We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Pentasia is supporting a growing charitable gaming business in the search for an experienced Sales Manager to support expansion across the Ohio market. This is an exciting opportunity to join a well established business within the charitable gaming space, working closely with local partners to drive revenue growth, expand market presence, and build long term relationships across the region.
The Role
As Sales Manager, you will take ownership of sales activity across Ohio, with a strong focus on relationship management, new business development, and ongoing account growth within charitable gaming environments.
Key responsibilities include:
Managing and growing relationships with charitable organizations, venues, and key stakeholders across Ohio
Identifying and developing new business opportunities within the state
Driving revenue growth through effective consultative sales techniques
Collaborating with internal teams to ensure seamless onboarding, installation, and ongoing client support
Representing the business at local events, site visits, and industry functions
Maintaining accurate sales forecasts and activity reporting
About You
This role will suit a commercially minded sales professional with experience in regulated or highly relationship driven gaming environments.
The ideal candidate will have:
Proven experience in a sales or business development role, ideally within charitable gaming, amusement, route operations, or regulated gaming
Strong knowledge of the Ohio charitable gaming landscape (highly desirable)
A track record of building and maintaining long term client relationships
Excellent communication, negotiation, and presentation skills
A self motivated, field based mindset with the ability to manage your own territory effectively
A valid driving licence and willingness to travel within Ohio
What’s on Offer
Competitive base salary with commission or performance based incentives
Opportunity to join a stable and growing business within charitable gaming
Autonomy to manage and grow your own regional sales territory
Long term career progression as the business continues to expand
Business Development Manager – Live Casino (Europe)
New Business focused
Fast growing Live Casino provider
Remote role, based anywhere in Europe
Competitive base + commission structure
An established iGaming supplier is looking to hire a Business Development Manager to drive growth across a newly developed product line within the casino space. This role will focus on expanding commercial partnerships with global operators, identifying new revenue opportunities, and helping position a differentiated offering in a competitive market.
You will take ownership of the full sales cycle, working closely with senior stakeholders to understand business needs and deliver tailored solutions that support player engagement and revenue growth. Alongside building a strong pipeline through your network, you’ll also contribute market insights to internal teams to support ongoing product evolution.
The ideal candidate will bring a proven background in B2B iGaming sales, with experience selling complex solutions and engaging with key decision-makers across international markets. A strong commercial mindset, ability to operate autonomously, and consistent track record of closing deals are essential.
Sound like you or someone you know? Please reach out.
We are looking for a VIP manager for a prize draw operator based in the UK. You will have VIP management experience and a real passion for customer service. This is a hands on role but will entail building out a VIP function so any experience doing that would be very beneficial. If you would like more information then please get in touch.
My client is a managed service business that are utilized when clients require a more extensive range of interim management services, spanning everything from strategic business planning, P&L management, user acquisition marketing, customer retention marketing, vendor selection, negotiation and management, front end design and build, data science and business intelligence, to operations and customer service, compliance, VIP management and transition planning.
The Social Casino team manage the Social Casino clients and end-to-end operations to ensure the key objectives of the clients are met. A Social Casino operates as a Freemium model and is a digital platform, available as a mobile app and web-based, that replicates the thrill of traditional casino games such as slots, table games, and bingo, but without real-money wagering. Instead of betting with cash, players use virtual currency, which can be earned through gameplay or purchased via inapp transactions. Unlike traditional online casinos, where players can win or lose real money, social casinos focus purely on entertainment. The games and platform integrate features like leaderboards, multiplayer tournaments, and social sharing, making them a lot more interactive than standard online gambling platforms. Because of these reasons, Social Casinos are on the rise, globally as a bridge to “real-money” gambling through acquiring and retaining a ready database of online casino players, and to leverage big data to better personalize their players experience throughout the casino clients operations.
The Senior Manager, CRM (Social Casino) is a key leadership role within the marketing team. This position is responsible for client management of the Social Casino division, developing and executing Social Casino customer retention strategies, managing online loyalty programs, and overseeing end-to-end CRM while working closely with the Acquisition & Data Analysis teams to ensure both financial and non-financial KPIs are met for each managed client.
Role Summary:
As the Senior Manager of CRM for the Social Casino division, you will develop & fully execute marketing plans for the growing Social Casino client base. You will be responsible for campaign planning, creation and execution for promotions targeted to the clients’ Social Casino customer bases. This position will allow for personal growth as the managed service business overall continues to grow.
