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The Company My client is a fast-growing online gaming business redefining how players engage with casino entertainment. Combining a world-class game portfolio, data-driven decision making, and innovative player experiences, the company is building a differentiated platform for the North American market. Following a recent rebrand and entry into a new phase of growth, my client is expanding its leadership team and investing in product, technology, and operational capabilities to support scalable, sustainable growth. This is a high-impact opportunity to join at a pivotal stage and help shape the future direction of the business. The Role The Head of Acquisition will lead all new player growth initiatives across the business. Reporting directly to the General Manager, you will be responsible for defining and executing acquisition strategy, managing media investment, scaling affiliate and partnership channels, and driving performance across multiple acquisition streams. This role requires a commercially driven leader with deep performance marketing expertise and a strong track record in building scalable acquisition engines that balance growth, efficiency, and player quality. Key Responsibilities Acquisition Strategy & Performance Own acquisition strategy, budget allocation, and growth targets across all channels Scale player acquisition while maintaining efficiency, profitability, and player quality Develop testing frameworks and long-term growth plans aligned with business objectives Continuously identify opportunities to improve performance and ROI Affiliate & Partnership Growth Build and manage strategic relationships with affiliates, publishers, and partners Expand affiliate contribution while maintaining strong commercial outcomes Evaluate and negotiate partnerships to support sustainable growth Monitor partner performance, traffic quality, and long-term player value Channel Expansion & SEO Diversify acquisition across paid media, partnerships, SEO, and emerging channels Develop scalable programs that reduce reliance on single-channel performance Collaborate with Product, Analytics, and Creative teams to improve conversion Establish SEO as a meaningful contributor to long-term growth Measurement & Optimisation Partner with Analytics to evaluate acquisition quality, ROAS, retention, and LTV Improve forecasting, attribution, and decision-making frameworks Optimise spend allocation using data-led insights Ensure focus remains on long-term value over short-term volume Leadership Build and lead a high-performing acquisition function Manage agencies, external partners, and internal team growth Establish scalable processes, reporting structures, and operating rhythms Act as a key strategic partner to the General Manager and wider leadership team Success in the First 12 Months Scale acquisition while maintaining efficiency and player quality Grow affiliate contribution and strategic partnerships Successfully diversify acquisition across multiple sustainable channels Enhance forecasting, measurement, and performance visibility Build a repeatable and scalable acquisition engine Establish yourself as a trusted member of the leadership team Requirements Essential 7+ years’ experience in acquisition, performance marketing, or growth leadership Proven track record managing significant budgets and hitting performance targets Strong knowledge of affiliate marketing and partnership-driven acquisition Demonstrated success scaling customer acquisition programmes Strong analytical mindset and commercial decision-making ability Experience managing agencies, vendors, and external partners Excellent communication and leadership skills Desirable Experience within iGaming (Online Casino, Sweepstakes, Sports Betting, Social Casino) Experience scaling affiliate programmes and diversified acquisition portfolios Exposure to paid social, programmatic, SEO, and emerging channels Background in high-growth or venture-backed environments Familiarity with attribution, analytics, and marketing measurement tools The Candidate You are a commercially driven growth leader with a builder’s mindset. You thrive in fast-paced environments where accountability, experimentation, and innovation are key. You bring a strong ability to solve complex growth challenges, build strategic partnerships, and translate data into actionable insights. Most importantly, you focus on acquiring high-quality players that deliver long-term value, not just volume.  

