A leading, award-winning online casino brand is expanding its footprint in North America, following exceptional success in regulated iGaming markets across Europe and Canada. With a strategic launch planned for New Jersey, the company is seeking an energetic and visionary Head of Marketing to drive brand growth and customer acquisition in this key region.

Our client is a global leader in digital finance, dedicated to making cryptocurrency accessible and secure for everyone. With millions of users worldwide, they offer a comprehensive suite of products spanning trading, payments, and decentralised finance. Known for innovation and strong compliance standards, the company continues to push boundaries in the fintech space. They are now set to launch a cutting-edge B2C prediction market product, designed to bring a new level of engagement and transparency to event-based trading. This marks a bold step into an emerging sector, combining advanced technology with a user-centric experience to redefine how consumers interact with prediction markets.   Role Overview As Operations Manager, you will oversee day-to-day operations with a strong emphasis on delivering exceptional customer service for a leading sports focused prediction market product. You will manage support teams, streamline processes, and ensure compliance with regulatory standards while maintaining operational efficiency. This role requires a hands-on leader who is passionate about customer experience and operational excellence.   Key Responsibilities: Manage daily operational activities across customer service and support functions Lead and mentor customer service teams to deliver outstanding player experiences Develop and implement processes to improve service quality and response times Monitor KPIs related to customer satisfaction, operational efficiency, and compliance Collaborate with product and marketing teams to resolve customer issues and enhance service delivery Ensure adherence to regulatory requirements and internal policies   Required Skills & Experience: Proven experience in operations management within sports betting or iGaming Strong background in customer service leadership and process improvement Excellent problem-solving and organisational skills Knowledge of regulatory compliance Ability to manage teams in a fast-paced, high-pressure environment Strong communication and stakeholder management skills   Benefits & Perks: Competitive salary and performance-based bonuses Flexible working arrangements and remote role Comprehensive benefits Opportunity to shape customer service strategy for an innovative prediction market product

Our client is a global leader in digital finance, dedicated to making cryptocurrency accessible and secure for everyone. With millions of users worldwide, they offer a comprehensive suite of products spanning trading, payments, and decentralised finance. Known for innovation and strong compliance standards, the company continues to push boundaries in the fintech space. They are now set to launch a cutting-edge B2C prediction market product, designed to bring a new level of engagement and transparency to event-based trading. This marks a bold step into an emerging sector, combining advanced technology with a user-centric experience to redefine how consumers interact with prediction markets. Role Overview: As Head of CRM, you will lead the development and execution of customer relationship strategies for a leading sports prediction market platform. Your mission will be to maximize player engagement, retention, and lifetime value through personalized campaigns and data-driven lifecycle marketing. This role requires a strategic thinker with deep CRM expertise and a strong understanding of compliance requirements.   Key Responsibilities: Design and implement CRM strategies to drive player retention and engagement Develop lifecycle marketing programs including onboarding, reactivation, and loyalty campaigns Manage segmentation, targeting, and personalization across multiple channels (email, SMS, push notifications) Analyze campaign performance and optimize for ROI and customer satisfaction Ensure all CRM activities comply any applicable advertising regulations and industry best practice  Collaborate with product and acquisition teams to deliver a seamless customer experience Required Skills & Experience: Proven experience in CRM leadership within sports betting or iGaming Expertise in CRM platforms and marketing automation tools Strong analytical skills with experience in customer segmentation and data modeling Deep understanding of sports betting products and player lifecycle Excellent leadership and communication skills Ability to thrive in a fast-paced, performance-driven environment Benefits & Perks Competitive salary and performance-based bonuses Remote role Comprehensive benefits Opportunity to shape CRM strategy for an innovative sports focused prediction market product

Our client is a global leader in digital finance, dedicated to making cryptocurrency accessible and secure for everyone. With millions of users worldwide, they offer a comprehensive suite of products spanning trading, payments, and decentralised finance. Known for innovation and strong compliance standards, the company continues to push boundaries in the fintech space. They are now set to launch a cutting-edge B2C prediction market product, designed to bring a new level of engagement and transparency to event-based trading. This marks a bold step into an emerging sector, combining advanced technology with a user-centric experience to redefine how consumers interact with prediction markets. Role Overview: As Affiliate Manager, you will be responsible for driving customer acquisition through strategic affiliate partnerships. You will manage and grow a network of affiliates, ensuring campaigns are optimized for performance while maintaining compliance with regulatory standards. This role requires a proactive, data-driven professional with strong negotiation skills and a deep understanding of US sports. Key Responsibilities: Develop and implement affiliate marketing strategies to drive traffic and player acquisition Recruit, onboard, and manage affiliate partners from sports betting backgrounds Monitor affiliate performance, analyze KPIs, and optimize campaigns for ROI Ensure compliance with advertising and other regulations across the US Collaborate with internal teams on promotions, creative assets, and tracking solutions Negotiate competitive commission structures and maintain strong partner relationships Required Skills & Experience: Proven experience in affiliate marketing within the sports betting or iGaming industry Strong understanding of sports prediction products, betting products, odds, and player behavior Excellent negotiation and relationship management skills Analytical mindset with proficiency in performance tracking and reporting tools Ability to work in a fast-paced, target-driven environment Benefits & Perks: Competitive salary and performance-based bonuses Remote role Excellent benefits Opportunities for career progression in a global organization that is building something incredible!