Senior igaming Community Manager | Remote (must be US based).
Attractive ; Dependent on Experience
Remote job
Marketing industry
North America
Job ref38185
Post DateNovember 19, 2025
Our client, a global iGaming operator, is seeking an experienced Senior iGaming Community Manager to build, scale, and engage their rapidly growing player community. This is a key strategic role focused on user engagement, retention, and brand loyalty across multiple digital channels.
The Role:
You will be responsible for developing a world-class community presence from the ground up…driving growth, boosting player activity, and creating an engaging environment for users across social and community platforms. This role is ideal for someone who thrives in a fast-paced, innovative iGaming environment and has a strong player-first mindset.
Key Responsibilities:
Community Strategy & Growth
This is an opportunity to join a forward-thinking iGaming brand and take ownership of community strategy on a global scale. You’ll shape culture, lead innovation, and directly impact user loyalty and business growth.
The Role:
You will be responsible for developing a world-class community presence from the ground up…driving growth, boosting player activity, and creating an engaging environment for users across social and community platforms. This role is ideal for someone who thrives in a fast-paced, innovative iGaming environment and has a strong player-first mindset.
Key Responsibilities:
Community Strategy & Growth
- Build and scale a vibrant iGaming community from 0 ? 1.
- Develop and execute community operation plans, content calendars, and engagement events (e.g., live streams, online competitions, feedback forums).
- Drive user acquisition and traffic growth across all community channels.
- Monitor community sentiment in real time and respond to player inquiries.
- Manage player interactions, resolve conflicts, and maintain a positive, safe, and compliant environment.
- Use AI and community tools to streamline moderation and improve operational efficiency.
- Produce engaging iGaming content (match insights, guides, updates, short-form video, etc.).
- Manage multi-platform presence across Discord, Telegram, X/Twitter, Reddit, and more.
- Encourage user-generated content and foster an active creator-driven community.
- Track key metrics (engagement, retention, conversions) using analytics tools.
- Deliver monthly reporting, propose A/B tests, and drive continuous optimization using data-backed insights.
- Ensure all activities comply with global iGaming, KYC/AML, and responsible gambling standards.
- Proactively mitigate compliance risks and potential PR issues.
- Partner with Product, Operations, and Customer Support to turn player feedback into actionable improvements.
- Support campaigns and product launches that drive both acquisition and retention.
- 5+ years of community management experience, including 2+ years in iGaming, online casino, sportsbook, or online entertainment.
- Proven success managing large-scale communities (10,000+ active users).
- Strong content creation skills, including basic graphic design and video editing.
- Proficient with analytics tools (Excel, Google Analytics) and social/community management platforms.
- Deep understanding of iGaming regulations, KYC/AML, and responsible gambling frameworks.
- Highly collaborative, player-centric, innovative, and able to navigate fast-paced environments.
This is an opportunity to join a forward-thinking iGaming brand and take ownership of community strategy on a global scale. You’ll shape culture, lead innovation, and directly impact user loyalty and business growth.
Austin Barber
Recruitment Consultant
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Senior igaming Community Manager | Remote (must be US based)
Remote, North America
Attractive ; Dependent on Experience
Our client, a global iGaming operator, is seeking an experienced Senior iGaming Community Manager to build, scale, and engage their rapidly growing player community. This is a key strategic role focused on user engagement, retention, and brand loyalty across multiple digital channels.
The Role:
You will be responsible for developing a world-class community presence from the ground up…driving growth, boosting player activity, and creating an engaging environment for users across social and community platforms. This role is ideal for someone who thrives in a fast-paced, innovative iGaming environment and has a strong player-first mindset.
Key Responsibilities:
Community Strategy & Growth
Build and scale a vibrant iGaming community from 0 ? 1.
Develop and execute community operation plans, content calendars, and engagement events (e.g., live streams, online competitions, feedback forums).
Drive user acquisition and traffic growth across all community channels.
Engagement, Moderation & Player Support
Monitor community sentiment in real time and respond to player inquiries.
Manage player interactions, resolve conflicts, and maintain a positive, safe, and compliant environment.
Use AI and community tools to streamline moderation and improve operational efficiency.
Content Creation & Platform Management
Produce engaging iGaming content (match insights, guides, updates, short-form video, etc.).
Manage multi-platform presence across Discord, Telegram, X/Twitter, Reddit, and more.
Encourage user-generated content and foster an active creator-driven community.
Data & Optimization
Track key metrics (engagement, retention, conversions) using analytics tools.
Deliver monthly reporting, propose A/B tests, and drive continuous optimization using data-backed insights.
Compliance & Risk Management
Ensure all activities comply with global iGaming, KYC/AML, and responsible gambling standards.
Proactively mitigate compliance risks and potential PR issues.
Cross-Functional Collaboration
Partner with Product, Operations, and Customer Support to turn player feedback into actionable improvements.
Support campaigns and product launches that drive both acquisition and retention.