The Senior Manager, CRM (Social Casino) is a key management position within the Marketing team working closely with the Head of Business Intelligence and broader marketing team, and is responsible for defining and executing Social Casino strategies to best convert and monetize the clients’ Social Casino player databases. This role manages the entire CRM strategy that is inclusive of social casino client management (weekly check ins, monthly & quarterly health check presentations etc), strategic marketing communications planning & execution, promotion ideation execution and management, marketing technology management, and people management. Your goal is to be an expert on the virtual economy & time on device impacts, and player cohort behavior in order to increase conversion and monetization of the entire player database. With the end goal to increase the overall customer lifetime value (revenue, time, and profitability) through increased engagement and retention to meet both financial and non-financial KPIs.
You are data focused, which informs your strategic marcomms planning. You have proven capabilities in developing sophisticated personalization at scale, automation, strategic marketing & tech innovation, as well as the holistic marcomms omni-channel player experience, and development of a robust test & learn environment. This role requires strong marketing and CRM technology experience, deep expertise with a proven track record in CRM success and the ability to collaborate cross functionally, as well as (ideally) a background in managing Social Casino marketing.
My client are committed to cultivating a diverse and stimulating work environment to achieve extraordinary results. They are looking for an individual who enjoys working in a fast-past, lean & team-oriented environment, likes to be challenged, and values the opportunity to make impacting change. They are building a strong culture of teamwork, collaboration, mutual respect, and transparency, and its vital that you help continuing to cultivate this culture as they grow.
Essential Duties & Responsibilities:
Lead the development, creation, and execution and management of the CRM strategy for of the Social Casino product. Including the development and execution of omnichannel loyalty marketing and CRM initiatives to optimize acquisition, retention, monetization, dynamic personalization and promotional strategies.
Client Management of all the Social Casino division clients included but not limited to running weekly check in and performance updates, monthly and quarterly formal health check presentations, regular meetings with clients teams helping support the product initiatives, event management (on site events as part of marketing plan), and any other client related requirements.
Management and ownership of all 3rd party Vendor relationships including weekly check ins with Social Casino platform partner account management team, Customer Service team, Social Media team, and Loyalty Management team.
Operational responsibility of retained player marketing initiatives; player retention & reengagement; promotion and bonus campaign planning and execution; reporting, and iterating marcomms plan (incl player time on device & virtual economy management); content and creative management; and holistic marcomms omni-channel management (email, website, push, player inbox, direct mail, and social).
Analyze customer data, defining actionable cohorts and creating targeted lifetime value/customer life-cycle engagement campaigns and programs.
Monitor competitor CRM and loyalty programs, testing and adopting best practices to continuously improve program performance, player value, and profitability.
Closely work with and contribute to the Product, Social Media and UA teams to enhance retention, database conversion & monetization (with a strong focus on retaining and growing the LTVs of key player cohorts), and user acquisition.
People manage the Graphic Design (Social Casino) and oversee all content teams in order to create dynamic assets that optimize conversion & monetization rates.
Working closely with the Head of Business Intelligence to develop and enhance KPIs for managing and assessing the success of our various clients’ Social Casino marketing effectiveness including channels, campaigns, programs, product and overall strategy.
Working closely with both the Head of BI, Head of UA, and product vendor analytics teams to build and monitor dashboards to track and optimize all marketing performance.
Identify, prioritize and execute initiatives to grow the database conversion & monetization activity and drive increased engagement - whether it’s organic initiatives, viral, referral or product based.
Deep knowledge of (with proven success in) email, social, and mobile CRM best practices
Working knowledge of HTML/CSS and email design best practices.
Expertise in Social Casino gaming and/or digital freemium gaming models & strategy.
Strong background in online VIP and loyalty marketing programs & initiatives (incl the dynamic player journey models).
Execute in a fast-paced, and highly iterative environment.
Education, Qualifications & Experience:
Bachelor’s degree (B.S./B.A.) in Business Administration, Marketing, or related field.
5+ years in a digital marketing CRM/lifecycle management role or equivalent combination of education, training and experience.
Must have comprehensive knowledge of marketing systems and processes (included but limited to email, SMS, onsite messaging & CMS management, app and web push notifications, etc.).
Must have experience & expertise in online social casino gaming and/or online Freemium gaming models & strategy.
Experience developing personalized emails using HTML/CSS with embedded personalization tokens.
Adaptable, analytical thinker who can work both strategically as well as in a hands-on executional capacity.
Excellent oral and written presentation skills.
Strong ability to manage simultaneous project streams and thrives in a fast-paced, evolving company environment.
Innovative thinker who looks beyond immediate competitive set for inspiration and ideas.
