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Title: CRM Specialist Location: Düsseldorf, North Rhine-Westphalia, Germany Work Structure: Hybrid (4 Days On-site / 1 Day WFH) Salary: Competitive (Depending on Experience)     About the role Pentasia are supporting a globally recognised iGaming organisation in their search for a CRM Specialist. In this role, you will execute CRM campaigns across multiple European markets, managing automated lifecycle journeys to improve customer engagement, retention, and player value. The role involves using data and technology to optimise campaigns, while collaborating with internal teams to deliver targeted promotions, loyalty initiatives, and multi-channel communications.   Key Responsibilities You will take ownership of key activities that contribute to their competitive advantage, including: Executing lifecycle and promotional CRM campaigns across multiple European markets Managing automated lifecycle flows, ensuring onboarding, engagement, and reactivation campaigns are continuously optimised, tested, and reported on to maximise performance metrics Managing loyalty programmes to drive retention and increase player value Planning and executing large seasonal campaigns used across both acquisition and retention channels Managing communication channels including email, SMS, push notifications, and in-app messaging Coordinating campaign content creation with creative teams   What you’ll bring Strong organisational skills and the ability to manage multiple projects simultaneously Fluency in English and German (written and spoken) Strong analytical and numerical skills A passion for CRM and data-driven marketing   Desirable skills It would be beneficial if you also have experience in: Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Experience in developing and executing customer retention strategies Experience with Salesforce Marketing Cloud (Content Builder, Journey Builder etc.) Experience with Excel   What you’ll get in return Support both your career development and wellbeing: Learning and development programmes designed to accelerate your growth Performance tools and feedback systems to support career progression Employee assistance programmes providing support for you and your family Health insurance Life assurance Income protection   If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

Job Title: Regulatory Compliance Manager Malta  Fulltime - Hybrid  My client, a sportsbook and gaming operator on Malta is looking for a Regulatory Compliance Manager to join the team and support the MLRO. You will lead regulatory compliance across all active and prospective jurisdictions. Key Responsibilities Lead and develop the Regulatory Compliance team. Oversee daily compliance across sportsbook and casino operations. Maintain and improve regulatory controls, policies, and procedures. Act as main contact for regulators and integrity bodies. Manage audits, regulatory reporting, and remediation plans. Oversee license applications, renewals, and regulatory changes. Support integrity monitoring and reporting obligations. Provide compliance training and regulatory guidance. Review new market regulations for potential expansion. Experience & Qualifications 3+ years of experience in sports betting/iGaming compliance. Direct experience with gaming regulators and licensing processes. Bachelor’s degree  Experience with audits, renewals, and regulatory change management. Skills Strong communication and stakeholder management. Confident leader with sound judgment under pressure. Highly organized with strong prioritization skills Benefits Private health insurance Monthly fitness allowance + an attractive salary 

Office Manager – Full Time (Onsite, Malta) My client a growing iGaming company is looking for a sharp, highly organised Office Manager. This is a hands-on, fast-paced role for someone who stays calm under pressure, solves problems quickly, and thrives in a busy environment. What You’ll Do Oversee daily office operations Arrange travel and hospitality for the commercial team. Manage suppliers and negotiate better terms or resolutions. Handle urgent issues efficiently and proactively. Provide direct support to leadership, anticipating needs. Maintain a productive and well-organized workspace. What theyre Looking For: Strong organisational skills and attention to detail. Ability to prioritise and perform under pressure. Confident communicator and skilled negotiator. Previous experience in office management or operations. Resilient, adaptable, and comfortable in a demanding setting. What they Offer: Fast-moving, dynamic work environment. Key support role working closely with leadership. Competitive pay and varied daily responsibilities + health insurance   

Our client is a emerging APAC market focused Games Provider who we are working closely with on a number of important hires into the design team in Asia. We are searching for an experienced 2D artist who has experience in in electronic game production, with the ability to independently create complete 2D slot machine assets, including characters, symbols, and UI elements. This role is onsite in Singapore and offering a very attractive salary! If your interested then you should APPLY or email - matt.chapman@pentasia.com  