Requirements:
5+ years of community management experience, including 2+ years in iGaming, online casino, sportsbook, or online entertainment.
Proven success managing large-scale communities (10,000+ active users).
Strong content creation skills, including basic graphic design and video editing.
Proficient with analytics tools (Excel, Google Analytics) and social/community management platforms.
Deep understanding of iGaming regulations, KYC/AML, and responsible gambling frameworks.
Highly collaborative, player-centric, innovative, and able to navigate fast-paced environments.
Why Apply?
This is an opportunity to join a forward-thinking iGaming brand and take ownership of community strategy on a global scale. You’ll shape culture, lead innovation, and directly impact user loyalty and business growth.
Apply nowOn-site
Product Manager | igaming | On-Site (Toronto)
Ontario, North America
$130,00 to $150,000 CAD + Benefits (D.O.E.)
My client is an established and rapidly expanding technology business developing and operating innovative gaming platforms and solutions. With a global presence and a strong focus on innovation, they are now expanding into the Canadian market and building a new team in Toronto.
Responsibilities:
Define and drive the product strategy and roadmap for Canadian brands.
Enhance user interfaces and experiences across client-facing platforms using a data-driven approach.
Conduct market research and competitor analysis to identify opportunities for product growth.
Collaborate closely with cross-functional teams including Marketing, Design, and Engineering to deliver new features, platform improvements, and system integrations.
Partner with Legal and Compliance teams to ensure full adherence to Canadian gaming laws and regulations.
Collect and prioritize requests from Operations and Marketing teams.
Monitor and analyze product performance and user behavior to inform ongoing development.
Manage the full product lifecycle from concept through to launch.
Act as the key contact for all product-related initiatives within your domain.
Lead and mentor a small team of Product Owners, guiding them in translating product concepts into actionable technical requirements.
Requirements:
5+ years of experience in product management, ideally within complex, mobile-first applications.
Proven success delivering digital products from ideation to launch.
Strong analytical skills and a data-driven mindset, with experience using tools such as Google Analytics, GTM, or Power BI.
Excellent communication, presentation, and organizational abilities.
Experience within the gaming or digital entertainment sector is highly desirable.
Desirable Experience:
Previous iGaming experience.
Experience launching products in North American markets.
Understanding of regulated market requirements.
Apply nowOn-site
Affiliate Manager | igaming | On Site (N.E. New Jersey)
New Jersey, North America
$90,000 to $120,000 (D.O.E.)
A fast-growing, international tech company developing and operating innovative gaming platforms and solutions is expanding its U.S. presence and building a new team in New Jersey.
They’re seeking an experienced Affiliate Manager to lead and scale their U.S. affiliate program across casino, sports, and sweepstakes brands. This is a hands-on role for a results-driven professional eager to shape the affiliate strategy for a high-growth operator entering the U.S. market.
Key Responsibilities
Develop, manage, and scale a high-performing affiliate program for U.S. gaming brands, driving qualified traffic and measurable ROI.
Build and maintain long-term relationships with affiliates, partners, and media networks to maximize performance and revenue growth.
Identify, onboard, and negotiate with new partners aligned with U.S. market objectives.
Monitor, analyze, and optimize campaigns using analytics tools (GA4, Power BI, or similar) to ensure profitability and compliance.
Collaborate cross-functionally with Marketing, Product, CRM, and Compliance teams to align campaigns with brand, acquisition, and regulatory goals.
Ensure all affiliate activities comply with U.S. state and federal gaming and advertising regulations.
Oversee reporting and attribution processes, delivering clear insights on partner performance and ROI to senior leadership.
Manage promotional materials and offers in collaboration with Design and Product Marketing teams.
Stay current with industry trends, competitor programs, and emerging acquisition opportunities in the U.S. market.
Support the setup and optimization of affiliate tracking systems and tools to enhance transparency and partner trust.
Requirements
3+ years’ experience in affiliate marketing within iGaming, sports betting, or closely related sectors.
Proven track record managing large affiliate portfolios and driving acquisition growth in the U.S. market.
Experience in regulated or semi-regulated verticals (iGaming, social casino, sweepstakes, or sports betting).
Strong analytical mindset with proficiency in Google Analytics, Power BI, or similar tools.
Excellent negotiation, communication, and relationship management skills.
Ability to thrive in a fast-paced, data-driven environment.
Solid understanding of tracking systems, attribution models, and affiliate software (Income Access, PartnerMatrix, or similar).
Nice to Have
Experience launching or scaling affiliate programs in regulated U.S. states.
Knowledge of U.S. gaming and advertising regulations and affiliate compliance best practices.
Established network of affiliate and media partners in the U.S. gaming or sweepstakes space.
Experience managing or mentoring a small team.
Why Join
This is a unique opportunity to shape a growing U.S. affiliate operation from the ground up combining entrepreneurial impact with the backing of a successful international gaming company. If you’re passionate about performance marketing and thrive in a fast-moving, results-focused environment, we’d love to hear from you.
Apply now