We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
The Company:
Our client is a leading supplier of unique and innovative iGaming content with 1300+ exclusive games and titles from over 50 studio partners. Their focus is on delivering top-tier gaming experiences across the globe.
About the Role:
As a Technical Success Manager, you will act as the bridge between our client’s technical teams and operator partners, ensuring customers successfully integrate, launch, and optimize their platform. You will own the technical satisfaction of your customer portfolio, guiding them from onboarding through post go-live support.
Combining technical expertise with strong stakeholder management, you will drive seamless integrations, identify growth opportunities, resolve technical challenges, and ensure customers fully leverage our products. You will also act as the voice of the customer internally, helping to continuously improve our client’s platform, processes, and overall customer experience.
Skills & Qualifications:
MS Office applications, particularly with Excel - Essential
1-2 years’ experience in the iGaming industry
Strong technical understanding of online casino products and integrations
Analytical aptitude
Meeting facilitation skills
Account management
Technical aptitude
Adaptability
Strong communication skills in English & Portuguese - written and verbally
Service oriented
Customer Support Executive
Role Overview
This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention.
This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations.
Key Responsibilities
Proactively contact users through outbound calls and other outreach channels
Communicate promotions, campaigns, and special offers to customers
Resolve customer incidents, queries, and support tickets efficiently
Support account activations, verifications, and related processes
Manage daily operational queries and user requests
Drive customer engagement and retention through direct interaction
What we are looking for
Previous experience in a call center, customer support, or gaming operations environment
Comfortable managing high volumes of customer interactions
Strong verbal and written communication skills
Commercially aware with a customer-focused mindset
Results-driven with a proactive approach to user engagement
Our client is looking for a social media manager with I-Gaming experience who really understands how to build communities across all social media platforms. You will understand Guerilla digital marketing and how to target niche audiences on these platforms.
If you have worked in social media and are able to work in Belgrade 1 day a week then please get in touch.
Pentasia are supporting a rapidly growing Adult Entertainment Platform in their search for a Community Manager. In this role, you'll lead and grow highly engaged communities across Discord, Telegram, Reddit and other digital platforms. Developing strategic content and structured engagement frameworks to drive participation. Using automation and data driven monetization, you will turn these communities into engines of retention, revenue and organic growth.
Mission of the Role
Transform digital community spaces into drivers of retention, revenue, and organic growth.
Core Responsibilities
Build and manage highly engaged online communities across platforms including Discord, Telegram, and Reddit.
Create and maintain content calendars and engagement frameworks.
Convert community participation into paid adoption.
Launch exclusive access initiatives and gated campaigns.
Implement automation, role systems, engagement mechanics, and moderation tools.
Reduce churn through structured community activation strategies.
Key Performance Indicators (KPIs)
Community growth rate
Engagement metrics
Community to customer conversion rate
Revenue generated from community initiatives
Retention and loyalty impact
Ideal Candidate Profile
3+ years of experience managing and scaling large online communities
Demonstrated experience building and growing communities on Discord, Telegram, and Reddit (or comparable community platforms)
Proven ability to convert community engagement into revenue through structured monetization strategies
Strong technical proficiency with community tools, automation, role systems, and moderation frameworks
Hands-on, start-up oriented operator with a data-driven and performance-focused approach
Compensation
Competitive base compensation with performance incentives tied to measurable business outcomes.
Chicago College Basketball Data Entry Gig – Get Paid to Attend Division I Games
COMPLETE THE QUESTIONNAIRE HERE TO START: https://nashres.com/application
Location: Chicago, IL (covering Chicago home games)
Contract Type: Independent Contractor
Compensation: $200.00 per game
Dates: Ongoing college basketball season
Industry: Sports Data & Analytics
Are you a college basketball fan based near Chicago, IL?
Our client is hiring sports enthusiasts to attend Chicago college basketball games in Chicago, IL and input real-time play-by-play data using their proprietary iPhone app.
You’ll also have opportunities to work Nebraska college basketball games, with travel time compensated.
Role Overview:
You’ll be inside the arena capturing live data—made shots, rebounds, fouls, and other key actions. The job requires accuracy, focus, and solid understanding of basketball rules and game flow.
