We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Head of VIP – Brazil
This company is seeking a senior VIP professional to lead the development of its high-value player strategy in Brazil. The role focuses on acquiring and retaining top-tier players, creating tailored experiences, and establishing a scalable VIP operation. Initially, this position will operate independently, with the possibility of building a dedicated team as the business grows.
Main Responsibilities:
Design and implement a comprehensive strategy to attract and retain VIP players in Brazil
Leverage an existing network of high-value players and industry contacts to generate immediate business
Prospect new VIP clients through poker clubs, premium events, intermediaries, and digital channels
Establish and manage partnerships with external VIP agents and affiliates
Build a structured acquisition pipeline with clear monthly targets
Manage a portfolio of VIP customers with highly personalized and proactive outreach
Coordinate exclusive events, travel, hospitality, and customized rewards
Collaborate with CRM teams to create segmentation strategies, dedicated campaigns, and churn prevention initiatives
Define VIP tiers, qualification criteria, benefits, and betting limits
Monitor performance against revenue goals and provide regular reporting to senior leadership
Represent the company at poker tournaments, sporting events, and other strategic networking opportunities
Recruit and lead a VIP team as the customer base expands
Desired experience:
At least 3 to 5 years of experience in VIP Management within iGaming, sportsbook, online casino, land-based casinos, or other high-end customer-focused industries
Demonstrated ability to transfer and activate an existing portfolio of high-value players; this is a critical requirement
Strong network within São Paulo's poker and luxury entertainment communities
Native-level Portuguese and advanced English are required; Spanish is considered a strong advantage but is not mandatory
Hands-on experience in relationship management, customer acquisition, and retention strategies
Results-oriented mindset with the ability to work toward aggressive commercial targets
Previous experience with a leading sportsbook or casino operator is highly desirable, though not essential
Title - Accounts Executive
Location - Malta
Hybrid
A well-established iGaming company on Malta is looking for a enthusiastic Accounts Executive to join the team and report to the Head of Finance.
The selected professional will -
Maintain accurate and up-to-date accounting records,
Handle invoice processing and execute payments
Perform reconciliations for bank accounts, payment providers
Assist with month-end close
Support the preparation of financial reports
Assistance with audits
Qualifications & Skills
Degree or diploma in Accounting, Finance, or a related field
Interest in iGaming and fintech/payment solutions
Advanced proficiency in Microsoft Excel
What's in it for you ?
Attractive salary, health insurance, wellness benefits and more
Customer Service Agent (Finnish Speaking)
Location: Malta | Hybrid
Salary: €25,000 – €30,000
About the Role
We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.
Responsibilities
Support customers in Finnish and English via chat, email, and phone
Assist with account queries, verification, deposits, withdrawals, and promotions
Review KYC documents and perform security checks
Resolve customer issues professionally and efficiently
Collaborate with teams such as Risk, Fraud, and Responsible Gaming
Maintain accurate records in line with internal and legal requirements
Support translation and localisation tasks when needed
Contribute to a positive and collaborative team environment
What We’re Looking For
Fluent Finnish and English, written and spoken
Strong communication and customer service skills
Comfortable working shifts, including future night shifts
Flexible and motivated to grow within a scaling company
Responsible, accurate, and detail-oriented
Previous customer support experience is a plus
Interest in online gaming or sports betting is an advantage
What’s Offered
Hybrid working model
Paid onboarding and training in Belgium (flights and accommodation included)
Lunch allowance for office days
Full reimbursement of office parking costs
Growth and development opportunities within a fast-growing company
International and supportive work environment
Our client is a leading UK based I-Gaming operator operating in key markets including the UK, Canada, Spain, Brazil, and Mexico. They are a dynamic fast growing well known brand looking for a Director of social media to lead their global social media function across both paid and organic social.
This is a senior, hands-on leadership role responsible for defining and executing a holistic social media strategy, driving measurable revenue impact, and ensuring strong integration across performance marketing, brand, and creative functions.
The role will address current structural and strategic gaps by introducing clear leadership, improving cross-channel alignment, and elevating the overall effectiveness of social media as a brand and growth driver.
You will oversee both Paid and Organic Social teams, with a particular focus on performance-led paid social, while ensuring a cohesive full-funnel approach across all social activity.
You will
Define and own the global social media strategy and roadmap across Paid and Organic Social
Drive full-funnel integration across acquisition, branding, and retention from a strategic, messaging and creative POV.
Establish best-in-class creative and messaging frameworks, including a robust, global full funnel creative strategy and structured A/B testing creative and messaging framework - across both paid and organic social
Identify growth opportunities across existing and emerging social platforms
A key part of this role is team leadership and development so this must be a an important part of your current role.