Location: Malta Work model: Hybrid (3 days in the office after probation period)   We are looking for an experienced Affiliate Manager to lead and grow our global affiliate marketing function. The successful candidate will be responsible for developing and executing the affiliate strategy, building and managing key partner relationships, driving revenue growth, and leading a high-performing team.  This role requires a strong commercial mindset, extensive experience in affiliate or performance marketing, excellent analytical skills, and the ability to optimize campaigns and partnerships to achieve business objectives.   Requirements: Minimum of 2–3 years' experience as an Affiliate Manager within the iGaming industry. Proven experience managing affiliate partnerships across the DACH region. Previous team leadership or people management experience, with the ability to mentor and develop high-performing teams. Fluent in English, with excellent written and verbal communication skills. German or French language skills are highly desirable and will be considered an advantage. Does this sound like you and the next step in your career? Then apply now or email me directly at: chrysavgi.patera@pentasia.com  

Corporate Legal Counsel Location: On-site (Hybrid after 6 months) | Type: Full-time Overview My client an iGaming company is seeking a Corporate Legal Counsel to support corporate governance, legal compliance, and strategic projects across the Group. You'll work closely with senior stakeholders on corporate, regulatory, and commercial matters across multiple jurisdictions. Key Responsibilities Advise on corporate governance and legal compliance. Draft and review corporate documents, board resolutions, and agreements. Manage corporate housekeeping and statutory filings. Support company restructures, M&A, and strategic transactions. Liaise with regulators, registries, and external legal counsel. Provide day-to-day legal advice to internal stakeholders. Requirements Qualified lawyer (LLB required; LLM advantageous). 3+ years' post-qualification experience. Strong corporate law and governance knowledge. Excellent English communication skills. Regulated industry and iGaming experience are advantageous. Benefits Private medical insurance and pension. Career progression within a leading global iGaming company. Regular company events and employee perks. Modern office and casual dress code.

Onboarding Compliance (Underwriting) Specialist Location: On-site (Hybrid after 6 months) | Type: Full-time Overview My iGaming client is looking for an Onboarding Compliance (Underwriting) Specialist to join its Legal team. You'll be responsible for carrying out KYC, due diligence, and compliance checks on business partners, ensuring all onboarding processes meet regulatory and internal compliance standards. Key Responsibilities Conduct KYC and due diligence on new and existing partners. Complete risk assessments and recommend approvals or escalations. Manage onboarding documentation and ensure regulatory compliance. Monitor compliance with AML, CTF, FATCA, OFAC, and gaming regulations. Identify and escalate suspicious activity where required. Support compliance reporting, audits, and policy updates. Work closely with Legal, Finance, Operations, and external stakeholders. Deliver compliance guidance and training to internal teams. Requirements Bachelor's degree in Law, Business, Finance, or a related field. 2+ years' experience in Compliance, KYC, Underwriting, or a similar role. Strong understanding of AML and financial crime regulations. Knowledge of gaming regulations is advantageous. Excellent analytical, organisational, and communication skills. Experience with compliance and risk management systems. Benefits Private medical insurance and pension. Modern office with regular social events and employee perks. Casual dress code. Career development within a leading global iGaming business.

About the Opportunity Our client is a leading affiliate marketing company within the fast-growing iGaming industry, delivering innovative performance marketing solutions across sports betting, casino, and poker. Working alongside some of the world's most established gaming operators, they help brands expand their market presence and drive customer acquisition through strategic partnerships and data-driven marketing initiatives With operations spanning more than 20 international markets and offices in key hubs including Miami, Bogotá, São Paulo, and Madrid, the business has built a strong global footprint. As part of their continued expansion in North America, they are seeking a motivated Junior Sales Representative to support business development activities, build strategic partnerships, and contribute to commercial growth initiatives. The Role This is an excellent opportunity for an ambitious commercial professional looking to develop their career in sales, partnerships, and business development within a fast-paced international environment. You will play a key role in identifying new opportunities, managing partner relationships, and supporting the delivery and optimization of marketing campaigns. Key Responsibilities Build and maintain relationships with affiliates, media partners, and influencers. Support the negotiation and onboarding of new commercial partnerships. Identify and develop new business opportunities across the North American market. Coordinate campaigns with internal marketing teams to ensure successful execution. Monitor campaign performance and assist with optimization initiatives. Track key performance metrics and provide insights to support commercial decision-making. Ensure partner communications are professional, timely, and effective. Requirements 1-3 years of experience in Sales, Business Development, Account Management, or Digital Marketing. Strong commercial awareness and business development mindset. Excellent communication and relationship-building skills. Analytical approach with the ability to interpret campaign and performance data. Highly organized with strong attention to detail. Self-motivated and comfortable working in a target-driven environment. Nice to Have Spanish language skills. Experience within affiliate marketing, performance marketing, or digital media. Knowledge of the online gaming, sports, entertainment, or digital acquisition sectors. What's on Offer Permanent employment with long-term career progression opportunities. Exposure to international markets and high-growth business environments. Annual training and professional development allowance. Flexible working arrangements, including hybrid working options. Opportunity to make a direct impact on business growth and commercial success. Collaborative and entrepreneurial team culture. Apply Now If you are a commercially driven professional looking to accelerate your career in sales and partnerships, we would love to hear from you. Apply today to learn more about this exciting opportunity.  

