We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Business Development Manager – iGaming | Gibraltar
New Business focused
Fast growing Casino Games provider
Hybrid role/ based in Gibraltar
Competitive base + commission structure
This company is one of the fastest growing Casino Games providers, with over 700 partners and with offices around the globe. They are looking for a Business Development Manager to help them continue to expand their presence in the market and acquire new partners.
Based in Gibraltar, this role reports into the Head of Sales of the business unit. It will focus on bringing in new business. Some of your time will be client facing where you will be expected to have interactions with both operators & aggregators at conferences around the world.
To be successful in the role you will need to have had sales management experience gained in the iGaming sector. You will have solid networks and possess communication, relationship building, persuasiveness, negotiation skills and be energetic.
Interested? Next steps…
If this role is of interest, please contact me for an initial discussion at guy.derham@pentasia.com
Head of Commercial - iGaming
Remote Role - anywhere in Europe
Established, fast growing B2B supplier
Report to the CEO
Take ownership of the sales account management functions
Innovative games supplier supplying unique games
Financially stable
This company prides itself on its genuinely unique games portfolio. It has a high calibre, world class board of directors and is growing by 40% year on year. Its culture is not hierarchical and it believes in open, straight forward, transparent, dialogue at all levels. It has flexible working arrangements for those that deliver.
Based in Europe and reporting to the CEO, you will manage the sales & account management teams. Your focus will be to take a proactive lead and drive through the sales strategy, coaching, mentoring and reinvigorating the sales team. You will also work closely with other internal stakeholders, including the product team and CEO to promote the company's portfolio of games including branded games. The company has clients in regulated & unregulated markets, so the person in the role must be prepared to travel globally.
To apply, you will need to have solid B2B sales experience and sales management experience gained in the online gaming sector. The company is open as to the casino related products you may have sold.
For further information on this role, please contact Karl Harenburg at Pentasia
Junior IT Systems Administrator (Cloud & Support Focus)
Product – Sliema, Malta (Hybrid)
A dynamic and innovative company operating within the iGaming industry, headquartered in Malta. Their passionate, people-first team is dedicated to delivering exceptional online gaming experiences. They thrive in a fast-paced environment where bold thinking, curiosity, and collaboration drive continuous improvement.
Responsibilities
Manage Azure Virtual Desktop (AVD) & Remote VMs
Provision, maintain, and troubleshoot remote virtual machine environments to ensure seamless user access.
Level 2/3 Technical Support
Act as the primary escalation point for complex user issues, particularly those related to system access, hardware failures, and software problems.
Cloud Identity Management
Administer Microsoft Entra ID (Azure AD), managing user lifecycles, groups, and permissions.
System Maintenance
Oversee the deployment of patches, security updates, and software installations across organizational devices.
Network Operations
Maintain office connectivity (wired and wireless) and VPN tunnels to ensure stable access to cloud resources.
Security & Compliance
Monitor security logs and ensure endpoints comply with company policies and standards such as GDPR and ISO 27001 using Microsoft Intune or similar tools.
Documentation
Maintain clear and up-to-date technical documentation for internal processes and user-facing guides.
On-Call Support
Participate in an occasional on-call rotation to resolve critical access issues and emergency system outages.
Requirements
Hands-on Azure Experience
Proven experience managing Azure Remote VMs, Azure Virtual Desktop, or similar cloud-based environments.
Microsoft 365 Expertise
Strong proficiency in administering Exchange Online, SharePoint, and Microsoft Teams.
Environment Familiarity
Comfortable troubleshooting and supporting both Windows (primary) and Linux (secondary) environments.
Scripting
Ability to use PowerShell to automate administrative tasks and manage bulk user changes.
Technical Troubleshooting
Strong diagnostic skills across hardware, software, and networking issues.
Tools
Experience using Jira for ticket management and Confluence for documentation.
Education & Certifications
A degree in Information Technology or relevant certifications (e.g., AZ-104: Azure Administrator Associate) are highly regarded.
Experience
3+ years of experience in technical support, IT operations, or junior systems administration roles.
Soft Skills
User-Centric Mindset
Patient and clear when assisting users with technical challenges.
Self-Starter
Able to work independently and effectively manage a ticket queue with minimal supervision.
Detail-Oriented
Accurate and methodical when managing permissions, configurations, and security settings.
