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Regional Manager - Europe & LATAM (Sportsbook) Drive the next phase of international growth in iGaming. Are you an established commercial professional with an exceptional network across the European and LATAM iGaming markets? We're partnering exclusively with one of Asia's most successful and established sportsbook technology providers as they continue their global expansion. Following years of dominance across Asian markets, the business is investing heavily in Europe and Latin America, creating an opportunity for an experienced Regional Manager to spearhead new business growth across these key territories. This is a genuine opportunity to build a market from the ground up, backed by an internationally recognised product, substantial technical resources, and one of the industry's largest in-house trading operations. If you're someone who thrives on opening doors, closing strategic partnerships, and shaping regional growth, I'd love to hear from you. The Opportunity: As Regional Manager, you'll take ownership of commercial growth across Europe and LATAM, identifying new partnership opportunities with operators, platform providers, white-label businesses and aggregators. You'll have the autonomy to develop your own go-to-market strategy while working closely with senior leadership to establish long-term partnerships and accelerate expansion into key regulated and emerging markets. This is a highly visible role where your industry relationships and commercial expertise will directly influence the company's international success. What You'll Be Doing: Develop and execute a sales strategy across Europe and LATAM to drive new business growth. Leverage your existing network to establish strategic partnerships with operators, aggregators and white-label providers. Represent the business at leading international gaming exhibitions, conferences and industry events. Manage the full sales lifecycle, from prospecting through to commercial negotiations and contract completion. Build trusted relationships with senior stakeholders and identify long-term revenue opportunities. Act as the commercial bridge between clients and internal product teams to ensure smooth onboarding and successful API integrations. Deliver against ambitious commercial targets while helping shape the company's regional expansion strategy. What They're Looking For: Proven B2B Business Development experience within the iGaming industry. A strong existing network of decision-makers across European operators, aggregators, platform providers and white-label businesses. Demonstrable success winning and developing high-value commercial partnerships. Strong understanding of the European gambling landscape and regulatory environment. Fluent English and Spanish with strong commercial negotiation skills. Strategic, commercially minded and highly motivated by building new markets. Why This Opportunity? Join an established global sportsbook provider with an outstanding reputation. Be one of the key commercial figures leading European and LATAM expansion. Sell a proven, market-leading sportsbook solution backed by significant technical capability. High level of autonomy with genuine influence over regional strategy. International travel to major iGaming exhibitions and conferences. Fully Remote working with the flexibility to manage your own territory. If you're looking for a role where your network, commercial ability and entrepreneurial mindset can genuinely make an impact, we'd love to discuss this opportunity with you in confidence.

Junior Account Manager – Russian Speaking On-Site role based in Malta Launchpad your career into iGaming No iGaming industry recquired  Learn from industry veterans International industry exposure This company is a fast-growing, forward-thinking player in the iGaming space, specialising in delivering top-tier gaming content and solutions to operators worldwide. They pride themselves on their innovative approach, dynamic culture, and commitment to building lasting partnerships. With a passionate team and a clear growth vision, this company blends industry expertise with fresh ideas to create exceptional experiences for both our clients and their players. This role is ideal for a driven, Russian-speaking professional eager to launch their career in the commercial side of the iGaming industry. As an Account Manager, you’ll work closely with clients to build strong relationships, support their success, and identify opportunities for growth. Guided by experienced industry mentors, you’ll gain hands-on exposure to account strategy, performance analysis, and revenue optimisation, while developing the skills needed to thrive in a fast-paced, competitive market. Does this sound like you or someone you know? Reach out to Guy Derham – guy.derham@pentasia.com

Play-for-fun sports gaming is booming, and our client is right at the front of it. A fast-scaling social sports platform where players compete for leaderboard status, earn badges, and unlock rewards through sweepstakes and loyalty programmes, all without the risk of real-money betting. As they scale, they need a Senior Product Manager to take full ownership of the engine behind the player experience: their Player Account Management system. You'll bring: 5+ years as a PM in iGaming, with strong PAM experience A track record of shipping player-facing products at scale Sharp instincts for retention and monetisation Solid grasp of compliance and fraud prevention in regulated markets If this describes you and you are keen to learn more about this fully remote senior opportunity, apply here!