Graphic and Motion Designer - Crypto Casino  Salary - Competitive depending on experience  Location - Europe  Structure - Full remote  Here at Pentasia we are partenered with a incredibly exciting and well known Crypto Casino looking to expand their Design team.  I'm currently on the lookout for talented Designers with both Graphics and Motion Design experience. iGaming experience highly preferred, even better if within a Crypto casino. If interested, don't hesitate to reach out or click the link below for more information.

Full remote role B2B contract provided Salary: up to 45k gross per year Previous experience in the iGaming industry is required   Main Responsibilities Lead the day-to-day operations of the Customer Support department, ensuring efficient collaboration between first-line and second-line support teams. Manage the onboarding and operational readiness of Customer Support Representatives and team leads. Oversee support operations using Intercom, Zendesk, or similar customer support platforms. Define, monitor, and improve KPIs, including response time, resolution time, SLA adherence, and CSAT. Conduct quality assurance reviews to maintain high service standards and compliance. Prepare reports on team performance, workload, operational metrics, and customer feedback. Maintain and improve the Knowledge Base, Help Centre, and internal documentation. Drive process improvements, workflow optimization, and customer support automation initiatives. Collaborate with Fraud, AML, Payments, VIP, and Product teams to resolve escalated cases and improve customer experience. Manage workforce planning, shift coverage, and ensure compliance with AML, KYC, and data protection requirements.   Key Skills & Experience Previous experience managing a Customer Support team, ideally within iGaming, fintech, or online platforms. Strong leadership and people management skills. Experience with Intercom, Zendesk, or similar CRM/support tools. Proven ability to monitor and improve KPIs, SLAs, CSAT, and operational performance. Experience creating reports, analyzing customer support metrics, and driving process improvements. Knowledge of AML, KYC, fraud prevention, payments, and compliance. Strong stakeholder management and cross-functional collaboration skills. Excellent organizational, communication, and problem-solving abilities.

The role is full remote Contract: B2B Salary: around 20k USD per year Previous iGaming experience needed   Main Responsibilities Provide customer support via live chat and email, ensuring timely, accurate, and professional assistance. Handle account-related issues, including verification, account restrictions, and responsible gaming requests. Support customers with deposits, withdrawals, payment statuses, and basic cryptocurrency inquiries. Resolve issues related to gameplay, sports betting, bonuses, and promotions. Explain company policies, wagering requirements, limits, and terms & conditions. Identify and escalate potential fraud, abuse, or suspicious activity following internal procedures. Promote and support Responsible Gaming initiatives. Document all customer interactions accurately in internal systems. Follow SOPs, SLAs, and escalation processes, collaborating with second-line support when needed. Stay updated on platform features and work rotational shifts while ensuring smooth handovers.   Key Skills & Experience Previous experience in customer support, ideally within iGaming or online platforms. Excellent written communication skills with a customer-first approach. Experience handling sensitive customer situations professionally. Understanding of payments, account verification (KYC), and cryptocurrency is beneficial. Knowledge of sports betting, casino products, bonuses, and promotions. Strong attention to detail and ability to follow compliance procedures. Comfortable working in a fast-paced, shift-based environment.