Hands-on experience working with a variety of CRM tools.
Exceptionally knowledgeable in current digital marketing CRM principles and best practices, and proven success models for delivering best in show CRM omni-channel planning & execution.
Demonstrated leadership experience in online gaming or e-commerce marketing not required, but highly regarded.
Excellent people management skills.
Ability to meet deadlines and to work under the pressure of short time constraints.
Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, Teams, Sharepoint, PowerPoint and Outlook).
MUST HAVE: Passion for social gaming, casino & casino marketing.
PaymentGenes are supporting a high-growth fintech company is building next-generation financial infrastructure focused on enabling fast, efficient international funds distribution for businesses. Currently midway through an MVP build, the team is looking to hire a Senior Full Stack Engineer to join at a critical stage of product development.
You will work closely with a small, experienced engineering team to help design and deliver a regulated financial platform from the ground up, with a strong emphasis on performance, scalability, and security.
The Opportunity
This role offers end-to-end ownership across the stack, with involvement in architecture, implementation, and building systems designed for compliance within a regulated environment. The team is focused on creating robust, auditable, and scalable systems from day one.
Key Responsibilities
Design and build end-to-end features across frontend and backend
Contribute to transaction processing and ledger systems
Develop event-driven services using modern architectural patterns
Build real-time functionality using WebSockets
Integrate with third-party providers (e.g. identity verification, payments)
Support fraud prevention and monitoring capabilities
Contribute to infrastructure and CI/CD pipelines
Ensure systems are secure, resilient, and compliant
Technology Stack
TypeScript across the stack
Modern backend frameworks (Node.js ecosystem)
React (TypeScript) and contemporary UI libraries
Relational and NoSQL databases (e.g. PostgreSQL, DynamoDB)
Cloud-native infrastructure (AWS or similar)
Event-driven architecture
Monorepo setup and CI/CD pipelines
What We’re Looking For
5–7 years of software engineering experience
Strong full stack development experience with TypeScript
Experience building and scaling production systems
Solid understanding of APIs and distributed systems
Experience with relational databases
Awareness of security and compliance considerations
Comfortable working in a fast-paced, startup environment
What’s on Offer
Hybrid working model (London-based)
Early-stage opportunity with real ownership and impact
Strong engineering culture and standards
Competitive benefits package including pension
Dedicated time for learning and development
Collaborative, low-ego environment
MARKETING ASSISTANT
Overview
Our client, a fast-growing international company, is seeking a highly organized and execution-driven Marketing Assistant to support its marketing operations in Brazil.
This role is ideal for someone looking to develop their career in marketing within a dynamic and fast-paced environment, working closely with both local and global teams to ensure campaigns are delivered efficiently and effectively.
Key Responsibilities:
Support the execution of marketing campaigns across multiple channels
Coordinate with internal teams and external partners to ensure timely delivery of activities
Assist in tracking campaign performance and preparing reports
Manage and organize marketing materials, assets, and documentation
Provide administrative support to the marketing team
Help ensure alignment between planning and execution of marketing initiatives
Support day-to-day operations and ad hoc marketing projects
Requirements:
Strong organizational skills and attention to detail
Execution-focused mindset with the ability to manage multiple tasks simultaneously
Good communication and coordination skills
Proactive attitude and willingness to learn
Ability to work in a fast-paced environment
Nice to Have:
Previous experience in marketing or administrative roles
Exposure to agency environments or marketing teams
Familiarity with campaign tracking or reporting tools
ADMIN ASSISTANT
Overview
Our client, a fast-growing international company, is seeking a highly organized and execution-driven Administrative Assistant to support its office operations in Brazil.
This role is ideal for someone who thrives in a dynamic and fast-paced environment, playing a key role in ensuring smooth day-to-day operations while supporting both local and global teams.
Key Responsibilities
Support daily office administration and operational activities
Coordinate logistics such as travel arrangements, meetings, and internal events
Act as a point of contact between teams, ensuring smooth communication and alignment
Assist in managing office supplies, vendors, and general facilities needs
Organize and maintain documents, records, and administrative systems
Provide administrative support to leadership and different departments
Support ad hoc operational and coordination projects
Help ensure efficient execution of internal processes and workflows
Requirements
Strong organizational skills and high attention to detail
Execution-focused mindset with the ability to handle multiple tasks simultaneously
Good communication and coordination skills
Proactive attitude and problem-solving approach
Ability to work in a fast-paced and dynamic environment
Previous experience in administrative or office support roles
Nice to Have
Experience in multinational or international environments
Exposure to fast-growing or startup companies
Familiarity with office management tools and collaboration platforms (e.g., Google Workspace, Slack)
A leading iGaming company is looking for a Casino Product Owner to drive the development and delivery of casino products across mobile and desktop platforms. In this role, you'll own the product lifecycle (from backlog management to feature release), ensuring a secure, seamless, and engaging player experience worldwide.
