We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)!
The Company:
Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.
If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!
Responsibilities:
Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!)
Engage with players through verbal interaction in the game chat, providing guidance and support as needed.
Demonstrate honesty and accuracy in all aspects of game presentation.
Attend mandatory meetings and training sessions as required.
Adhere to designated work schedules and dress code standards.
Always uphold the highest professional standards.
Required Qualifications:
Fluent in spoken and written Portuguese and English.
Strong sense of responsibility and attention to detail.
Presentable appearance and grooming.
Passion for delivering exceptional customer service.
Willingness to work flexible hours, including night shifts, weekends, and public holidays.
Benefits and offer:
Salary NET $1,000 + incentives.
Relocation with Visa assistance.
Performance-based bonuses.
Company accommodation.
Medical insurance coverage.
Access to free language courses.
Teambuilding activities and corporate events.
Complimentary tea, coffee, and refreshments.
Flexible working schedule.
Free parking facilities.
Privilege card for additional perks.
Corporate gym access.
Pentasia is partnering with a fast-growing, licensed online casino operator to identify a Director of CRM, Loyalty & Player Reinvestment. This is a high-impact leadership role responsible for shaping and executing the strategic vision across customer lifecycle management, retention, loyalty programs, and player reinvestment. The successful candidate will own how promotional spend is deployed across the player base ensuring optimal balance between engagement, profitability, and long-term player value. This position sits at the intersection of marketing, analytics, and commercial strategy, offering significant ownership and influence within a scaling organization.
Key Responsibilities
CRM & Lifecycle Strategy
Own end-to-end customer lifecycle strategy from acquisition through long-term retention
Design and optimize lifecycle journeys including onboarding, first-to-second deposit conversion, engagement, churn prevention, and reactivation
Define promotional cadence, trigger-based journeys, and reinvestment thresholds
Continuously analyze performance to improve retention and player lifetime value
Player Reinvestment Strategy
Lead the overall framework for promotional reinvestment and bonus allocation
Develop clear strategies for distributing incentives across segments and value tiers
Establish governance for all promotional mechanics including bonuses, free spins, free play, and loyalty incentives
Balance generosity with commercial sustainability and profitability
Segmentation & Offer Governance
Develop sophisticated player segmentation frameworks aligned with value and behavior
Define eligibility criteria for campaigns, rewards, and VIP treatments
Ensure reinvestment is efficiently directed toward high-value and high-potential players
Partner with data teams to enhance predictive modeling and value scoring
Implement controls to reduce bonus abuse and optimize spend efficiency
Loyalty & VIP Strategy
Design and evolve loyalty and VIP programs, including tier structures and reward systems
Optimize engagement, retention, and player experience within VIP segments
Collaborate with VIP and customer teams to enhance service models and retention outcomes
Drive continuous improvement based on player behavior and program economics
Bonus Economics & Budget Management
Own CRM and reinvestment budgets in collaboration with Finance and Marketing
Develop forecasting models and performance frameworks for promotional spend
Monitor key metrics including bonus cost, redemption, bonus drag, and ROI
Ensure reinvestment strategies support both short-term revenue and long-term value growth
Campaign Strategy & Execution Oversight
Translate strategy into clear campaign briefs for operational teams
Define targeting, offer structures, objectives, and success metrics
Ensure delivery aligns with broader lifecycle and player value strategy
Cross-Functional Collaboration
Partner with Acquisition, Product, Analytics, VIP, Compliance, and Operations teams
Align CRM strategies with business goals and product roadmap priorities
Support responsible gaming initiatives through eligibility and segmentation frameworks
Ensure compliance with regulatory requirements across all promotions
Requirements
Essential Experience
5+ years in CRM, lifecycle marketing, retention, or loyalty
2+ years leading CRM strategy, loyalty programs, or reinvestment functions
Proven experience developing customer lifecycle and segmentation strategies
Strong understanding of player value, retention economics, and LTV
Experience managing budgets and measuring campaign profitability
Advanced analytical skills with ability to interpret behavioral and performance data
Preferred Experience
Background in iGaming, online casino, sports betting, or similar regulated/subscription industries
Familiarity with key gaming KPIs (GGR, NGR, bonus cost, retention, LTV, etc.)
Experience designing and scaling loyalty or VIP programs
Exposure to CRM platforms such as XtremePush or similar tools
Understanding of responsible gaming frameworks and regulatory environments
Key Competencies
Strategic thinker with strong commercial acumen
Data-driven decision maker with attention to detail
Strong communicator capable of translating strategy into execution
Highly collaborative with the ability to influence stakeholders
Comfortable operating in a fast-paced, high-growth environment
Success Metrics
Performance in this role will be measured across:
Player retention (30/60/90 day)
Deposit conversion rates (FTD to repeat)
Reinvestment ROI and incremental revenue
Bonus efficiency and cost control
Churn reduction and reactivation success
Loyalty and VIP engagement levels
Growth in overall player lifetime value
Why Apply?
