We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Recruitment Specialist & HR Operations Assistant
Location: São Paulo, Brazil (On-site – 4 days per week)
Employment Type: CLT
Department: People & Culture / Talent Acquisition
About the Role
We're looking for a Recruitment Specialist & HR Operations Assistant to join a fast-growing online Casino and support both Talent Acquisition and HR Operations.
As the local Recruiter, you'll play a key role in keeping recruitment processes running smoothly while supporting day-to-day HR operations. You'll partner with hiring managers, coordinate interviews, manage candidate communications, support onboarding, and contribute to creating an outstanding candidate and employee experience.
This role is ideal for someone who is highly organized, proactive, detail-oriented, and enjoys working in a dynamic, fast-paced environment.
Key Responsibilities
Coordinate interview scheduling between candidates and hiring managers.
Manage candidate communications throughout the recruitment process, including interview invitations, feedback, and rejections.
Source candidates through LinkedIn Recruiter and other recruitment platforms.
Maintain accurate candidate records and recruitment workflows within the ATS.
Partner with hiring managers to ensure an efficient and seamless hiring process.
Welcome candidates attending on-site interviews and deliver an excellent candidate experience.
Coordinate onboarding activities, including documentation, welcome kits, equipment, and system access.
Maintain employee records within the HRIS, ensuring accuracy and confidentiality.
Support HR administration, reporting, documentation, and operational projects.
Identify opportunities to improve recruitment and HR processes while collaborating with local and global stakeholders.
What We're Looking For
Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
1–3 years of experience in Recruitment Coordination, Talent Acquisition, HR Administration, or a similar People Operations role.
Experience coordinating multiple recruitment processes simultaneously.
Experience sourcing candidates through LinkedIn Recruiter or similar platforms.
Familiarity with ATS and HRIS platforms (Workable and BambooHR are a plus).
Native or bilingual Portuguese and advanced English (written and spoken).
Excellent organizational, communication, and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
A proactive, solutions-oriented mindset with strong attention to detail.
Nice to Have
Experience working in a fast-growing or international company.
Previous experience supporting both Talent Acquisition and HR Operations.
Familiarity with Workable, BambooHR, Google Workspace, Slack, and LinkedIn Recruiter.
Experience recruiting across Technology, Customer Support, Operations, or Corporate functions.
Experience improving recruitment or HR processes.
What We Offer
Competitive salary and benefits package.
Exposure to global Talent Acquisition and HR Operations.
Opportunity to contribute to the growth of a fast-growing international company.
Collaborative, transparent, and fast-paced work environment.
Career development opportunities within an international organization.
Business Development Manager (Turkish speaking) – Malta | Casino Games Provider
Location: Malta – On-Site
The Company:
This leading iGaming B2B solutions provider is expanding its footprint across Turkish speaking markets. With offices in Malta, the company is known for its cutting-edge games and innovative approach to the market.
The Role:
This company is seeking a motivated and creative Business Development Manager to drive expansion in key markets. You will build strong relationships with top-tier clients and identify new business opportunities while delivering innovative iGaming solutions. Your role will involve cultivating and managing relationships with key decision-makers and developing strategic market plans based on high-potential prospects.
About You:
To be considered for this role, you should have at least 3 years of experience in sales or account management within the iGaming industry. Strong written and verbal communication skills are essential, and experience working in Turkish speaking markets. You should have an extensive network and connections within the iGaming sector to help drive success.
Does this sound like you, or someone you know?
If so, we’d love to hear from you. Please reach out to Guy Derham at Pentasia for a confidential discussion.
A successful iGaming company is looking to hire a Data Protection Manager. Reporting to a highly experienced Data Protection Officer this is an exciting Global remit.
