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Pentasia are supporting an iGaming operator in their search for a Danish-speaking CRM Manager to lead and own their CRM strategy in the Danish market. In this role, you will manage and support a team of two CRM Executives, working across three verticals - Casino, Live Casino, and Sports - and three different brands in a rapidly growing market. As CRM Manager, you will be responsible for overseeing the day-to-day operations of the CRM team, ensuring all activities align with our brand vision and strategic goals. You will work closely with the VIP Manager, Senior CRM Manager, and Country Manager to deliver high-performing campaigns and promotions that drive customer activity, retention, and loyalty. Responsibilities • Leading, mentoring, and supporting the CRM team • Planning and executing engaging, data-driven campaigns and offers • Collaborating with key stakeholders across the business • Managing and coordinating CRM-related projects together with the wider CRM team • Analysing performance data to continually optimize customer communications Skills & Requirements • Experience in CRM • Experience of managing a team • Strong understanding of the global online gaming landscape • Solid understanding of bonus types, mechanics across the customer lifecycle in sportsbook & casino • Strong numerical and analytical skills, with the ability to use a range of data insights & sources to tell a compelling story • Willing to think out of the box to deliver top tier engagement • Fluency in Danish is a must.   If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

Our client is looking for a Performance marketing specialist who has a real understanding of how to drive acquisition of players to grey market Casino brands. You will be used to working under a Curacao or Anjouan type of license. This is a remote role based anywhere in Europe.  You will be delivery focused and commercially savvy and understand how to use guerrilla marketing techniques to stay ahead of the competition. For a confidential conversation please get in touch.

Pentasia are supporting a global B2B technology provider within the iGaming space, in their search for a TikTok Specialist. The successful candidate will work alongside marketing, community, and content teams to manage and expand clients’ short-form video presence, delivering platform-native content that supports brand and commercial objectives.   In this role, you will lead the development and execution of a short-form video content strategy, creating and optimising engaging content to grow brand presence and drive measurable results. You will analyse performance, manage campaigns and creators, and continuously refine content through insights, trends, and experimentation to maximise impact.   Responsibilities Develop a platform-first content strategy aligned with brand values and target audiences. Identify emerging trends, formats, and audio, and adapt them appropriately. Plan, script, and coordinate campaigns in collaboration with creators and internal teams. Optimise content elements such as hooks, captions, hashtags, and posting schedules. Monitor performance metrics and refine strategies based on insights and testing. Produce regular performance reports with clear analysis and recommendations, tracking metrics such as reach, engagement, audience growth, and conversion. Support influencer and community development, including sourcing user-generated content and managing campaigns.   Requirements Demonstrated experience managing and growing social media accounts. Strong understanding of platform trends, formats, and algorithms. Experience producing or overseeing short-form video content. Excellent writing and storytelling skills in English. Familiarity with paid social advertising and evolving platform features. Strong awareness of relevant industry topics and trends. Experience in related sectors is beneficial but not required.   Benefits Health-related benefits. Team and social activities. Flexible or remote working arrangements. Flexible working hours. Additional wellbeing support. Opportunities for training and professional development.     If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com

My client is a market leading operator in Europe, with multiple brands in multiple markets. We are working closely with them on expanding their Group Customer Engagement team with a Product Manager focused on Bonuses & Promotions. We are looking for an experienced Product Manager who understands and has a proven track record with Bonuses; Promotions; Loyalty; Retention and more. We are looking for a thinker to join the newly formed team and drive the overall customer engagement. This role is based in Prague, Czechia and will require full relocation. They are offering up to €84,000 - Dependant on exp. Alongside, benefits and a bonus. If your experience matches the role, then you should APPLY or email - matt.chapman@pentasia.com