If this sounds like you and you are based in London and able to go to a central London office 3 days a week then please get in touch
We are seeking an experienced Affiliate Manager to join our Spanish operation, taking ownership of the acquisition, management, and retention of affiliate partners. This is an exciting opportunity for someone looking to lead and grow the affiliate channel, with future potential to build and manage a dedicated team in Spain and support expansion into additional markets.
The ideal candidate will bring a strong mix of strategic thinking, analytical capability, and a hands-on approach. You will be confident driving performance, building long-term partner relationships, and delivering ambitious growth objectives in a fast-paced environment.
Key Responsibilities
Manage the recruitment, onboarding, and retention of affiliate partners
Provide market insights and recommendations on trends and best practices within the Spanish affiliate landscape
Develop and implement strategies to improve affiliate conversion, engagement, and retention
Grow and optimise a portfolio of affiliate accounts to maximise revenue and overall channel performance
Build and maintain strong relationships with partners through regular communication, including email, calls, newsletters, and industry networking
Plan and execute affiliate campaigns across PPC, media buying, and social media channels
Monitor, analyse, and optimise campaign and channel performance using a data-driven, ROI-focused approach
Identify new partnership and growth opportunities while continuously improving the performance of existing affiliates
Ensure all affiliate activity complies with local regulations and industry standards
Requirements
Minimum 3 years’ experience in affiliate marketing, preferably within the iGaming sector
Strong understanding of:
Affiliate acquisition and growth strategies
SEM, including keyword research, optimisation, and campaign analysis
Landing page optimisation and conversion rate improvement
Excellent negotiation, communication, and relationship management skills
Hands-on experience with affiliate platforms such as NetRefer, Mexos, or MyAffiliates
Strong working knowledge of Google Analytics
Experience using reporting and visualisation tools such as Looker Studio (Google Data Studio) or Power BI
Ability to interpret data, analyse performance, and track key digital marketing KPIs
Experience managing budgets and working with agencies and media partners
Advanced Excel skills
Strong analytical mindset; experience with statistics or BI tools would be advantageous
Self-motivated, proactive, and collaborative team player
Professional level English (minimum B2, assessed during the interview process); additional languages are an advantage
Studio Content Specialist
Location: São Paulo - Hybrid
Overview
We are seeking a Studio Content Specialist to join a leading iGaming business in São Paulo, acting as the key content representative for one or more game Studios within the Revenue team. This role is focused on driving stronger commercial performance across the slot portfolio through content planning, launch coordination, market insight, and performance analysis.
You will work closely with internal commercial teams, operators, and Studio partners to ensure game releases are positioned effectively across relevant markets, while helping shape content strategy based on player trends, operator objectives, and commercial opportunities.
This is an excellent opportunity for someone with strong iGaming knowledge, particularly within casino and slot content, who enjoys combining analytical thinking, stakeholder management, and commercial decision-making in a fast-paced environment.
Key Responsibilities
Support the successful launch and distribution of new slot games across relevant operators and markets
Coordinate launch planning activities, ensuring all operational and commercial requirements are delivered on time
Analyze game performance, player trends, and market intelligence to identify growth opportunities and content gaps
Provide actionable recommendations based on KPIs, operator feedback, and commercial performance data
Act as the main point of contact for day-to-day Studio content matters internally and externally
Collaborate closely with Commercial, Revenue, and Studio teams to improve content planning and portfolio performance
Support roadmap discussions and adapt launch strategies based on market relevance and operator objectives
Present gaming products effectively to both internal stakeholders and external partners
Build strong relationships with operators, Studios, and cross-functional teams
Represent assigned Studios at industry events, conferences, and customer meetings when required
Must-Have Requirements
Minimum 2 years of experience within the iGaming industry or a related commercial/content-focused role
Strong understanding of online casino products, particularly slot content
Experience analyzing KPIs, market trends, and commercial performance data
Ability to translate data insights and customer feedback into practical business recommendations
Excellent stakeholder management and communication skills
Experience coordinating multiple projects and stakeholders simultaneously
Fluent English communication skills
Commercial mindset with strong attention to operational detail
Ability to work collaboratively across Commercial, Revenue, and external partner teams
Nice to Have
Experience working with game providers, Studios, or casino operators
Previous exposure to game launch planning or content distribution strategies
Understanding of roadmap planning and portfolio optimization
Additional language skills
Knowledge of compliance and regulatory requirements within iGaming
Profile
Passionate about gaming products and market trends
Analytical and commercially driven mindset
Strong relationship-building and communication skills
Self-motivated, proactive, and highly organized
Comfortable operating in a fast-paced and collaborative environment
Able to balance strategic thinking with hands-on execution
Interested in shaping content performance and commercial success across multiple markets
My client is a Toronto based Crypto Sportsbook operator who is searching for a hands on, Senior CRM Manager with igaming experience to join their growing marketing team. In this role, you’ll own the strategy, execution, and optimization of their customer messaging programs including automated lifecycle flows, in app and web messaging, SMS, and push notifications.