Main duties include;
Working collaboratively with the data protection team, colleagues in Legal and Regulatory, Compliance and InfoSec as well as the wider business to ensure that legal and regulatory requirements / best practices relating to data protection laws and regulations are effectively identified and implemented;
Act as a primary point of contact within the organization for members of staff on issues related to data protection;
Assist in the implementation of data protection policies, notices, standards, guidelines, and procedures;
Conducting privacy impact assessments and maintaining an active article 30 register of processing activities, driving audit and associated data management processes;
Provide day to day support and training to internal and external stakeholders on data protection matters;
Working with the Legal and Regulatory Team on various compliance duties, including implementation of compliance requirements, review of supplier and client agreements, and audits;
Monitor and review developments in data protection across multiple jurisdictions flagging areas that need improvement and highlighting potential vulnerabilities;
Promote a culture of data protection compliance across all units of the organization;
Entry Requirements
2 - 3 years of data protection experience, particularly in driving successful implementation of GDPR/data protection/privacy policies and procedures within an international organization in a multijurisdictional setting
Demonstrable experience in the application and implementation of Privacy by Design and Default, conducting privacy impact assessments and independent assessment of data breaches.
Experience of using a privacy software platform (OneTrust, PrivacyEngine or similar).
Detail-oriented, organized, and able to work with minimal supervision.
Excellent understanding of corporate compliance matters, regulatory risks, best practice implementation and stakeholder engagement.
Good team worker, relationship builder and experienced at working across different functions and different jurisdictions
Excellent English communication skills, both verbal and written
Qualified lawyer and/or certified under a recognised data protection certification scheme such as IAPP CIPP/E and/or CIPP/US
The business offers;
A fun and flexible working environment
International work environment
Excellent development opportunities for the right candidate, alongside training and good exposure to senior members of the teams
I am looking for a leader to join an established i-gaming operator as a Head of Acquisition and performance marketing. The operator has a diversified portfolio spanning casino and sports betting across multiple regulated markets. This role is to own their player growth strategy from end to end.
Your mandate is to build and scale a world class acquisition function. across all digital and mobile channels. This role encompasses strategy and channel ownership, performance and analytics and team and agency management.
If this sounds like your next step then please get in touch.
Swedish-speaking Customer Support Agent | Malta
Are you a Swedish speaker based in Malta and looking for your next opportunity?
We are hiring for a Swedish-speaking Customer Support Agent to join an established iGaming company in Malta.
This is a great opportunity to join a friendly international team, support customers via live chat, email and phone, and build your career in one of Malta’s biggest industries.
What’s on offer:
Salary: €25,000 per year
Hybrid flexibility at the moment
Modern office environment in Malta
Private life and health insurance
Company events and a great team culture
Opportunity to grow within iGaming
Shifts:
09:00–18:00
12:00–21:00
15:00–00:00
What we’re looking for:
Fluent Swedish
Already based in Malta
Customer service mindset
Good computer skills
Interest in iGaming or willingness to learn
Interested? Apply today to find out more.
Senior Sales Manager – Malta
Selling slots & live casino with a key focus into LATAM
Malta based – Hybrid role
Strong earning opportunities
Spanish or Portuguese speaking is essential.
I'm working with a globally recognised iGaming supplier that's continuing to invest heavily in the growth of its commercial team. They're looking for an experienced Senior Sales Manager to lead new business across an industry-leading portfolio of Casino products, working with operators and strategic partners across international markets.
This is a genuine hunting role for someone who enjoys opening doors, building relationships and closing complex commercial deals. You'll have the backing of an established brand, a best-in-class product suite and the autonomy to develop new business across regulated and emerging markets, with regular international travel and exposure to some of the biggest names in the industry.
If you have a proven track record selling B2B iGaming solutions - whether that's Casino, Live Casino, Platform, Aggregation or similar - and you're looking for your next challenge with a business that offers excellent earning potential, career progression and a collaborative international culture, I'd be keen to speak with you.
VIP Account Manager – Online Casino
Location: Malta or Remote
Type: Full-time
Languages: English & German (mandatory)
A growing online casino business is seeking an experienced VIP Account Manager to manage and develop relationships with its highest-value players.
This role is central to driving VIP engagement, retention, and lifetime value through highly personalised service, outbound engagement, and close collaboration with CRM and internal teams.