  Our client is seeking an experienced and commercially driven Head of VIP, Loyalty & Rewards to lead the strategy and execution of its customer engagement and player value program. This is a senior leadership role responsible for maximising customer lifetime value through the development of a best-in-class VIP, loyalty, and rewards ecosystem. The successful candidate will own the full customer lifecycle, from mass-market engagement through to high-value VIP relationships, ensuring a structured, data-led approach to customer progression, retention, and revenue growth. Key Responsibilities VIP Strategy & High-Value Customer Management Develop and deliver a comprehensive VIP strategy aligned with commercial objectives. Lead the acquisition, retention, and growth of high-value customer segments. Build and maintain strong relationships with premium customers through a personalised engagement model. Monitor customer behaviour to identify opportunities, trends, and potential risks. Lead and develop the VIP team, setting clear performance standards and service expectations. Continuously evaluate and enhance the VIP program to maximise commercial performance and customer satisfaction. Loyalty Program Strategy Own the design, development, and continuous improvement of the loyalty program across all customer segments. Create clear and engaging progression pathways that encourage long-term participation and customer advancement. Ensure program mechanics are simple, transparent, and aligned with business objectives. Drive customer engagement and retention through an effective loyalty framework. Rewards Strategy Develop and oversee the organisation's rewards strategy across all customer segments. Ensure rewards are relevant, compelling, and aligned with customer behaviours and preferences. Collaborate with cross-functional teams to ensure seamless delivery of promotional and reward initiatives. Optimise promotional investment while maintaining commercial sustainability. Measure program effectiveness and continuously improve return on investment. Customer Retention & Lifecycle Management Develop targeted retention strategies for premium and at-risk customers. Lead reactivation initiatives to re-engage inactive customer segments. Increase customer frequency, engagement, and lifetime value. Identify emerging high-value customers and support their progression into the VIP program. Cross-Functional Leadership Partner closely with CRM, Business Intelligence, Marketing, Product, and Operations teams. Translate customer insights into actionable commercial strategies and campaigns. Ensure alignment across customer engagement initiatives to deliver a consistent and differentiated customer experience. Promote a data-driven approach to customer strategy and decision-making. Key Performance Indicators Growth in revenue generated from high-value customers. Expansion and profitability of the VIP customer base. Customer retention and reactivation performance. Loyalty program engagement and tier progression. Effectiveness and return on investment of rewards initiatives. Operational excellence and scalability of customer engagement programs. Experience Required Proven experience managing VIP, loyalty, or high-value customer programs. Experience within online gaming, casino, sports betting, hospitality, luxury, or other premium customer-focused industries. Demonstrated success in driving customer engagement and commercial performance. Previous leadership experience with the ability to coach and develop high-performing teams. Excellent relationship management and stakeholder engagement skills. Strategic thinker with experience designing scalable customer programs. Highly analytical with strong data interpretation and decision-making abilities. Outstanding communication and leadership skills. The package would include a tax free annual salary, Company Car, Annual Bonus and Relocation assistance.

PSP Reconciliation Specialist Hybrid - 2 days in office, 3 days at home. Full time. Salary - EUR35-42K + Benefits. The Role As a PSP Reconciliation Specialist, you'll be ensuring payment transactions are accurately reconciled between PSPs, internal systems and settlement files while being a part of a friendly team. Key Responsibilities Perform daily PSP reconciliations across multiple payment providers. Investigate reconciliation breaks, settlement variances and missing transactions using SQL and Excel. Reconcile settlements, fees and balance sheet accounts at month-end. Resolve unmatched transactions with internal stakeholders and PSPs. Prepare reconciliation reports and identify trends or risks. Support improvements to reconciliation tools, controls and processes. What they're Looking For Essential Previous PSP reconciliation experience. Strong SQL and Excel skills. Good understanding of accounting principles and double-entry bookkeeping. Strong analytical and problem-solving skills. Fluent English. Desirable Experience within iGaming, fintech or financial services. Knowledge of PSP settlements, wallets, fees and chargebacks. What's on Offer Hybrid working in Malta. Private healthcare and pension. Meal allowance. Fitness and travel benefits. Annual training budget and clear career progression within an international business.