Composure Under Pressure
Remains calm and effective when responding to critical incidents and service disruptions.
What do they offer?
Inspiring Workspace
Modern office in Sliema, Malta, featuring sea views, shower facilities, and an open-plan working environment.
Well-being Focus
Access to a dedicated Mental Well-Being Program.
Rewards
Employee referral bonus scheme.
Fitness
Discounted gym membership.
Health & Wellness
Private health insurance, dental insurance, and wellness vouchers.
Vibrant Culture
Regular social gatherings, team-building activities, and company events.
Flexibility
Hybrid working model to support work-life balance.
Between €30,000 - €35,000 (Depending On Experience)
Department: Social Media
Reports to: Head of Social
Type: Full-time
Location: Malta
About the Role
We are seeking a highly motivated Influencer Marketing Coordinator (German Speaking) to join our growing marketing team. The ideal candidate has a strong understanding of the DACH market (Germany, Austria, Switzerland), with knowledge of the Swiss market considered a plus. This role requires a passion for digital entertainment, streaming, and social media, along with proven experience in building and managing influencer partnerships that drive user acquisition and brand growth.
Key Responsibilities
Strategy & Execution
Develop and implement influencer marketing strategies focused on lead generation and customer acquisition.
Collaborate with marketing and content teams to align influencer campaigns with broader initiatives.
Influencer Management
Identify, evaluate, and build relationships with influencers, streamers, and brand ambassadors across the DACH region.
Assess the quality and authenticity of influencer channels before onboarding.
Manage campaigns end-to-end, including briefing, execution, and post-campaign evaluation.
Negotiate contracts and oversee influencer budgets.
Campaign Monitoring & Optimisation
Track campaign performance daily and ensure all influencer activity goes live as scheduled.
Monitor and analyse German-language engagement (e.g., chats, comments), suggesting improvements to increase interaction and manage negative feedback.
Measure campaign performance against KPIs and optimise for improved ROI.
Compile reports, analyse results, and provide actionable insights for future campaigns.
Relationship & Community Management
Act as the main point of contact between influencers and internal teams.
Maintain strong relationships with influencers through regular communication and feedback.
Ensure alignment on campaign timelines, deliverables, and expectations.
Market & Trend Analysis
Stay up to date with trends in social media, influencer marketing, and streaming within the DACH region.
Identify new opportunities, platforms, and strategies to enhance influencer marketing efforts.
Key Performance Indicators (KPIs)
Customer acquisition metrics (e.g., new users)
Customer value and retention metrics
Influencer budget management and return on investment (ROI)
Requirements
Fluent or professional proficiency in German (C1 or above) – required
Strong proficiency in English – required
Solid understanding of the DACH digital landscape; Swiss market knowledge is advantageous
Proven experience in influencer marketing, ideally within digital entertainment, gaming, or related industries
Passion for streaming, social media, and content creation
Strong communication, negotiation, and relationship-building skills
Analytical mindset with the ability to interpret performance data
Excellent organisational skills and ability to manage multiple campaigns
Nice to Have
Experience working with streamers or live content creators.
Background in online gaming or iGaming.
Familiarity with influencer marketing tools and performance-tracking platforms.
For a confidential conversation please apply and get in touch - bryan.enriquez@pentasia.com
The successful candidate will work on the technical and visual aspects of casino and slot-style games, focusing on real-time rendering, shader creation, and overall graphical excellence.
This role offers the freedom to work end-to-end on projects, from early design discussions to final visual polish, while collaborating with experienced programmers, artists, and designers.
You’ll play a key role in ensuring that the games deliver stunning, optimized visuals that stand out in a competitive market.
Main Responsibilities:
Develop and maintain rendering systems to support high-quality visuals.
Implement and optimize shaders, lighting, and visual effects.
Collaborate with artists and designers to translate creative vision into technical solutions.
Research and apply new rendering techniques to improve visual fidelity and performance.
Troubleshoot and optimize graphics performance.
Support existing projects by maintaining and improving rendering-related features.
Polish visuals to ensure a premium player experience.
Desired Experience:
4-7 years of programming experience in game or graphics development.
Skills in C++, C#, Java, or JavaScript (C# is an advantage).
Good understanding of real-time rendering, shader programming, and GPU optimization.