This is a rare opportunity to take ownership of CRM and reinvestment strategy within a high-growth operator. You will play a pivotal role in shaping how the business acquires, engages, and retains its player base while directly influencing long-term profitability and customer value
Location: Sliema, Malta
Work model: onsite
Job Overview:
We are seeking an accomplished and visionary Global Head of Product Marketing to lead the strategic direction, positioning, and go-to-market (GTM) strategy of our product portfolio — including Slots, Live Casino, and Sportsbook.
This senior leadership role is ideal for an iGaming expert who combines deep product understanding, market insight, and technical acumen. You’ll be responsible for defining global strategy, guiding teams across multiple regions, and ensuring every product launch, campaign, and market initiative drives measurable growth and differentiation.
WHAT YOU'LL BE DOING
Define and own the global product marketing strategy across all iGaming verticals — Slots, Live Casino, and Sportsbook.
Partner closely with Product, Commercial, and Brand teams to create compelling narratives, messaging, and GTM campaigns that resonate across global markets.
Serve as the subject-matter expert for all product verticals, ensuring deep understanding of player engagement, product mechanics, and technological infrastructure.
Lead and mentor a global product marketing team.
Develop and maintain a comprehensive GTM framework for new launches and key updates.
Utilise product analytics and market data to guide strategy, identify trends, and drive decision-making.
Analyse competitors to inform roadmap and positioning.
Drive cross-functional alignment between Product, Marketing, and Operations teams globally.
WHAT WE NEED FROM YOU
10+ years of experience in Product Marketing, with at least 5 years in senior or global leadership roles within the iGaming industry.
Proven success in Slots, Live Casino, and Sportsbook marketing strategies and GTM execution.
Deep understanding of product lifecycle management, player acquisition, retention, and monetization strategies.
Demonstrated ability to launch and scale products across multiple international markets.
Data-driven mindset — skilled in analysing performance metrics and optimising strategy.
Excellent storytelling, presentation, and stakeholder management skills.
Proven leadership experience managing diverse, distributed teams.
Bachelor or Master’s Degree in Marketing, Business, or Product Management (MBA preferred).
If that's you then Apply now or email me directly at: chrysavgi.patera@pentasia.com
My client is a leading core platform software provider for the iGaming industry. They are looking for an experienced Product Owner / Product Manager to join their high performing and growing team.
Ideal candidate would be a previous product professional within the iGaming and Gambling industry with experience on the mobile and native apps product.
This role is offering REMOTE working and a highly competitive compensation package. If your interested the please APPLY or email - matt.chapman@pentasia.com and we can organise a call.
My client is a pioneering Web3, Crypto Betting and Gaming technology platform and solution provider. They are revolutionizing the crypto betting industry with cutting-edge technology and innovative solutions.
An ideal candidate would be a very experienced Program Manager with experience in the iGaming, Gambling and Crypto space. If your a strategic thinker with a passion for the job and a drive to lead, then this is the role for you!
They are offering a fully remote working model within the UK and Europe and a very attractive salary.
If your looking to take your career to the next level then you should APPLY or email me - matt.chapman@pentasia.com
My client based in Malta is seeking a driven and creative Senior Marketing Executive to strengthen their brand presence locally and internationally, while enhancing engagement with their clients and audiences.
The role is for an all rounder who can maximise the ROI from the advertising budget whilst also understanding and monitoring all marketing channels.
Responsibilities and duties:
• Manage social media campaigns, maintain their public profiles, create engaging content aligned with brand guidelines;
• Write creative copy for promotional, branding, and thought leadership initiatives;
• Collaborate with content writers, designers, SEO/PPC specialists, and business development teams;
• Maintain and update website content to ensure optimal user experience;
If this sounds like you and you would like more information then please get in touch.
Partnership Manager
Drive revenue across global operator accounts
Win new business and grow existing
Market-leading global content supplier
A leading global B2B casino games supplier is looking for a Partnership Manager to join its Revenue function. With a broad portfolio of content distributed to operators worldwide, the business is in a strong growth phase - and this role sits across both sides of the commercial cycle: opening new operator relationships and maximising revenue from existing ones.
The role
You'll be part of a wider partnership team responsible for growing revenue across the customer base - identifying and winning new business while developing long-term, strategic relationships with existing operators. It's a genuinely commercial role that combines business development, account management and a deep understanding of each customer's game-launch strategy.
