobile, and backend environments depending on project needs.
- Take ownership of technical design and delivery for medium to high complexity features and systems.
- Translate complex requirements into scalable, maintainable solutions.
- Act as a subject matter expert in a primary discipline while contributing across other parts of the stack when needed.
- Collaborate closely with cross-functional teams including product, QA, and design.
- Drive improvements in engineering standards, tools, and processes.
- Identify and reduce technical debt while supporting system modernisation efforts.
- Ensure strong performance, scalability, security, and reliability across platforms.
- Lead or contribute to technical initiatives spanning multiple systems.
- Mentor team members and support knowledge sharing and hiring activities.
- Implement testing, monitoring, and observability best practices.
- Contribute to secure development practices and compliance requirements where applicable.
Desired experience:
- Proven experience in a senior engineering role with ownership of complex systems.
- Strong expertise in front-end technologies (JavaScript/TypeScript frameworks) or another core area such as React
- Ability to work beyond a single specialization (T-shaped skillset) — preferred but not strictly mandatory.
- Experience integrating front-end applications with APIs and backend services.
- Solid understanding of distributed systems and cloud environments (AWS preferred).
- Familiarity with CI/CD pipelines, automated testing, and modern delivery practices.
- Experience with performance optimisation, debugging, and observability tools.
- Exposure to legacy systems and modernisation projects is advantageous.
- Knowledge of secure coding practices and common security standards.
- Experience mentoring engineers or influencing technical decisions is beneficial but not mandatory.
We are looking for a Social Media Marketing Consultant to work on a remote basis for circa 6 months for one of our customers - with a focus on Sports / Sportsbook.
You will be responsible for the creation of viral content material that spreads rapidly and organically, gaining high engagement, widespread attention and then using the content to promote the sportsbook brand / campaigns.
Role purpose
The SEO Manager is responsible for leading and overseeing all SEO initiatives. This includes developing strategies to improve website visibility, search rankings, and organic traffic, as well as managing SEO projects end-to-end. The role plays a central part in shaping and executing SEO strategy, working closely with cross-functional teams within the marketing function to drive performance in target markets.
Key responsibilities
Lead and manage the SEO team on a day-to-day basis, providing guidance, support, and performance oversight
Develop and implement comprehensive SEO strategies to increase organic traffic and improve search rankings
Conduct keyword research, market analysis, and competitor benchmarking to identify growth opportunities
Monitor website performance and continuously optimise for visibility, rankings, and user engagement
Oversee on-page and off-page SEO activities, including content optimisation, link-building strategies, and technical improvements
Collaborate with content, product, development, and marketing teams to ensure SEO best practices are integrated across initiatives
Track, analyse, and report on SEO performance using tools such as Google Analytics (GA4), Google Search Console, Ahrefs, and SEMrush
Identify technical SEO issues and work with development teams to resolve them
Stay up to date with search engine algorithm updates, industry trends, and best practices, adapting strategies as required
Provide data-driven insights and recommendations to support business growth
Key requirements
At least 3 years of proven experience in SEO, ideally within a performance-focused or digital environment
Strong understanding of on-page, off-page, and technical SEO principles
Hands-on experience with tools such as Ahrefs, SEMrush, Google Analytics (GA4), and Google Search Console
Strong analytical skills with the ability to interpret data and translate insights into actionable outcomes
Up-to-date knowledge of SEO trends, search engine algorithm updates, and AI-driven tools for optimisation
Excellent communication skills and the ability to collaborate effectively across teams
Strong organisational skills with the ability to manage multiple projects simultaneously
Previous experience in a team leadership or management role
Benefits
A friendly and supportive team environment
A workplace where your voice and ideas truly matter
Competitive salary and performance-based incentives
Private medical insurance
Public transportation card
Monthly food vouchers
Weekly team breakfasts, bi-weekly Friday lunches, and sweet treats
An extra paid day off to celebrate your birthday
Loyalty program rewarding long-term team members