You’ll play a key role in driving engagement, retention, and personalization across the iGaming brand using data driven, thoughtfully crafted campaigns.
This is a hybrid role based in Toronto, requiring 3 in office days per week.
Key Responsibilities
Automated Flow Development
Design, build, and iterate on lifecycle, onboarding, engagement, and retention flows in Customer.io.
Support CRM strategy across the brand with tailored user journeys.
In App, Web App & SMS Messaging
Plan and deploy targeted in app and web app messages across all major touchpoints.
Manage SMS campaigns for audiences without access to push notifications.
A/B Testing & Optimization
Develop and execute A/B tests to refine messaging, timing, segmentation, and UX.
Analyze results and implement data backed improvements.
Rapid Flow Deployment
Quickly build or adjust flows in response to evolving business needs, ensuring an agile CRM operation.
Segmentation & Personalization
Create advanced audience segments using behavioral, demographic, and event based data.
Personalize message content to enhance relevance and performance.
Performance Tracking & Reporting
Monitor campaign metrics and user behaviors, providing insights and recommendations to key stakeholders.
Continuously optimize flows to improve engagement and ROI.
Cross Functional Collaboration
Partner with product, data, and marketing teams to ensure CRM initiatives align with broader business goals and user expectations.
Requirements
3+ years of experience in CRM, lifecycle marketing, or retention strategy preferably in iGaming, mobile gaming, or related digital industries.
Previous experience in sports betting, online casino, or daily fantasy sports environments.
Strong understanding of A/B testing methodologies and statistical best practices.
Experience with in app and web messaging ecosystems and tools.
Ability to quickly build, modify, and troubleshoot flows based on business needs.
Basic ability to write SQL (e.g., SQL Server) queries.
Analytical mindset with experience evaluating CRM and engagement metrics.
Excellent written communication skills and collaboration abilities.
Junior PHP Software Engineer
About the Role
An international technology company operating in iGaming sector is looking for a Junior PHP Software Engineer to join its growing development team in Malta. This opportunity is ideal for candidates who are passionate about backend development, eager to learn modern technologies, and interested in working within a fast-paced and collaborative environment.
The successful candidate will work closely with overseas teams and external partners to help build and maintain scalable web-based platforms and services.
Technical Skills & Technologies
1 to 5 years of experience with PHP development
Experience working with relational and non-relational databases such as:
Microsoft SQL Server
Redis
MongoDB
Familiarity with Git-based version control systems
Nice to Have
Exposure to cloud platforms, ideally with GCP.
Understanding of CI/CD pipelines and DevOps concepts
Knowledge of microservices architecture
Main Responsibilities
Develop and maintain backend services and platform features using PHP
Create clean, maintainable, and well-documented code
Participate in the design and development of scalable web applications and APIs
Work closely with international teams to integrate systems and platform functionalities
Support integrations with third-party providers and external APIs
Collaborate with developers, QA engineers, analysts, and other stakeholders on new features and improvements
Troubleshoot technical issues and assist internal support teams when required
Produce and maintain technical documentation and implementation notes
Ensure assigned tasks are delivered within agreed timelines
Continuously improve development practices by exploring new tools, technologies, and coding standards
Candidate Profile
Degree or diploma in Computer Science, Software Engineering, or another related IT field
Good understanding of PHP programming principles and best practices
Strong communication and teamwork skills
Ability to work independently and manage priorities effectively
Positive attitude with a proactive and solution-oriented mindset
Interest in continuous learning and professional development
Training & Development
The company provides onboarding and technical training covering PHP development, database technologies, caching systems, and cloud deployment practices. Employees are encouraged to continuously expand their technical knowledge and grow within the organization.
Location & Working Model
Full-time office-based role in Ta' Xbiex, Malta.
Fully Onsite position.
Close collaboration with international teams across different regions
Language Requirement
Professional level of English is required
Additional Information
Junior candidates and recent graduates are encouraged to apply
Preference may be given to candidates who already hold local residency in Malta or EU citizenship.
We do not offer VISA sponsorship
This is a great opportunity for a junior or mid-level developer to grow within the company and build a successful career in the iGaming industry, which has become one of the most stable, high-demand, and valuable industries in recent years.
Senior Accountant / Finance Lead
Location: Detroit, MI (Hybrid – 4 Days On-Site)
Salary Range: $90,000 – $100,000/year
Our client is a national leader in charitable electronic gaming, partnering with organizations across the U.S. to deliver innovative, responsible gaming experiences that positively impact local communities. They combine technology, creativity, and purpose to deliver best-in-class products in a collaborative, mission-driven environment.