A leading managed services and consulting business supporting operators across the North American online betting and social casino market is seeking a Graphic Designer to join its growing Marketing team. The business delivers long term, embedded marketing and operational support to clients across acquisition, CRM, VIP, analytics, product, and technology. Creative plays a key role in driving performance across freemium/social casino and sportsbook, where engaging design and lifecycle marketing directly impact player conversion, retention, and lifetime value. This role will work closely with Acquisition, CRM, VIP, Analytics, Product, and Technology teams to support the execution of creative marketing initiatives across the customer lifecycle. The Role: As a Graphic Designer, you will support the delivery of creative assets across acquisition and lifecycle marketing channels. You will work as part of a cross functional marketing team, contributing to creative planning and executing high quality design assets that enhance player engagement and conversion. This is a hands on role for a designer who enjoys working in a fast paced, performance driven environment and wants exposure to lifecycle marketing, CRM, and data informed creative optimization within the social casino and online sports betting space. Key Responsibilities: Support the execution of creative marketing initiatives across acquisition and lifecycle channels Translate marketing briefs and objectives into high quality visual assets Produce creative assets across email, onsite, in app, push, social, paid media, and landing pages Collaborate with CRM, Acquisition, and Analytics teams to iterate on creative based on performance insights Assist in maintaining brand consistency and visual standards across all marketing output Support creative testing initiatives and contribute ideas for improving engagement and conversion Monitor competitor and market creative to stay informed on design trends and best practices Work closely with Product and Technology teams to ensure creative assets meet performance and UX requirements Coordinate with external creative partners or agencies when required Manage multiple design tasks and deadlines in a fast moving environment Requirements: Bachelor’s degree in Design & Visual Communication, Marketing, Business, or a related field 3+ years’ experience in a graphic design or digital marketing design role Experience producing creative for digital first businesses, ideally within social/freemium gaming, igaming, sports betting, sports media, or subscription models Strong understanding of digital marketing design best practices Confident working across multiple channels including email, social, display, and landing pages Comfortable receiving feedback and iterating quickly on creative assets Strong attention to detail and time management skills Hands on experience with modern design tools and creative technologies Working knowledge of HTML and CSS is desirable Why Apply Work closely with highly experienced CRM, acquisition, and analytics professionals Develop lifecycle marketing and performance driven creative skills Join a growing managed services environment with long term career opportunities Opportunity to progress into a senior or specialist role over time Great benefits and PTO allowance Hybrid role – best of both worlds!

As a Telegram Community Manager, you will manage Telegram as an acquisition and CRM support channel. You will develop content, plan campaigns, moderate interactions, and support automated communication flows in alignment with CRM, social media and Paid Media strategies. Responsibilities:  • Develop and execute a channel growth strategy with clear testing plans • Launch acquisition initiatives in collaboration with CRM and Paid Media teams • Plan and maintain a content calendar aligned with key events, seasonal campaigns and product launches • Build and maintain a structured content system including content pillars, templates, approval flows and posting schedules to ensure consistency and efficiency. • Adapt CRM campaign messaging into Telegram-friendly formats • Ensure consistency across email, push and in-app promotions • Deliver Telegram campaign communications that complement CRM journeys such as reminders, weekly digests and promotional updates • Own Telegram-specific automation including welcome messages and triggered nudges based on user behaviour. • Build and maintain bot flows and automated sequences • Configure triggers, segmentation and basic reporting • Ensure integration with CRM tools such as SendPulse and tracking conventions Required Experience: • At least 1 year of experience in social media, CRM or content marketing • Strong understanding of Telegram tools including channels and bots • Excellent communication skills • Advanced English level (B2+ or above) Nice to Have: • Experience with CRM lifecycle communications and retention flows • Knowledge of digital funnels, user engagement and conversion journeys • Experience with UTM tracking and basic funnel analytics  

The successful candidate will be responsible for developing and executing strategies to build and improve our website network visibility in search engine results pages and increase organic traffic, and support the main company domains. They will work closely, and as part of the SEO team, with cross-functional teams to ensure that all digital content is optimized for search engines and aligns with our overall marketing goals. This is an excellent opportunity for someone who is passionate about SEO and wants to face new challenges in different markets and in a competitive industry. Key Responsibilities: ? Build and grow a network of websites to support the Search Visibility results for our main brands ? Develop and implement effective SEO strategies to improve website visibility, traffic, and rankings ? Conduct keyword research and analysis to identify new opportunities for content optimization and creation ? Analyze website traffic and user behavior to make data-driven decisions about optimization and content creation ? Monitor and analyze competitor activities to identify potential opportunities and threats ? Collaborate with cross-functional teams to ensure that all digital content is optimized for search engines and aligned with our overall marketing goals ? Stay up-to-date with industry trends and best practices related to SEO ? Track, measure, and report on SEO performance metrics to demonstrate progress and identify areas of improvement Requirements: Bachelor's degree or equivalent in Marketing, Communications, Computer Science, or related field ? 1+ years of experience in SEO, with a proven track record of improving website visibility, traffic, and rankings ? Strong understanding of search engine algorithms and ranking factors ? Experience with SEO tools such as Google Analytics, SEMrush, Ahrefs, and Screaming Frog ? Experience with different CMS like WordPress ? Understanding and basic knowledge of html and CSS ? Project management abilities ? Big scale project experience ? Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders ? Strong analytical and problem-solving skills, with the ability to make data-driven decisions ? Ability to manage and lead a team, with a focus on mentorship, growth, and development ? Eagerness to learn and stay up-to-date with industry trends and best practices ? If you are a results-driven and experienced SEO Manager looking for an exciting opportunity, we encourage you to apply. We offer a competitive salary, benefits package, and the chance to work with a dynamic and supportive team. ? Language: English – Must; Additional – an advantag