You'll collaborate closely with engineering, design, QA, and business stakeholders to deliver high-quality, data-driven casino products in a fast-paced and competitive environment.
Key responsibilities
Own and prioritise the product backlog with clear, actionable requirements
Define and execute the casino product roadmap aligned with business objectives
Translate business needs into user stories, specifications, and acceptance criteria
Collaborate with cross-functional teams to ensure smooth product delivery
Manage third-party provider relationships and resolve integration issues
Analyse product performance and player behaviour to inform decisions
Conduct market and competitor research to identify opportunities
Ensure high-quality delivery through testing, validation, and iteration
Monitor industry trends, including regulatory changes and emerging technologies
Requirements
2+ years of experience as a Product Owner or Product Manager in Casino iGaming
Strong understanding of casino platforms, game mechanics, and player behaviour
Experience with third-party integrations, including Casino Aggregators
Proven track record of delivering products across the full lifecycle
Strong analytical skills with a data-driven approach to decision making
Experience working in Agile environments (Jira, Confluence, or similar tools)
Excellent communication and stakeholder management skills
Programming experience in any language is a plus
Fluent English (written and spoken)
Role: Payments Manager
Hybrid - Full time
A leader in iGaming is on the lookout for a Payments Manager on Malta.
You will take responsibility for global duties, supporting Heads of Payments based in Serbia, Cyprus, developing relationships with PSPs, negotiating, travelling and more. Reporting to the Operations Director.
Responsibilities:
Overseeing day-to-day payment operations, including processing player deposits and withdrawals across various methods (cards, e-wallets, crypto).
Ensuring the highest possible payment success rates by monitoring reliability and fixing failure patterns.
Managing multi-currency operations.
Handling high-level or escalated payment disputes and complaints.
PSP & Vendor Relationships:
Sourcing, onboarding, and integrating new Payment Service Providers (PSPs) and alternative payment methods (APMs).
Negotiating commercial terms, fees, and service agreements with payment partners.
Monitoring SLA (Service Level Agreement) performance to ensure timely settlements.
Fraud Prevention & Compliance:
Ensuring compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
Working with fraud teams to identify, analyse, and mitigate fraudulent transactions.
Staying updated on evolving financial regulations (e.g., PSD2, GDPR) across different jurisdictions.
Analysis & Reporting:
Analysing payment trends, including volumes, success rates, and transaction costs.
Generating reports for senior management on payment performance and KPIs.
Reconciling monthly payments and managing aged receivables.
Technical Integration & Optimization:
Collaborating with technical teams to optimize payment routing strategies.
Testing new payment integrations and troubleshooting issues in the checkout
Market Manager - Arabic Speaking
Hybrid, Malta
About the Role
We are launching a new online casino and sports betting brand aimed at Arabic-speaking customers, with a primary focus on the GCC region and the potential to expand into other Arabic-speaking markets. This is a true zero-to-one opportunity.
We are looking for a Market Manager to be the cornerstone of this brand - the person who takes it from an idea to a living, growing business. You will own the day-to-day development of the brand across acquisition, promotions, customer support, and site operations, working closely with our central functions (product, customer support, design, payments, and CRM) to bring everything together.
This role is ideal for someone entrepreneurial who wants the autonomy of building a brand from scratch, with the backing, infrastructure, and resources of an established operator behind them.
What You'll Do
Own the brand’s Arabic voice, positioning, and content
Drive customer acquisition with internal teams and partners
Plan and execute promotions and CRM campaigns
Manage site content, localisation, and user experience
Support Arabic-speaking customers in the early phase
Track performance and optimise key KPIs (acquisition, retention, NGR)
Who You Are
Fluent in Arabic and English
Experience in iGaming (casino, sportsbook, or both)
Hands-on and entrepreneurial - comfortable building from scratch
Able to balance strategy and execution
Based in Malta or open to relocating
Nice To Have
Knowledge of GCC markets
Experience with affiliates / partnerships
Background in launching new brands or markets
If you are an Arabic speaker with experience in the iGaming industry working as a Marketing Manager and looking for a unique opportunity to build a brand from scratch then Apply Now or email me directly at: chrysavgi.patera@pentasia.com