We’re seeking a hands-on Senior Accountant/Finance Lead to own and manage day-to-day accounting operations while ensuring accuracy, consistency, and strong financial discipline across the organization.
This role is ideal for someone who enjoys working directly in the details, taking full ownership of financial processes, and operating in a lean, fast-paced environment. You’ll play a critical role in maintaining the financial health of the business while partnering closely with leadership on reporting and process improvements.
Core Responsibilities
• Own the general ledger, including journal entries, reconciliations, and month-, quarter-, and year-end close processes
• Manage accounts payable, accounts receivable, vendor setup, invoicing, and ensure timely payments
• Reconcile bank accounts, credit cards, and expense activity
• Maintain all accounting activity within QuickBooks
• Prepare monthly, quarterly, and annual financial statements with accuracy and timeliness
• Support leadership with reporting, variance analysis, and financial insights
• Assist with audit preparation and related documentation
• Support payroll processing and employee onboarding/offboarding from a financial perspective
• Manage 1099 filings and assist with benefits coordination and insurance renewals
• Maintain strong internal controls and ensure compliance with GAAP and regulatory requirements
• Support external audits and ongoing financial reporting needs
Qualifications
• Proficiency in QuickBooks is required
• 5+ years of experience in accounting or financial operations
• Strong experience in hands-on accounting roles (not just oversight)
• Prior experience in small to mid-sized or lean organizations preferred
• Strong understanding of GAAP and financial reporting fundamentals
• Advanced Excel skills
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working independently and owning processes end-to-end
Why Join The Team
• Mission-driven company supporting charitable organizations
• High-impact role with real ownership and visibility
• Collaborative, growing team environment
• Opportunity to help build and improve financial processes as the company scales
The Company
My client is a fast-growing international trading company operating within the Trading Card Game (TCG) market, with headquarters in Asia and an established logistics and warehousing presence in the United States. With continued expansion across key franchises and collectible categories, they are now looking to strengthen their US sourcing capability.
The Role
My client is seeking a highly knowledgeable and commercially driven TCG Card Buyer to lead sourcing and procurement across key collectible categories. Initially focused on Pokémon (English & Japanese), this role will evolve to include Sports Cards (NBA/NFL) and emerging TCG segments such as One Piece. This is a high-impact position requiring strong market awareness, authentication expertise, and the ability to consistently source high-value inventory at scale.
Key Responsibilities
Sourcing & Procurement
Source and purchase Pokémon cards with an initial focus on English editions, followed by Japanese inventory.
Identify and leverage multiple acquisition channels including marketplaces (eBay, TCGPlayer), card shows, private collectors, and dealer networks.
Build profitable pipelines by targeting PSA-gradeable raw cards and high-grade inventory (PSA 9/10).
Manage end-to-end PSA submission strategy to maximise return on investment.
Expand procurement activities into Sports Cards and other TCG categories over time.
Authentication & Quality Control
Conduct detailed authenticity checks to identify counterfeit, altered, or restored cards.
Validate PSA slabs using official tools and physical inspection methods.
Utilise grading tools (e.g. calipers, UV light) to assess condition and integrity.
Maintain strict quality standards with zero tolerance for inauthentic inventory.
Market Intelligence
Track pricing trends, liquidity, and demand signals across key marketplaces.
Stay informed on new releases, reprints, and PSA population shifts.
Provide regular insights and reporting to support procurement strategy.
Vendor & Network Development
Build relationships with dealers, collectors, and hobby communities.
Attend events, trade shows, and conventions to expand sourcing channels.
Negotiate effectively to secure inventory at competitive prices.
Operations & Reporting
Submit purchase proposals in line with internal approval processes.
Maintain accurate and detailed procurement records.
Coordinate closely with US warehouse operations for intake and tracking.
Communicate regularly with international stakeholders across time zones.
Requirements
3+ years’ experience buying/selling Pokémon TCG in a professional or high-level enthusiast capacity.
Strong knowledge of Pokémon sets, variants, and market valuation (English & Japanese).
Solid understanding of PSA grading standards and authentication processes.
Proven ability to identify counterfeit or altered cards.
Established presence on key platforms (eBay, TCGPlayer, etc.).
Strong negotiation skills with a track record of sourcing below market value.
Highly organised, self-motivated, and comfortable working independently.
Ability to work cross-functionally with international teams.
Desirable
Experience sourcing via Japanese platforms (Yahoo Auctions, Mercari JP).
Hands-on PSA submission experience and grading ROI knowledge.
Exposure to Sports Cards or other TCG ecosystems.
Existing dealer/collector network within the US.
Additional language skills (Mandarin or Japanese).
What’s on Offer
Competitive base salary + performance-based commission
Fully funded purchasing budget
Remote working flexibility with outcome-driven performance expectations
Opportunity to play a key role in scaling a fast-growing global business
Career progression into team management as the function expands