Requirements:
iPhone 12 or newer (iPhone 14+ preferred)
Strong knowledge of basketball rules and gameplay
Fast, accurate data entry skills
Ability to stay fully attentive throughout the entire game
Reliable transportation to the games
Availability for select games throughout the season
What You Get:
Free access to every assigned Chicago college basketball games
Paid travel time for Nebraska assignments
Work on a high-profile sports analytics project
We’ll review basic requirements and, if qualified, you’ll have a quick screening call and then be setup for a "trial" first game
Important: Please complete the questionnaire to get started: https://nashres.com/application
Detroit College Basketball Data Entry Gig – Get Paid to Attend Division I Games
COMPLETE THE QUESTIONNAIRE HERE TO START: https://nashres.com/application
Location: Detroit, MI (covering Detroit home games)
Contract Type: Independent Contractor
Compensation: $200.00 per game
Dates: Ongoing college basketball season
Industry: Sports Data & Analytics
Are you a college basketball fan based near Detroit, MI?
Our client is hiring sports enthusiasts to attend Detroit college basketball games in Detroit, MI and input real-time play-by-play data using their proprietary iPhone app.
You’ll also have opportunities to work Nebraska college basketball games, with travel time compensated.
Role Overview:
You’ll be inside the arena capturing live data—made shots, rebounds, fouls, and other key actions. The job requires accuracy, focus, and solid understanding of basketball rules and game flow.
Requirements:
iPhone 12 or newer (iPhone 14+ preferred)
Strong knowledge of basketball rules and gameplay
Fast, accurate data entry skills
Ability to stay fully attentive throughout the entire game
Reliable transportation to the games
Availability for select games throughout the season
What You Get:
Free access to every assigned Detroit college basketball games
Paid travel time for Nebraska assignments
Work on a high-profile sports analytics project
We’ll review basic requirements and, if qualified, you’ll have a quick screening call and then be setup for a "trial" first game
Important: Please complete the questionnaire to get started: https://nashres.com/application
Position: SEO Brand Growth Executive
Location: Manila, Philippines
Type: Full-time
Work setting: On-site
About the Company
Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.
Job Responsibilities
Manage entire website content, including content creation of written articles, videos, affiliate promo codes, reviews & comparison data.
Implement SEO strategies, including content, technical & off-page optimisations to increase organic traffic
Manage leads/user sign ups via crm
Project manage with agency & inhouse team on SEO, social media management, email marketing & creative assets
Develop our branded website into a trustable content hub
Liase with other brands to promote affiliate programs & promo code
Monitor keyword rankings & traffic progression and report them with insights and analysis
If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com
The Affiliate Supervisor oversees and manages affiliate partnerships to drive player acquisition, revenue growth, and the company's brand visibility. This role focuses on affiliate performance optimization, compliance, relationship management, and campaign execution within the iGaming space.
Key Responsibilities
Affiliate Management
Manage and support a portfolio of affiliates, including onboarding, activation, and ongoing relationship management.
Monitor affiliate performance, traffic quality, player acquisition, and revenue contribution.
Ensure affiliates comply with brand guidelines, responsible gaming policies, and regulatory requirements.
Campaign & Performance Optimization
Execute and optimize affiliate campaigns, promotions, and incentive programs.
Analyze KPIs such as CPA, revenue share, conversion rates, retention, and LTV.
Identify underperforming affiliates and implement improvement or termination strategies.
Coordination & Support
Work closely with Marketing, Product, CRM, and Finance teams to align affiliate offers and tracking.
Support affiliates with creatives, links, tracking tools, and campaign updates.
Resolve tracking, payout, and technical issues in coordination with internal teams.
Reporting & Analysis
Prepare weekly and monthly affiliate performance reports.
Provide insights and recommendations to improve acquisition efficiency and ROI.
Track market trends and competitor affiliate strategies.
If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com
My client is the leading Live Casino content provider in the industry and they are working with us directly on adding to their portfolio of Live Studios. This is a great opportunity to manage this project and build this new studio!
We are looking for an experienced Project Manager who has a background in construction and/or infrastructure in physical environment delivery, Live Studio in iGaming exp. is a nice to have.
This role is onsite in Bucharest, Romania and is offering a highly attractive salary and benefits package!
If your interested then APPLY or email - matt.chapman@pentasia.com
We are working with the market leading operator in the Philippines on a multi role project. I am expanding their high performing Sportsbook Analytics team in Manilla.
I am looking for an experienced Sportsbook Analyst to join as a Senior Sportsbook Analyst. We need someone who has worked with third-party sportsbook trading providers; Strong understanding of margin management and exposure balancing; and experience in sportsbook risk, trading oversight, or performance analysis.
This role is offering a highly attractive salary and benefits package, and a relocation package to help you move to Manilla, Philippines, as this role will be onsite. If your interested then APPLY or email - matt.chapman@pentasia.com