Experience with layering, masks, and visual composition.
Fluent in Romanian and intermediate English.
A leading global player in the rapidly growing iGaming market is looking for a Payments Solutions Manager to join the team and support in the Norwegian Market .
Location: St. Julian’s, Malta (Hybrid)
Are you passionate about architecting a highly resilient, high-converting payment
Key Responsibilities
Active Scouting: Continuously scan the Nordic markets and the broader fintech landscape.
Gap Analysis & Implementation: Identify precisely what payment methods are missing or underperforming when a new brand is added or an existing brand scales.
Evaluating Viability: Help confirm the business value and technical feasibility of new Payment Service Providers (PSPs) before the onboarding process is initiated.
Relentlessly monitor and investigate PSP acceptance rates per brand.
Design a highly resilient payment infrastructure for the Norwegian market.
Data-Driven Adjustments: Use available PSP statistics to constantly tweak and optimize the payment offering, ensuring the most cost-effective and highest-converting setup per market.
Build Strategic Partnerships
Commercial Negotiation: Handle initial negotiations and periodic re-negotiations of contracts, leveraging your strong relationships to secure the most competitive terms.
Skills & Qualifications
2+ years of experience in a payments within the gambling industry dealing with MGA licenced brands
Strong analytical skills with experience reviewing financial data
Proficiency in monitoring dashboards or payment systems
What's in it for you ?
A competitive remuneration package including a company bonus scheme!
Fantastic quarterly team events and weekly company events
A one-time bonus to help you set up a comfortable workstation at home
On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
Wellbeing allowance
A comprehensive, International Private Health Insurance
Breakfast at the office on Tuesdays
Lunch at the office on Mondays and Wednesdays
Financial Accountant: PSP & Cash Management
Finance - Sliema, Malta (Hybrid)
Salary EUR35-40K
A growing people-first iGaming organisation on Malta is looking for a valued member of their team, a Financial Accountant.
Primary Responsibilities: PSP Operations & Analysis
· Portal fluency: Navigate the back-office portals of all major PSPs to retrieve statements, settlement reports, and transaction-level data without assistance.
· Daily PSP monitoring: Monitor PSP balances daily; flag PSPs requiring top-ups or withdrawals and action or escalate accordingly.
· Reconciliation: Reconcile PSP transactions end-to-end using tools like Aurum; resolve breaks and aged items in a timely manner.
· Fee verification: Verify that PSP fees charged are in line with agreed commercial terms and escalate discrepancies.
· Settlement tracking: Ensure PSPs settle within agreed timeframes; follow up on delays and document outcomes.
· Monthly service-charge reconciliation: Perform monthly reconciliation of service charges applicable to deposits and withdrawals.
· PSP inbox management: Own and manage PSP-related email inboxes; triage, respond to, and escalate queries promptly and professionally.
· Statement downloads & filing: Download, organise, and archive PSP statements and supporting documentation on a timely basis.
· PSP KPI reporting: Prepare and distribute regular KPI dashboards covering PSP performance: transaction volumes, fee ratios, settlement timing, balance positions, and exceptions.
· New PSP onboarding: Liaise with the Payments team prior to new PSP go-lives; clarify commercial terms, integration timelines, and fee structures ahead of first transactions.
Primary Responsibilities: Cash Management
· Daily cash monitoring: Monitor cash and e-money balances across all PSP accounts and wallets on a daily basis.
· Payment initiation: Initiate outgoing payments (PSP top-ups/withdrawals) via online banking portals and payment platforms, in line with authorisation controls and approval workflows.
· Cash movement tracking: Track and log all incoming and outgoing cash flows (receipts, settlements and fee deductions) ensuring every movement is accounted for and reconciled to the books.
· Cash reporting: Prepare regular cash position reports summarising balances by account and currency, flagging exceptions, low-balance risks, or unexpected movements for management review.
· Forecast support: Assist in the preparation of short-term cash flow forecasts; flag projected shortfalls or surplus positions in advance.
· Bank & portal access management: Maintain working knowledge of all active banking and payment portals; ensure statements and confirmations are downloaded, filed, and reconciled on schedule.
· FX awareness: Flag significant FX exposures arising from multi-currency cash positions; support the preparation of currency conversion instructions as directed.