What you'll do
Identify and target new business, using your industry network, researching new markets, and opening dialogue with operators and stakeholders
Act as the contact point for operators, developing long-term strategic relationships
Take ownership of commercial negotiations and deliver results in line with the business' strategic vision
Work closely with the games team to promote content to customers in a timely way that maximises revenue and aligns with each operator's launch strategy
Manage the full sales and onboarding cycle, from negotiation through to launch and beyond
Forecast and manage key account metrics, and feed market intelligence back into the business
Support the product team by gathering customer feedback on the future roadmap
Ensure every customer receives the best possible service throughout their lifetime with the business
What you'll bring
3+ years in an account management or sales role within an iGaming / e-gaming environment
A clear track record of generating results in a complex commercial environment
Excellent account and customer management skills
Strong commercial instincts and the ability to think strategically and solve problems
A genuine team-first approach, and the appetite to build towards people management in time
Passion for the gaming industry and a proactive, ownership-driven mindset
What's on offer
The chance to own commercial relationships with global operators at a market-leading content business, with a strong product portfolio behind you and a clear path to grow your career - including towards team leadership.
Lead a high-performing partnership team
Own tier-one operator relationships
Market-leading global content supplier
A leading global B2B casino games supplier is looking for a Partnership Team Manager to join its Revenue function. With a broad portfolio of content distributed to operators worldwide, the business is in a strong growth phase — and this role sits right at the centre of it, leading a team while personally managing a portfolio of the company's most valuable operator relationships.
The role:
This is a player-coach position. You'll lead a small team of Senior Partnership Managers and Partnership Managers to hit and exceed revenue targets, while personally owning a select group of tier-one operator accounts. The focus is on growing revenue from the existing customer base through strategic partnership management, upselling across the product suite, and a genuine understanding of each operator's business.
What you'll do:
Lead, develop and motivate a small team of Partnership Managers to deliver against revenue targets, sharing knowledge and building operational plans to track progress
Personally manage a small number of tier-one operators — growing revenue, deepening relationships and acting as a trusted commercial partner
Take accountability for both team performance and your own personal targets
Monitor progress against targets, identify gaps, and put strategies in place to keep delivery on track
Define and prioritise strategic levers at operator, market and group level
Lead complex commercial negotiations end to end, and support the team on theirs
Build and maintain senior relationships across operator functions, including marketing and product teams, up to exec level
Conduct performance reviews and support the wider development of the team
What you'll bring:
Strong commercial track record in the iGaming / e-gaming industry, ideally within a content, platform or supplier environment
Proven account management experience with demonstrable revenue growth and upselling success
Experience managing and developing a target-driven, high-performing team
Excellent negotiation and customer management skills
The ability to think strategically and deliver results in a fast-paced commercial environment
A confident, collaborative and accountable approach
What's on offer:
A senior, high-visibility role with a market-leading content business, a strong portfolio behind you, and genuine scope to shape both the team and your own accounts.
Competitive salary and package, details to be discussed.
Product Coordinator – iGaming
A fast-growing iGaming business is looking for an experienced, commercially-minded Product Coordinator to act as the key bridge between internal business teams and an external technology provider — keeping the platform stable, improving, and firmly focused on player experience.
The successful candidate will own the flow of product and technical requirements from intake to delivery — gathering needs from across the business, translating them into clear priorities, and ensuring the external provider stays aligned with what matters most. This isn't a passive coordination role; the right person will actively shape backlog priorities, spot improvement opportunities, and drive resolution of issues before they impact performance.
The ideal candidate will bring:
Native Turkish speaker with fluent English — essential for this role
Solid iGaming experience, ideally operator-side
A background in product coordination, project management, or a similar product-facing role
The ability to translate business needs into structured, actionable requirements
Strong stakeholder management across both business and technical teams
Sharp prioritisation instincts and sound commercial judgment
A high-ownership mindset — following through, escalating when needed, and ensuring nothing falls through the cracks
Hands-on experience with Jira and Google Workspace
What's on offer:
Competitive salary with performance-based incentives
Private medical insurance
Monthly food vouchers, public transport card, and a co-sponsored MultiSport card
Weekly team breakfasts, bi-weekly Friday lunches, and the occasional sweet treat
An extra day off for your birthday
A loyalty programme that rewards long-term team members
A team where ideas genuinely shape what gets built
Our client moves fast. They pivot often. And right now, they need a Senior PM who can keep up.
Operating at the forefront of the crypto casino space, they are continuously shipping original games, slot titles, and platform features. The product never stops — and neither does the team.
The role
The successful candidate will take ownership of delivery across game development, platform features, and third-party integrations. Working directly with leadership, they will translate requirements into Jira, drive tasks through QA, and get products live — all while working alongside one other PM to improve how the team delivers.
Senior leadership currently carries a significant portion of this workload. The right person will take that weight off, with the trust and access to do it properly.
What the role covers
— Simultaneous game releases (original titles and slots)
— Platform builds: new integrations, payment processors, sign-in options
— Full delivery lifecycle from brief ? build ? QA ? deployment
— Process improvements across the PM function
What they're looking for
— Senior PM experience across multiple live projects at once
— Jira fluency — it will be central to the role
— A background in gaming, crypto, fintech, or high-velocity digital products
— Comfort with ambiguity — big changes happen fast and the PM needs to move with them
— The instinct to spot a broken process and fix it without being asked