Finance Analyst - iGaming|Sportsbook|Lottery     Location: Remote (Northeast candidates preferred)  Compensation: $70,000 - $80,000/year + Bonus  Travel: Quarterly  Industry Experience Required: iGaming, Sportsbook, and Lottery  Our client, a leading organization within the digital gaming and entertainment sector, is seeking a skilled Finance Analyst to support financial planning, procurement oversight, budgeting, and executive reporting across a growing operation. This is an excellent opportunity for a finance professional looking to expand their analytical impact while working closely with Accounting, department leaders, and senior stakeholders in a dynamic industry.  The ideal candidate has 2-4 years of experience in finance or accounting, thrives in a fast-paced environment, and is eager to contribute to financial structure, process improvement, and operational efficiency. Experience within the iGaming/Sportsbook/Lottery ecosystem is a must.  Responsibilities  Manage the end-to-end purchase order (PO) and check request workflow, ensuring proper coding, documentation, and approval routing.  Prepare variance analyses, maintain budget trackers, monitor spend trends, and support forecast updates.  Assist in preparing financial reporting materials for senior leadership, including summaries, dashboards, and executive presentations.  Partner with Accounting to ensure accurate GL coding, support reclasses and contribute to month-end close activities.  Strengthen internal controls, support SOP development, and identify process automation opportunities.  Contribute to financial dashboard creation and reporting tools that improve organizational visibility.  Qualifications   Bachelor’s degree in Finance, Accounting, Business, or related field.  2-4 years of experience in finance, accounting, budgeting, or operational analysis.  Experience in iGaming, Sportsbook, Lottery industries.  Strong Excel skills and comfort with financial systems (Oracle, NetSuite, etc.).  Experience with procurement or PO workflows is a plus.  Ability to produce executive-ready reporting and presentations.  Experience with Smartsheet and/or presentation software preferred.  Why Apply?  Exposure to senior leadership and cross-functional teams.  A role focused on financial analysis, operational rigor, and process improvement.  Quarterly travel offering valuable in-person collaboration without weekly commute expectations.  We look forward to speaking with you! 

Posición: Revenue Analyst Manager – iGaming  Ubicación: Remoto en Sudamérica  Salario: USD 2500 a USD 5000 (dependiendo la experiencia) Tipo de contrato: B2B – Full-time EXCLUYENTE!!!  Industria: iGaming / Gambling (los perfiles que no tengan experiencia en esta industria no serán considerados) Idiomas: Español (Nativo) Sobre la empresa Somos una compañía en plena expansión dentro de la industria de iGaming/Gambling. Con una estructura ágil y un equipo de aproximadamente 100 personas, ofrecemos un entorno dinámico, colaborativo y con amplias oportunidades de crecimiento profesional. Requisitos: Buscamos un/a Revenue Analyst Manager especializado/a en iGaming que pueda analizar de forma integral el negocio y transformar datos en decisiones estratégicas. Esta persona será responsable de entender el comportamiento del jugador, detectar oportunidades de crecimiento y ejecutar acciones que impacten directamente en el revenue. Buscamos a alguien que vea los números y los analice, que entienda el comportamiento del jugador, que proponga accionespara que impacte directamente sobre el revenue. Responsabilidades principales Análisis diario de métricas clave: GGR / NGR ARPU / ARPPU LTV Depósitos y retiros DAU / MAU Churn y retención Identificación de oportunidades de crecimiento: Segmentación de jugadores Detección de patrones de comportamiento Análisis de cohortes Optimización de revenue: Definición de estrategias de bonos junto con CRM Mejora de reactivación y redepósitos Análisis de rentabilidad por segmento Seguimiento de performance: Efectividad de campañas de CRM (ej. WhatsApp, social media) ROI de promociones Evolución del valor del jugador Generación de reportes ejecutivos con insights accionables Perfil buscado 4+ años de experiencia en posiciones similares Experiencia previa en iGaming (preferentemente en casino online) Fuerte capacidad analítica con visión de negocio Experiencia trabajando con métricas de revenue y comportamiento de jugadores Capacidad de transformar datos en decisiones estratégicas Perfil proactivo, orientado a impacto Herramientas & skills SQL (excluyente) Herramientas de BI: (Power BI / Tableau / Looker) Excel avanzado (excluyente) Valorable: experiencia con CRM, automatización o gamificación Indicadores de éxito Mejora en ARPU Incremento del LTV Aumento de redepósitos Optimización de campañas de reactivación Crecimiento sostenido del GGR Lo que ofrecemos Contrato estable vía B2B. 2 semanas de vacaciones pagas al año. Modalidad de trabajo 100% remoto desde LATAM Integración en una empresa en constante crecimiento, con gran proyección de desarrollo profesional. Un entorno multicultural, innovador y dinámico dentro de la industria de iGaming.

Established international iGaming company on the lookout for Customer Service Executive (Norwegian Speaking) Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid   Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CS initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Support Management team.   What You Bring: Fluent Norwegian (spoken and written) with strong English communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? Competitive salary of €26K + Bonus Relocation support Quarterly team events and weekly company socials Hybrid work setup with a home-office setup allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage