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Overview Pentasia is proud to be partnering with a leading online sports operator to recruit a CRM Manager – Sports Promotions based in Denver. This is a senior, high impact role responsible for shaping promotional strategy and driving customer loyalty across the entire user lifecycle. Leading a dedicated Sports CRM team, you will deliver data driven promotions and best in class customer journeys within a fast paced, highly regulated environment. This position is ideal for a commercially minded CRM leader with deep experience in online sports betting, promotional mechanics, and loyalty programs, who thrives at the intersection of data, customer experience, and performance. Key Responsibilities Lead the planning, execution, and optimization of customer promotions and loyalty offers across sports products Own reporting on campaign performance and commercial impact, translating insights into action Support day to day CRM operations, ensuring projects and promotions are delivered on time and to a high standard Champion a test and learn culture, utilizing A/B testing, multivariate testing, and control groups to optimize CRM performance Define and implement localized, territory specific CRM strategies, delivering structured and scalable campaign roadmaps Ensure all CRM activity fully complies with regulatory and licensing requirements across multiple jurisdictions Partner closely with senior leadership to communicate CRM goals, results, and improvement opportunities Maintain deep knowledge of CRM platforms, CDPs, and promotional mechanics, ensuring best practice is embedded across the team Propose customer centric innovations designed to enhance engagement, retention, and lifetime value Monitor competitor activity, industry trends, and CRM best practices to keep strategies market leading Collaborate cross functionally with Marketing, Product, Data, Compliance, and Operations teams to maximize impact Leadership & Team Management Lead, motivate, and develop a high performing Sports CRM team Take ownership of day to day people management, capacity planning, and delivery standards Delegate effectively through strong organizational and prioritization skills Support team members in developing technical CRM expertise and commercial understanding Skills & Experience Required Extensive experience in CRM, promotions, or loyalty roles within the online sports betting industry Strong commercial acumen with the ability to translate raw data into actionable insights Proven experience using CRM/CDP platforms such as Optimove, XtremePush, and/or Braze Deep understanding of sports betting customer lifecycles, promotional mechanics, and loyalty frameworks Demonstrated leadership experience managing and developing teams Highly organized, adaptable, and comfortable operating in a fast moving environment Strong stakeholder management skills with experience working cross departmentally Confident decision maker with a track record of delivering projects from concept to execution Able to work under pressure, manage competing priorities, and meet tight deadlines What’s On Offer Competitive base salary ($105,000 – $130,000) Annual bonus plan Comprehensive Health & Wellness benefits 33 days PTO per year 401(k) with company match Opportunity to play a key role in shaping CRM strategy for a major sports brand

The Opportunity My client, a leading US-facing gaming and entertainment business, is in the search for a Customer Engagement Manager to own and shape an innovative free to play games strategy. This newly created role offers a true blank canvas. You will be responsible for designing and delivering a compelling free to play experience that drives customer acquisition, engagement, retention, and long-term loyalty. Working cross-functionally, you will act as the central owner of this channel for the US market, blending creativity, commercial acumen, and data-driven decision-making. Key Responsibilities Develop and lead the overarching free to play games strategy, informed by customer data, insights, and market trends Own the end-to-end execution of free to play campaigns, from concept through launch and optimization Advocate for and implement a best in class promotional and engagement plan Analyze player behavior, campaign performance, and engagement metrics to refine strategy and maximize ROI Collaborate closely with product, development, analytics, and CRM teams to continuously enhance the free to play offering Leverage commercial insight to work with third party providers, negotiating and optimizing value across partnerships Partner with the wider CRM function to deliver cross-sell strategies, migrating free to play users into real-money sports betting and casino products Act as a channel owner for the US market, ensuring alignment with broader customer engagement and brand objectives Skills & Experience Proven experience in CRM, customer marketing, product marketing, analytics, or commercial roles Demonstrated success in developing customer engagement programs with a strong focus on customer acquisition and retention Strong analytical capability, with the ability to translate complex data into clear, actionable insights Solid understanding of customer segmentation, value modeling, and ROI-driven decision making Passion for free to play games, including social, fantasy, casino, or peer to peer gaming experiences Technical fluency and experience with platform integrations is an advantage Experience managing small teams and collaborating cross-functionally within a larger organization Highly organized, self motivated, and comfortable operating autonomously Salary & Benefits Salary range: $105,000 – $130,000 per annum (depending on experience) Annual bonus plan Comprehensive health and wellness benefits 33 days PTO per year 401(k) with company match  

