I am looking for a Development Team Lead, able to join one of my client based in Malta.   The role is fully on-site in Malta. Relocation is provided if needed.   Key Responsibilities - Lead, mentor, and develop the software engineering team, including performance management, goal setting, and regular feedback. - Own the development lifecycle from planning and design through implementation, deployment, and post-release support. - Work closely with the Product Owner and CTO to translate business and technical requirements into clear delivery plans. - Monitor delivery progress, identify and resolve blockers and risks, and provide weekly status/risk reports to the CTO. - Ensure adherence to coding standards, development processes, Agile practices, and continuous improvement initiatives. - Maintain effective communication across Development, Product, Architecture, DevOps, and other departments.   Requirements - 5+ years of hands-on software development experience, ideally with complex platforms such as DSPs, tracking systems, attribution platforms, or performance marketing technologies. - 5+ years of experience managing development teams and engineers, including senior developers; formal leadership/team-management training is required. - Proven experience leading teams in multi-system, high-availability environments. - Strong understanding of the full software development lifecycle, including development, QA, release coordination, and post-release support. - Experience working within organizations with distinct Product, Architecture, DevOps, and Development functions. - Strong experience with Agile methodologies and structured delivery frameworks. - Strong leadership, communication, interpersonal, and risk-management skills. - iGaming or other regulated-industry experience is a strong advantage.

One of my client, a well known iGaming company based in Malta, is looking for a Senior Software Engineer able to join their company.   The role is hybrid, 3 times per week at the office are mandatory.   What You Will Do: - Design, develop, and maintain backend services using modern .NET technologies (C#, .NET Core 8), with a strong focus on performance, scalability, and clean architecture. - Build and integrate messaging systems and background services, ensuring reliable, event- driven communication across distributed components. - Write and optimise MS SQL queries, indexes, and performance?critical operations for high?volume environments. - Contribute to architectural discussions, technical design sessions, and product brainstorming, helping shape the future of our platform. - Define and uphold engineering best practices across coding standards, testing, CI/CD, and system design. - Drive continuous improvement, staying current with emerging technologies, tools, and frameworks that can elevate our engineering capabilities. - Collaborate closely with cross?functional teams in a fast?paced, highly supportive environment where knowledge?sharing is part of the culture.   What You Bring: - 5+ years of hands-on experience in backend software development. - Strong understanding of software engineering principles, API design, REST, asynchronous processing, and distributed systems. - Proficiency in C#, .NET Core, MS SQL, SOA, and distributed caching technologies (e.g., Redis). - Experience with Typescript or Python is considered an advantage. - Strong communication skills in English, both written and verbal. - A mindset built on accountability, ownership, and continuous improvement. - A collaborative spirit, someone who enjoys working with others and contributing to a positive engineering culture.

Full remote role B2B contract provided Salary: up to 45k gross per year Previous experience in the iGaming industry is required   Main Responsibilities Lead the day-to-day operations of the Customer Support department, ensuring efficient collaboration between first-line and second-line support teams. Manage the onboarding and operational readiness of Customer Support Representatives and team leads. Oversee support operations using Intercom, Zendesk, or similar customer support platforms. Define, monitor, and improve KPIs, including response time, resolution time, SLA adherence, and CSAT. Conduct quality assurance reviews to maintain high service standards and compliance. Prepare reports on team performance, workload, operational metrics, and customer feedback. Maintain and improve the Knowledge Base, Help Centre, and internal documentation. Drive process improvements, workflow optimization, and customer support automation initiatives. Collaborate with Fraud, AML, Payments, VIP, and Product teams to resolve escalated cases and improve customer experience. Manage workforce planning, shift coverage, and ensure compliance with AML, KYC, and data protection requirements.   Key Skills & Experience Previous experience managing a Customer Support team, ideally within iGaming, fintech, or online platforms. Strong leadership and people management skills. Experience with Intercom, Zendesk, or similar CRM/support tools. Proven ability to monitor and improve KPIs, SLAs, CSAT, and operational performance. Experience creating reports, analyzing customer support metrics, and driving process improvements. Knowledge of AML, KYC, fraud prevention, payments, and compliance. Strong stakeholder management and cross-functional collaboration skills. Excellent organizational, communication, and problem-solving abilities.