Job requirements 5-7 years of experience in IT operations, systems administration, or endpoint engineering Proven hands-on experience with at least one enterprise MDM solution (Kandji, Jamf Pro, or Microsoft Intune) Experience with identity management and SSO: Google Workspace Admin, Okta, Azure AD/Entra ID, SAML/SCIM integrations Proficiency in scripting and automation (Bash, Python, or PowerShell) for IT workflow development Currently based in Limassol, Cyprus Strong proficiency in integrating AI tools into daily workflows to drive efficiency, quality, and innovation Job responsibilities Own the full device lifecycle: procurement, provisioning, compliance enforcement, and decommissioning across macOS and Windows fleets Administer and optimise the Kandji MDM platform including custom profiles, automated deployments, and compliance policies Design and manage identity lifecycle workflows integrating Google Workspace, SCIM provisioning, and SSO/SAML configurations Build and maintain automated provisioning/deprovisioning workflows using APIs, scripting, and integration platforms Lead infrastructure projects end-to-end: office build-outs, network deployments, access control systems, and cloud service integrations

Important infos: The role is full remote, B2B contract provided, benefits included. This role includes on-call rotation, one week on call every four weeks The role is expected to be approximately: 80% hands-on engineering 20% architecture, design and technical planning   One on my client, a well known iGaming company, is looking for a Senior SRE/Devops engineer able to join their platform to build and maintain reliable, scalable infrastructure powering high-traffic production systems.   Key Responsibilities: Ensure platform reliability through monitoring, incident response, and root cause analysis. Participate in a 24/7 on-call rotation for production systems. Manage Kubernetes (EKS) infrastructure using Terraform, Helm, and GitOps (Flux/ArgoCD). Improve observability, automation, CI/CD pipelines, and infrastructure as code. Collaborate with engineering teams to support deployments and enhance system performance and scalability.   Requirements Strong hands-on experience with Kubernetes, AWS, Terraform, and CI/CD. Experience operating high-load production environments and on-call support. Knowledge of monitoring/observability tools (e.g., Datadog, New Relic). Experience with Kafka and cloud-native infrastructure is a plus. Proactive, ownership-driven mindset with excellent troubleshooting skills.

AML Analyst | iGaming | Malta | €56K–€66K I’m hiring an experienced AML Analyst to join a growing iGaming company in St Julian’s, Malta. You’ll be working across: AML investigations Transaction monitoring CDD, EDD, source of funds and source of wealth reviews Sanctions and PEP screening Customer, payment and gaming activity analysis Salary: €56,000–€66,000 depending on experience Location: St Julian’s, Malta Industry: iGaming Start: Quick starters are strongly preferred The ideal candidate will have solid AML, KYC or financial crime experience, ideally within iGaming or another regulated environment. Interested or know someone suitable? Send me a message.

The Responsible Gaming Analyst is responsible for identifying and assessing customers who may be at risk of gambling-related harm, determining appropriate protections and monitoring outcomes. The role reviews behavioural, transactional and customer interaction data, applies risk-based decisions and coordinates required actions with Customer Support or other authorised customer-facing teams.   This role will support the establishment of effective Responsible Gaming processes, consistent interventions and a sustainable approach to customer protection. This is a hands-on operational role requiring sound judgement, attention to detail and the ability to make timely, evidence-based customer protection decisions.   Responsibilities: Identify and assess gambling risk. Determine and coordinate customer protections. Deliver effective and compliant responsible gaming operations. Support operational excellence and team capability.   Requirements: Proven experience in responsible gaming, customer risk, AML, graud or similar. Working knowledge of gambling harm indicators, customer vulnerability, affordability, self-exclusion and customer intervention principles. Ability to analyse interaction data and identify changes or patterns that may indicate increased risk. Ability to make customer protection decisions and document the rationale for those decisions.