Key Responsibilities
Act as the main point of contact for VIP players, delivering a premium, personalised service
Build long-term relationships to maximise retention, engagement, and player value
Manage VIP communications across phone, email, and chat
Execute outbound calls for player activation, reactivation, and retention
Plan and deliver tailored VIP promotions, incentives, and special events
Resolve player issues relating to payments, bonuses, and account management
Track and report on VIP performance, activity, and engagement metrics
Work closely with CRM to support segmentation and targeted VIP campaigns
Conduct quality checks across markets and flag operational or technical issues
Represent VIP player needs internally across product, support, and technical teams
Requirements
Native-level German and fluent English (essential)
Proven experience in a VIP or high-value player role within online casino
Strong commercial mindset with confidence handling VIPs over the phone
Excellent communication, relationship management, and retention skills
Data-driven with strong organisational and reporting abilities
Experience with CRM and customer engagement tools is highly desirable
What’s On Offer
A key role within a growing online gaming business
Flexible working (Malta-based or remote)
Competitive salary with performance-based commission
Flat structure with visible impact and fast decision-making
Close collaboration with senior stakeholders and long-term growth potential
EUR50-60K +Benefits and Relocation to Cyprus if needed!
Regulatory Compliance Manager
Relocation to Cyprus on offer!
Onsite - Hybrid after probation
Attractive salary - EUR50-60K + Benefits
I'm currently supporting a well-established iGaming company looking for a Regulatory Compliance Manager to oversee compliance across multiple licensed jurisdictions.
Key Responsibilities
Manage compliance across assigned regulated markets.
Liaise with regulators on licensing, reporting, and regulatory matters.
Ensure policies and processes meet regulatory requirements.
Conduct compliance reviews and internal audits.
Monitor regulatory changes and implement required actions.
Provide compliance advice to business stakeholders.
Maintain compliance documentation and support regulatory inspections.
About You
3-5+ years' compliance experience within online gaming.
Strong knowledge of regulated gambling markets.
Experience working with regulators is preferred.
Excellent communication, organisation, and analytical skills.
Able to work independently and manage multiple priorities.
MLRO & AML Manager
Hybrid on Malta
Full time
My client,a leading gaming business, is hiring an MLRO and AML Manager to oversee their AML/CFT and sanctions framework across European regulated markets, acting as MLRO where required and reporting to the Head of Compliance.
Key Responsibilities
Manage AML/CFT and sanctions compliance across multiple jurisdictions.
Act as MLRO and handle SAR/STR reporting and regulatory engagement.
Oversee risk assessments, customer due diligence, sanctions screening, and financial crime controls.
Support new market launches, lead audits, deliver training, and report risks to senior management.
Requirements
Proven experience in a senior AML or MLRO role within iGaming or another regulated industry.
Strong knowledge of EU AML regulations, financial crime controls, and regulatory reporting.
Experience working with regulators and across multiple jurisdictions is an advantage.
Benefits
Competitive salary, hybrid working in Malta, private health insurance, wellbeing initiatives, learning opportunities, and a collaborative working environment.
Sports betting and fantasy sports are colliding and we're looking for a Senior Product Manager who wants to be right at the centre of that.
Our client, a fast-growing name in the DFS and sports betting space, is looking for an experienced PM to own the product strategy for their sportsbook and fantasy sports offering. You'll shape the roadmap, work hand-in-hand with engineering and design, and be the driving force behind features that keep players engaged and coming back.
This isn't a "manage the backlog" role - you'll be setting the vision, influencing stakeholders at every level, and getting properly hands-on with everything from UX to compliance to fraud prevention.
What you'll bring:
5+ years as a Product Manager in iGaming, with real depth in DFS or sports betting
A genuine passion for sports betting and a sharp read on where the industry's heading
Strong instincts for player acquisition, retention and monetisation
The confidence to influence senior stakeholders and translate data into decisions
Bonus points for US sports betting market experience
What's on offer:
Fully remote, working within European time zones
Great renumeration
A high-impact role with real ownership of the product
The chance to work on products at the sharp end of sports betting innovation