This is your chance to join a fast-growing technology & entertainment business where reality TV, celebrity drama, and pop culture are transformed into real prizes. The mission is simple: make watching, predicting, and talking about your favourite moments more exciting and more valuable. You’re not just watching the world, you’re part of it. Predict outcomes, compete with friends, and earn epic prizes. About the Role My client is seeking a hands-on Acquisition Marketing Manager to drive user growth through paid media, influencer partnerships, and affiliate marketing. Reporting directly to the CEO, you’ll be responsible for planning, executing, and optimising campaigns across these channels, with a strong emphasis on data-driven decision-making and measurable results. As an early-stage business, this role requires someone who is comfortable working autonomously and hands-on across both performance strategy and creative execution. This is a fully remote position open to candidates based in North America. Key Responsibilities: Develop, execute, and optimise paid media campaigns (including PPC, display, and paid social) to drive user acquisition and revenue growth. Identify, recruit, and manage influencer partnerships to expand brand reach and engagement. Build and scale affiliate marketing programmes, managing relationships and performance with key partners. Analyse campaign performance, generate actionable insights, and report on KPIs to the CEO and wider team. Collaborate with the product and content teams to ensure campaign messaging and creative are aligned with brand objectives. Create, adapt, and iterate static and simple ad creatives for user acquisition campaigns, using tools such as Photoshop and/or Figma to support rapid testing and optimisation. Own the end-to-end creative testing process for UA ads, from concept through to launch, iteration, and performance analysis, in a start-up environment without reliance on a dedicated design team. Stay current on the latest trends and best practices in paid media, influencer, and affiliate marketing, especially within mobile gaming and pop culture. Test new channels and strategies to identify scalable growth opportunities. Requirements:  4–5 years’ hands-on experience in acquisition marketing, with a proven track record in paid media, influencer, and affiliate marketing (mobile gaming, sweepstakes, prediction markets, iGaming or entertainment experience highly desirable). Strong analytical skills and experience using data to optimise campaigns and drive decision-making. Proficiency with campaign management and analytics tools (e.g. Google Ads, Facebook Ads Manager, affiliate platforms, influencer management tools). Excellent communication skills, both written and verbal. Ability to work independently in a fast-paced, remote environment. Experience with reporting and presenting campaign results to senior stakeholders. Hands-on experience creating paid acquisition ad creatives (primarily static; simple motion a bonus). Comfortable using basic design tools such as Photoshop and/or Figma to produce, edit, and localise UA creatives without agency or design-team dependency. Strong understanding of creative testing frameworks and how creative performance impacts CPA, CTR, and LTV. Bonus: Experience with SEO, email marketing, or content marketing.

One of our fastest growing customers is looking for a Head of AI to work on a fully remote basis. We are seeking a Head of AI to build and lead the development of AI systems that take on high-volume, repetitive decision-making, enabling our teams to focus on strategic and creative work. You will own the AI agenda end-to-end, from team build-out to the design, deployment and governance of decisioning systems, along with the supporting data and evaluation infrastructure. Working closely with specialist teams, you’ll ensure systems reflect real expertise and deliver measurable business impact. Key responsibilities Design and deploy AI agents and LLM-based systems to automate specialist judgement tasks, optimising for cost, quality, latency and ROI Build scalable data, retrieval and evaluation infrastructure to ensure decisions are explainable, testable and continuously improving Partner with business teams to identify high-impact use cases and deliver production-ready solutions that enhance output Establish robust data governance and responsible AI practices, including human-in-the-loop controls and regulatory compliance Report on performance, decision quality and business impact to senior stakeholders Requirements 5+ years’ experience in AI, data science or machine learning, including leadership of AI strategy and delivery at scale Advanced degree in Computer Science, AI, Data Science or related field Hands-on expertise in ML, generative AI, LLMs and decisioning systems in production environments Strong background in BI, marketing analytics and linking AI initiatives to commercial KPIs Excellent stakeholder communication skills Strategic, pragmatic and delivery-focused mindset Experience applying AI in iGaming is essential If you’re a hands-on AI leader excited to build an AI function from the ground up in a fast-paced environment, we’d love to hear from you. They are negotiable on total compensation package.

Title - Senior Product Designer - Sportsbook  Salary - Competitive depending on experience  Location - Bulgaria, Poland or Serbia  Structure - Remote  Here at Pentasia we are partnered with a fast-growing US sportsbook on a search for their first EU-based Senior Product Designer. You'd be the primary design voice for the entire EU organisation, working in close partnership with the US design team. I'm looking for a confident generalist who thrives in a lean, fast-moving environment owning the full design process from research through to launch.  Previous experience in Sportsbook is advantageous but not required.    If this sound like the right opportunity for you, don't hesitate to reach out.  

Acquisition Manager – iGaming Casino Location: St. Julian’s, Malta or Remote   About the Role We are hiring an experienced Acquisition Manager (Affiliate) to join a fast-growing international iGaming business. This role is responsible for managing, optimising, and scaling the affiliate programme to drive player acquisition and revenue growth within the online casino vertical. This is a hands-on, commercially focused position, suited to someone who already has an active network of affiliate partners and can generate results from the outset. Key Responsibilities Manage the day-to-day operations of the affiliate programme across multiple markets Build, maintain, and grow relationships with key and VIP affiliate partners Leverage an existing affiliate network to drive traffic and acquisition performance Identify, onboard, and activate new affiliate partners Optimise CPA, Revenue Share, and Hybrid deals to maximise ROI Monitor campaign performance and ensure accurate tracking across platforms Analyse data and produce regular performance reports Manage affiliate budgets and support acquisition forecasting Ensure affiliate compliance with brand guidelines and Terms & Conditions Collaborate with internal teams (CRM, Product, Marketing) to align campaigns and promotions Stay up to date with market trends and competitor activity Represent the company at industry events and conferences Requirements Proven experience in iGaming (casino) within an affiliate or acquisition role An established and active network of affiliate partners Strong understanding of key international markets (Europe preferred) Experience managing CPA, Revenue Share, and Hybrid models Strong analytical and data interpretation skills Excellent communication and relationship management abilities Fluent in English; additional European languages are an advantage Experience with affiliate platforms such as NetRefer, Income Access, MyAffiliates, or similar Highly organised with the ability to manage multiple priorities What’s on Offer Competitive salary with performance-based incentives Flexible working options (Malta-based or remote) International and collaborative working environment Flat structure with strong exposure to senior stakeholders Opportunity to take ownership of a key acquisition channel Career development and industry event exposure If you meet the above criteria and are looking for your next opportunity within a growing iGaming business, we encourage you to apply.

Head of Operations (Online Gaming)   Location: London (Hybrid) Salary: Circa £85k DOE   Job Summary: We are looking for a results-oriented, highly self-motivated, and commercially aware individual with a passion for Online Betting & Gaming to support and optimise operations across multiple African markets.   The Head of Operations will act as a key link between regional teams and central functions (including Product, Payments, Marketing, and Customer Service), ensuring effective execution of operational strategies across markets.   This role is responsible for overseeing multi-market performance, supporting regional teams, and ensuring that local operational needs are aligned with central direction. The position will play a critical role in maintaining operational efficiency, improving performance, and ensuring a consistent customer experience across all markets.   Responsibilities: Oversee operational performance across multiple African markets, ensuring alignment with commercial and operational KPIs Work closely with Regional Operations Managers to monitor and improve performance across their respective markets Analyse data, reports, and market trends to identify opportunities for operational and commercial improvement Act as a key liaison between local teams and central functions, ensuring effective communication and execution Build and maintain strong relationships with internal stakeholders and regional teams to ensure smooth operational flow Support market entry and exit decisions by providing operational and performance insights Assist in adapting operations to local market conditions, including payments, infrastructure, and customer behaviour Collaborate with central teams to support product rollouts, operational initiatives, and campaign execution (non-marketing ownership) Ensure consistency in operational processes and customer experience across all markets Contribute to improving operational frameworks and efficiencies across the business Support budget awareness and contribute to commercial decision-making through performance insights Manage and develop Regional Operations Managers, ensuring alignment and effective execution across markets Maintain a strong understanding of market dynamics and ensure local insights are reflected in central decision-making Support cross-functional alignment to ensure smooth delivery of the overall online gaming experience   Requirements: Experience in online gaming, betting Experience in operations, commercial, or multi-market roles Proven ability to work in a fast-paced, dynamic environment with changing priorities Strong commercial awareness, with exposure to performance metrics and ideally good P&L understanding Experience working with data to support decision-making and performance improvement Strong stakeholder management and relationship-building skills across multiple teams and geographies Willingness and flexibility to occasionally travel across African markets when required Excellent written and spoken communication skills in English; French is a plus Experience in emerging markets or Africa is beneficial Exposure to digital/online business models   Personal Competencies: Strong operational mindset with the ability to balance execution and commercial thinking Comfortable working in a fast-paced, evolving, and sometimes unstructured environment Ability to build and maintain strong relationships across distributed teams Adaptable and flexible, with a proactive and problem-solving approach Strong organisational and prioritisation skills Effective communicator with the ability to influence and align stakeholders High level of emotional intelligence and teamwork Ability to manage ambiguity and respond effectively to changing business needs Results-oriented with a focus on continuous improvement Entrepreneurial mindset with a willingness to take ownership and drive outcomes

Operations Manager (iGaming / Digital Gaming Environment)   Location: London (Hybrid) Salary: Upto £80k DOE + Bonus   We are supporting the search for an experienced Operations Manager to take ownership of day-to-day operational delivery within a fast-scaling digital gaming business operating in regulated markets.   This is a senior, hands-on role focused on ensuring smooth execution across product operations, supplier coordination, performance monitoring, and cross-functional delivery. You will act as a central point between commercial, product, marketing, and technical teams to ensure operational stability and strong player experience outcomes.   What you’ll be responsible for Lead and coordinate daily operational activity across digital gaming products, ensuring smooth end-to-end execution and platform reliability Oversee game and product releases, ensuring correct configuration, compliance alignment, and operational readiness Manage relationships with external suppliers and partners, ensuring service levels, delivery timelines, and operational standards are met Monitor performance metrics across products, identifying issues, trends, and opportunities for optimisation Support incident and issue management, ensuring fast resolution and clear internal communication during live operational events Work closely with product and technical teams to ensure improvements are properly prioritised and delivered Maintain oversight of operational risks, including system issues, player-impacting incidents, and supplier dependencies Contribute to reporting for senior leadership, highlighting performance, risks, and key operational insights Support continuous improvement of internal processes, workflows, and operational frameworks   What we’re looking for Several years of experience in iGaming, online gaming, sportsbook, casino, or digital entertainment operations Strong understanding of end-to-end operational delivery in a fast-paced digital environment Experience working with product, tech, or commercial teams in a cross-functional setup Confident managing third-party suppliers or platform partners Strong analytical mindset with the ability to interpret performance data and operational trends Comfortable working in high-pressure, fast-moving environments with shifting priorities Strong communication skills and ability to coordinate across multiple stakeholders

The Role Reporting to the Head of Strategy and Corporate Development, this role is a key driver in evolving the company’s long-term roadmap. The successful candidate will support efforts to accelerate growth through product diversification, new customer acquisition, and strategic expansion.  Key Responsibilities 1. Strategic Planning Market Intelligence: Conduct deep-dive research into industry trends and competitor activity to provide actionable recommendations for the executive team. Capital Allocation: Support the assessment of organic investment opportunities against a rigorous strategic and financial framework. Financial Modelling: Build complex ROI models for internal growth initiatives and partnership ventures. Special Projects: Support leadership on high-priority strategic actions and ad-hoc business situations.  2. Mergers & Acquisitions (M&A) Pipeline Management: Build and maintain a target universe aligned with company objectives through independent research and intermediary networking. Deal Evaluation: Screen opportunities based on strategic fit and financial viability. Valuation & Analysis: Lead financial modelling for targets, including valuation, synergy analysis, and the validation of operating assumptions. Execution: Support the full deal lifecycle, including commercial, financial, and legal due diligence, term sheet negotiations, and post-merger integration planning. Ideal Experience 3–5 years of professional experience, likely starting with a foundation in Investment Banking, Big 4 Transaction Services, or a qualified in-house finance route (e.g., CIMA). Subsequent experience in a corporate development or internal strategy role is highly preferred. Prior exposure to the payments industry or broader fintech sector is a significant advantage. Key Skills & Attributes Corporate Finance Mastery: Advanced skills in forecasting, valuation, and assessing combination effects. Due Diligence Expertise: A clear understanding of the DD process and the ability to identify "red flags" and value drivers. Critical Thinker: An intellectually curious mindset that looks beyond the data to understand the underlying strategic context. High Energy: A proactive, tenacious professional with the judgment to take ownership of complex deliverables. Collaborative: Strong interpersonal skills with the ability to influence and work across cross-functional teams.

Client Accounting Team Leader My Client, a growing Corporate Service Provider, is on the lookout for a finance professional to join the team. The Team Leader will manage a client portfolio while supervising and supporting junior accountants within the Client Accounting team. Key Responsibilities: Manage and review client accounts, management accounts, VAT returns, and financial statements Oversee audit processes and ensure all statutory deadlines are met Review work completed by others and assist with technical accounting queries Hold regular team meetings and monitor workload and progress Liaise with management, auditors, and other departments Ensure high-quality service delivery and compliance with regulations Support training, performance reviews, and best practices within the team Contribute to client meetings and assist in securing new business Requirements: Fully qualified accountant At least 2 years’ senior experience in client accounting Strong knowledge of accounting principles and VAT Proficient in Excel, Word, Outlook, and SAGE Strong communication, organisation, and problem-solving skills Able to manage multiple priorities and work independently and in a team Detail-oriented, responsible, and professional with confidential data What's in it for you ? Attractive salary Performance bonus Health Insurance Free Parking Study leave On the job training and more !!