The Customer Service Agent will be responsible for handling customer queries and support requests online, delivering a helpful, accurate, and compliant service experience across registration, KYC, deposits, withdrawals, gameplay, bonuses, complaints, and responsible gambling interactions.   This role is expected to work confidently across channels — including email and live chat. The role will work closely with the Customer Service Lead and, where relevant, CRM & Loyalty, Risk & Compliance, and Payments, to resolve customer queries efficiently while maintaining our client's service standards.   Responsibilities: Respond to customer queries across channels — including email and live chat — accurately, professionally, and within agreed service level targets Resolve queries across registration, KYC, deposits, withdrawals, gameplay, bonuses, and general account support Escalate complaints, responsible gambling concerns, and higher-risk cases to the appropriate team promptly and correctly Apply responsible gambling, AML, and data privacy protocols correctly in every customer interaction   Requirements: Experience in a customer service or customer support role, ideally within iGaming, digital entertainment, fintech, or another regulated digital business Strong written and verbal communication skills, with the ability to work confidently across multiple channels including email and live chat Understanding of, or willingness to be trained on, responsible gambling, KYC/AML, and complaints handling requirements

Customer Service Lead About the Role We are seeking an experienced Customer Service Lead to build and develop a customer support function for a growing online business.  This is an exciting opportunity for someone who enjoys creating processes from scratch while remaining hands-on during the early stages. Working closely with senior leadership and cross-functional teams, you will define the customer service strategy, establish best practices, implement scalable processes and technology, and build a high-performing team that delivers an outstanding customer experience. Key Responsibilities Design and lead the customer service function, including team structure, processes, and operating model. Recruit, coach, and develop a customer service team with a strong performance culture. Define service standards, SLAs, quality assurance processes, and escalation procedures. Oversee customer complaints and ensure compliance with regulatory requirements. Manage the resolution of customer and technical support issues in collaboration with internal teams. Monitor key service metrics such as response times, resolution rates, customer satisfaction, and quality scores. Implement and optimize customer service platforms, knowledge management tools, chat solutions, and automation. Work closely with CRM, Product, Payments, Technology, and Risk & Compliance teams to deliver a seamless customer journey. Use customer insights to drive continuous improvements across products, operations, and customer experience. Requirements Experience building and scaling a customer service or customer operations function. Background in iGaming, online gaming, fintech, digital entertainment, or another regulated industry. Strong understanding of regulated customer support, including KYC, responsible gambling, and complaint handling. Experience implementing customer service technologies and automation tools. Strong leadership, stakeholder management, and communication skills. Commercial mindset with a focus on customer retention, operational efficiency, and long-term growth. Ideal Candidate You are a hands-on leader who enjoys building teams and processes from the ground up. You combine strategic thinking with operational execution and have a proven ability to create scalable customer service functions that enhance both customer satisfaction and business performance.

Senior Associate Malta - Full time Hybrid My client, an Advisory firm in Malta, is looking for a Senior Associate to join its growing Accountancy team. This is an excellent opportunity for ACCA or University graduates, as well as qualified professionals, to develop their careers. Key Responsibilities Prepare and maintain accounting records and financial data. Produce management accounts, trial balances, and financial statements. Prepare and submit VAT and personal tax returns. Maintain cash books and accounting journals. Liaise with regulatory and supervisory authorities. Support clients with day-to-day accounting requirements.   About You? ACCA or University of Malta qualified (or equivalent). Previous accounting experience is advantageous. Proficient in Microsoft Office, particularly Excel. Strong communication skills in English and Maltese. Organised, detail-oriented, and able to manage multiple deadlines. Proactive, adaptable, and committed to delivering high-quality work.   What's on Offer Competitive salary. Excellent work-life balance. Supportive and collaborative working environment. Clear career progression and professional development opportunities. Bonus