Senior Internal Communications Manager.
Overview:
Pentasia have partnered with a global iGaming organisation in their search for a Senior Internal Communications Manager. In this role, you’ll lead a global internal communications strategy, using compelling storytelling to bring culture and people initiatives to life. Working with HR, leadership and regional teams, you’ll shape key messaging, manage sensitive communications and deliver campaigns that boost engagement and cultural alignment.
What You Will be Doing:
Strategic HR Communications
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Develop and lead a global internal communications strategy aligned with our business goals.
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Serve as the primary internal comms partner to Marketing, HR and Operations, supporting messaging around business and HR messages, such as employee experience, engagement, change, L&D, recognition.
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Manage communications around sensitive or complex people-related topics such as organizational change, policy updates, and leadership announcements.
Employee Engagement & Culture
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Design and deliver campaigns that build understanding of and alignment with our culture, values, and ways of working.
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Support the rollout and communication of engagement surveys, people policies, and employee programs.
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Collaborate on initiatives that celebrate employee milestones, community building, and inclusion.
Content Creation & Storytelling
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Develop high-impact content across a variety of formats (email, video, intranet, live events, newsletters) with a strong, consistent tone of voice.
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Amplify success stories, employee spotlights, and leadership messaging that reinforce our values.
Channels & Tools
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Own and optimize internal communications platforms, making recommendations on the best tools for the business.
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Ensure our digital channels are user-friendly, dynamic, and support our culture and ways of working.
Global Communication with Local Adaptability
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Ensure consistent, values-led messaging across regions while adapting for cultural and operational differences.
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Work closely with local People and Comms leads to align communications and maintain a unified voice.
Measurement & Feedback
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Track engagement and effectiveness of internal communications; report on insights and continuously improve based on employee feedback.
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Build feedback loops to ensure our communications are responsive, relevant, and employee-informed.
What We Need From You:
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8–10+ years of internal communications experience, with a strong focus on HR/people communications.
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Experience in a global organization with a geographically and culturally diverse workforce.
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Proven ability to deliver communication strategies that support employee engagement and cultural alignment.
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Excellent writing, editing, and storytelling skills; able to craft compelling content for all levels of the organization.
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Strong stakeholder management and the ability to influence across all levels.
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Comfortable handling sensitive topics and managing communications in times of change.
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Experience in high-growth or regulated industries (e.g., fintech, gaming, tech).
- Intimate knowledge of internal communications tools and employee engagement platforms.
If you or someone in your network would be interested in the opportunity, please reach out to me for more information!
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bryan.enriquez@pentasia.com
Bryan Enriquez
Recruitment Consultant
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