Secondary Responsibilities: General Accounting
· Upload PSP transactions and fees into Xero accurately and on schedule.
· Post journals and perform general bookkeeping.
· Assist with weekly payment runs.
· Prepare bi-weekly PSP balance reports.
· Assist with audit queries, financial statement preparation, and VAT returns.
· Support daily and month-end accounting tasks as required.
· Prepare ad-hoc reports as requested.
· Undertake any other tasks as required by the Company from time to time.
WHO ARE YOU?
Essential
· Hands-on PSP experience: You have worked directly with payment service providers in a finance or payments operations role: you know how PSP portals work, what to look for, and how to resolve issues.
· Cash management experience: You have monitored multi-account cash positions, initiated and tracked payments, and produced cash reports in a fast-moving operational environment.
· Reconciliation expertise: Proven ability to reconcile high volumes of PSP or payment transactions accurately and within SLA.
· KPI-oriented mindset: Comfortable building and owning PSP performance reporting; you understand what the numbers mean and can communicate findings clearly.
· Inbox management discipline: Experience managing high-volume operational email inboxes in a structured, timely manner.
· A bachelor's degree in Accounting or Finance (or equivalent professional experience).
· At least 2 years' experience in a finance or payments operations role with direct PSP experience.
· Proficiency in written and spoken English.
· Excellent command of MS Excel and/or Google Sheets.
· Strong communication and interpersonal skills.
· Positive can-do attitude with a high degree of attention to detail.
Highly Advantageous
· Hands-on experience with the Aurum Reconciliation Tool would be a plus.
· Experience with Xero accounting software.
· Experience managing cash across multiple entities and currencies in a group structure.
· ACCA or ACA part-qualification, or currently studying
· Automation mindset: experience using scripts, macros, or workflow tools to reduce manual effort.
WHAT THEY OFFER?
· HQ in Sliema, Malta with fantastic sea views
· Hybrid working model.
· Mental Well-Being Program.
· Friday social gatherings on the terrace.
· Team and Company events.
· Refer a Friend Bonus.
· Combination of Private Health Insurance, Dental Insurance and vouchers.
· Discounted gym membership
CRM Manager (Sao Paulo, Brazil)
We are hiring a CRM Manager to join a fast-growing international iGaming company expanding its operations in Brazil.
This role will be responsible for leading CRM strategy, customer lifecycle management, retention initiatives, and engagement programs, ensuring sustainable growth, improved customer lifetime value, and strong player retention across the Brazilian market.
Key Responsibilities:
Own and execute the CRM and customer lifecycle strategy for the Brazil market.
Plan and manage CRM communication calendars and engagement campaigns across multiple channels.
Develop customer segmentation models and personalized communication strategies.
Build, optimize, and manage automated lifecycle journeys and trigger-based CRM workflows.
Monitor retention, engagement, churn, conversion, and campaign performance metrics.
Lead A/B testing initiatives to optimize messaging, incentives, customer journeys, and campaign effectiveness.
Collaborate closely with Product, UX, Operations, VIP, Risk, Finance, and Compliance teams.
Ensure CRM initiatives comply with regulatory requirements and responsible gaming standards.
Generate performance reports, insights, and optimization recommendations for leadership.
Requirements:
5+ years of experience in CRM, retention, lifecycle marketing, customer engagement, or related areas.
Proven experience managing CRM campaigns across Email, Push Notifications, SMS, WhatsApp, and In-App Messaging.
Strong understanding of customer segmentation, lifecycle journey design, and automation strategies.
Experience building automated CRM flows and trigger-based campaigns.
Strong analytical skills with the ability to interpret retention, churn, conversion, and engagement data.
Experience collaborating with Product, Operations, Data, UX, and Customer Support teams.
Strong project management and execution capabilities.
Ability to balance strategic planning with hands-on operational execution.
Professional English communication skills.
Nice to Have:
Experience within iGaming, Sports Betting, Online Casino, Fintech, E-commerce, or other high-frequency digital products.
Experience with gamification and retention mechanics such as cashback, missions, loyalty programs, tournaments, rankings, and challenges.
Experience with CRM automation platforms and customer data platforms (CDPs).
Basic SQL knowledge and familiarity with BI and reporting tools.
Experience managing bonus ROI, incentive costs, and anti-abuse controls.
Experience supporting VIP retention and personalization strategies.