Our client is a emerging APAC market focused Games Provider who we are working closely with on a number of important hires into the design team in Asia. We are searching for an experienced Game Artist who can Design and illustrate slot machine main screens, including visuals, backgrounds, logos, and UI elements; create a variety of symbols such as Wild, Bonus, and high- and low-value icons. This role is onsite in Taiwan and offering a very attractive salary! If your interested then you should APPLY or email - matt.chapman@pentasia.com

Our client is a emerging APAC market focused Games Provider who we are working closely with on a number of important hires into the design team in Asia. We are searching for VFX Technical Artist with over 3 years of experience in dynamic effects and VFX for mobile slot and card games; proficient in character animation using Spine and creating complex visual effects; experienced with Cocos and Unity engines. This role is onsite in Taiwan and offering a very attractive salary! If your interested then you should APPLY or email - matt.chapman@pentasia.com

Our client is a emerging APAC market focused Games Provider who we are working closely with on a number of important hires into the design team in Asia. We are searching for an 2D Artist / Motion Effects who is responsible for developing dynamic effects and motion graphics for mobile slot and casino-style games, with a specialization in Spine animation. This role is onsite in Singapore and offering a very attractive salary! If your interested then you should APPLY or email - matt.chapman@pentasia.com

About the Role: This company is looking for an Executive VIP Manager to join their team and take ownership of relationships with the most valuable customers in the Mexican market. The position is centered on delivering a premium, highly personalized service while driving loyalty, retention, and long-term engagement. The successful candidate will play a key role in strengthening VIP operations and elevating the overall customer experience for top-tier players. Main Responsibilities: Manage and develop a portfolio of high-value clients, ensuring consistent engagement and satisfaction. Anticipate customer expectations and proactively address potential concerns. Build strong, trust-based relationships through tailored and ongoing communication. Maintain regular contact across multiple communication channels to enhance loyalty. Plan and coordinate exclusive activities and bespoke experiences (e.g., sporting or entertainment events) aligned with client interests. Deliver service standards that exceed expectations and create memorable customer journeys. Support the strategic growth and structure of VIP engagement initiatives in the Mexican market. Desired experience: Proven background in VIP account management, retention, or relationship management, ideally within iGaming or a similar sector. Solid understanding of high-value customer behavior and expectations. Strong networking skills and awareness of key events and trends within Mexico. Experience working with CRM systems is advantageous but not 100% mandatory. Excellent communication, presentation, and public relations capabilities. Ability to multitask, prioritize effectively, and manage time in a dynamic environment. Self-motivated, proactive, and execution-oriented mindset. High level of accountability, discretion, and professionalism. What’s offered: Fully remote working model. Attractive remuneration package. Opportunity to build and shape VIP engagement strategies from the ground up.

Our client is looking for a Director of user acquisition to join their fast growing I-Gaming focused marketing agency.  They deliver marketing services tailored to the sports betting and online casino industries. You will own the UA strategy for the region, lead a team of media buyers, and shape the future of their growth initiatives. This is a high-impact, high-visibility leadership position. You will set the vision and strategy for user acquisition across EMEA, ensuring the campaigns deliver exceptional ROI and scale. You’ll work closely with senior leadership and collaborate across timezones to drive global success. If this sounds like your next role then please get in touch.  

Job Description: Finance Assistant - 3 Month Contract Location: Richmond, UK  Working Model: Hybrid My Client a well-established iGaming business is on the lookout for a Finance Assistant to support the Finance Manager and team in handling key financial tasks. This role will involve account reconciliation, data management, and ensuring financial accuracy. Ideally looking for an immediately available Finance professional. Key Responsibilities: Capture and maintain financial data with a focus on integrity. Assist with internal and external audits  Support the design, testing, and implementation of new internal controls and processes. Manage supplier master data, accounting, and banking applications. Maintain financial records, including accounts payable and receivable. Reconcile bank statements and identify discrepancies. Prepare weekly cash flow forecasts  Organize and maintain efficient electronic filing systems Collaborate with internal teams and external stakeholders to resolve payment/invoicing issues. Maintain accuracy in posting transactions and processing expenses. Qualifications: 1-2 years of relevant experience in Finance or related field AAT or Part ACCA/ACA Qualified  + There is a competitive salary available.