Experience operating in regulated markets or compliance-heavy industries.
What We're Looking For:
Strategic CRM leader with a strong focus on retention, engagement, and customer lifetime value.
Data-driven professional who can turn insights into actionable CRM initiatives.
Hands-on operator capable of executing campaigns while driving long-term strategy.
Strong communicator who can collaborate effectively across multiple departments.
Results-oriented professional who thrives in fast-paced and high-growth environments.
Customer-centric mindset with a passion for creating engaging player experiences.
This is an excellent opportunity to join an international company during a key growth phase and play a strategic role in building and scaling CRM operations in Brazil.
Senior Affiliate Manager
Location: Malta
Work Setup: Hybrid or office-based role
Travel Requirements: The successful candidate must be open to travelling internationally for industry expos/conferences such as ICE, SiGMA and other networking events, as well as occasional visits to additional company HQs and partner locations.
Role Overview:
Our client is looking for a commercially driven Senior Affiliate Manager to take ownership of affiliate operations on a global level across multiple markets and verticals, rather than focusing on a single country or region.
This is a strategic and hands-on opportunity for someone who understands international affiliate marketing within iGaming and can help build structure, processes and long-term scalability within an evolving affiliate setup. The role offers strong long-term growth potential, with the opportunity to develop into a Head of Affiliates position over time and build regional teams globally.
Key Responsibilities
Manage and grow affiliate partnerships across multiple international markets
Develop and organise the global affiliate function and help establish scalable internal processes
Build and maintain strong relationships with affiliates, partners and key stakeholders
Identify new affiliate opportunities and growth channels across various geographies
Analyse affiliate performance and optimise campaigns based on market trends and KPIs
Coordinate affiliate activities across different regions and support future team expansion
Monitor traffic quality and identify potential fraud/scam activity, particularly within high-risk markets such as Brazil
Work closely with internal teams to improve reporting, communication and operational efficiency
Attend industry events, expos and networking conferences internationally
Requirements
Proven experience within the iGaming industry, particularly across Online Casino and Sportsbook
Strong understanding of international affiliate marketing across multiple regulated and non-regulated markets
Experience managing affiliates globally rather than within a single local market
Strong exposure to LATAM/Brazil, Canada and Australia markets
Previous experience managing or leading teams is highly desirable
Ability to work in a relatively unstructured environment and build processes from the ground up
Understanding of different affiliate acquisition channels and how they vary across markets
Commercially minded with strong communication and relationship-building skills
Fluent English required
Spanish and/or Portuguese would be considered a strong advantage
Does this sound like you or someone you know? Apply now or reach out to me directly at: chrysavgi.patera@pentasia.com
An exciting opportunity for a Sr Data, Analytics and Martech leader to join a fast-growing online casino business at a foundational stage. This person will build the data function from scratch, creating the foundations for analytics, tracking, attribution, BI, customer insight and marketing technology.
This is a hands-on leadership role for someone who understands both data analytics and digital marketing measurement. The business is currently migrating platforms and building its internal team, so they need someone who can define the strategy, but also get close to the data, vendors, tagging, attribution models and reporting setup.
Main Responsibilities:
Build and lead the data, analytics and marketing technology function.
Create the data foundations, reporting framework and single source of truth for key business KPIs.
Define tracking standards across web, app, CRM, paid media, affiliates and product journeys.
Build a clear attribution and digital marketing measurement framework.
Pull together data from platform providers, marketing channels and third-party tools such as paid social, search and CRM platforms.
Support commercial, product, CRM and marketing teams with actionable analytics.
Develop insight around customer behaviour, game performance, retention, churn, lifetime value and recommendations.
Work closely with vendors and internal stakeholders to ensure data is structured, reliable and usable.
Remain hands-on when needed, including extracting and analysing data using tools such as SQL, MySQL and/or Python.
Desired experience:
Data, analytics, BI, commercial analytics or marketing technology.
Strong understanding of digital marketing, tracking, attribution and key marketing KPIs.
Ability to work hands-on with data, not just advise from a management level.
Strong knowledge of BI, reporting, data architecture, KPI frameworks and data governance.
Understanding of CRM analytics, customer lifecycle, retention, churn and LTV.
Strong stakeholder management skills and the ability to explain complex data topics clearly.